Why starting with the "bad news" first might be best, according to science
Maybe softening the blow isn't always the best option

Imagine you're getting ready to drop some bad news on someone. Say, breaking off a months-long relationship.
"I'm not sure how to say this," you start. "This has been really great. Dating you has been a lot of fun. You're really wonderful. And—" You roll out a string of platitudes and compliments, dreading and delaying the part that comes next, when you finally say "It's over."
You think you're being nice. Protecting their feelings. You don't want to be coldhearted, right?
Science, however, says there might be a better way.
A study from 2017 finds that, in most cases, a much smaller "buffer" before the bad news is actually preferable. According to the people who matter most.
Alan Manning, a professor of linguistics at Brigham Young University, and Nicole Amare, his research partner, were interested in what he calls the "information design" of giving bad news. Quite literally, how much stuff should you say or write before just getting on with it?
The procedure was simple: 145 volunteers were shown two similar but differently worded versions of the same message, side by side, and asked to choose which they found the least objectionable. (Stuff in the vein of, "Your car is being recalled" all the way to "Let's break up" or "You're fired.")
Manning says, in most cases, there was a clear preference for the more concise message.
Participants also mostly responded that clarity and directness were more important than how considerate the message was.
The findings contradict a lot of the previous research, Manning says, which stressed buffers and positivity and silver linings. He says when you just talk to people, you get a different story: "When you ask people if they want the bad news straight-up, they almost always say yes."
If bad-news recipients just want it straight, why do we tend to draw it out?
Manning says it's because we're looking out for ourselves. It's easier and makes us feel better to beat around the bush a little bit.
Turns out, the whole thing is a practical exercise in empathy.
"One of the great challenges of growing up and being a fully functioning adult is being fully aware of other people's needs around you and not just your own," he says.
He hopes the study will help people become better deliverers of bad news, and, ultimately, take better care of each other. He urges us to think critically about how sensitive the message we're delivering is and to respond appropriately. Don't be callous, he says, and blurt out "I'm breaking up with you," before even saying "Hi." But a smaller buffer is almost always appreciated by the recipient.
It's hard to break old habits. It's even harder to be direct. But getting and giving bad news is part of our daily lives. It'll be worth the effort to do it right.
This article originally appeared on 10.13.17
Men try to read the most disturbing comments women get online back to them.
If you wouldn't say it to their faces, don't type it.
This isn’t comfortable to talk about.
Trigger warning for discussion of sexual assault and violence.
in 2016, a video by Just Not Sports took two prominent female sportswriters and had regular guys* read the awful abuse they receive online aloud.
Sportswriters Sarah Spain and Julie DiCaro sat by as men read some of the most vile tweets they receive on a daily basis. See how long you can last watching it.
*(Note: The men reading them did not write these comments; they're just being helpful volunteers to prove a point.)
It starts out kind of jokey but eventually devolves into messages like this:
Awful.
All images and GIFs from Just Not Sports/YouTube.
These types of messages come in response to one thing: The women were doing their jobs.
Those wishes that DiCaro would die by hockey stick and get raped? Those were the result of her simply reporting on the National Hockey League's most disturbing ordeal: the Patrick Kane rape case, in which one of the league's top players was accused of rape.
DiCaro wasn't writing opinion pieces. She was simply reporting things like what the police said, statements from lawyers, and just general everyday work reporters do. In response, she received a deluge of death threats. Her male colleagues didn't receive nearly the same amount of abuse.
It got to the point where she and her employer thought it best for her to stay home for a day or two for her own physical safety.
The men in the video seemed absolutely shocked that real live human beings would attack someone simply for doing their job.
Not saying it.
All images and GIFs from Just Not Sports/YouTube.
Most found themselves speechless or, at very least, struggling to read the words being presented.
It evoked shame and sympathy.
All images and GIFs from Just Not Sports/YouTube.
Think this is all just anecdotal? There's evidence to the contrary.
The Guardian did a study to find out how bad this problem really is. They combed through more than 70 million comments that have been posted on their site since 2006 and counted the number of comments that violated their comment policy and were blocked.
The stats were staggering.
From their comprehensive and disturbing article:
If you can’t say it to their face... don’t type it.
All images and GIFs from Just Not Sports/YouTube.
So, what can people do about this kind of harassment once they know it exists?
There are no easy answers. But the more people who know this behavior exists, the more people there will be to tell others it's not OK to talk to anyone like that.
Watch the whole video below:
.This article originally appeared nine years ago.