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A man made a tear-jerking video about all the unopened voicemails from his mom.

'Hi, Charles. It’s Mom.'

True
Mothers Everywhere

Charles Frank grew up thinking his family didn't record any home videos.

Then one day, his mom called and mentioned her frustrations in transferring the old family footage to a hard drive.

"Wait," Charles recalled saying into the phone, baffled. "What home videos?"


Charles, in one of his family's home videos. GIF via "My Baby You'll Be."

About 20 hours of family memories — the day Charles learned how to "pump kick" on the swings, an adorable rendition of "Twinkle, Twinkle, Little Star," and so many others — had been packed away without his knowing.

Charles, now a Brooklyn-based filmmaker, was anxious to see the footage. So he offered to do the digital transferring himself.

"I watched every clip, end to end," he said. "I cried, I laughed, and then I wondered, what happened? Why aren't we as connected as we used to be?"

Charles, in one of his family's home videos. GIF via "My Baby You'll Be."

Looking for answers, Charles turned to another unlikely source: his phone.

More specifically, to the 38 unopened voicemails that were hiding there.

Charles wanted to use them as a means to try to understand how and why his family ties had changed over time. Because, although there hadn't been any sort of falling out and he loved his family very much, he still felt a certain disconnect.

Many of the voicemails he unearthed were from his mom, Dawn Evans.

As Charles learned, most of the time she was just checking in on simple, day-to-day stuff, like her attempt to buy him the perfect shirt.

“Hi, Charles. It’s Mom. I want you to know I tried to buy you a shirt today, and I spent probably a good 40 minutes ... The thing is, I find a shirt and I like the color, but then it was too big or too wide or too bright or too whatever. And I never found the right shirt. Just wanted to let you know that, OK? Love you. Bye."

Or that special recipe she knew he'd enjoy.

"Hello, dear one. This is your mother. I’m calling to see how today went and say hi. Nothing important. I was just thinking about you — I’m cooking, and I was thinking how much you would like this recipe. It’s butternut risotto. Bye."

And, like many moms of busy 21-year-olds, Dawn understood that sometimes life gets in the way.

“Hi, it’s Mom calling, Charles. The fact that it went straight to voicemail tells me that you’re very busy, so I guess I won’t bother you. Say hi to Nico.”

"At first, it was kind of funny," Frank said. "I clicked three voicemails in a row where my mom said the exact same, 'Hi, Charles. It's Mom!'"

But soon his laughs made way for mixed feelings of guilt and gratitude.

"As I dove deeper and deeper in my inbox, I felt more and more humbled," Charles says. His mother's curiosity and selfless spirit struck a chord.

The 38 voicemails and 20 hours of home videos inspired Charles to create a short film, "My Baby You'll Be."

The film, which you can watch below, is narrated by the real voicemails Charles' mother left on his phone and features footage of both Charles' present-day life and the home video memories of his youth.

It definitely tugs at the heartstrings of anyone who's realized they've failed to reciprocate the same care given to them by a loving parent.

"Part of my hope is that an audience could watch this and reflect on their own relationship with their mother," Charles said, hoping that the film serves as a reminder not to overlook the gift of unconditional love.

Photo courtesy of Dawn Evans, used with permission.

"By the end of the film, it was a Kleenex moment for me," Dawn told Upworthy of the first time watching her son's film. "Tears won out."

Although the film shows a young man who seems to have taken his mother's love for granted, Dawn said the man on-screen doesn't reflect the Charles she knows.

"I carry with me the certainty that if I called Charles and said I needed help, he would be here as fast as car, ferry, or boat could deliver him. That is a wonderful gift."

If there's one thing Charles knows, it's that he will never forget the lessons he learned from his mom.

He remembers one time, when he was bent out of shape over where a relationship was headed, his mom gave him excellent advice about letting go of the ones you love because, if the feelings are mutual, they'll return when the time is right.

In making the film and working through the feelings of guilt he had about distancing himself from his mom, her advice began to take on a new meaning.

"I'm realizing that philosophy doesn't just pertain to romantic relationships," Frank said. "Friendships and family work the same way. I am so grateful that my mother let me go, and I hope that she sees this film as a step toward my return."

Photo courtesy of Dawn Evans, used with permission.

Watch Frank's short film, "My Baby You'll Be," below:

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Three women, three MS journeys: How multiple sclerosis looks different for everyone

Gina, Nathalie and Helga share their reactions to being diagnosed with MS and how they stay informed and positive in the face of ever-changing symptoms.

Courtesy of Sanofi

Helga, Nathalie and Gina all have MS, and their experiences show how differently the disease can manifest.

True

It’s been 155 years since neurologist Jean-Martin Charcot gave the first lecture on a mysterious progressive illness he called “multiple sclerosis.” Since then, we’ve learned a lot. We know MS causes the immune system to attack healthy tissue, including damaging the brain and spinal cord. Resulting symptoms can be debilitating and include fatigue, blurred vision, memory problems and weakness. Huge advancements in our understanding of MS and its underlying causes, as well as treatment advances, have been made in the past few decades, but MS remains a complex and unpredictable reality for the 2.8 million+ people diagnosed around the world.

Ironically, the only real constant for people living with MS is change. There’s no set pattern or standard progression of the disease, so each person’s experience is unique. Some people with MS have mild symptoms that worsen slowly but sometimes improve, while others can have severe symptoms that drastically alter their daily lives.

All people with MS share some things in common, however, such as the need to stay informed on the ever-evolving research, find various lines of support and try to remain hopeful as they continue living with the disease.

To better understand what navigating life with MS really looks like, three women shared their MS stories with us. Their journeys demonstrate how MS can look different for different people and interestingly, how the language used to talk about the disease can greatly impact how people understand their realities.

woman with horse, woman riding horseGina loves riding her horse, Benita.Courtesy of Sanofi

Gina—Hamburg, Germany (diagnosed with relapsing multiple sclerosis in 2017)

When her youngest son was 4 months old, Gina started having problems with her eye. She’d soon learn she was experiencing optic neuritis—her first symptom of MS.

“Immediately after the diagnosis, I looked up facts on MS because I didn’t know anything about it,” Gina says. “And as soon as I knew what could really happen with this disease, I actually got scared.”

As her family’s primary income provider, she worried about how MS would impact her ability to work as a writer and editor. Her family was afraid she was going to end up in a wheelchair. However, for now, Gina’s MS is managed well enough that she still works full-time and is able to be active.

“When I tell somebody that I have MS, they often don't believe me the first time because I don't fulfill any stereotypes,” she says.

Overwhelmed by negative perspectives on living with MS, Gina sought support in the online MS community, which she found to be much more positive.

“I think it’s important to use as many positive words as you can when talking about MS.” It’s important to be realistic while also conveying hope, she says. “MS is an insidious disease that can cause many bad symptoms…that can be frightening, and you can't gloss over it, either.”

To give back to the online community that helped her so much, Gina started a blog to share her story and help others trying to learn about their diagnosis.

Though she deals with fatigue and cognitive dysfunction sometimes, Gina stays active swimming, biking, riding horses and playing with her sons, who are now 11 and 6.

Cognitive dysfunction is common in MS, with over half of people affected. It can impact memory, attention, planning, and word-finding. As with many aspects of MS, some people experience mild changes, while others face more challenges.

Gina says that while there’s still a lot of education about MS needed, she feels positive about the future of MS because there’s so much research being done.

woman in wheelchair holding medal, woman rowingNathalie is an award-winning rower with multiple international titles.Courtesy of Sanofi

Nathalie — Pennes Mirabeau, France (diagnosed with relapsing-remitting multiple sclerosis in 2002)

Nathalie was a teenager and a competitive athlete when she noticed her first symptoms of MS, but it would take four years of “limbo” before she was diagnosed.

“Ultimately, the diagnosis was more of a relief, than a shock,” she says. “Because when you have signs and you don’t know why, it’s worse than knowing, in the end, what you have.”

However, learning more about the disease—and the realities of disease progression—scared her.

“That glimpse of the future was direct and traumatic,” she says. Her neurologist explained that the disease evolves differently for everyone, and her situation might end up being serious or very mild. So, she decided to stop comparing herself to others with MS.

She said to herself, “We’ll see what happens, and you’ll manage it bit by bit.”

By 2005, Nathalie’s MS had progressed to the point of needing a wheelchair. However, that has not dampened her competitive spirit.

Nathalie began her international rowing career in 2009 and has won multiple world titles, including two Paralympic medals—silver in London and bronze in Tokyo. Now, at 42, she still trains 11 times a week. Fatigue can be a problem, and sometimes hard workouts leave her with muscle stiffness and shaking, but she credits her ongoing sports career for helping her feel in tune with her body’s signals.

“Over the years, I’ve learned to listen to my body, letting my body guide when I need to stop and take breaks,” she says.

Nathalie explains that she used to only look backwards because of the initial shock of her diagnosis. In time, she stopped thinking about what she couldn’t do anymore and focused on her future. She now lives in the following mindset: “Even when doors close, don’t miss out on those that open.” Instead of focusing on what she can’t do, she focuses on the opportunities she still has. Right now, this includes her training for the 2024 Paralympic Games in Paris, where she will compete for another rowing medal.

“I only go forward,” she says. “Well, I try, anyway…It’s easy to say, it’s not always easy to do. But that’s what I try to do.”

woman exiting water after swimming, woman with great daneHelga's Great Dane has become a helpful and beloved companion.Courtesy of Sanofi

Helga—Johannesburg, South Africa (diagnosed with relapsing multiple sclerosis in 2010)

When Helga first started having balance issues and numbness in her feet, she chalked it up to her training as a runner. But when the numbness moved to her face, she knew something was wrong. She never guessed it was MS.

“When I was diagnosed, I felt completely overwhelmed and clueless,” Helga says. “I felt that I had nowhere near enough information. I did not know anything about the disease…I had no idea that it was going to be a process of continually monitoring and adjusting your lifestyle.”

In the beginning, Helga’s symptoms developed slowly, and she didn’t appear ill to others. She was even able to run for a few years after her diagnosis, but she couldn’t do marathons anymore, and she began to fall frequently due to balance issues and right-foot dragging. Then her cognition issues became more problematic, especially in her job as a trainer in a printing company.

“My executive function, decision-making and short-term memory were affected to the point that I was eventually medically unfit for work,” she says. She stopped working in 2017.

However, she didn’t stop living life. Even though she could no longer run, she continued to swim competitively. She got a Great Dane puppy and trained him as a service dog to help her walk. She also serves as vice chair of the patient support organization Multiple Sclerosis South Africa, and she advises others who have been diagnosed to join a patient advocacy group as soon as possible to get reliable information and meet others with MS.

Helga says she is “hopeful” about the future of MS. “I must say that I am so grateful that we have all the new medications available, because my life would not be the same if it wasn't for that,” she adds.

Part of how she manages her MS is by looking at the positives.

“If I could tell the world one thing about MS, it would be that MS is an incurable disease of the nervous system, but it's also the greatest teacher of valuing your health, family, friends, and managing change in your life,” she says. “My life is diversified in a way that I never, ever thought it would, and MS has been honestly the greatest teacher.”

Each MS journey is unique – with each person impacted experiencing different struggles, successes, and feelings as they manage this unpredictable disease. But the common thread is clear – there is a critical need for information, support, and hope. We are proud to participate in World MS Day and share these incredible stories of living life while living with MS. To learn more about MS, go to https://www.sanofi.com/why-words-really-matter-when-it-comes-to-multiple-sclerosis.

MAT-GLB-2301642-v1.0-05/2023

This article was sponsored by Sanofi. Participants were compensated when applicable.

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