The battle for marriage equality in the courts is visualized in this GIF that reminds us that social change is years in the making.
popular
It isn’t always easy to ask for help. But when organizations like Bread for the City bring you into their family, anything is possible.
11.19.20
True
A lot of people here are like family to me," Michelle says about Bread for the City — a community nonprofit located in Washington DC that provides local residents with food, clothing, health care, social advocacy, and legal services. And since the pandemic began, the need to support organizations like Bread for the City is greater than ever, which is why Amazon is Delivering Smiles to local charities across the country this holiday season.
Watch the full story:
Amazon is giving back by fulfilling hundreds of AmazonSmile Charity Lists, and donating essential pantry and food items to help organizations like Bread for the City provide to those disproportionately impacted this year.
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Innovation
Tony Hsieh was living proof that you can be a good human being and successful in business
11.30.20
When people describe what it takes to succeed in business, the words they use often sound combative. We assume a certain ruthlessness is necessary to make it, that you must destroy the competition and step on and over others to climb to the top. It's almost a given that exploitation of employees and deceptively clever marketing to customers are they keys to big profits.
Then along comes someone like Tony Hsieh, who spent two decades obliterating those assumptions as the visionary CEO of Zappos.
Hsieh, who tragically passed away last week at age 46 following a house fire, took a unique approach to running a business on practically every level. From a decentralized management model to a completely relationship-centered customer service philosophy, he created an innovative alternative to traditional business practices. But it was his generosity of spirit in helping others succeed that clearly defined his legacy.
<p>Hsieh's customer service philosophy was all about creating and maintaining relationships with people. Rather than make it hard for customers to find contact information on their website like many companies do, Zappos posted their 1-800 number prominently on the top of every page. And rather than try to get customers off the phone as quickly as possible, they made sure that every customer truly felt taken care of—even to the extent of helping them find shoes from competitors if Zappos didn't have what they were looking for. </p>
<div id="c4965" class="rm-shortcode" data-rm-shortcode-id="6d5147dc480587f641890ac359566d69"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332701002647154689" data-partner="rebelmouse"><div style="margin:1em 0">Tony Hsieh in 2010 on Zappos’ approach to customer service:
“We’re not trying to maximize for every single transac… https://t.co/O8uLE3HVIv</div> — Jon Erlichman (@Jon Erlichman)<a href="https://twitter.com/JonErlichman/statuses/1332701002647154689">1606575654.0</a></blockquote></div>
<p>Hsieh's <a href="https://www.cnn.com/2020/11/28/us/tony-hsieh-zappos-dies/index.html" target="_blank">family says</a> that his mantra was "delivering happiness." It seems he instinctively understood that truly happy customers are loyal customers, and that business could involve both making money and making people happy. </p><p>But it wasn't just customers that Hsieh focused his energies on. After his passing, story after story of his thoughtfulness and helpfulness toward other businesses and individuals have circulated, proving that not only was Hsieh a good businessman, but also a truly good human being.</p><p>For example, Josh Reich, former CEO of the online bank Simple, told a story about trying to poach Zappos' head of customer service when Simple was starting up. He said Hsieh found out and made a counter-offer for Reich's team to come meet the Zappos team and learn how they operated. </p>
<div id="a2aea" class="rm-shortcode" data-rm-shortcode-id="8eb2f84410e1486e73c13ba3d5cc4469"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332565089556185089" data-partner="rebelmouse"><div style="margin:1em 0">I just heard about Tony Hsieh's passing and it's hitting me. Back in the early days of Simple I tried to poach his… https://t.co/lpKM1sY5P5</div> — Josh Reich (@Josh Reich)<a href="https://twitter.com/i2pi/statuses/1332565089556185089">1606543249.0</a></blockquote></div>
<p>"We got to spend time with agents in the call center, watch them take calls," Reich wrote <a href="https://twitter.com/i2pi/status/1332565089556185089?s=20" target="_blank">on Twitter</a>. "Learn about how they were hired. Speak with the engineers about how they built the CRM stack to be both efficient and foster moments of delight.</p><p>We spent time with his exec team and went back to his apartment and chatted over pancakes. He went above and beyond. He liked our mission and wanted to help. He helped us deliver happiness. He left an outsized mark on this world. He will be missed."</p>
<div id="7997f" class="rm-shortcode" data-rm-shortcode-id="1720bed02eb656f375f64ce1074dc507"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332565092412452865" data-partner="rebelmouse"><div style="margin:1em 0">We spent time with his exec team and went back to his apartment and chatted over pancakes. He went above and beyond… https://t.co/ZBgNphmCWA</div> — Josh Reich (@Josh Reich)<a href="https://twitter.com/i2pi/statuses/1332565092412452865">1606543250.0</a></blockquote></div>
<p>Praise for Hsieh has come from people of all backgrounds, especially those who have worked in the startup business world or who lived or spent time in Las Vegas, where Hsieh lived.</p>
<div id="7cb79" class="rm-shortcode" data-rm-shortcode-id="5d28065012d3f46d552c73e1ba788977"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332580911825633285" data-partner="rebelmouse"><div style="margin:1em 0">A beautiful tribute to a true pioneer. Tony Hsieh was a visionary. He was generous with his time and willing to sha… https://t.co/AFmMv81srX</div> — Tony Hawk (@Tony Hawk)<a href="https://twitter.com/tonyhawk/statuses/1332580911825633285">1606547022.0</a></blockquote></div>
<p>He embraced and encouraged his employees uniqueness as human beings.</p>
<div id="5496e" class="rm-shortcode" data-rm-shortcode-id="6d7cc6b9b8a58ae151722201cb819c6d"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332697881757757443" data-partner="rebelmouse"><div style="margin:1em 0">RIP Tony Hsieh. You proved that we don't have to choose between kindness and success, that delivering happiness can… https://t.co/4cSj5uxIdz</div> — Adam Grant (@Adam Grant)<a href="https://twitter.com/AdamMGrant/statuses/1332697881757757443">1606574909.0</a></blockquote></div>
<p><br></p>
<div id="a7158" class="rm-shortcode" data-rm-shortcode-id="3c50d4c40f5e88d94b98a0a03f2beb9d"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332608744132370434" data-partner="rebelmouse"><div style="margin:1em 0">Tony Hsieh was one of the most thoughtful people in the startup world, in both senses of the word.</div> — Paul Graham (@Paul Graham)<a href="https://twitter.com/paulg/statuses/1332608744132370434">1606553657.0</a></blockquote></div>
<p>He was successful and thoughtful, but also refreshingly humble. </p>
<div id="4af70" class="rm-shortcode" data-rm-shortcode-id="783ace108da86b74b26ef60ec58b8e03"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332697389602201600" data-partner="rebelmouse"><div style="margin:1em 0">When I interviewed Tony Hsieh for @HowIBuiltThis he was so soft spoken, modest and understated that I had to litera… https://t.co/jRktBtOEZ3</div> — Guy Raz (@Guy Raz)<a href="https://twitter.com/guyraz/statuses/1332697389602201600">1606574792.0</a></blockquote></div>
<p>And his generosity extended to all he came in contact with.</p>
<div id="1dd98" class="rm-shortcode" data-rm-shortcode-id="3ee7995b6772243f74964bca45906c38"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332927936685432834" data-partner="rebelmouse"><div style="margin:1em 0">My favorite Tony Hsieh memory was watching him beat us all breezily in poker and then give our money to the dealers… https://t.co/KuLJZcx9nw</div> — mark pincus (@mark pincus)<a href="https://twitter.com/markpinc/statuses/1332927936685432834">1606629759.0</a></blockquote></div>
<p>The outpouring of gushing eulogies are how we should all strive to be remembered.</p>
<div id="b8bb6" class="rm-shortcode" data-rm-shortcode-id="eb912d95f98bc0f0fe31e931bcbe3e55"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332719585330483201" data-partner="rebelmouse"><div style="margin:1em 0">The way Tony Hsieh is remembered is how many of us probably want to be remembered: loving, generous, kind, original… https://t.co/5qfNmvCvcm</div> — Julie Zhuo (@Julie Zhuo)<a href="https://twitter.com/joulee/statuses/1332719585330483201">1606580084.0</a></blockquote></div>
<p>If you are not familiar with Hsieh's life story, investor Sahil Bloom<a href="https://twitter.com/SahilBloom/status/1332792478605438989" target="_blank"> offered a synopsis on Twitter </a>that illustrates what makes Hsieh such a unique figure. </p>
<div id="ce70c" class="rm-shortcode" data-rm-shortcode-id="3cfdc8360eaf0c867b0ea035ff1a4d14"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332792478605438989" data-partner="rebelmouse"><div style="margin:1em 0">Tony Hsieh was a builder, investor, philanthropist, and self-proclaimed weirdo.
He inspired millions to think diff… https://t.co/3fDOSR2xN8</div> — Sahil Bloom (@Sahil Bloom)<a href="https://twitter.com/SahilBloom/statuses/1332792478605438989">1606597463.0</a></blockquote></div>
<p><em>"Tony Hsieh was a builder, investor, philanthropist, and self-proclaimed weirdo.<br></em></p><p><em>He inspired millions to think differently about happiness and embrace their own inner weirdness.</em></p><p><em>Here is the story of a beautiful man gone way too soon.</em></p><p><em>Tony Hsieh was born on December 12, 1973.</em></p><p><em>His parents, both Taiwanese immigrants, placed a strong emphasis on education, always pushing Tony and his younger brothers to excel in school.</em></p><p><em>Upon graduating high school in California, he left home to enroll at Harvard University.</em></p><p><em>Having grown up in the San Francisco Bay Area in the very early days of the internet, he wanted to be a part of that world.</em></p><p><em>He graduated in 1995 with a degree in computer science, determined to build.</em></p><p><em>As a first step, he accepted a job at Oracle as a low level programmer. </em></p><p><em><span></span>But his ambition and creativity was not suited for the large corporate life.</em></p><p><em>Within a few months, he left Oracle with a colleague to build something new.</em></p><p><em>Their idea: to build an ad network for the new world of internet advertising.</em></p><p><em>So it was that LinkExchange was born. </em></p><p><em>Riding the internet boom, it took off immediately.</em></p><p><em>Within 90 days, they had 20,000 participating web pages.</em></p><p><em>Within 2 years, they had over 400,000.</em></p><p><em>In 1998, just 2 years after starting the business, Hsieh and his co-founders sold LinkExchange to Microsoft for $265 million. Working at Microsoft while waiting for all of his shares to vest, Hsieh yet again grew tired of the big corporate culture.</em></p><p><em>Deciding that time was his most precious resource, he left early, leaving millions of unvested shares on the table, and launched a startup incubator. <span></span><br></em></p><p><em>Venture Frogs (the name originated from a dare) invested in and supported startups.</em></p><p><em>It was in this role that Hsieh first met Nick Swinmurn, the founder of <a href="https://twitter.com/Zappos" target="_blank">@Zappos</a>, a company that wanted to sell shoes online.</em></p><p><em>In 1999, this seemed crazy, but Hsieh was intrigued. </em></p>
<div id="eaab8" class="rm-shortcode" data-rm-shortcode-id="f148361c554b009943ad129d0a008c96"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1332792515490144259" data-partner="rebelmouse"><div style="margin:1em 0">7/ Believing in the massive market opportunity, Venture Frogs decided to invest in Zappos.
This was just the begin… https://t.co/lh5BJ0gmxY</div> — Sahil Bloom (@Sahil Bloom)<a href="https://twitter.com/SahilBloom/statuses/1332792515490144259">1606597472.0</a></blockquote></div>
<p><em>Believing in the massive market opportunity, Venture Frogs decided to invest in Zappos.</em><br></p><p><em>This was just the beginning for Hsieh.</em></p><p><em>Anxious to get back to building, he joined Zappos as its CEO and got to work.</em></p><p><em>Sales were growing, but there was nothing smooth about road ahead.</em></p><p><em>The business was unprofitable, and with a backdrop of the dot-com crash, the idea of raising money for an internet shoe sales business was laughable.</em></p><p><em>So Hsieh buckled down, selling off his own real estate holdings to fund the business.</em></p><p><em>He became a true servant leader. <span></span>9/ As Zappos grew, Hsieh focused on building a company he could be proud of.</em></p><p><em>He prioritized people and built a unique culture that embraced individualism.</em></p><p><em>Zappos famously asked the question, "How weird are you?" of new applicants.</em></p><p><em>By 2009, the company hit $1 billion in sales.</em></p><p><em>Zappos was acquired by Amazon in 2009 for $1.2 billion.</em></p><p><em>Having rejected previous offers, Hsieh finally relented when Amazon promised to allow Zappos to run independently.</em></p><p><em>For Hsieh, the success of Zappos was intertwined with its culture.</em></p><p><em>This was simply non-negotiable. </em></p><p><em>Tony Hsieh remained at the helm of Zappos until August 2020, when he stepped down after 21 years as its CEO.</em></p><p><em>A natural introvert, he likened his role as CEO to that of a greenhouse architect, designing an environment that would allow employees to learn, grow, and thrive. </em></p><p><em>Outside of his day job, Tony Hsieh always sought out ways to give back.</em></p><p><em>His book, Delivering Happiness, was a #1 <a href="https://twitter.com/nytimesbooks" target="_blank">@nytimesbooks</a> best seller, remaining on the list for 27 consecutive weeks.</em></p><p><em>He also invested heavily in rebuilding underdeveloped parts of downtown Las Vegas.</em></p><p><em>Tony Hsieh showed the world that being different was not only ok, but actually a competitive advantage.</em></p><p><em>He inspired millions to embrace their inner weirdness.</em></p><p><em>Above all else, Tony Hsieh loved life.</em></p><p><em>He will be sorely missed, but his legacy will live on." </em><span></span><br></p><p>Indeed it will. Thank you, Tony Hsieh, for being an inspiring example for us all. </p>
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popular
It isn’t always easy to ask for help. But when organizations like Bread for the City bring you into their family, anything is possible.
11.19.20
True
A lot of people here are like family to me," Michelle says about Bread for the City — a community nonprofit located in Washington DC that provides local residents with food, clothing, health care, social advocacy, and legal services. And since the pandemic began, the need to support organizations like Bread for the City is greater than ever, which is why Amazon is Delivering Smiles to local charities across the country this holiday season.
Watch the full story:
Amazon is giving back by fulfilling hundreds of AmazonSmile Charity Lists, and donating essential pantry and food items to help organizations like Bread for the City provide to those disproportionately impacted this year.
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Twins born with separate fathers are rare in the human population. Although there isn't much known about heteropaternal superfecundation — as it's known in the scientific community — a study published in The Guardian, says about one in every 400 sets of fraternal twins has different fathers.
Simon and Graeme Berney-Edwards, a gay married couple, from London, England both wanted to be the biological father of their first child.
"We couldn't decide on who would be the biological father," Simon told The Daily Mail. "Graeme said it should be me, but I said that he had just as much right as I did."
<p>The only way to make it happen would be to have twins through in vitro fertilization. But they would have to find a doctor that would implant embryos from separate fathers in the same surrogate.</p><p>They knew it wouldn't happen in England, so they looked for a doctor and surrogate mother in a different countries.</p><p>"I saw Simon and Graeme's profile on a surrogacy website and I thought they had lovely smiles," Meg Stone, the Canadian soon-to-be surrogate, said. "I had recently split with my partner and I wasn't ready for another baby, so I wanted to help someone."</p><p class="shortcode-media shortcode-media-rebelmouse-image">
<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yMzU3Nzc2MS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTY0NzA5NzY4NH0.tellBR4cRFXU66RHZCi18tZspwycvO1tAWp6J7dlOE4/img.jpg?width=980" id="c4a44" class="rm-shortcode" data-rm-shortcode-id="d9f5e6550e64c4b9e88b1ed96f9c8a7e" data-rm-shortcode-name="rebelmouse-image">
<small class="image-media media-photo-credit" placeholder="Add Photo Credit..."><a href="https://www.facebook.com/photo.php?fbid=10214160128896931&set=ecnf.1224960326&type=3&theater" target="_blank">via Meg Seroki-Stone / Facebook</a></small></p><p>Meg was already a mother of two children, Jeffrey, 12, and Max, five.<br></p><p>The couple flew out to Los Angeles, where they both fertilized eggs from an anonymous donor. Then, they journeyed to Canada where they met with Meg to be sure she was the perfect fit.</p><p>"We were nervous at the beginning — in case that we didn't click with her. But we needn't have worried," Simon said.</p><p>Six months later, one fertilized embryo of Simon's, and one embryo of Graeme's, were inserted into Meg's womb.</p><p>The couple spent a stressful week hoping both embryos would take. They were afraid that one of the fathers' embryos would work, the other wouldn't, and they'd have to eventually go through the same process again.</p><p>"She FaceTimed us from the scanning room. First of all, we saw one heartbeat, and our stomach clenched with nerves," Simon said.</p><p>"Then we saw the other heartbeat. Graeme and I just hugged each other," he continued. "We were just over the moon. We were both going to be dads — she was pregnant with both of our babies."</p><p>The couple kept in close touch with Meg over the coming weeks and flew back to Canada for her 19-week scan. The two proud fathers-to-be were delighted to touch her belly and feel their babies kicking inside the womb.</p><p>At 31 weeks, Meg was in pain and thought she was about to go into labor. So the two men quickly packed their bags and flew to Canada.</p><p>"We dashed to the hospital when we arrived, to find out it was a false alarm," Simon said. "We were just so relieved that she and the babies were fine."</p><p>The couple remained in Canada and five weeks later, Meg gave birth to Calder and Alexandra Berney Edwards.</p><div id="3b5fa" class="rm-shortcode" data-rm-shortcode-id="c31dd05e533fbd46384ecbfa32e6dcc1"><blockquote class="twitter-tweet twitter-custom-tweet" data-twitter-tweet-id="1090067634723401728" data-partner="rebelmouse"><div style="margin:1em 0">Husbands who each biologically fathered one twin share their amazing story
'There has been so many lovely comments'… https://t.co/iMX7f6wnKE</div> — LGBT News World (@LGBT News World)<a href="https://twitter.com/LGBTNewsWorld/statuses/1090067634723401728">1548727351.0</a></blockquote></div><p>"It was the most amazing experience of our lives," Simon said. "Alexandra was born first and then Calder arrived minutes later. <br></p><p>"When we both held them for the first time, we couldn't believe that we were both daddies," he added. "It was a long way to go and do this, but it was worth it to both be able to have fathered one of the twins each."</p><p>"Calder was the double of Graeme, and Alexandra was the image of me," Simon said.</p><p>The couple remained in Canada for seven more weeks before they could take their newborns home. Then, they hopped on a plane and returned to England. </p><p>But sadly, they had to leave a new member of their family behind.</p><p>"It was sad to say goodbye to Meg, When we brought them home for the first time, it was just incredible," Simon said. "Since then they have gone from strength to strength. They are doing so well and hitting all their milestones."</p><p>The twins recently celebrated their first birthday and the fathers flew Meg out to celebrate with them.</p><p>"Simon and Graeme are like brothers to me now," Meg said. "They call me the twins 'Tummy Mummy' which I love."</p><p class="shortcode-media shortcode-media-rebelmouse-image">
<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yMzU3Nzc0My9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTY0NjIzOTg3Mn0.-PDkCedUjUEZhddBPP3mn4WndTKewjbnKCq3cmUGmDY/img.jpg?width=980" id="ab803" class="rm-shortcode" data-rm-shortcode-id="92fe092725ec622248d4512130ff6c60" data-rm-shortcode-name="rebelmouse-image">
<small class="image-media media-photo-credit" placeholder="Add Photo Credit..."><a href="https://twitter.com/LGBTNewsWorld/status/1090330704951603200?s=20" target="_blank">via LGBT News World</a></small></p>
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via Brittany Kinley / Facebook
Brittany Kinley, a mother from Mansfield, Texas, had a hilarious mom fail her and she's chalking it up to being just another crazy thing that happened in 2020.
When Kinley filled out the order form for her son Mason's kindergarten class pictures, there was an option to have his name engraved into the photos. But Kinley wasn't interested in having her son's name on the photos so she wrote "I DON'T WANT THIS" on the box.
Well, it appears as though she should have left the box blank because the computer or incredibly literal human that designed the photographs wrote "I DON'T WANT THIS" where mason's name should be.
<p>Kinley shared the photo on Facebook where it's gone viral receiving over 16,000 likes and 38,000 shares.</p><div class="rm-shortcode" data-rm-shortcode-id="f56dfa7d2bf53b5d6d0c74fe107c3b3a"><div class="fb-post" data-href="https://www.facebook.com/photo.php?fbid=10124125803263754&set=a.10101049561961304&type=3"></div></div><p><br></p><p class="shortcode-media shortcode-media-rebelmouse-image">
<img type="lazy-image" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNDgyODA2MS9vcmlnaW4uanBnIiwiZXhwaXJlc19hdCI6MTYxMjE3ODI4MX0.5hUbdvVBsC0y01oI5jplHMIHOwL1oVz2Ncj6wxGZ5Hg/img.jpg?width=980" id="b3fd6" class="rm-shortcode" data-rm-shortcode-id="5e9b3d1ceb60239e5e4c8869a56a4fed" data-rm-shortcode-name="rebelmouse-image">
<small class="image-media media-photo-credit" placeholder="Add Photo Credit...">via Brittany Kinley / Facebook</small></p><p>"I'm sure everyone needs a good laugh these days so thanks to my latest mom fail...you're welcome in advance haha," Kinley captioned the photo. "Mason got his kindergarten pictures and I didn't want his name on the bottom so I typed in "I don't want this" and they freaking printed this…"<br></p><p>Having "I DON'T WANT THIS" printed on a photo that represents 2020 resonated with a lot of people on Facebook. Probably because it's what we've been saying to ourselves day after day of being stuck in the house or going outside and seeing normally busy places turned into ghost towns.</p><p>"Love! This is something I would definitely do!! and... it's the motto for 2020," a commenter named Chrysa wrote.</p><p>"This is a 2020 MOOD! Trying to smile but deep inside we are all I DON'T WANT THIS," Omar added.</p><div class="rm-embed embed-media"><iframe allowfullscreen="" class="giphy-embed" frameborder="0" height="198" src="https://giphy.com/embed/hRwtOlZ1SBdpHV6QRZ" width="480"></iframe><p><a href="https://giphy.com/gifs/justin-meme-2020-hRwtOlZ1SBdpHV6QRZ"></a></p></div><p>But Kinley is just happy she's given people the chance to laugh in such a trying year.<br></p><p>"I think 2020 has been such a hard year for everyone and people need some positivity and a good laugh," Kinley said <a href="https://www.today.com/parents/see-why-one-mom-s-school-photo-fail-going-viral-t200189" target="_blank">according to Today.</a></p><p>"I've gotten so many messages from people saying they haven't laughed this hard all year and that it made their day," she added. "I never thought it would have that effect but I'm so glad we can spread laughter in a crazy time like this."</p><p>Mason now feels famous after all the attention his photo is getting. "He'll occasionally ask how many more people is he making laugh," Kinley said, adding "his teachers gave him a round of applause and yelled, 'I do want this!' during drop off!'"</p><p>Kinley has tried to get a hold of the company that printed the pictures but she hasn't had any luck as of yet.</p><p>"It's not their fault. It was my mom fail," Kinley said, "so no bad feelings there!"</p><p>Even if she does get new photos printed that don't say, "I DON'T WANT THIS" she has to keep a few of the original shots because they're sure to be a perfect reminder of the year nobody wanted.</p>
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