Jessica Higgs had a sense that something wasn't right at a customer's house and her action saved his life.
One the more mysterious aspects of being human is our sense of intuition. This "sixth sense" isn't something we can see or measure, but many people have experienced it in some form or fashion. Maybe it comes as a strong feeling that something isn't right, or that we or someone else should or shouldn't do something. It can be hard to read—not every feeling we get is truly our intuition—but there are plenty of examples of people trusting their instincts and being glad they did.
One such story has gone viral on TikTok. Jessica Higgs, a mom who works as an Instacart grocery delivery person, shared a story in an emotional video that illustrates the importance of listening to that inner voice when it prompts you to make sure someone is OK.
"I just want to start this off by saying if you see something, say something," Higgs said.
Animated GIFGiphy
She explained how she had done an Instacart order the previous day for a daughter who was ordering for her older dad who couldn't shop for himself. She said she was going the extra mile like she always does for her customers, and that the daughter told her to just drop the groceries on the porch and he'd get them. That's what Higgs would usually do.
"I get there and something was telling me no, you gotta help this man out," she said. "He came out, and I was like OK let me help you, and I got the groceries. You're not supposed to go into someone's house, but I used my judgment and I brought the groceries inside and put them down wherever he wanted me to put them down. You're not supposed to, but I did. And you're supposed to just take a picture and leave, and I could not just leave."
@jessicahiggs3 @Instacart #28DaysOfEucerin #fyp
Higgs noticed that the man looked really sick and she was really concerned. A voice in her head said, "You gotta say something. You gotta say something, Jess." Rather than mark the order as complete, she messaged the man's daughter and told her that it was really unprofessional to say something like this, but she felt like her dad wasn't doing well. "There's a propane tank in there," she told the woman. "I was in there maybe five feet and I got dizzy. There's got to be a leak. He might not be doing good because of this leak."
The woman said she would send her son over to check it out and Higgs left. The woman changed her tip from $14 to $100, which Higgs appreciated, but the message she sent her the next morning was a much greater reward for her going the extra mile.
"Thank you so much, once my son went to check on my dad it turned out it was definitely leaking," she wrote. "You definitely saved my dad and my younger son's life!!!"
Through tears, Higgs said, "I'm just an Instacart worker, but if you see something, say something. I did and I'm so happy I did."
Higgs' TikTok has been viewed more than 15 million times and has been shared widely on social media. It has also attracted the attention of big companies.
Royal Caribbean Cruises shared a TikTok video of its own praising Higgs for her heroic act and offering her and her family a seven-day cruise anywhere in the world. "Cause even heroes need a vacation," the company wrote.
@royalcaribbean Stitch with @jessicahiggs3 - cause even heroes need a vacation. Thanks @captaincruiseguy
Old Navy connected with her and arranged a shopping spree where she got to model several new outfits. People Magazine commented, "You’re literally a HERO! Good job trusting your instincts. 💕" Even TikTok itself wrote, "You are amazing ❤️thank you for sharing this with all of us."
Lots of commenters also pointed out that she's not "just an Instacart worker." Her work is important, she's providing a needed service and any job done in a spirit of helping others should not be minimized. If she hadn't been there doing her job well, that man may not be here. Never underestimate the difference each of us can make by the simple act of looking out for one another, friend and stranger alike.
Higgs' heartfelt story touched millions, and she's being rightly rewarded for listening to her heart and going out of her way to help someone. Gotta love seeing good things come to people doing good. Well done, Jessica Higgs.
This article originally appeared three years ago.
Autumn de Forest stands before a sign with her name on it
When Autumn de Forest was 5, she picked up a paintbrush for the first time. It wasn't long before she was ready to show the world what she could do.
After a year of practice, the then-6-year-old asked her father if he could get her a booth at a local art-in-the-park program. "People would come up to the booth, and they would talk to my father, and they'd say, 'This is great!'" she said. "Apparently they thought it was Take Your Daughter to Work Day."
Almost everyone thought the artwork was her father's. And when they found out that tiny Autumn was the artist, people couldn't believe their eyes.
Autumn created this piece when she was just 5 years old.
Autumn de Forest
When Autumn was 8, she was featured on the Discovery Health Channel. There was a slew of media attention in the years that followed. There was Disney. There was The Today Show. There was Wendy Williams. She was called a child genius, a prodigy, and an expert painter.
Soon, Autumn rose to national fame.Autumn Deforest
Suddenly, Autumn de Forest was everywhere.
But not everyone was so accepting of the young artist and her work. Some people in the art world had ... questions. Sure, she was good for a kid. But was her art actually good? Others wondered if the whole thing might be an elaborate hoax.
Autumn decided not to listen.
Somehow, as the focus on her age begins to wear off, Autumn's work ethic and art only grow stronger. She said that most days, she'd wake up in her parents' Las Vegas home at 7:30 a.m. After breakfast, she'd break out her supplies for a one- or two-hour painting session. From there, she dove into her school work. Most brick-and-mortar schools can't accommodate her travel schedule, so she did the majority of her schooling online.
Before dinner, it's back into the studio.
"That session can last much longer, that can be three or four hours when I really get into it," she said. "Then I probably have dinner and go to bed."
Autumn de Forest paints
Autumn de Forest
An Autumn de Forest painting
Autumn de Forest
Autumn held a public demonstration before a showing at The Butler Institute of American Art.
An Autumn de Forest painting
Autumn de Forest
The award took her to the Vatican for a private showing of her artwork with the pope.
Autumn de Forest stands with the Pope who looks at one of her paintings
Autumn de Forest
As part of the program, de Forest traveled to underprivileged schools around the country and led painting workshops. Oh, and if you're looking for some hard numbers to attach to Autumn's talent, she's got those, too.
Her paintings raked in over $7 million at auctions by the time she was a teenager — fetching as much as $25,000 each — much of which has gone directly to charities and disaster relief funds.
Autumn de Forest works with other young painters
Autumn de Forest
A lot!
The transition from child prodigy to respected artist has kept her busy.
In 2017, the Monthaven Arts and Cultural Center in Hendersonville, Tennessee hosted a major solo exhibition for de Forest titled "Her White Room: The Art of Autumn de Forest."
That same year, de Forest was listed as one of Teen Vogue's "21 Under 21." In her profile she was praised for her talent as well as her commitment to art education.
"In disadvantaged schools, they consider the arts an extracurricular activity," she told Teen Vogue. "It's devastating, as there could be child prodigies in these schools, but they don't know that they have this God-given gift because they're not given the opportunity because there's nearly no art programs in schools."
In 2018, de Forest was featured in the music video for the song "Youth" by best-selling recording artists Shawn Mendes and Khalid. The video highlights exceptional young people working to change the world, including de Forest, Emma González, and Elias and Zion Phoenix.
The video has over 17 million plays on YouTube.
And of course, Autumn continues to share her absolutely incredible artwork on Instagram and in shows and exhibitions around the globe.
A portion of the foundation's money goes to a 529 account set up for the students while 10% goes to them directly.
"A lot of these kids that I work with, they're not very old, they're in second grade, third grade, fourth grade. Maybe in 10 years, they may only have four or five thousand dollars but that could be the difference between them going to college or not," Autumn told Teen Vogue.
Autumn's incredible rise in the art world is an astonishing feat for someone who's still in her teens. But that accomplishment is easily matched by her generosity and commitment to helping develop tomorrow's prodigies as well.
For more information, visit the Autumn de Forest Foundation.
This article originally appeared nine years ago.
“Today’s her birthday, and we’re pretending like it’s just another day."
Kid’s birthdays are both lovely moments of celebration, and potential sources of stress for any parent, for various reasons. For dad Kyle Philippi (whom we’ve previously covered for dressing up as Jafar to cure his friend of an irrational phobia), his daughter’s 10th birthday was particularly full of anguish—since he didn’t tell her it actually was her birthday.
In a video posted to his TikTok that amassed close to 3 million views, the concerned dad shared his unique plight that brought him to this unusual decision: his daughter’s birthday falls on Jan 2, over winter break, meaning most kids wouldn’t be able to attend her birthday party. Two years prior, the Philippi found this out the hard way, when they tried to throw a party on the day, and no one showed.
“She was devastated,” Philippi let out through a sigh.
Then last year, they tried a different approach. Instead of a big social gathering on Jan 2, they had a more intimate environment of just the family and one close friend, followed by a proper party once winter break was finished. At this point Philippi explained that his daughter is on the spectrum and had auditory processing disorder—so even though she had fun at both events, she still couldn’t understand why her friend couldn’t show up on her actual birthday, and was still disappointed. That’s never what any parent wants for their kid.
To make matters more sensitive, Philippi shared that his daughter was beginning to not be invited to other classmates' parties, and suspected that part of why she yearns to have a party with all her friends there was because “she knows she’s not getting to go to everyone else’s birthday.”
Hence why Philippi and his wife decided to try something new by simply not acknowledging the birthday until they can do a party with his daughter’s school friends. Understandably, though the choice was made with the best of intentions, when Jan 2 came, there were tons of conflicting feelings.
“I don’t know if we made the right decision. But here we are,” Philippi shared. “Today’s her birthday, and we’re pretending like it’s just another day…and it’s killing us.”
Down in the comments people—especially those with special needs kids, or were autistics themselves—were quick to reassure Philippi that he made a tough, but right call.
“As an autistic person who struggles with birthdays, you’re doing the right thing. it’s a little unconventional, but so are kids like us!! keep it up,” one person wrote.
Another added, “these ‘decisions’ are so hard but you are doing great by taking it all into consideration and trying to do what will help her feel great on her birthday.”
It seems the real thing worth noting here is that Philippi and his wife are trying to make their kid’s birthday the best it can be for her, and that’s truly admirable. Odds are nearly every parent can relate to this on some level. And for parents with neurodivergent kiddos, that can often mean navigating uncharted territory. Maybe they’ll try a different approach next year. Maybe not. What matters is they’re trying.
And from the looks of it, the actual birthday wasn’t a total wash. In a follow up video, we see that Philippi’s daughter got her favorite chicken wings for dinner, and got to plan her upcoming birthday…which will apparently be Raggedy Ann themed.
Naturally, Philippi will be going as Raggedy Andy, per his daughter's request.
This article originally appeared in January.
The Pasterze Glacier in a 1900 postcard and in March 2025
125 years ago, the Pasterze glacier in the Austria's Eastern Alps was postcard perfect: Snowy peaks. Windswept valleys. Ruddy-cheeked mountain children in lederhosen playing "Edelweiss" on the flugelhorn.
But a lot has changed since 1900. Much of it has changed for the better. We've eradicated smallpox, Hitler is dead, and the song "Billie Jean" exists now. On the downside, the Earth has gotten hotter. A lot hotter. From June 2023 to May 2024 each month was the hottest ever recorded in the planet's history. July 2023 was the planet's hottest month — ever. Unsurprisingly, man-made climate change has wreaked havoc on the planet's glaciers — including the Pasterze, which is Austria's largest. Just how much havoc are we talking about? Well, this is how the Pasterze Glacier looked in a 1900 postcard:
The Pasterze Glacier in a 1900 postcardImage via Wikicommons
And this is how it looks now in March 2025:
What's left of the Pasterze GlacierEuropean Union, Copernicus Sentinel-2 imagery
First measured in 1851, the glacier lost half of its mass between that year and 2008. A marker placed in 1985 shows where the edge of the glacier reached just 40 years ago. You can still see the ice sheet, but just barely, way off in the distance. In between is ... a big, muddy lake. The view from the glacial foot marker from 1995 — 10 years later — isn't much more encouraging. Even in just one year, 2015, the glacier lost an astounding amount of mass — 177 feet, by some estimates.
Overall, it is estimated that the glacier has retracted by 980 feet since the park first opened in 1963.
Ice continues to melt daily, and while the dripping makes for a good photo, it's unfortunate news for planet Earth. Glacial melting is one of the three primary causes of sea-level rise. Pasterze is still technically the largest glacier in Austria and the Eastern Alps at approximately 6.2 miles. And even in its reduced form, Pasterze remains a significant tourist destination.
- YouTubewww.youtube.com
According to a European Environment Agency report, the average temperature in the Alps has increased 2 degrees Celsius in the last 100 years — double the global average. It's not unreasonable to assume that that's why this mountain hut has been abandoned by the flugelhorn-playing children who once probably lived in it.
Is there anything we can do to stop the Pasterze Glacier from disappearing?
There are efforts underway to save Pasterze and other significant glaciers. However, Gerhard Lieb, the co-leader of the Austrian Alpine Club described the glacier's retreat as "unstoppable" with predictions that it and Austraia's other major glaciers will be gone in as little as 45 years. It would take decades of meaningful counter climate change initiatives, with even the existing ones being too slow for meaningful action, "and the time is up,” Lieb said. “That means nothing can be done anymore.”
This article originally appeared 10 years ago. It has been updated with new information.
