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Expert shares the 1 sentence that can stop an argument from boiling over

The trick is that you have to really mean it.

via Canva/Photos
A guy having a collaborative conversation.

We live in an age of conflict. Sharp political and social divides are everywhere, and while it's easy to theoretically write off people who disagree with us on fundamental core issues and values, the reality is that we often must co-exist with them and learn to manage our conflicts in a healthy way. Sometimes that means putting aside our differences and "agreeing to disagree." Something it means hashing them out.

The quickest way to stop having a constructive dialog with someone is when they become defensive. This usually results in them digging in their heels and making you defensive. This can result in a vicious cycle of back-and-forth defensive behavior that can feel impossible to break. Once that happens, the walls go up, the gloves come off and resolving the situation becomes tough.

Amanda Ripley, author of “High Conflict: Why We Get Trapped and How We Get Out,” says in her book that you can prevent someone you disagree with from becoming defensive by being curious about their opinion.

Ripley is a bestselling author and the co-founder of Good Conflict, a media and training company that helps people reimagine conflict. Not surprisingly, she's in high demand on news programs, conferences, and media summits these days.


- YouTubewww.youtube.com

How to have a constructive conversation

Let’s say you believe the room should be painted red and your spouse says it should be blue. Instead of saying, “I think blue is ugly,” you can say, “It’s interesting that you say that…” and ask them to explain why they chose blue.

The key phrase is: “It’s interesting that you say that…”

It shows genuine curiosity in their point of view. That's critical to avoid someone shutting down on you.


conversation, arguments, communication tipsPeople coming to an agreement.Canva/Photos

When you show the other person that you genuinely care about their thoughts and appreciate their reasoning, they let down their guard. This makes them feel heard and encourages them to hear your side as well. This approach also encourages the person you disagree with to consider coming up with a collaborative solution instead of arguing to defend their position.

It’s important to assume the other person has the best intentions while listening to them make their case. “To be genuinely curious, we need to refrain from judgment and making negative assumptions about others. Assume the other person didn’t intend to annoy you. Assume they are doing the best they can. Assume the very best about them. You’ll appreciate it when others do it for you,” Kaitlyn Skelly at The Ripple Effect Education writes.

Look out for signs of defensiveness like blaming, criticizing, making excuses, or being passive-aggressive. These are warning signals that your conversation is veering off the rails.

Phrases you can use to avoid an argument

The curiosity approach can also involve affirming the other person’s perspective while adding your own, using a phrase like, “On the one hand, I see what you’re saying. On the other hand…”

Here are some other phrases you can use:

“I wonder if…”

“It’s interesting that you say that because I see it differently…”

“I might be wrong, but…”

“How funny! I had a different reaction…”

“I hadn’t thought of it like that! For me, though, it seems…”

“I think I understand your point, though I look at it a little differently…”


conversation, arguments, communication tipsTwo men high-fiving one another. \u200bvia Canva/Photos

What's the best way to disagree with people?

A 2016 study from Yale University supports Ripley’s ideas. The study found that when people argue to “win,” they take a hard line and only see one correct answer in the conflict. Whereas those who want to “learn” are more likely to see that there is more than one solution to the problem. At that point, competition magically turns into collaboration.

“Being willing to hear out other perspectives and engage in dialogue that isn’t simply meant to convince the other person you’re right can lead to all sorts of unexpected insights,” psychologist and marketing Professor at Southern Methodist University tells CNBC.

The key words are "willing" and "genuine." These phrases aren't magic bullets designed to help you level your opponents. You have to actually, truly be willing to learn about their perspective and be open to changing your mind.

@danbharris

Let me know in the comments if this data rings true to you and your experience of conflict. And check out danharris.com for more from Amanda Ripley including what she has to say about “conflict entrepreneurs,”people who inflame turmoil to benefit themselves. #conflict #healthyconflict #communication #tenpercenthappier #10percenthappier

Another common tip that usually comes from the world of couple's counseling is to stop seeing the other person as your adversary. If you can imagine the two of you on the same team versus the problem, your conversations will be more productive.

In a world of strong opinions and differing perspectives, curiosity can be a superpower that helps you have more constructive conversations with those with whom you disagree. All it takes is a little humility and an open mind, and you can turn conflict into collaboration, building bridges instead of walls.

This article originally appeared last year. It has been updated.

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Mental Health

13 powerful therapy 'one-liners' everyone needs to hear

If you can remember just 3 of these, your life will get dramatically better.

Photo by Anthony Tran on Unsplash

You know how you can hear a million songs about love, or grief, or anger, but there's one in particular that somehow captures it in a way that resonates perfectly with you, and you can never forget it?

The same goes for good advice.

There's a different between intuitively knowing what you should do, and having it presented in a way that energizes you to your very core and inspires action.

A Reddit thread titled: "What's one thing a therapist has said to you that you will never forget?" aimed to capture some such advice.

It was chock full of good quick wins for how to approach problems, reframe our thinking, and get out of our own way.


One-liners like these aren't a replacement for proper therapy, of course, but they are great reminders for almost all of us.

I reached out to a few mental health professionals, too, to hear about the things they end up telling patients over and over and over. Here are the best responses.

1. Feelings follow action.

"My most common advice to my clients is to start doing things before they feel better. Feelings follow actions, not the other way around," says Thomas Banta, a clinical mental health counselor.

"If you wait until you're no longer depressed to do things you used to enjoy, you won't be doing the things that make you feel better!"

2. Are you mapping or trapping?

"When I work with couples something I always encourage people to notice if they are 'mapping or trapping'," says Alex Banta, Clinical Director and therapist at Thriveworks.

"This means are you actively helping your partner know how to love and support you or 'mapping'. Or are your waiting for your partner to read your mind ultimately leading to them falling into a 'trap'."

3. Pain is necessary, suffering is optional.

men's white dress shirt Photo by Road Trip with Raj on Unsplash

"Few people enjoy cleaning a toilet, but it has to get done. Cleaning the toilet might be a pain, but ruminating on how much you hate doing it before, during, and after is suffering," Audrey Schoen, licensed marriage and family therapist.

"I often encourage clients to find the line where pain ends and suffering begins, because suffering is the only part you have any control over."

4. How would ___ tell this story?

"One question that I tend to ask my clients when they're telling a story about how someone behaved that offended them is 'If [blank] were in this session with us, how do you think they would tell this story?'" recommends Paris Smith of Mending Minds Mental Health Collective.

"I see it helps with challenging my clients' perspectives and taking into consideration how many assumptions we make about situations and others. More often than not those assumptions are negative. Taking into consideration that there are things we might be missing, helps us to not take things so personally. It's typically less about us and more about them."

5. If you did know, what would the answer be?

"One of the most effective reframes I use, with my younger clients in particular when asking a difficult question, and getting the answer 'I don't know' [is], 'I understand that you don't know, and that's OK. But if you did know, what would the answer be?'" says author and coach Mark Papadas.

And here are the best self-reported answers from Reddit.

6. "You're a people pleaser. And, aren't you a people? So, when is it YOUR turn?"

This one must have hit u/Darkm0or like a ton of bricks.

7. "Acknowledge your feelings, let them go, and move on."

aerial photography of body of water with trees around Photo by Jessica Furtney on Unsplash

"Notice the feelings, like leaves on a river. Call them what they are, then let them go, let them float down the river past you. Don't judge yourself for having them, and don't engage with them. Simply acknowledge them, let them go, and move on." - obligated_existence

8. “When you stop making yourself small, some people will no longer fit in your life.”

- gethee2anunnery

9. “Just because someone is trying their best that doesn’t mean it’s okay.”

u/myrtlebarracuda was dealing with a difficult family member, and the therapist's advice helped them realize they didn't have to accept the bad behavior.

10. "Believe everyone."

"Let’s pretend that everyone says exactly what they mean. Don’t try to figure out the subtext. Take it at face value. Believe them." - FutureGhost24

11. "Depression is in the past. Anxiety is in the future. Stay in the present."

"It sounds so simple but really hit hard given what I was going through." - katosucks

12. "Unspoken expectations of others are just future resentments"

- LethalMindNinja

13. "You don’t have to fix everything at once. Just start somewhere."

My personal favorite in the whole thread comes from u/ReporterFamous3631, who writes:

"It helped me let go of the pressure to be perfect and focus on small steps. It made the bigger issues feel less overwhelming."


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Health

Relationship expert shares her advice on how to 'stop an argument in its tracks'

She has the perfect question to ask once your partner gets defensive.

via LaurenConsul/TikTok and Pexels

Therapist Lauren Consul has one trick to stop arguments before they begin.

Arguments start to take off when one partner begins to get defensive. So, therapist Lauren Consul shared her relationship-saving tip to "stop an argument in its tracks" when one partner goes into self-preservation mode.

Lauren Consul is a couples and sex therapist who’s developed a following of nearly 160,000 people on TikTok and has received over 5.4 million likes. She is an infidelity expert and hosts retreats to help people "survive and thrive" after one partner has strayed.

"The next time you and your partner are talking, and your partner becomes defensive, I want you to do this: Pause, and say, 'I want to understand what happened there. What did you hear me say?'" Consul says in her TikTok video with over 42,000 views.

"This question is key because it does one of two things," she continued. "First, it can allow for clarification. A lot of times when we've become defensive, we've interpreted something our partner has said incorrectly. We've run it through a filter, we've told ourselves a story about it, it's triggered something... So we're not actually hearing what our partner says, and it allows for clarification."

@laurenconsul

#communicationtools #communicationtools #defensiveness #couplesargument #learnontiktok #cyclebreaker #couplestherapist #relationshiptherapist #marriagecounseling #mytherapistsays #therapytol #tiktoktherapist

"The second thing: If your partner did interpret what you said correctly, it gives you an opportunity to slow things down and understand what is happening for them and address the underlying issue, rather than get caught in a spiral of defensiveness," she continued.

Consul's advice for stopping arguments before they explode is helpful because it clears up any potential misunderstandings. The key is to remember the tactic in the heat of the moment to prevent things from getting out of hand.


This article originally appeared on 3.16.23

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Health

Clinical psychologist lists signs that mean it’s time to seek mental health help

In the end, wanting or needing someone to talk to is just as good as any other reason.

Dr. Julie|TikTok

Psychologist lists signs it's time to seek mental health care.

Knowing when to seek mental health care is not always as cut and dry as people may believe. Many people wrestle with whether or not they should speak to a therapist, psychiatrist or even their primary care physician about their struggles. Working in mental health, it often comes up that people minimize their own struggles with the thought that someone else has it worse so they shouldn't be struggling.

This may cause people to second guess when exactly they need to seek help. Dr. Julie, a clinical psychologist, posted a video on her TikTok page in order to help people figure out when they should seriously consider going to see a therapist. Some people may be surprised by the signals that indicate a need for therapy.

In the video, which has over 33k likes, Dr. Julie acts out different scenarios without speaking as what she's experiencing in those moments floats above her head in text overlay.

One of the very first signs that someone should consider therapy is, "Nothing seems to help and you're starting to feel hopeless." Hopelessness can be an indicator of depression, especially if it's paired with other things like not finding joy in things that used to make you happy or sleeping more often.

Another sign that Dr. Julie displayed on the screen was, "Your mood changes have persisted for several weeks or more." Again, barring a major life event like the loss of a loved one where feeling down is expected, this can signal depression. But what's most important to know is that any time you feel concerned about your mental health, you can seek therapy.

Therapy isn't something to be ashamed of or reserved for people who live with severe mental illnesses. In fact, you could simply need an unbiased perspective, want to gain tools for moments of stress or be experiencing a life change like a breakup. As a therapist myself, I want people to know that you don't have to be in distress to seek out therapy. Going for mental health maintenance is a perfectly acceptable reason.

Check out Dr. Julie's video below:

@drjuliesmith

Seek help any time you are concerned about your #mentalhealth #mentalhealthawareness #mentalhealthsupport #psychologist

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