Lobbyist defends a bank that went after a family after their mom died, gets a time-out from senator

When you file for bankruptcy, you can often get debt forgiven or restructured. But if you have student loans, some nice lobbyists have made sure they are not part of that deal. A mom with $100k in student loan debt died, and her children went into the care of their grandparents, who were then saddled with their dead child's debt and had no way to get the debt forgiven. Sen. Elizabeth Warren decided to ask one of the top lobbyists who run a consumer bank lobbying organization (for the banks, not the consumers) how and when he's going to fix that. It didn't go well for the banker. Especially at 5:20.

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