A woman accidentally said, 'Love you!' to an important client. His response was perfect.
He even followed up with a heartwarming e-mail.
Saying "I love you!" by accident is one of life's most cringe moments.
For many of us, telling our friends and family that we love them is second nature. Every time someone leaves the house, "Love you!" Before bed at night, "Love you!" Getting off a call with them, "Love you!"
That's all well and good until that sweetly ingrained habit spills over into your work life. Especially when you're talking to an important client, where the boundaries of professional conduct are particularly important to uphold. (Do you feel the cringe coming?)
I Love You Elf GIF by MOODMANGiphy
A woman shared an oh-so-human story about absent-mindedly telling a client she loved him, and his thoughtful response has people cheering.
"Accidentally said 'Love you!' at the end of a call with an important client yesterday," wrote a Reddit user. "I heard him giggle as I hung up, and I was mortified. Today, I saw he emailed me this:"
from MadeMeSmile
The email began, "Hey—Just wanted to say that I didn't mean to laugh at you when you accidentally signed off on our call with a 'love you.' I just found it funny because I've definitely done that before, and I know it happens."
Okay, phew, he understood that the laughing was mortifying and he wasn't bothered by the "love you." But then he added the absolute best thing he could have said about the situation:
"I'm glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that. :)"
Then he mercifully resumed their professional conversation. "Have a great weekend! We'll follow up about my call with Chris on Wednesday, as discussed."
"Love you!" Oops.Photo credit: Canva
He didn't just ignore the elephant in the room and let it hang over her like an awkward cloud. He put her at ease, letting her know he's done it before and it happens and is no big deal. But then he took it a step further, adding a deeper human layer to the moment by acknowledging the fact that the words flowing so automatically and easily for her meant she was surrounded by love.
The client's emotional intelligence and thoughtful response warmed people's hearts.
"What a great and respectful response. He is completely right, it’s such a beautiful thing to have that much love in your life that it comes out naturally."
"You work with good people."
"Honestly, this made my day 😂 It's so wholesome how they responded. Shows that a little kindness (even accidental) always leaves a good impression!"
"Such a classy response. Made you feel at ease while staying professional and moving the conversation forward."
"Green flags from that client."
Green Flag GIF by The Last Talk ShowGiphy
People also shared their own similar experiences with blurting out accidental "love you"s and it was a veritable love-fest:
"I told my supervisor I loved her at the end of our weekly touch point call - she chuckled and said she loved me too. We shared a good laugh. I am happy to see empathy from a random human, it is much needed."
"I said 'love you' to my new boss at labcorp when she called me to tell me I passed my drug test. Same thing, hanging up, not thinking, she gave me my results and my start date to come in for orientation and I ended the call with 'bye love you!'"
"Back in the day I straight up called one of my bosses mom. It was so embarrassing I almost died."
"A surprising number of people have done this at least once. Happens when you’re distracted and tired. My ex husband (a prosecutor) accidentally ended a phone call with 'I love you' when talking to a rural county sheriff in the middle of the night."
Embarrassed Hide GIF by florGiphy
"I had a coworker say 'love you,' just as we were about to hang up. There was an awkward pause, clearly neither of us had hung up, then he added, 'Don’t tell my wife.' We both laughed and finally disconnected."
"I did that with my ex husband last Thursday, we both burst out laughing lol. Happily we get along great and he and his fiancée are attending my wedding next week."
"Was on phone with my boss right after he had called his wife. He ended the call with "love you." Had so much fun telling him that while I cared for him, I didn't think it was love."
Embarrassing moments don't have to ruin your day—in fact, when handled like this client, they can turn into beautiful moments of human connection. This kind of relatability, empathy, and emotional intelligence makes us all feel better about our shared humanity, oopsies and all.
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Before you click 'send' on anything else, read this comic. It's important.
Everyone seems to be clicking "send" a bit too early nowadays.
We officially live in a world where internet trigger-happy world leaders can send massive populations into a devolved tail spin with erratic tweets, posts, and subsequent responses. These posts can have far-reaching consequences, and in the haste to respond in kind we've forgotten that we've normalized this kind of attitude.
Boulet is a French comic artist who has been writing about this for 15 years.
Originally he started writing an autobiographical series, but when he realized how accessible it was to his readers, he decided to make it fictional. "So it's mostly 'drawn stand up comedy,'" he explains. "I'm the main character, but in the same way comedians are there own character when they are on stage. The purpose is not really to talk about me but about situations of everyday's life everyone can relate to."
In his words, "The comic (below) was an anecdote about a Facebook mistake, I had basically two choices: Use it as a Facebook status to make my friends laugh or try to dramatize the whole process into an internal crisis to make it a story."
Comic by Bouletcorp, where it originally appeared. Used here with permission.
That "internal crisis" is something Boulet is very interested in.
Boulet enjoys using the accessible medium of cartoons as a way to explore complex issues. He loves learning about and studying consciousness and neuroscience. His fans enjoy this.
"There were fun discussions in the comments about how the brain works ... the very idea that we have a parallel process that can interfere, overlap or get in conflict is actually a thing. What I found most intriguing about this story was to literally feel my hand freeze BEFORE I could put an explanation on the WHY it froze."
He also had a great suggestion as to figuring out the motivations behind certain posts. "We should always go on social networks with EEGs on. We would learn a lot."
After what we've seen on social media over the last few years, it's hard to disagree.