+
Sign up for
The Upworthiest
Our top stories of the day delivered straight to your inbox.
Pop Culture

The Cure’s Robert Smith called out Ticketmaster for its fees, and the company gave fans a refund

The fees cost more than the tickets.

robert smith, the cure, ticketmaster
via Wikimedia Commons

The Cure at Southside Festival 2019

Robert Smith of The Cure was already a hero to five decades of disaffected youth, including the creators of “South Park,” but now everyone has a reason to love the “Close to Me” singer. He got Ticketmaster to admit it was gouging customers and got them a refund.

The Cure went out of its way to ensure that ticket prices to its upcoming North American tour were affordable to the average fan by selling them as low as $20. The band also used Ticketmaster’s “verified fan” process to cut down on scalpers and prevent fans from having to pay inflated prices on resale sites.

But the band had no power over the egregious fees that Ticketmaster tacks on to every sale. The band wouldn't agree to dynamic pricing—where ticket prices fluctuate based on demand—so it appears as though Ticketmaster simply raised its fees per ticket.

Britpop legend Tim Burgess of The Charlatans UK called out Ticketmaster’s ridiculous prices by posting a photo of someone being charged $92 in fees for purchasing four $20 tickets. The fees cost more than the tickets themselves!

Smith called out Ticketmaster on Twitter.

“I am as sickened as you all are by today’s Ticketmaster ‘fees’ debacle,” Smith wrote in an all-caps Twitter thread. “To be very clear, the artist has no way to limit them. I have been asking how they are justified. If I get anything coherent by way of an answer I will let you all know…There are tickets available, it is just a very slow process. I will be back if I get anything serious on the TM fees.”

The Cure and their fans' collective outrage over Ticketmaster's exorbitant fees must have struck a nerve with the company, and it responded by doing the unthinkable: giving fans refunds.

“After further conversation, Ticketmaster have agreed with us that many of the fees being charged are unduly high, and as a gesture of goodwill have offered a $10 per ticket refund to all verified fan accounts for the lowest ticket price transaction,” Smith wrote. “And a $5 per ticket refund to all verified fan accounts for other ticket price transactions for all Cure shows at all venues.”

Ticketmaster’s sudden, surprising generosity comes as it is under scrutiny from the government for potentially being a monopoly. In a Senate Judiciary Committee meeting, Clyde Lawrence, a singer-songwriter in the New York City-based band Lawrence, made the case that Ticketmaster’s parent company, Live Nation, puts performers in an unfair position.

“In a world where the promoter and the venue are not affiliated with each other, we can trust that the promoter will look to get the best deal from the venue; however, in this case the promoter and the venue are part of the same corporate entity so the line items are essentially Live Nation negotiating to pay itself,” Lawrence said.

Ticketmaster has also been targeted by the Biden administration in its push to pass the Junk Free Prevention Act. Biden has urged Ticketmaster to lower “the huge service fees” that companies “slap on to tickets for concerts or sporting events that can easily add hundreds of bucks to a family’s night out.”

From Your Site Articles
music
Badge
Acuvue
Acuvue
Sponsored

ACUVUE launches a new campaign to inspire Gen Z to put down their phones and follow their vision

What will you create on your social media break? Share it at #MyVisionMySight.

True

If you’ve always lived in a world with social media, it can be tough to truly understand how it affects your life. One of the best ways to grasp its impact is to take a break to see what life is like without being tethered to your phone and distracted by a constant stream of notifications.

Knowing when to disconnect is becoming increasingly important as younger people are becoming aware of the adverse effects screen time can have on their eyes. According to Eyesafe Nielsen, adults are now spending 13-plus hours a day on their digital devices, a 35% increase from 2019.1. Many of us now spend more time staring at screens on a given day than we do sleeping which can impact our eye health.

Normally, you blink around 15 times per minute, however, focusing your eyes on computer screens or other digital displays have been shown to reduce your blink rate by up to 60%.2 Reduced blinking can destabilize your eyes’ tear film, causing dry, tired eyes and blurred vision.3

Keep ReadingShow less
social media
Family

Eye-opening video explains why children stopped walking to school and why that trend should end

Why did kids just stop walking to school?

via User 13967846/Pixabay

Two kids wearing backpacks walk to school together.

Over the past 40 years, a sea change has occurred in how kids get to school. Throughout most Western countries, an increasing number of children are driven to school instead of walking or taking a bike. In a new video called “Why did kids stop walking to school?” About Here’s founder, Uytae Lee, cites the U.S. Department of Transportation statistic that in 1969, 48% of kids walked or biked to school, and that number has plummeted to just 11%.

Uytae Lee is an urban planner and videographer passionate about sharing stories about our cities. The video was produced in partnership with TransLink, Metro Vancouver's regional transportation authority.

Keep ReadingShow less
parenting
Health

Sweeping UN study finds that 9 out of 10 people worldwide are biased against women

Photo by Joe Gardner on Unsplash

As the U.S. ramps into an all-too-familiar presidential election cycle where the only viable candidates left on the ballot are men, the UN announces a study that may—at least partially—explain why.

The Gender Social Norms Index released yesterday by the United Nations Development Programme (UNDP) offers a look at gender equality as measured by people's personal gender bias. The data, which was collected from 75 countries covering 81% of the world's population, found that 91% of men and 86% of women show at least one clear bias against women in the areas of politics, economics, education, and physical integrity.

In other words, 9 out of 10 people worldwide—both men and women—are biased against women in vital areas that impact the world in major ways. Splendid.

Keep ReadingShow less
women
Health

Psychologist explains why everyone feels exhausted right now and it makes so much sense

Psychologist Naomi Holdt beautifully explained what's behind the overarching exhaustion people are feeling and it makes perfect sense.

Photo by Jamie Street on Unsplash

It seems like most people are feeling wiped out these days. There's a reason for that.

We're about to wrap up year three of the COVID-19 pandemic, and it's been a weird ride, to say the least. These years have been hard, frustrating, confusing and tragic, and yet we keep on keeping on.

Except the keeping on part isn't quite as simple as it sounds. Despite the fact that COVID-19 is still wreaking havoc, we've sort of collectively decided to move on, come what may. This year has been an experiment in normalcy, but one without a testable hypothesis or clear design. And it's taken a toll. So many people are feeling tired, exhausted, worn thin ("like butter scraped over too much bread," as Bilbo Baggins put it) these days.

But why?

Keep ReadingShow less
psychology
Family

Quick-thinking mom finds her lost toddler in a Kmart thanks to TikTok hack

Every parent should learn this.

via Jess Martini / Tik Tok

There are few things as frightening to a parent than losing your child in a crowded place like a shopping mall, zoo, or stadium. The moment you realize your child is missing, it's impossible not to consider the terrifying idea they may have been kidnapped.

A woman in New Zealand recently lost her son in a Kmart but was able to locate him because of a potentially life-saving parenting hack she saw on TikTok a few months ago.

The woman was shopping at the retailer when she realized her two-year-old son Nathan was missing. She immediately told a friend to alert the staff to ensure he didn't leave through the store's front exit.

Keep ReadingShow less
life hacks
Pop Culture

Jennifer Garner shares the deeply thoughtful reason she would like to go to divinity school

Spirituality has been a big part of Garner's life.

via Walt Disney Television

Jennifer Garner at the 88th Oscars held on February 28, 2016.

Actress Jennifer Garner surprised Allure writer Danielle Pergament in a recent profile on the “Party Down” star. In an in-depth interview entitled “Jennifer Garner: I’m Not Good at Being Fake,” she admits that she would like to go to divinity school.

“I would have really liked being a minister,” she told Allure. “My mom thinks I still will be." That would be a big career change for the A-list actress whose life has been the subject of public scrutiny for the better part of the last 25 years.

But Garner has developed a reputation for being one of Hollywood’s “nice” celebrities, so becoming a minister might actually be a natural progression. Garner told the Allure writer that she often attends church with her three children, Violet, 17, Seraphina, 14, and Samuel, 11, the eldest of whom teaches Sunday school.

Keep ReadingShow less
jennifer garner
Education

What's up with Wyoming? Video explains why it's 'empty' compared to twin neighbor Colorado

The states are almost identical in size, shape and geographical features, but Wyoming has 580,000 residents to Colorado's 5.8 million.

RealLifeLore/YouTube

Wyoming and Colorado have vastly different populations despite being geographically similar.

Most states in the U.S. have oddly shaped boundaries, largely formed by meandering waterways and coastal irregularities. But two states stand out for their seemingly defiant rectangularness—Wyoming and Colorado.

These almost-twin states share a border, are almost exactly the same size (Colorado is just 1.06 times larger than Wyoming), boast basically the same shape and have the Rocky Mountains eating into a sizeable chunk of them. (Wyoming's share of mountains is a bit larger than Colorado's, but its topography isn't nearly different enough than Colorado's to account for how many fewer people it has.)

Wyoming's population as of 2022 was estimated to be just over 580,000, while Colorado's was estimated to be just over 5.8 million. Almost exactly a 10-fold difference between the two very similar states.

So…why?

Keep ReadingShow less
geography fun
Trending Stories