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restaurants

Two for dinner?

One man from the Detroit area put his quarantine creativity to great use. James Vreeland used his newfound free time to, as he put it on Instagram, "get into the restaurant game."

He did that, of course, by building an entire tiny restaurant in his yard specifically for squirrels. It's hilarious and also weirdly very impressive.



It's an open-air concept with communal picnic-style tables and natural grass floors, which really brings a sense of connection to the earth and the source of the squirrel food. It's a brilliant design.

It's called Maison de Noix, or "The Nut House" in English, and it's the newest, hottest neighborhood spot that all the squirrels are chattering about. If they didn't have to social distance, there would be lines out on the sidewalk every day to get a table. It's very exclusive.

communal, neighborhood, creativity

A picnic style lay out for the squirrel restaurant.

James Vreeland/Instagram

It has a tiny coat rack with wire hangers for squirrel jackets and everything! And even though the restaurant is aimed at its squirrel patrons, it's open to all sorts of creatures. James said that the blue jays in the area are also loving the new place.

Not only did James build an innovative restaurant, but his menu is like nothing I've ever seen. It's so diverse, and yet, so streamlined. And don't worry; he's printed out the menu and stationed it at the front of the restaurant for those who might be interested.

Let's take a closer look, shall we?

menus, nuts, comedy, nut house

What’s on the menu?

James Vreeland/Instagram

So simple, yet so sophisticated, you know? A mixed seed trio! How intriguing. And you can't go wrong with stale bread or pizza crust. I appreciate that the chef leads with what he has on hand and fresh (I mean, stale) that day, instead of shoehorning out-of-season ingredients into a year-round menu.

Raw peanuts on the shell are a known squirrel favorite, and counter-softened apples, well, that's an application you don't see very often, mainly because they're so hard to get just right. But I have faith in the kitchen staff of Maison de Noix.

peanuts, Facebook Live, shaky cam, streaming

Business is nutty.

James Vreeland/Instagram

For a brand new restaurant that opened during a global pandemic, Maison de Noix is doing very well. It helps when you are the only restaurant that caters to squirrels in the whole United States. They really cornered the market.

He has even started doing Facebook Live videos that are just a live stream of the restaurant. You can tune in each day to see the animals stop by. At one point during the last live stream, James commented, "Sorry for the shaky cam — there is a bluejay sitting on the camera."

A time-lapse of the "brunch rush" can be found on his Instagram, and it's just delightful. This whole venture is just entirely lovely, and I thank James for his efforts. I hope things like squirrel restaurants don't go away once the pandemic ends. We need them now, and we'll need them then.


This article originally appeared on 4.5.20

There are so many things we're missing in this coronavirus pandemic. First dates, family reunions, heck even the mundane routine of heading into the office. Times of crisis change the world and as we're learning in real time, often reveal a lot about people's true nature.

The sad and disappointing stories continue to dominate the headlines and that's understandable when there's so much bad news going around the world right now and right here at home. But there are stories of selfless and inspiring behavior happening every day. And sometimes they come from a delicious steakhouse chain.


Texas Roadhouse CEO Kent Taylor announced on Thursday that he is forgoing the rest of his 2020 salary and bonus and instead directing the funds toward paying his employees during the coronavirus outbreak. The remaining salary and bonus both amount to $525,000 each for a total of $1,050,000.

"Kent Taylor has always said that Texas Roadhouse is a People-company that just happens to serve great steaks. His donation of his salary and bonus to help employees is the embodiment of that saying," a Texas Roadhouse spokesperson told The Hill. "We are blessed to have his leadership."

The spokesperson also told The Hill that Taylor has already donated $5 million of his personal funds to Andy's Outreach, a non-profit run by Texas Roadhouse to help employees in times of need.

Taylor's charitable move has been earning his all kinds of praise online. As one commenter on Reddit put it:

"I've always loved the Texas Roadhouse for steaks, now I love them for more than just that. Kent you're a hero, thank you!"


Photo by Enrique Macias on images.unsplash.com


Like so many of America's restaurants, Texas Roadhouse is staying open during the coronavirus, trying to find a way to make things work while also providing a valuable service to people who need food, can't get to grocery stores or simply need a break with some comfort food delivered to their front door. The 500 store chain is offering delivery and curbside service. However, as with most restaurants nationwide, there's little doubt that the demand for delivery and takeout is keeping pace with the normal amount of business done when the restaurant is fully open for business. Still, whatever income that is coming in makes a world of difference for companies like Texas Roadhouse, and more importantly, for the people they are able to keep on their payrolls.

"We are open for business and still serving America even though many of our dining rooms are temporarily closed," Taylor said in statement pinned to the top of his company's website. "As the President and other officials have stated, restaurants play a vital role in our nation's food supply, and we are going to help fill the gap where and how we can."

Thomas Hunter II / Twitter

Imagine you're in line at a coffee shop. You order your usual cappuccino and swipe your credit card to pay. Then the cashier swivels a little screen that prompts you for a tip – before the espresso shot is pulled or a drop of milk steamed.

Do you tip more, perhaps hoping that it will lead to a better drink? Or less or none at all, peeved at being asked to reward service that hasn't happened yet? Do you feel pressured into tipping the suggested amounts, which can equate to more than half the price of the drink?


This is a dilemma that most of us are increasingly facing in a variety of settings where previously you might have encountered a lone tip jar with change and crumpled dollar bills. Now we're being asked to fork a over $3 tip for a $4 coffee drink.

In recently published research, The Conversation explored how this new pre-service tipping etiquette is affecting consumers – and what it meant for the baristas and other employees hoping for a reward for their efforts.

The pre-service tip invasionPoint of sale platforms such as Square and Clover are making it easier than ever for businesses large and small to seamlessly integrate tip requests into the service experience.

via Nan Palmero / Flickr

While most of us are used to filling out the tip line on a receipt at a full-service, sit-down restaurant, we are now seeing tip requests occur in many new environments, such as cafes and bakeries, fast-casual delis and food trucks, and even retail stores, flower shops and liquor stores.

Articles in the popular press about the trend suggest that some prefer the convenience of tipping when placing their order. Others say they feel that they are being guilted into tipping employees who have not yet provided a service – and who have done little more than type in an order and hand over a muffin.

How consumers really feel about it

To find out how people respond to differences in tip timing – before or after service – The Conversation conducted a series of experiments with fellow marketing professor Hong Yuan.

We looked at how it affected tip amounts, ratings and likelihood of returning to the business, controlling for variables that might affect tip amounts, most notably the effects of repeat customers or attractive workers.

The first study compared real tip amounts at two locations of a popular smoothie chain on the East Coast. At one location, tips were collected while ordering – before receiving the smoothie. At the other, gratuities were requested only after someone handed the customer her order. After analyzing 7,523 transactions, we found that tips were 75% higher on average at the location that asked for them only after people received their smoothie.

via Toucher and Rich / Twitter

Next, to dive a little deeper into why, we conducted three experiments in which we recruited participants online and asked them to imagine themselves a customer in a scenario. In one, participants imagined ordering a drink and a sandwich at a cafe, while the other two involved getting a haircut at a salon. In all three, participants were randomly prompted to tip either before or after receiving service.

Then we asked them to fill out a scaled survey rating the experience in terms of how likely they'd be to return to the business and how they felt about the tip request. In the third study, we also asked participants to select how much they'd tip and and how they'd rate the service on Yelp.

In each study, we found that participants viewed pre-service tip requests as unfair and manipulative and reduced the likelihood that they would become repeat customers. In the third study, requests for tips before a haircut also led to lower gratuities and online ratings.

We also found that businesses that emphasize the convenience of tipping can offset some, but not all, of the other negative feelings.

Tipping trends are constantly shifting.

Some innovations include the introduction of recommended tip amounts on receipts and the proliferation of tip jars in the 1990s and most recently digital tip requests. Each has contributed to "tip creep," which has pushed up the average tip from 10% in the 1940s to over 20% today, and made tipping the norm in more and more types of business.

Our findings, however, suggest that businesses should be careful when adopting new innovations. Customers, employees and owners all benefit if businesses stick to tradition – and request the tip only after the coffee is poured.

The article was originally published by The Conversation and was written by Nathan B. Warren and Sara Hanson.

When Busboys and Poets first opened in Washington, D.C., in 2005, restaurant-goers had no idea how much the establishment would shape the city.

All photos courtesy of Busboys and Poets unless noted otherwise.

Home to a bookstore filled with literature from writers of color alongside Middle Eastern and soul food, this restaurant-bookstore-spoken-word-activist-safe space-cafe hybrid is anything but ordinary. And for D.C. residents, it totally works.


"I think food and eating and breaking bread ... is a sacred human experience at some level," says restaurant owner Anas "Andy" Shallal. "You know, people just want to put something into their body. There's some spirituality in that. I think many cultures in the world see food as something more than just nutrients for the body. And I think that's the case in D.C. too."

A beacon of activism and politics, Busboys and Poets has hosted numerous readings, events, and speaking engagements.

The events have been hosted by powerhouse figures like Angela Davis, Common, Danny Glover, Ellen Page, and one of Shallal's personal favorite guests, Barack Obama.

"When [Obama] came, it was pretty much that moment that I think took my and most people's breath away, which was really kind of weird because I'm not that easily starstruck," Shallal says. "But someone like him with all his spirit coming into the space? The place went crazy. I mean, people gave him a standing ovation that lasted I don't even know how long, but there was a sense of awe, that sense of reverence to him, which was really quite amazing."

The inception of Busboys and Poets began when Shallal was living and working in D.C. The Iraqi-American restaurant owner immigrated to the U.S. with his family in the 1960s. Ever a connoisseur of the arts and activism, Shallal felt at home in Washington, D.C., the center of the U.S. federal government and the site of numerous movement beginnings and political marches.

While Shallal found comfort in the nation's capital, he was still unsatisfied with how little politics were discussed outside of activist circles.

"I'm an activist," he says. "I've always been an activist, and [I] always wanted to find a space that I would feel comfortable going to."

Having come from a culture that embraced political discussions instead of deflecting from them, Shallal found America's ambivalence to political conversations disheartening.The restaurant owner grew increasingly frustrated with Americans' inability to talk about real issues in social settings.

"I remember when I first voted ... I saw a person in front of me and said, 'So, who are you going to vote for?'" he says. "And it was like I just asked her the most personal intimate question! She gave me that look — 'How dare you?' Like, 'that's not what we do in America.' And I thought, 'That's odd. Shouldn't you be public about who you voted for?'"

Shallal continued to face similar interactions whenever he'd try to discuss voting, politics, or other politically charged topics. An early public opponent of the Iraq War, Shallal was not one to shy away from the world's most pressing issues.

So, how does an ambitious guy who's spent his adult life reading the works of people like Zora Neale Hurston and Malcolm X get Americans to feel more comfortable talking about war, community policing, and women's rights?

Through food, of course.

"I think the food is the trick," Shallal says. "That's how you catch fish. I think once people are sitting together, they realize that they need to be able to have a conversation, and it's not a bad thing and it doesn't hurt. Somebody's not going to bite you. And there's a sense of, 'OK, this can happen, this is possible.' And I think that's the beauty of it."

However, it's not just the incredibly diverse meal offerings that makes Busboys and Poets such an atmospheric place.

Dishes like shrimp and chicken chorizo pasta and baba ganoush are amazing, but it's the paintings featuring black American heroes, political figures, scholars, and artists that set this place apart.

In each of the restaurant's six locations, patrons will find paintings of people like Langston Hughes (the original busboy and poet), Zora Neale Hurston, Martin Luther King Jr., Rosa Parks, and Barack Obama.

In contrast to the bland stock photos lining the walls of many restaurants, Busboys and Poets explicitly aims to normalize images of black people by showcasing them in an artistic and humanizing light.

"We have to normalize this imagery," Shallal says. "We have to think of this in terms of 'America' as opposed to 'black America' because I think we oftentimes think 'white America' is 'America.' In order for us to change that, you have to change the imagery and change the perception of what America is. You have to accept black culture in American culture just like white culture was accepted."

Shallal's dedication to black and immigrant art has been a pervasive component in his career pursuits.

This is evidenced in his public artwork, a mayoral campaign, and other public good initiatives around the city.

His ideology hasn't gone unnoticed by community members. In fact, it's made him famous in activist circles around the nation. "I think being a non-white person helps me understand the whole idea of justice and injustice a little differently," Shallal says.

[rebelmouse-image 19346376 dam="1" original_size="735x491" caption="Photo by Alison Harbaugh/Flickr." expand=1]Photo by Alison Harbaugh/Flickr.

In stark contrast to many restaurant owners, Shallal places race and politics at the forefront of his restaurant's mission rather than making it a topic to avoid at all costs. This is, in large part, due his knowledge of the history of segregation in U.S. restaurants and its persistence in subtle, but problematic, ways.

"Having grown up in this country, I've seen the segregation that happens in restaurants — at one point, legal segregation; and later, of course, is self-segregation," Shallal says. "I've always thought that's not a healthy way for society to grow and find common ground."

Shallal's understanding of restaurants' segregationist past is accurate.  

Historically, restaurants have been some of the most segregated places in the nation. In the civil rights era, black Americans were often refused service when they were not being attacked or facing brutal treatment by the police. In the present day, some restaurant owners still do everything they can to keep black patrons from frequenting their restaurants, including ignoring them, calling the police on them, kicking them out, and just making them uncomfortable.

Shallal counters this pervasive narrative by recognizing the importance of not being colorblind to patrons, and he makes sure his staff knows it too, saying, "There are very subtle messages [in the food industry], and if you were just being colorblind, you're going to create tough situations."

The commitment to bridging the gaps between culture, food, and history has made Busboys and Poets even more significant in today's political volatility.

Since the restaurant first opened, five more locations have opened in the area. Shallal also opened another soul food restaurant called Eatonville, and he's made public calls for greener institutions.

All Busboys and Poets locations still host well-known speakers and also host open-mic nights for high school and college students.

Shallal, ever the activist, is increasingly aware of just how important the space is in such turbulent times. True to his nature, he welcomes hard conversations and hopes they help to move society forward in a positive way.

"I think [the current state of affairs is] really unfortunate, and I think it's really putting a lot of stress on families and on relationships," he notes. "It's just stupid and makes me really upset. But we're still [Busboys and Poets], and people know where we stand and that's not going to change."

With six locations, a seventh in the works, and ambitious plans to continue growing, Shallal has a lot on his hands. But social justice and helping to move progress forward comes first.

To do that, he says, you just have to act: "I always firmly believed that I want to go at the heart of social justice and create a space that speaks to that issue — this is where I need to begin."

From what I can tell, Shallal is just getting started.