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Inside the heads of people who are always late, as explained by stick figures.

Everyone knows a person like this or is one themselves!

relationships, brain, time

I’m late.


This post was written by Tim Urban and originally published on Wait But Why.

I woke up this morning to a text. It was a link:

"optimistic-people-have-one-thing-common-always-late.”

Intriguing. Nothing's better than the headline: "The reason people are [bad quality that describes you] is actually because they're [good quality]."

I got to reading. And as it turns out, according to the article, late people are actually the best people ever.They're optimistic and hopeful:

"People who are continuously late are actually just more optimistic. They believe they can fit more tasks into a limited amount of time more than other people and thrive when they're multitasking. Simply put, they're fundamentally hopeful."

They're big-thinking:

"People who are habitually late don't sweat over the small stuff, they concentrate on the big picture and see the future as full of infinite possibilities."

Late people just get it:

"People with a tendency for tardiness like to stop and smell the roses…life was never meant to be planned down to the last detail. Remaining excessively attached to timetables signifies an inability to enjoy the moment."

By the end of the article, I had never felt prouder to be a chronically late person.

But also, what the hell is going on? Late people are the worst. It's the quality I like least in myself. And I'm not late because I like to smell the roses or because I can see the big picture or because the future is full of infinite possibilities. I'm late because I'm insane.

So I thought about this for a minute, and I think I figured out what's going on. The issue is that there are two kinds of lateness:

1. OK lateness. This is when the late person being late does not negatively impact anyone else — like being late to a group hangout or a party. Things can start on time and proceed as normal with or without the late person being there yet.

2. Not-OK lateness. This is when the late person being late does negatively impact others — like being late to a two-person dinner or meeting or anything else that simply can't start until the late party arrives.

John Haltiwanger's Elite Daily article is (I hope) talking mostly about OK lateness. In which case, sure, maybe those people are the best, who knows.

But if you read the comment section under Haltiwanger's article, people are furious with him for portraying lateness in a positive light. And that's because they're thinking about the far less excusable not-OK lateness.

1. OK lateness. This is when the late person being late does not negatively impact anyone else — like being late to a group hangout or a party. Things can start on time and proceed as normal with or without the late person being there yet.

2. Not-OK lateness. This is when the late person being late does negatively impact others — like being late to a two-person dinner or meeting or anything else that simply can't start until the late party arrives.

John Haltiwanger's Elite Daily article is (I hope) talking mostly about OK lateness. In which case, sure, maybe those people are the best, who knows.

But if you read the comment section under Haltiwanger's article, people are furious with him for portraying lateness in a positive light. And that's because they're thinking about the far less excusable not-OK lateness.

All of this has kind of left me with no choice but to take a quick nine-hour break from working on a gargantuan SpaceX post to discuss not-OK late people.

When it comes to people who are chronically not-OK late, I think there are two subgroups:

Group 1: Those who don't feel bad or wrong about it. These people are assholes.

Group 2: Those who feel terrible and self-loathing about it. These people have problems.

Group 1 is simple. They think they're a little more special than everyone else, like the zero-remorse narcissist at the top of Haltiwanger's article. They're unappealing. Not much else to discuss here.

Punctual people think all not-OK late people are in Group 1 (as the comments on this post will show) — because they're assuming all late people are sane people.

When a sane person thinks a certain kind of behavior is fine, they do it. When they think it's wrong, they don't do it. So to a punctual person — one who shows up on time because they believe showing up late is the wrong thing to do — someone who's chronically late must be an asshole who thinks being late is OK.

But that's misunderstanding the entire second group, who, despite being consistently late, usually detest the concept of making other people wait. Let call them CLIPs (Chronically Late Insane Persons).

While both groups of not-OK late people end up regularly frustrating others, a reliable way to identify a Group 2 CLIP is a bizarre compulsion to defeat themselves — some deep inner drive to inexplicably miss the beginning of movies, endure psychotic stress running to catch the train, crush their own reputation at work, etc., etc. As much as they may hurt others, they usually hurt themselves even more.

I spent around 15% of my youth standing on some sidewalk alone, angrily kicking rocks, because yet again, all the other kids had gotten picked up and I was still waiting for my mom. When she finally arrived, instead of being able to have a pleasant conversation with her, I'd get into the car seething. She always felt terrible. She has problems.

My sister once missed an early morning flight, so they rescheduled her for the following morning. She managed to miss that one too, so they put her on a flight five hours later. Killing time during the long layover, she got distracted on a long phone call and missed that flight too. She has problems.

I've been a CLIP my whole life. I've made a bunch of friends mad at me, I've embarrassed myself again and again in professional situations, and I've run a cumulative marathon through airport terminals.

When I'm late, it's often the same story, something like this:

I'll be meeting someone, maybe a professional contact, at, say, a coffee place at 3:00. When I lay out my schedule for the day, I'll have the perfect plan. I'll leave early, arrive early, and get there around 2:45. That takes all the stress out of the situation, and that's ideal because non-stressful commutes are one of my favorite things. It'll be great — I'll stroll out, put on a podcast, and head to the subway. Once I'm off the subway, with time to spare, I'll take a few minutes to peruse storefronts, grab a lemonade from a street vendor, and enjoy New York. It'll be such a joy to look up at the architecture, listen to the sounds, and feel the swell of people rushing by — oh magnificent city!

All I have to do is be off the subway by 2:45. To do that, I need to be on the subway by 2:25, so I decide to be safe and get to the subway by 2:15. So I have to leave my apartment by 2:07 or earlier, and I'm set. What a plan.

Here's how it'll play out (if you're new to WBW, you're advised to check this out before proceeding):

lateness, behavior, science

Making plans on time.

psychology, procrastination, patient

Maybe some procrastination.

avoidance, mental health, mistakes

Avoiding the issues.

delay, loafing, trifling

Arguing over avoiding the issues.

toying, delaying, loitering

Some dawdling.

dabbling, frittering, dilly-dallying

Some more dawdling.

frizzling, puttering, excuses

And some lingering.

last-minute, slow, delayed

And some more lingering.

belated, tardy, jammed

Is this dragging my feet?

lagging, dilatory, unpunctual

This is dragging my feet.

held up, in a bind, missed the boat

This is becoming a problem.

tired, worn, strained

This is feeling uncomfortable.

thin, peaked, pinched

This IS uncomfortable.

fraught, haggard, worn

This IS a problem.

dependable, accurate, conscientious

But I’m cool.

periodic, timely, ready

So cool.

quick, reliable, heedful, meticulous

Ice cold like a fighter pilot.

minutes, seconds, careful

I’m a chillin’.

lag, postpone, setback

Now worries my way.

stoppage, filibuster, hindrance

Not thinking about it.

bind, lingering, tarrying

Positive thoughts.

stoppage, difficulty, gridlock

Positive action... well now.

obstinate, customs, method

It will all workout.

madness, mental health, regulations

Maybe I’m gonna be late.

anxiety, despair, dismay

I’m gonna be late.

aversion, disquiet, distress

Oopsie.

fearless, logjam, impasse

And that’s the traffic.

furious, frantic, rash, audacious

It’s the traffics fault.

careless, foolhardy, hopp

This map is broken.

denial, circumstances, schedule, madcap, impetu

Perfect timing on being late. Nailed it.

CLIPs are strange people. I'm sure each CLIP is insane in their own special way, and to understand how they work, you'll usually have to get to some dark inner psychology.

For me, it's some mix of these three odd traits:

1. I'm late because I'm in denial about how time works.

The propensity of CLIPs to underestimate how long things take comes out of some habitual delusional optimism. Usually what happens is, of all the times the CLIP has done a certain activity or commute, what they remember is that one time things went the quickest. And that amount of time is what sticks in their head as how long that thing takes. I don't think there's anything that will get me to internalize that packing for a weeklong trip takes 20 minutes. In my head, it's eternally a five-minute task. You just take out the bag, throw some clothes in it, throw your toiletries in, zip it up, and done. Five minutes. The empirical data that shows that there are actually a lot of little things to think about when you pack and that it takes 20 minutes every time is irrelevant. Packing is clearly a five-minute task. As I type this, that's what I believe.

2. I'm late because I have a weird aversion to changing circumstances.

Not sure what the deal is with this, but something in me is strangely appalled by the idea of transitioning from what I'm currently doing to doing something else. When I'm at home working, I hate when there's something on my schedule that I have to stop everything for to go outside and do. It's not that I hate the activity — once I'm there I'm often pleased to be there — it's an irrational resistance to the transition. The positive side of this is it usually means I'm highly present when I finally do haul my ass somewhere, and I'm often among the last to leave.

3. Finally, I'm late because I'm mad at myself.

There's a pretty strong correlation here — the worse I feel about my productivity so far that day, the more likely I am to be late. When I'm pleased with how I've lived the day so far, the Rational Decision-Maker has a much easier time taking control of the wheel. I feel like an adult, so it's easy to act like an adult. But times when the monkey had his way with me all day, when the time rolls around that I need to stop working and head out somewhere, I can't believe that this is all I've gotten done. So my brain throws a little tantrum, refusing to accept the regrettable circumstances, and stages a self-flagellating protest, saying, "NO. This cannot be the situation. Nope. You didn't do what you were supposed to do, and now you'll sit here and get more done, even if it makes you late.”

So yeah, that's why I'm late. Because I have problems.

Don't excuse the CLIPs in your life — it's not OK, and they need to fix it. But remember: It's not about you. They have problems.


This article originally appeared on 04.07.16








Former medic and single mom Leah Moore and her children being honored during the 2024 Keys to Progress event.

True


In 2023, Leah Moore was struggling. A single mom and former medic in the Texas Air National Guard, Leah had no family support where she lived in Seattle, WA, which made raising her two girls and working full-time a significant challenge. When her only car broke down, Leah found herself struggling more than ever.

But in 2024, Leah’s burden became a little lighter. Moore is now one of many veterans that have been honored during this year’s Keys to Progress event, an annual giveaway that took place in over 60 cities across the country. Along with Moore, close to 100 other veterans and their families recieved the keys to free, reliable transportation as a thank you for their military service.

Providing reliable transportation to deserving veterans who’ve protected our country

According to the US Department of Transportation, approximately 40 percent of veterans live in rural areas where affordable transportation options are limited. Limited transportation can greatly affect a veteran’s quality of life, since reliable transportation is necessary for work, medical care, and other services.

Gail Nicholson, a veteran who served in the United States Army during the Persian Gulf Crisis from 1993 - 1997, knows this challenge personally. Gail relied on public transportation as she supported her family since the COVID-19 pandemic when her mother fell extremely ill. As a senior citizen, traveling by bus, with schedules and lines that are not always accessible, it has not always been easy.

With veterans like Gail Nicholson in mind, Progressive founded the Keys to Progress event in 2013, hoping to alleviate some of these common struggles that veterans face every day. Now, Gail will be able to care for her family and travel freely without the need for public transit.

Veteran Gail Nicholson at the 2024 Keys to Progress event.

How the dream of independence becomes a reality

There’s no doubt that access to a car can make anyone’s life easier—but it also comes with additional expenses that require additional financial commitment. To help with this, multiple organizations have come together with Progressive to make Keys to Progress possible.

First, local charities and Veracity Research Co. Investigations (VRC), a veteran-owned and operated company, help to identify deserving veterans in each region. Once the recipients are chosen, Insurance Auto Auctions, Inc. (IAA) provides a Powertrain 12-month protection plan for all donated vehicles, while 1-800-Charity Cars donates resources to help with vehicle titling and registration. Enterprise, a rental car company, pays for the insurance for each donated vehicle for the first six months, and Progressive writes the insurance policies funded by Enterprise. Finally, the gently used vehicles are donated through Charity Cars.

The result is a well-deserved gift that enables each veteran to get back on the road and move ahead in life as easily as possible.

Supporting veterans on the road and beyond

Sometimes too, a veteran needs an assist in getting their small business off and running as well. Through Keys to Progress, Progressive has also donated three tractor trailers to worthy recipients.

Lt. Colonel Rose a 30-year U.S. Marine Corps veteran, was the 2022 recipient of a commercial through the Keys to Progress program. He shared, “Since being selected as the 2022 Keys to Progress recipient, the vehicle has exceeded all expectations of being an owner operator. Myself, including so many others, have been blessed by this magnificent machine. This blessing has catapulted my business forward, the donation of operating costs has played a significant part in minor repair costs along with being able to forgo a truck payment.”

Lt. Colonel Rose has been able to grow his trucking business to a second truck and he is working to purchase a third due to the revenue made from being a Keys to Progress recipient. He has also taken his earnings to donate to various charities and is inspired by showing his appreciation and patriotism for the United States.

But Keys to Progress is truly a passion project, and one that has impacted many deserving veterans. Collectively, Progressive has been able to donate vehicles to more than 1,100 military families, in addition to gifting three fully-loaded commercial trucks to veteran truck drivers and 28 commercial vehicles to select veteran organizations.

Cars at Progressive's annual Keys to Progress event.

“Our Keys to Progress initiative is a wonderful example of Progressive's purpose to help people move forward and live fully," said Tricia Griffith, President and Chief Executive Officer of Progressive. "We're proud to be celebrating our 12th year of supporting veterans and will present almost 100 well-deserving veterans and their families with keys to a vehicle that will provide them reliable transportation to get on the road and move forward in life."

Whether it’s for veterans like Leah or Gail, Keys to Progress is continuing to showcase its commitment to driving progress on the road and providing transportation for veterans, military-related organizations, and veteran-owned small business owners across the country for years to come.

Whether it’s for veterans like Leah, Gail, or Lt. Colonel Rose, Keys to Progress is continuing to showcase its commitment to driving progress for veterans, military-related organizations, and veteran-owned small business owners across the country for years to come.

The impulse and ability to create art is one of the highlights of being human. It's a key quality that sets us apart from the animal world, one that makes life more meaningful and enjoyable. While there are artistic skills that make it easier for people to bring their imaginations into the visible, tangible world, art doesn't abide by any hard and fast rules. Especially kids' art. Especially young kids' art.

That's why Gemma Leighton, mother of 6-year-old Edie, shared her daughter's painting on Twitter with a request for support. Edie created the painting in an after school art club, and her art teacher told her she did it wrong. "You can't do art wrong!" wrote Leighton. "She was so upset as art is her favourite thing to do."

Now, we don't know exactly what the teacher said to Edie, but if a 6-year-old comes home upset and feeling like there's something wrong with their art, the teacher did something wrong. Full stop. Six-year-olds are just beginning to learn about technique, and encouragement is the most vital thing a teacher can offer a budding artist.

The internet rightfully pounced to Edie's defense, and the responses are incredibly heartwarming.


Many people shared how hurt they were as children when a teacher told them something was wrong with their art—and that they were wrong. Knowing that grown-ups had experienced the same kinds of unnecessary criticism as kids and realized that it was wrong can help Edie feel confident that her painting is not "wrong."



Others pointed out the famous artists that her painting reminded them of. Seeing how her own painting reflects some of the style and color choices of professional artists can help Edie see the spark of genius in her own artwork.

Songwriter Kimya Dawson, most famous for her songs in the movie Juno, shared that a middle school English teacher had told her to stop writing poems because they were "too juvenile."

"I never stopped though and making rhyming poems has been my career for over 20 years!" Dawson wrote. "Your painting is perfect! Keep it up! Don't worry what anyone else thinks."


Professional artists chimed in with words of encouragement, pointing out that Edie's use of perspective and expressionism were quite impressive for her age.

"The only 'wrong' is not making art that speaks from your heart," wrote an artist who goes by @Artsy on Twitter. "When she expresses her passion, her vision of her world, her personal reactions to what she sees and feels, she'll never be 'wrong.'"

Even KISS guitarist Paul Stanley offered Edie words of encouragement.

"Your art is AWESOME!!!" he wrote. "There is no such thing as doing art 'wrong.' There are only teachers who are wrong!!! Your art shows amazing freedom and spirit. How can that be 'wrong'?!?! Keep doing EXACTLY what you are doing. I LOVE it!!!"

Imagine being a heartbroken 6-year-old who has been told by a teacher that her art was wrong, and then seeing a flood of thousands of supportive comments from people who looked at the same piece of art and told you what they loved about it. This is how social media should be used. To lift people up, to encourage and inspire, to share beauty and creativity.

Leighton created a new Twitter account called Edie's Art for people to share kids' artwork, and gracious, it's a delight to peruse. There's nothing more pure, more colorful, more full of life than art that came from a child's imagination. They may not have the technical skills to perfectly create what they envision in their minds or what they're looking at for inspiration, but that's part of what makes it so beautiful. They aren't self-conscious enough yet to hold back, and their art comes from a place of confidence and acceptance of their own abilities—that is, until some adult comes along and squashes their artistic spirit.


One of my favorite things as a parent has been watching my kids' artistic expressions evolve as they've grown, and I've loved their artwork at every stage. And not just because I'm their mom, but because kid creations are the best reminder of how natural the human impulse to create really is, and how beautiful it is when we share that impulse without fear or doubt.

Keep painting, Edie. Don't let one person's opinion—even a teacher's—hold you back.


This article originally appeared four years ago.

Popular

Sweden makes stunning decision to trademark its name to avoid confusion

The country is taking historic steps to fix the problem.

via Visit Sweden (used with permission)

A Swedish woman taking things into her own hands.

True

Sweden has existed for over 1,000 years, but travelers across the globe are confused because other places, inspired by the country’s untouched beauty and joyously inclusive culture, have taken its name.

Seven other places in the world call themselves Sweden, so to distinguish itself from the name-alikes, the Kingdom of Sweden is taking a bold, historic step that no country has before. It’s become the first to apply to trademark its name with the European Union Intellectual Property Office.

Visit Sweden likens the country’s problem to a luxury brand that has to contend with dupes, knockoffs, or bootlegs that fall short of the glory of the genuine article.


“It’s flattering that other places want to be called Sweden, but let’s be honest, there should only be one. Our Sweden. The one with the Northern Lights, endless forests, and the world’s best flat-pack furniture,” says Susanne Andersson, CEO at Visit Sweden.

- YouTubewww.youtube.com

By trademarking its name, Sweden will make things much less confusing for travelers worldwide. It’d be a shame for someone looking to visit Sweden’s majestic Lapland to mistakenly wind up in a place with no reindeer, Aurora Borealis, or cloudberries to be found.

The world-class research team at Visit Sweden knew it had to act when it realized that other destinations with the same name had tripped up travelers. People looking to vacation in Portland, Oregon, have accidentally wound up in Portland, Maine. Travelers yearning to experience the fall in Manchester, New Hampshire, have been deplaning in Manchester, England. “It happens more than you think!” the researchers admitted.


sweden, visit sweden, swedish vacation The Northern Lights in Sweden. via Visit Sweden, Photographer: Jann Lipka/imagebank.sweden.se

The E.U. Intellectual Property Office must act swiftly and allow Sweden to trademark its name so that travelers worldwide don’t miss the opportunity to experience an utterly unique country known for its serene landscapes, commitment to deep relaxation and personal freedom.

No one should ever miss out on staying on one of Sweden’s 267,570 islands, more than any other country. The Swedish archipelagos offer luxurious glamping, peaceful hikes, tranquil solitude and awe-inspiring, pristine nature.

sweden, visit sweden, swedish vacation A woman camping in the Swedish archipelago.via Visit Sweden, Photographer: Anders Klapp/imagebank.sweden.se


Sweden is a beautiful place to visit all year round, with bright summers, colorful falls, vibrant springs and dark, crisp winters. It is also a place to delight your tastebuds with a cuisine centered on healthy, locally sourced produce, with some preparation methods dating back to the Viking era.

The original Sweden is a place where one can relish Old World European history while also enjoying the modern pleasures of the most progressive countries in the world. Travelers can be whisked back into history by visiting the Naval Port of Karlskona, a well-preserved European naval town from 1680. Or, enjoy cutting-edge design, delicacies, art, music and culture in hip metropolitan destinations such as Stockholm or Sweden’s “coolest city,” Gothenburg.

Did we mention Sweden has an ABBA museum? Wait till the other 7 Swedens find out about that.

As you can see, Sweden is an incredibly unique destination that cannot be duplicated. It would be a tragedy for anyone intending to visit the original Sweden to mistakenly find themselves in a name-alike place that lacks its Scandinavian charm. You can do your part to stop the confusion by signing a petition to let Sweden trademark Sweden at Visit Sweden (the original).

sweden, visit sweden, swedish vacation A Swedish Midsommar celebration. via Visit Sweden, Photographer: Stefan Berg/Folio/imagebank.sweden.se

Pop Culture

Nazis demanded to know if ‘The Hobbit’ author was Jewish. He responded with a high-class burn.

J.R.R. Tolkien hated Nazi “race doctrine” and no problem telling his German publishing house about it.

In 1933, Adolf Hitler handed the power of Jewish cultural life in Nazi Germany to his chief propagandist, Joseph Goebbels. Goebbels established a team of of regulators that would oversee the works of Jewish artists in film, theater, music, fine arts, literature, broadcasting, and the press.

Goebbels' new regulations essentially eliminated Jewish people from participating in mainstream German cultural activities by requiring them to have a license to do so.

This attempt by the Nazis to purge Germany of any culture that wasn't Aryan in origin led to the questioning of artists from outside the country.

Nazi book burning via Wikimedia Commons

In 1938, English author J. R. R. Tolkien and his British publisher, Stanley Unwin, opened talks with Rütten & Loening, a Berlin-based publishing house, about a German translation of his recently-published hit novel, "The Hobbit."


Privately, according to "1937 The Hobbit or There and Back Again," Tolkien told Unwin he hated Nazi "race-doctrine" as "wholly pernicious and unscientific." He added he had many Jewish friends and was considering abandoning the idea of a German translation altogether.

The Berlin-based publishing house sent Tolkien a letter asking for proof of his Aryan descent. Tolkien was incensed by the request and gave his publisher two responses, one in which he sidestepped the question, another in which he clapped back '30s-style with pure class.

His publisher sent the classy clap-back.

In the letter sent to Rütten & Loening, Tolkien notes that Aryans are of Indo-Iranian "extraction," correcting the incorrect Nazi aumption that Aryans come from northern Europe. He cuts to the chase by saying that he is not Jewish but holds them in high regard. "I regret that I appear to have no ancestors of that gifted people," Tolkien wrote.

Tolkien also takes a shot at the race policies of Nazi Germany by saying he's beginning to regret his German surname. "The time is not far distant when a German name will no longer be a source of pride," he writes.

Here's the letter sent to Rütten & Loening:

25 July 1938 20 Northmoor Road, Oxford
Dear Sirs,

Thank you for your letter. I regret that I am not clear as to what you intend by arisch. I am not of Aryan extraction: that is Indo-Iranian; as far as I am aware none of my ancestors spoke Hindustani, Persian, Gypsy, or any related dialects. But if I am to understand that you are enquiring whether I am of Jewish origin, I can only reply that I regret that I appear to have no ancestors of that gifted people.

My great-great-grandfather came to England in the eighteenth century from Germany: the main part of my descent is therefore purely English, and I am an English subject — which should be sufficient. I have been accustomed, nonetheless, to regard my German name with pride, and continued to do so throughout the period of the late regrettable war, in which I served in the English army. I cannot, however, forbear to comment that if impertinent and irrelevant inquiries of this sort are to become the rule in matters of literature, then the time is not far distant when a German name will no longer be a source of pride.

Your enquiry is doubtless made in order to comply with the laws of your own country, but that this should be held to apply to the subjects of another state would be improper, even if it had (as it has not) any bearing whatsoever on the merits of my work or its sustainability for publication, of which you appear to have satisfied yourselves without reference to my Abstammung.
I trust you will find this reply satisfactory, and
remain yours faithfully,

J. R. R. Tolkien

assets.rebelmouse.io

This article originally appeared three years ago.

Joy

Woman shows off her Costco badge after a 3-month job search and critics quickly get schooled

Apparently some people didn't realize what a win it is to work at Costco.

Working at Costco is nothing to mock.

As the adage goes, there's an exception to every rule, and the exception to the rule of retail employment being a hellscape of low pay and high turnover is the warehouse giant Costco. It seems not everyone is aware of Costco's reputation as an employer, though, since a woman sharing her triumph at landing a job there was initially met with surprising derision on social media. But the critics were quickly corrected by both Costco employees and people familiar with the company's employment practices, launching a celebration of Costco as a responsible business that takes care of its employees.

A woman named Doreau shared a selfie from her car holding up her Costco employee badge with a caption that read, "After almost 3 months. I'm officially hired." Whether she'd been searching for a job in general for 3 months or had been in the hiring process with Costco for that long isn't clear, but her smile and triumph emoji indicated that she was proud of the accomplishment.

Not everyone was so enthusiastic, though, in what appears to be a misunderstanding by some about what it means to work at Costco. Some commenters mocked the woman, indicating that working at Costco was nothing to boast about, as if it's just another retail job. As one example, someone wrote, "Who tf spends 3 months chasing a job at Costco." But people in the know shut that idea down immediately.

"They must not know that Costco’s employee turnover rate…She hit a lick on that one!!"

"Costco pays their employees INCREDIBLY well and has benefits unlike any other grocer. I’m so happy for her!!!"

"Man i’ve been trying to get a job at costco for sooo long i know somebody who works at the door checking receipts and makes $25/hour"

"The best employee benefits, satisfaction, retention and upwards mobility in American retail. God bless her."

"My guy has been at Costco for 20yrs, makes 6 figures and has almost 1M in his 401k. No stress at work, tons of PTO, and has a wonderful work/life balance. Y'all still struggling with basic life stuff."

"People don’t leave Costco when they find employment there. It’s getting your foot in the door that’s the hard part. Good for her."

Reposts with hundreds of thousands of likes showed that she had every right to be proud of landing that Costco badge, especially in an economy where people seem to be having a hard time finding jobs despite low unemployment rates.

What makes Costco a great place to work?

Of course, you can find people who will complain about any job, but the numbers at Costco speak for themselves. According data cited in the Harvard Business Review, Costco's turnover rate—the percentage of employees that leave—is only 8%, a notably small fraction of the retail industry average rate of 60%.

There's a reason for that extraordinary statistic—several of them, in fact.

Costco prioritizes paying employees well—including good benefits

According to an Ethics Unwrapped case study, Costco pay tends to be around 40% more than Walmart and Target and the company provides more comprehensive health and retirement benefits as well. Part of what enables them to do that is the money they save with their low turnover rate, as it costs a lot to hire and train new employees.

Costco cofounder Jim Sinegal rejected the idea that a company had to either take care of its shareholders or its workers, calling that "a false choice."

"It's really pretty simple. It's good business," Sinegal said in 2009. "When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen."

It truly is that simple. Costco's philosophy hasn't changed since Sinegal's retirement in 2012; it's all about the reciprocal care between employee and employer: "Costco’s success depends on the well-being of employees within all areas of our business. Our operational practices, benefits, and paid time-off policies acknowledge and reward employees for their continued contribution to our culture and success."

According to Investopedia, Costco's average wage is over $30 per hour, around $5.50 per hour higher than the national retail average. Its minimum wage is $19.50/hr.

costco aisle and shelvesCostco is known in the retail world for its excellent pay and benefits.Curlyrnd/Wikimedia Commons

Costco provides lots of opportunity for advancement

Look no further than Costco's new CEO, Ron Vachris, for proof of Costco's internal promotion philosophy. Vachris began as a forklift driver at Costco as a teenager (technically when it was known as Price Club, before it became Costco). Now, at 58, he runs the whole company.

He's an extreme example, but Costco has purposefully opportunity baked into its employment model, encouraging employees "to view Costco as a place for a long-term career rather than just a job." As the company website states:

"When it comes to employee development, our goals are to:

● Provide all employees with training, education and opportunities for career development and advancement.

● Ensure there is fair access and resources to help employees succeed.

● Encourage leaders to continue to teach and mentor employees, so that employees will be prepared for opportunities and greater responsibility.

● Encourage employees to take advantage of opportunities for development and advancement."

From the stories people tell of moving up the ranks in their Costco careers, that's not just lip service.

Costco has a well-earned reputation as an ethical company

Costco is often held up as an ethical example of capitalism in the way it treats the people it employs, serves, and works with. Internally, the company abides by a 4-rule code of ethics, which seems remarkably simple on the surface:

1. Obey the law.

2. Take care of our members.

3. Take care of our employees.

4. Respect our suppliers.

But when you dig into what each of those rules entails in the company's Mission Statement and Code of Ethics, it's easy to see why it works. "At the core of our philosophy as a company is the implicit understanding that all of us, employees and management alike, must conduct ourselves in an honest and ethical manner every day," the document reads. "Dishonest conduct will not be tolerated. To do any less would be unfair to the overwhelming majority of our employees who support and respect Costco’s commitment to ethical business conduct… If you are ever in doubt as to what course of action to take on a business matter that is open to varying ethical interpretations, TAKE THE HIGH ROAD AND DO WHAT IS RIGHT."

Well, that's quite clear. Costco demonstrated its own commitment to its own ethics when it resisted pressure to abandon its DEI (Diversity, Equity, and Inclusion) initiatives in late 2024, saying, "Our commitment to an enterprise rooted in respect and inclusion is appropriate and necessary."

Perhaps most importantly, Costco emphasizes that abiding by this code of ethics is what enables shareholders to be rewarded, and at this point, they've proven that to be true. A good business practicing good ethics ultimately leads to good results—it really does seem to be that simple.

Culture

Man's through-the-wall piano duet with a mystery neighbor became a beautiful love story

At first, it seemed like the perfect romantic meet-cute, but turned out to be something far more meaningful.

Photo by Bora Sözüer on Unsplash
person playing piano

Sometimes the right two people come along at the right time in each other's lives, and a story for the ages is born. But it's rare that we get to see such stories captured in real-time. This time we're lucky. In a silent saga befitting a Pixar short film—complete with soundtrack—a TikToker and his mystery neighbor have taken us all on a beautiful journey of music, love, longing, and loss.

Giorgio Lo Porto is an Italian living in London, and on February 6, he shared a video of his new neighbor playing piano. The music is muffled behind their shared wall, but clear enough to hear. Lo Porto wrote that he left a note for the mystery neighbor, telling them he loved their music and asking if they could play "My Heart Will Go On." And so they did.

Lo Porto left another note suggesting that they play something together, each in their own apartments. A call-and-response duet of sorts. He didn't know if they'd do it, or if they'd forget when the time came. He also said he himself hadn't played in months. But he started playing at 2pm, and as soon as he stopped, the neighbor began.

Their duets became a weekend "meet up," playing back and forth through their shared wall.

You can watch a compilation of the performance below but keep reading because there is so much more to this beautiful story:


Two neighbours playing piano between a wall - Giorgio and Emilwww.youtube.com



Seems like a perfect meet-cute in a romantic comedy, doesn't it?

On Valentine's Day, they played a duet and Lo Porto wrote "It's Valentine's Day. We're in lockdown. This was our way of saying, I don't know who you are but I'm here. You're not alone."

Then it came time for them to meet.

"Well, today I have met my neighbor," Lo Porto wrote in a video shared on February 21. "It was better than expected."

"His name is Emil..."

@giorgio_lp_ I wasn't surprised - I knew there was a special soul behind that wall ##fyp ##foryou ##music ##neighbour ##love ##piano ##foryoupage
♬ original sound - Giorgio Lo Porto

"He is 78 years old, originally from Poland. This is his temporary accommodation while he waits for his house to be sold."

"He lost his wife in December due to COVID," Lo Porto shared. "And all he has left is the piano. And the reason why he plays at 2pm every weekend is because his wife loved it."

"He thanked me for keeping him motivated and less lonely. And I promised that I'll play with him until he moves out."

"He is camera shy," he added. "But I'll try again when he's ready."

Lo Porto shared that Emil is "a special soul" and that "he is fine now, healing." And his piano playing is just gorgeous.

Playing with Emil inspired Lo Porto to write his own song. "I woke up with 3 notes in my head," he wrote on February 27.

He added some string orchestration to it and called it "Dear Emil." It's the first song he's ever written.

"When I wrote this piece I started picturing Emil's life," he wrote. "A 78 y.o. widower who lost his wife due to this stupid virus. Spending days at home alone due to lockdown. Looking forward to play her favourite piano songs at 2pm every weekend, until a note appeared on his door. A letter showing he was heard and not alone. And a new friendship started. Two pianos between a wall, not knowing who was playing. But it didn't matter."

"You can be the light of somebody else's darkness. So keep shining."

On February 26, Lo Porto announced that Emil was moving out the following week, and shared their last weekend duet—the much requested "Moonlight Sonata."

He said Emil still didn't want to be on camera, but said he was much happier and thanked everyone who had been watching their duets. Lo Porto promised he would keep playing for him on the weekends.

It would be lovely if the story ended there, but it doesn't. (May need a tissue now if you haven't already grabbed one.)

Lo Porto shared on March 14th that he'd received word that Emil had passed away in his sleep: "And now he is reunited with his wife."

"Dear Emil," he wrote. "I knew very little about you, but you changed my life. You gave me back my passion, and we shared that with the world. You'll be in my heart. I'll keep playing, thinking of how powerful music can be. You said I was your light, but you've been mine too. Bye, Emil."

If you needed a good cry today, hope that helped. And if you needed a reminder that humans can be wonderful and life can connect us in beautiful and mysterious ways, now you've got one.

Lo Porto says he will have a full version of "Dear Emil" up on YouTube soon. You can listen to it on Spotify as well.


This article originally appeared four years ago.

10-year-old Mason lovingly cared for his 18-month-old brother at 3 a.m. so that his mom could get some rest.

The best feeling as a parent is when your child does something that exemplifies good character without being asked and without expecting any recognition or reward for it. Seeing your kid practicing patience, kindness and helpfulness, even when they think no one is looking—that's when you know that all your hard parenting work is paying off.

So when you're a mom with six kids and the baby monitor you have in your 18-month-old's nursery shows your 10-year-old stepping up to help his little brother—in the middle of the night, no less—your heart might melt a little. And when he tells you the thoughtful reason why he didn't just come and get you when he heard his brother fussing, your heart might just explode.

A viral TikTok captured this scenario at Gloria McIntosh's house in Ohio last December, and it could not be sweeter.

McIntosh told TODAY Parents that she always told her kids that the true test of a person's character is what they do when no one is around—a lesson that her son Mason clearly took to heart when he got up at 3 a.m. to comfort his 18-month-old brother, Greyson.

Watch:

@gloriaugly

@lighteyemason 💙💙🤴🏾

"The baby woke up in the middle of the night," McIntosh wrote. "I heard him fussing so I just checked the camera to see if he would just fall back asleep and saw his brother showing the best example of love and patience. He stayed with him for almost 30 minutes trying to get him back to sleep. I eventually came in and got the baby, and asked my son why he didn't just come and get me."

The reason was as sweet as can be.

"He said he wanted me to get some rest, because I did a lot that day. While parenting is not his responsibility, just the fact that he understood that he is his brother's keeper, and considered my long day as a mom, is much appreciated. ❤️"

When he climbed into the crib with him? Gracious. That's when you know your kid going to be all right.

“I was smiling the whole time,” McIntosh told TODAY Parents. “He has a love for Greyson that is unspeakable. I can’t even really explain it.”

McIntosh said Mason is a natural caregiver. “I’m sure Mason was tired and cranky. He was woken up at 3 a.m.,” she said. “But how you saw him treat his brother is how he is. He steps up."

Well done, Mason. And well done, mama.


This article originally appeared three years ago.