A unique voice at a London subway stop remains as an act of kindness to a grieving widow
Is someone cutting onions in here?

If you travel on the subway in the London Underground, you'll hear various automated recordings of instructions and announcements for passengers. But at one stop, one instruction stands out from the rest—a unique voice warning people to "Mind the gap."
It's not actually new. The same voice issued the same warning for decades, but was replaced in 2012 when the Underground installed a new digital system.
Weeks later, though, it was back. Why? Because kind Underground workers wanted to help a grieving widow who missed hearing her late husband's voice.
The story of the voice at the Embankment Tube station was shared on Twitter by writer and historian John Bull, and its pure sweetness has people everywhere "cutting onions."
Bull introduced the story about "London, trains, love and loss, and how small acts of kindness matter," then wrote in a long thread:
"Just before Christmas 2012, staff at Embankment Tube station were approached by a woman who was very upset.
She kept asking them where the voice had gone. They weren't sure what she meant.
The Voice?
The voice, she said. The man who says 'Mind the Gap.'
Don't worry, the staff at Embankment said. The announcement still happens, but they've all been updated. New digital system. New voices. More variety.
The staff asked her if she was okay.
'That voice,' she explained, 'was my husband.'
The woman, a GP called Dr Margaret McCollum, explained that her husband was an actor called Oswald Laurence. Oswald had never become famous, but he HAD been the chap who had recorded all the Northern Line announcements back in the seventies.
And Oswald had died in 2007.
Oswald's death had left a hole in Margaret's heart. But one thing had helped. Every day, on her way to work, she got to hear his voice.
Sometimes, when it hurt too much, she explained, she'd just sit on the platform at Embankment and listen to the announcements for a bit longer.
For five years, this had become her routine. She knew he wasn't really there but his voice - the memory of him - was.
To everyone else, it had just been another announcement. To HER it had been the ghost of the man she still loved.
And now even that had gone.
The staff at Embankment were apologetic, but the whole Underground had this new digital system, it just had to be done. They promised, though, that if the old recordings existed, they'd try and find a copy for her.
Margaret knew this was unlikely, but thanked them anyway.
In the New Year, Margaret McCollum sat on Embankment Station, on her way to work.
And over the speakers she heard a familiar voice. The voice of a man she had loved so much, and never thought she'd hear again.
'Mind the Gap' Said Oswald Laurence.
Because it turned out a LOT of people at Embankment, within London Underground, within @TfL and beyond had lost loved ones and wished they could hear them again.
And they'd all realised that with luck, just this once, for one person, they might be able to make that happen.
Archives were searched, old tapes found and restored. More people had worked to digitize them. Others had waded through the code of the announcement system to alter it while still more had sorted out the paperwork and got exemptions.
And together they made Oswald talk again."
According to an article in the Metro, Margaret was also given a CD of Oswald's voice recordings. Beautiful.
Such stories of human connection and kindness are what renew our faith in humanity and remind us that a little kindness can go a long way.
Now pardon me while I go replace my box of tissues.
This article originally appeared on 12.18.19



Millennial mom struggles to organize her son's room.Image via Canva/fotostorm
Boomer grandparents have a video call with grandkids.Image via Canva/Tima Miroshnichenko


Information from the NICABM website regarding the "Window of Tolerance."Photo Credit: The National Institute for the Clinical Application of Behavioral Medicine
Waves cycle in the ocean. Photo by
Gen Xers and Millennials share 17 of the strangest things their Baby Boomer parents do
"My mom writes her emails in MS Word, then attaches the Word document to the email."
A Baby Boomer couple.
Generational fights have raged since the dawn of time, and a recent spat between Millennials and Baby Boomers is no exception. Baby Boomers, who raised Millennials, accuse the younger generation of being entitled and irresponsible with money. At the same time, Millennials accuse Boomers of having it easier economically while making it harder for those who came after them.
Where is Gen X in the battle? Probably off in the corner somewhere, saying, "Whatever." Aside from the generational sniping, there are some things the older generation does that are just plain baffling to younger people. Whether it's outdated worldviews, a refusal to adapt to modern technology, or a lack of self-awareness, Baby Boomers can do some strange things.
To help the younger folks get over their frustrations with parents from the "Me Generation," a Redditor asked: "What is the most Boomer thing your parents still do?" The stories were pretty funny and relatable, showing that almost everyone with parents over 60 is dealing with the same thing.
Here are 17 of the "strangest" things people's Baby Boomer parents do:
1. Phones on full blast
"Play iPhone slot machine games at full volume in the doctor’s office."
"My dad pretty much exclusively has his phone on speaker, and just walks around in public talking with it at max volume (and talking really loud himself). I’m like 'Dad, the entire supermarket doesn’t want to listen to you, and Uncle Jim complains about how often you have to pee.'"
2. Still using checkbooks
"My mom balances her checkbook every week. They still have a landline."
"And she probably has way more money than you will until she dies!"
3. Email issues
"My mom writes her emails in MS Word, then attaches the Word document to the email."
"Like the email is just the virtual envelope for the digital letter."
4. Restaurant jokes
"All those little restaurant comments.
'Wow, they'll let anyone in here!' when seeing a friend at said restaurant.
'Thanks for having us, not everyone will' to the waiter at the end of the meal.
'As you can see, it was terrible' when the staff takes away the clearly entirely eaten plate.
'You're going to have me floating away in a minute' when more water is put into their glass"
5. Always have to mention race
"Constantly mentioning the race or ethnicity of everyone she mentions. Never with any negative connotation or comment, but usually, there is no reason for it to be relevant to the conversation."
"My Jewish mother will always whisper the word 'black' in case anyone hears her: 'So the nice black man at the hardware store helped me find the right garden hose.'"
6. Googling their Google
"Typing Google on Google before they Google the thing they’re looking for."
"In the Google search bar, they type Google? Lol."
7. Getting a job is a cinch
"Believing you can walk into a business and hand in a resume. If you have a college degree in any field, they'll hire you."
"Just physically hand over your resume to HR or the hiring manager. You'll make a mark and get hired!! Call the office and ask to speak to HR/Hiring Manager."
Any Millennial who argued with their Boomer parents about how hard it is to land a good job should feel vindicated by a 2022 study, which found that most older Millennials didn't secure good jobs until their early 30s, while most Boomers did so in their 20s. "To secure a good job, young adults need to acquire more education and high-quality work experience than was necessary for previous generations," the researchers wrote.
8. Why are they together?
"Stay married forever while they behave like neither one of them can stand each other."
"I'm on the other side of that. After my mom passed, my dad now acts like their marriage was picture perfect and they were the love of each other's lives, even though they couldn't stand each other for at the very least 40 of the 54 years they were married."
9. Collectables or hoarding?
"Think their 'collectibles' are truly valuable."
"My mom insists her Hummels are going to put my kids through college!"
"Mine are the Thomas Kincade paintings. She has a Victorian glass piece that might actually be worth something, but those damn paintings are the real investment."
10. Can you grab the mail?
"Ask me to bring in the mail when they go away for more than 24 hours."
"My parents think everybody is standing at the door waiting for the mailman every day, and don’t believe me when I tell them that some people go days without checking their mail. They think everybody is waiting for the mailman every day because 'somebody might send them a check.' Like, really?"
11. Zero responsibility
"'Well, I guess I was just a bad father.' Yeah. That attitude of anti-responsibility is exactly why 3 out of 4 of your children don't talk to you."
"Ha! Have the same dad, do we?"
12. Comment on people's appearance
"Comment on EVERYBODY’s body/appearance/weight. The first thing my dad does after not seeing me for a year is poke me in the gut and tell me how fat I am."
13. Boomer panic is real
"Literally throwing their hands up in a panic when they don't understand something. Where did they learn that?"
"Or just saying 'well, I don't know', especially when that comes right after you explaining it and showing them how to do something, with them nodding along and asking relevant questions all the way through."
In a video by YourTango, editor Brian Sundholm tried to explain Boomer panic in an empathetic way: "Most of us nowadays know the importance of recognizing and feeling our emotions." Sundholm then quoted therapist Mitzi Bachman, who explained that when people struggle to express their emotions, it can result in an "unhinged" reaction.
14. Annoying Facebook posts
"Post nonsensical rants on Facebook for other boomers to like, share, and comment. Often these rants are political, but not always. Basically cringe-fest."
"Most people won't do it, but share this post if you believe in god and freedom."
"I do NOT give Facebook permission to use my photos and personal information!"
15. Dinner pushers
"While we're eating breakfast. What do you want to do for supper?"
"Can't we enjoy this meal without worrying about the next?"
16. They print everything
"My boomer in-laws print EVERYTHING! The number of times I have said, 'quit wasting ink, email it to me, or text me the link. Or just text me the schedule, don't print it out.' GPS on their phones? Nope...print a map."
"Boomers and their paper man. My dad has finally started using the internet, but he still prints everything he likes. Like he'll see a boat listing on Craigslist and print the entire page, including a massive color photo of it, and he's definitely not going to be buying it either. He's got a stack of papers that is the internet that sits by his recliner. He just sits there with Fox News on (though it's usually muted for some reason, that's a plus) and looks at his papers."
17. Flirting with servers
"My dad is 77 still flirts with the young waitresses. It's f**king weird for everyone."
"He thinks he is in cute old man territory, but he is not."