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Volunteer uses her incredible singing voice to comfort dying patient on 'final journey home'

The woman requested her and her husband's favorite song, "The Power of Love."

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What a beautiful way to show up for others.

There's something really magical about what music does to our brains. Have you ever found yourself remembering a commercial jingle you haven't heard in decades? Or have you ever wondered why you can't remember what you ate yesterday but you can recite the lyrics of thousands of songs on-demand without even thinking?

If you've ever seen the end of the 2017 Disney movie Coco, you also know that music can trigger memories, emotions, a boost of energy, and even joy in people who are otherwise nearly unresponsive or have lost much of their will to go on. And if you're thinking that was just an incredibly emotional moment in a sweet movie, it's true; science backs it up. That makes it an amazing and mysterious therapeutic tool in medical settings, and an incredible way to comfort people who may be scared or confused.


gif from the movie CocoMiguel and Mama Coco from Coco.Giphy

Yvon Kanters, a social worker, has been volunteering in nursing homes for years. She has gone viral for her incredible interactions with patients, where she uses her beautiful voice to connect with them and bring them joy in dark moments.

In one recent video, Kanters is shown riding in the back of an ambulance with a woman on a stretcher. The woman is a cancer patient who had just been told by doctors that there was no further treatment available. This would be her last ride home from the hospital. Kanters volunteered to come along and sing the woman a song for comfort.

"When we walked into the room, she was there with her husband and was very optimistic, she was very full of life," Kanters told Newsweek. "We brought her to the ambulance and then asked her, 'I'm a singer and I'm coming along for the day, is there something you want to hear?' She and her husband, they love each other—their love is so visible. She said she and her husband's song was 'The Power of Love.'"

"The Power of Love," of course, is the hit single by Jennifer Rush from 1984. The next year year, it became the number one song in the UK. A cover by Celine Dion years later made it the biggest song in the US. It's an incredibly romantic song, and it speaks volumes about the woman's life that she would choose to hear it at this moment.

"As I sang, I saw tears well up in her eyes. A song that held so much more meaning than just words and melody. After this moment, we continued with a small, intimate living room concert... one that will stay in my heart forever," Kanters said.

Watch the incredible moment here:

@yvonkanters

𝗧𝗛𝗘 𝗣𝗢𝗪𝗘𝗥 𝗢𝗙 𝗟𝗢𝗩𝗘 | 𝗠𝗲𝗲 𝗼𝗽 𝗱𝗲 𝗮𝗺𝗯𝘂𝗹𝗮𝗻𝗰𝗲 𝗺𝗲𝘁 𝗭𝘂𝘀𝘁𝗲𝗿 𝗔𝗻𝗶𝘁𝗮 Sommige ontmoetingen blijven je altijd bij. Gisteren zong ik voor een bijzondere vrouw, een vechter vol levenslust. Ze werd door Zuster Anita van de middencomplex ambulance naar huis gebracht om haar laatste tijd met haar geliefden door te brengen. Geen spoedrit, maar een rit vol betekenis. Ze hield van álle muziek, maar toen ik vroeg of ze een speciaal liedje had samen met haar man, hoefde ze niet na te denken: "The Power of Love." Terwijl ik zong, zag ik de tranen in haar ogen verschijnen. Een lied dat zoveel meer betekende dan alleen muziek. Na dit moment deden we nog een klein huiskamerconcert.. een herinnering die voor altijd zal blijven. Dankjewel Zuster Anita, en dankjewel aan deze prachtige vrouw voor het delen van dit bijzondere moment. Liefde is de kracht die blijft. 💛✨ #ThePowerOfLove #AmbulanceZorg #MiddencomplexAmbulance #MuziekVerbindt #LiefdeEnVerbinding #MuziekInDeZorg #Muziektherapie #YvonKanters ______________________________ 𝗧𝗛𝗘 𝗣𝗢𝗪𝗘𝗥 𝗢𝗙 𝗟𝗢𝗩𝗘 | 𝗢𝗻 𝘁𝗵𝗲 𝗔𝗺𝗯𝘂𝗹𝗮𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗡𝘂𝗿𝘀𝗲 𝗔𝗻𝗶𝘁𝗮 Some encounters stay with you forever. Yesterday, I sang for a remarkable woman, an fighter full of life. She was being transported home by Nurse Anita and the mid-complex ambulance, a service for patients who need medical supervision but no emergency care. No sirens, but a journey filled with meaning. She loved all kinds of music, but when I asked if she had a special song with her husband, she didn’t hesitate: "The Power of Love." As I sang, I saw tears well up in her eyes. A song that held so much more meaning than just words and melody. After this moment, we continued with a small, intimate living room concert.. one that will stay in my heart forever. Thank you, Nurse Anita, and thank you to this beautiful woman for sharing this moment with me. Love is the power that never fades. 💛✨ #ThePowerOfLove #AmbulanceCare #MidComplexAmbulance #MusicUnites #HealingThroughMusic #MusicTherapy #YvonKanters

Over four million people watched the video and couldn't get enough of the kindness and compassion on display.

Commenters were absolutely stunned:

"It’s the most beautiful thing I saw today"

"this needs a warning, I'm at work crying"

"oh my god what a wonderful way to go"

"The look of love, care and compassion in this young lady’s eyes for her fellow human - beautiful"

"former hospice nurse here.. I absolutely love this!"

Music is an amazing tool for patients who are near death or suffering from severe dementia. It lives in parts of the brain that are usually less affected by Alzheimer's and dementia, often making music memories the last "to go" as brain function and bodily systems fail.

Even younger people with great memory loss have been shown to remember how to play music or sing lyrics or even dance despite not knowing the names of their loved ones. This phenomenon, crucially, is not just a novelty. It's a proven tool that caregivers use to connect with their patients. Studies show that mood and engagement actually improves in patients after hearing and interacting with music, not just during.

Live music, too, carries a special power. Having a real human being singing to you stimulates the brain more powerfully than listening to recorded music does, forming a unique connection between performer and audience that a speaker can't replicate.

@yvonkanters

AVE MARIA | Rudy (English below) Ik ben net zo fan van Rudy als jullie! Daarom wil ik dit prachtige gebed ook laten horen. Rudy heeft in zijn leven veel steun gehad aan muziek. Het was zijn manier van communiceren naar de buitenwereld. Het is een manier van luisteren en antwoorden op elkaar. Dat vind ik ook heel duidelijk te zien aan hem. Hij luistert zo bijzonder goed naar het notenbeeld en wat er gaat komen. Daarop reageert hij weer. Het is een dans van woorden in het Latijn. Een prachtige verbinding en kippenvel. Dank Rudy ♥️ #zingen #dementie #liefde #zorg #fyp #viral #avemaria #gounod #muziektherapie #muziek ———————— AVE MARIA | Rudy I'm just as much of a fan of Rudy as you are! That's why I want to share this beautiful prayer. Rudy has had a lot of support from music in his life. It was his way of communicating to the outside world. It is a way of listening and responding to each other. I think that is very clear in him. He listens very well to the notes and what is to come. He then responds again. It is a dance of words in Latin. A beautiful connection and goosebumps for me. Bless his soul♥️ #singing #dementia #love #care #fyp #viral #avemaria #gounod #musictherapy #music

In another clip from Kanters, she sings "Ave Maria" to an elderly man with dementia who miraculously perks up and even manages to sing along. It's incredible to watch, and it demonstrates that we're really just beginning to scratch the surface when it comes to the power of music as a therapeutic tool.

But for now, it's just amazing and heartwarming to watch a beautiful moment between a volunteer artist and someone in need.

If you don’t believe the hospital experience for new mothers has changed that much in the last few decades, read through the mind-blowing instructions one institution issued every one of their postpartum patients.

“My mom was going through her things and we saw this, it's rules in regards to just having a baby,” Micala Gabrielle Henson wrote alongside the document which she posted on Facebook. The letter had been issued to her grandmother the day her mother was born.

“INSTRUCTION FOR MOTHERS,” the slightly yellowed document issued by Cabarrus Memorial Hospital in Concord, North Carolina reads.


Henson, who welcomed her first child, a little boy, just five months ago, says she was “so surprised and kind of in disbelief” when she read through some of the issued “routines” and instructions ordered by nursing service department, which claimed to be devised in order to “safeguard you and your baby.”

First off, forget about spending your hospital stay bonding with your new baby.

Instead, you can spend less than two hours a day viewing them from behind glass. “Babies are on display at Nursery window from 2:30 to 3:30 P.M. and 7:00 to 7:45 P.M. Please do not ask to see baby at any other time,” reads one of the rules.

And when it comes to actually nursing your baby, they get even stricter/more absurd. Another rule lists the hour increments (three hours apart) when “baby will come to mother for feeding.”

During the first 24 hours after the birth, a mother is only allowed to nurse her baby for five minutes, followed by “approximately 7 minutes” on the second and third days and 10 to 15 minutes the fourth and fifth. “If Baby Nurses Longer It May Cause The Nipple To Become Sore.” Because, um, a sore nipple is much worse than a hungry, screaming newborn.

Note that “No visitor is allowed on floor or in room during nursing periods, including father,” because god forbid someone else — especially the baby’s father — get a glimpse of that breastfeeding action. I mean, they might even see a (gasp!) boob.

Oh yeah,  and while smoking in general isn’t discouraged, nurses lay down the law when it comes to lighting up. “Do not smoke while baby is in the room,” they instruct. Because back in the 1960s, smoking in the hospital was totally a thing.

The nurses also had some pretty strong orders about what foods new moms should absolutely not to eat.

They issued the list of forbidden foods in all caps, just to make sure everyone knew how seriously to take the restrictions. “DO NOT EAT CHOCOLATE CANDY, RAW APPLE, CABBAGE, NUTS, STRAWBERRIES, CHERRIES, ONIONS, OR GREEN COCOANUT [sic] CAKE,” they warn. But, perhaps brown coconut cake is okay? We may never know.

Commenters were as shocked as could be expected. Some wanted to know what green coconut cake is and why exactly it was blacklisted? Others couldn’t believe new mothers weren’t discouraged from smoking in general (“Ladies put your cigarettes down when you feed the baby,” joked Sydney Miller). However, a slew of mothers pointed out that they experienced similar restrictions — just twenty years ago!

“I would be barred from the hospital!” wrote Lisa O’Neil. “21 years ago I had my first baby and the rules were pretty ridiculous then also, my urge to mummy my daughter won me the right to be ignored by the midwives.”

While we’re all pretty blown away by the antiquated practices of 1968, as a new mom, Henson found the nursing rules to be particularly shocking — especially the suggested breastfeeding time increments.

“I absolutely could not believe that,” she says. “I guess I had never thought about how breastfeeding wasn’t always such a big thing. But wow, only breastfeeding my baby for five minutes?! Especially when he was a newborn?! My baby would be so upset!”

The letter has been shared thousands of times, and rightfully so. Every single person on the planet needs to read it, take a moment to absorb its ridiculousness and be reminded of how things have seriously changed for the better in the last 50 years — at least in regards to birthing a baby!

When industrial designer Doug Dietz went to the hospital to see the inaugural scan of a brand-new MRI machine he designed, what should've been an exciting event quickly turned somber.

The patient coming in for a scan was a young girl. And she was petrified.

The huge, hulking machine had the girl in tears — and that was before the loud whirring noise started up (the average MRI machine is about as loud as a rock concert, and not nearly as fun).


"As [the family] got even closer to me, I notice the father leans down and just goes ‘remember we talked about this, you can be brave," he recalled to GE Health, explaining that the parents looked horrified too — feeling helpless to find a way to make their daughter feel comfortable in the giant machine.

Dietz went back to the drawing board.

He was determined to use his design know-how to make the hospital environment for kids feel more like an adventure instead of a nightmare.

All photos by GE Healthcare,  used with permission.

After interviewing kids, parents, and doctors about what might make the experience of getting a medical scan a little less scary, Dietz and his team from GE Health got to work, along with partners from the Children's Hospital of Pittsburgh.

It wasn't just the machines that got a makeover.

The whole exam room needed some love. From the sterile, beige decor, to the frank instruction placards (Dietz calls them "crime scene stickers"). Even the patter (or conversation/instructions) from doctors and nurses needed some livening up.

The team developed themes that could bring each exam room to life.

MRI rooms, for example, became space voyages. CT scans became pirate adventures.

The redesigned MRI machine and rooms turned the kids into active participants in their own fantastic adventure stories, with themed books given ahead of time to prepare them for the journey.

Inside the scanning machines, the children get special goggles that allow them to watch a DVD during their scans — which can take anywhere from 10 to 45 minutes.

When the first newly designed rooms were put into action at the Children's Hospital of Pittsburgh, they worked like a charm. Not only did they calm the kids down and keep their minds occupied, Dietz recalled hearing one child ask her parents if she could have "another scan tomorrow."

"That was probably the biggest reward I could ever have," he told the Journal Sentinel.

Dietz's designs are so popular and successful that many other hospitals have joined in on the fun.

The project, called the Adventure Series, isn't just something that makes kids smile. It allows the hospital to help more people.

According to an article in the Milwaukee-Wisconsin Journal Sentinel, the fear of machines and tests is so bad that Children's Hospital of Pittsburgh had to sedate over 80% of kids who needed an MRI or CT scan, prior to the updates.

Sedating and calming anxious patients takes extra time, elongating the length of each scan. If the kids don't need sedation, but don't hold still during the duration of the test, the whole thing has to be redone. These issues take up precious time that ultimately resulted in the hospital serving fewer patients.

After implementing the Adventure Series, the hospital only had to sedate a quarter or less of its patients, making their work far more efficient.

Making the experience less frightening for kids is a big win here — for the patients and hospitals too. There's nothing that can completely erase the anxiety that comes with needing serious medical testing or care, but just knowing there are people who care enough to try is likely a big comfort to these families.

True
Dignity Health 2017

When your culture doesn't believe in medicine, how can a hospital bridge that gap and provide health care when you really need it?

That was the Hmong community's dilemma when they resettled in Merced, California. Originally from the rural mountains of southeast Asia, the Hmong mainly worked as farmers before getting caught in the crossfire of the Vietnam War. With the death toll rising, the Hmong were forced to flee to countries such as Thailand, France, and the United States.

All images via Dignity Health.


When it comes to treating illnesses, the Hmong believe in the healing power of shamans — not doctors — to ward off bad spirits, which they consider to be the true source of sickness. Hmong shamans are mediators between the physical and spiritual world and are known to sacrifice animals and go into trances to retrieve wayward spirits and heal their patients.

This method, however, isn't recognized by western culture. So when many Hmong first moved to the U.S., they were understandably overwhelmed by the advancements in modern medicine that some of them were seeing for the first time. Because of that, they would avoid the hospital and only go for treatment when their condition was absolutely critical.

Mercy Medical Center decided to bridge this cultural gap and take a different approach to make their new patients comfortable. Watch how it all unfolded right here:

When cultures blend, wires can get crossed. So when Western medicine practices were getting lost in translation with Hmong traditions, this hospital was there to help.

Posted by Upworthy on Friday, February 10, 2017

There was a huge culture shock on both sides when Hmong community members first made their way to Merced.

Hospital procedures can be a scary thing, but just imagine how scary they can be if they're all new to you. The Hmong weren't aware of the science of the human body and how the body functions. Their language also doesn't directly translate many medical terms, so they often didn't understand what doctors were telling them.

Mercy Medical Center also initially wasn't aware of the practices of the Hmong shamans. For example, they didn't know that shamans tie a string around the wrist of the patient to keep bad spirits away, and, not knowing its meaning, some hospital staff would cut it off.

But as time went by, both sides came to understand that each had the patient's interest in mind, and everyone wanted to find a way to make sure that patients were getting the best treatment possible. The answer? Make shamans part of the hospital culture.

"We wanted to bring the shaman into the hospital because we understand that healing is looking at the person as a whole," says Janice Wilkerson, mission integration director at Mercy Medical Center. "It’s body, mind, and spirit."

Hmong shamans and doctors now work hand in hand to heal their patients.

The shamans are taught how a hospital functions, and in turn, the shamans expose the doctors more about their culture. "To learn more about the traditional belief, the spiritual healer, to listen to them, to see how they do it, how do they help the patient," adds Palee Moua, director of S.E.A. engagement.

Shamans are now able to go through a series of classes that help seamlessly integrate them into the hospital culture. In addition, the hospital allows nine different ceremonies that shamans are able to perform for their patients. Most of these ceremonies involve soft chanting where, according to the shamans, they are able to strengthen the patient's body or, in certain cases, retrieve their soul.

"The doctors respect me as much as a doctor," says Xia Vang, a Hmong shaman who works at Mercy Medical Center.

Other hospitals around the U.S. are following suit and embracing the cultural practices of their immigrant communities.

A 2007 survey conducted by The Joint Commission shows how hospitals around the U.S. are embracing these cultural changes and listening more to the needs of their patients. The survey not only identified the challenges that arise, but also pointed out concrete ways to address them — whether it's fixing the language barrier or employing a more diverse staff. Because of advancements like this, the relationship between health care provider and patient can only get stronger.

That's why we're seeing health care developments such as the Good Samaritan Hospital putting Korean seaweed soup on their maternity ward menu and birthing doulas being provided for Somali women in cities like Minneapolis.

When hospitals, like Mercy Medical Center, provide treatment and respect their patients' cultures, they're able to improve their quality of life in a much more impactful way.

It can be a challenging hurdle to overcome for sure, but when we open our minds and hearts to the differences that other cultures bring, amazing things can happen.

"Whatever issues we have, we should be open and go learn with our western counterparts," adds Xia Vang. "We should not stay at home, or else we won’t see the larger path ahead of us."