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Airline is giving all of its employees a huge bonus equal to 8 months of salary

This is how successful companies do good business.

Image credit: N509FZ

Singapore Airlines employees are getting an enormous profit-sharing bonus.

What makes an airline the "best in the world"? Stellar service, on-time departures, plentiful routes, comfortable seating, reasonable ticket prices, solid safety ratings, good loyalty benefits, etc., right? Those are all things customers look for in an airline, and many of them have given Singapore Airlines the title of "most awarded airline." In 2023, it was named the World's Best Airline by Skytrax World Airline Awards for the fifth time, more than any other airline in the 24-year history of the awards.

Now, there's another reason Singapore Airlines is being praised by both flyers and non-flyers alike. After the company announced a record net profit for 2023/2024, a source told CNN in May of 2024 that the airline was giving all of its employees a bonus equivalent to almost eight months of salary. Though details of the bonus were not shared by the company, a similar bonus was awarded to Singapore Airlines employees in 2022/2023, which was also a record-breaking year for the airline. According to an airline spokesperson who spoke to Business Insider, the bonus is due to "a long-standing annual profit-sharing bonus formula that has been agreed with our staff unions."

Profit-sharing plans provide an added incentive for employees to boost performance, which benefits both employees and employers—as long as those at the top are not determined to hoard all of a company's profits. Singapore Airlines' profit-sharing bonus may be part of its overall compensation package as opposed to a discretionary bonus, but even so, it's a largely unprecedented amount for any company to pay as a bonus, and people have weighed in with their thoughts.

worker pay, economy, paid time off, airlines, air safety Happy airline employees on the job. Image via Canva

"Smart, this is what keeps employees happy and willing to continue going the extra mile. They are about to have even better coming year now."

"It's not just that it's a bonus....it's the percentage. 8 months of salary is amazing leadership. Wish corporate America would not be so greed with their record profits."

"Paying the staff a bonus, not just the executives, that’s good leadership."

"Congrats to Singapore Airlines! Setting a great example of rewarding employees for their dedication and hard work."

As part of the explanation for its profit of 2.68 billion Singapore dollars ($1.99 billion USD), the airline shared, "The demand for air travel remained buoyant throughout FY2023/24" with a boost by several major Asian countries fully reopening their borders after the COVID-19 pandemic. The airline shared that it carried 36.4 million passengers, a whopping 37.6% increase over the prior year.

Clearly, a lot of people choose Singapore Airlines, but why? What actually makes it the best (or for 2024, second best after Qatar Airways) in the world?

For one, they dominate the awards for First Class travel, which is nice but doesn't really affect the average traveler who flies economy. However, even Singapore's economy experience is also miles above most other airlines. Singapore Airlines cabins are known for being well designed, impeccably clean and comparatively comfortable, and the crew has a reputation for being friendly, attentive, and helpful. (In fact, Singapore Airlines was honored with the World's Best Cabin Crew award by Skytrax in 2024.) People who fly Singapore Airlines frequently tout the experience as feeling like it's in an entirely different class than domestic airlines in the U.S., even when flying economy. The seats, the food, the service both on the ground and in the air—all of it adds up to excellence.

When you provide customers the things they value, keep your employees satisfied and happy with fair profit-sharing incentives, and also operate in a cost-efficient way, it's not surprising when you rank highly for awards across the board. That recognition then leads to more customers seeking you out, further increasing your revenue, and ultimately leading you to record profits, which then get shared with employees who work that much harder to ensure that this positive cycle continues.

And it certainly has endured. According to Channel News Asia, on May 15, 2025, Singapore Airlines posted another record annual profit of $2.8 billion for the current financial year, which means their dedicated staff will be getting a nearly eight month bonus for the third year in a row.

Amazing how when you put customers and employees first, everyone wins.

This article originally appeared last year. It has been updated.

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A toddler kept tapping a woman's arm on a plane. Her response holds a lesson for us all.

"These are the types of people we need on airplanes."

@Cosmic-Chen/Reddit

What do you do when a little hand comes out of nowhere to feel your arm?

Being locked in a metal box with 150 random people all hurtling through the air at 30,000 feet is quite the social experiment, but one many of us do willingly in this age of air travel. One of the most notable parts of that experiment is that you never know who's going to sit near you on an airplane. Will you get the quiet reader? The Chatty Cathy? The cougher who doesn't cover their mouth? The sweet-but-over-perfumed old lady? The parent with a baby who screams from takeoff to landing?

Flying can feel like a game of roulette, especially when you find yourself sitting near one of the most unpredictable forces on Earth—a toddler. Tiny tots can make for the most delightful trip ever or the most annoying one, but as one couple demonstrates, the difference sometimes comes down to our own attitude.

A video shared on Reddit reads, "We were on the plane when this baby's hand kept reaching out and touching my arm from behind…" At first, we see a zoomed in shot of a woman's arm next to the window as a little hand reaches around the side of her seat and taps her repeatedly and enthusiastically. Then the camera pants to the woman's face and the face of the man with her, and their expressions say it all.

Clearly, the child is enjoying the feel of the woman's arm. Tap tap tap, rub rub, squeeze, tap tap. No hesitation, zero sense of decorum, just a totally oblivious toddler sensory experience. A little annoying? Probably. Pure and wholesome and worthy of a laugh? Absolutely.

This woman could have asked the parent to stop their child from touching her (and she may have eventually). Not everyone finds small children cute and some people have sensory issues of their own that make such encounters more bothersome than it would be for others. But assuming the toddler arm massage was temporary and that the parents saw what was happening and stopped it, the reaction of the couple is a perfect example of finding the joy in life and rolling with the punches.

As the post reads, "Those small hands are a sign of absolute tenderness," and people are loving the immediate mirthful reaction the pair had to the wee one's curious little fingers.

"Nothing cuter than seeing a baby flailing their arms and slapping things because they are happy. They have no control. They just know they’re happy."

'The baby slaps 'yep this is good arm' tap tap."

"My grandma had the softest bat wings in the world. I used to love to touch them. I’m sure she was self conscious about it but I loved them lol."

"As a parent I would be horrified to discover my kid was doing this but so relieved that they were such good sports about it. These are the types of people we need on airplanes."

"Same, I’m always concerned how my kid behaves on a plane ride (and he freaking loves being on a plane) but I find most people to be such good sports around him. Love when it works out that way. Though I 10/10 would have snatched that hand away soon as I noticed 😂😂😂."

"The people laughing were so kind! I can imagine some people would lose it if a child did this but they just enjoyed it. 🥰"

"Seriously! Seeing the humor in everyday life says a lot about their temperament. They seem like great folks."

Some people shared their own stories of toddlers similarly pawing at perfect strangers. It's helpful to remember that these little ones have only been on the planet for a hot minute and they barely have anything figured out yet. The nuances of what and whom to touch and not to touch takes a while, as does having the impulse control to not just reach out and feel whatever looks soft or interesting in the moment.

"Oh my gosh, that reminded me of a time when my son was small, maybe 18 months? We were in line at a restaurant and he was toddling around my legs and holding on to my finger while I chatted with my sister and mom. I felt him let go, and looked down to see where he was off to. He was standing by a lady a couple of people ahead of me who was wearing fishnet tights. He was rubbing her leg with his tiny baby hands and looked just MESMERIZED. I, on the other hand, was absolutely mortified and grabbed him up, apologizing all over the place, but luckily she was very cool about it and was just laughing.

Little kids like to just touch stuff to learn more about the world around them, but parents need to be constantly paying attention so their kid doesn't accidentally harass someone!"

"A little kid of around that age did this to me at restaurant once- he walked up to me, rubbed my bare forearm, and then gave me that same mesmerized look and tapped me with his hand a couple times. I didn't think too much of it (was more puzzled/confused than anything), but his mom had to pick him up and apologized anyway. Kids are funny haha."

"Yes this is so adorable. The last time I took a flight with a kid sitting behind me he was kicking my seat for like two hours before I politely turned around and gave a look to his mother and said 'hey my little friend. I know this flight is long and you wanna get out of this seat but do you mind not kicking my seat anymore?' Then I gave him a piece of paper and some (like 5 out of my 50) colored pencils and asked him if he could make me a secret drawing and pass it to me quietly and I’d make him one. I’m an artist and I always carry watercolors and colored pencils and sketch books on flights. We ended up passing drawing back and forth for the rest of the remaining 5 hour flight. He didn’t kick my seat again… I suspect it was the poignant look I gave mom. But so he was engaged. Every 20 minutes or so I’d feel a little tap on my arm and a folded up little drawing would appear. I still have them in the pocket of a moleskin somewhere."

Here's to grownups joyfully embracing the reality of co-existing with small children, in all their curious, sensory-driven, hands-on glory.

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5 lessons we can take away from the Delta flight that crashed upside down on the runway

1) Always obey seat belt instructions.

Photo credit: YYZBrennan

A Delta flight from Minneapolis flipped over and caught fire upon landing in Toronto.

Flying has often been touted as one of the safest modes of transportation, but after a rash of aviation accidents in February of 2025, people are starting to have questions. What the heck is happening in the friendly skies? Why is there a sudden uptick in plane crashes? Is flying still safe?

One of the weirdest aviation incidents we've seen is the Delta flight that flipped upside down upon landing in Toronto on February 17, knocking off a wing and catching fire as it skidded to a stop on the tarmac. The 76 passengers on the commuter plane found themselves hanging upside down in the cabin as flight attendants raced to get everyone out of the plan quickly and safely. Miraculously, no one was killed, and though 21 injured passengers were initially transported to the hospital, 19 have been released as of February 19.

The thought of having your airplane do a 180-degree roll on the runway and having to exit a burning aircraft from a bat-like position is sheer nightmare fuel, but there are some important lessons we can all learn from how this incident played out.

1. Always obey seat belt instructions—"low and tight across your lap"

If you fly with any regularity at all, chances are you zone out during the pre-takeoff safety instructions, but this accident definitely has us all at least thinking about our seat belt compliance. Imagine how easy it would be to slip out of the seat belt hanging upside down if it weren't buckled low and tight.

There's a reason the seat belt sign exists. If footage of extreme turbulence isn't enough to rattle you into always staying buckled when the light is on, this crash likely will.

2. Respect your flight attendants

Flight attendants sometimes have to deal with difficult or rude passengers, which is unfortunate, especially since those same passengers rely on flight attendants to do their jobs in an emergency to ensure their safety. Flight attendants don't get to freak out when a plane crashes—they have to tap right into their emergency evacuation training.

But in this case, there was no specific training for this specific scenario because who would imagine it ever happening? But those flight attendants were able to improvise and get the passengers on board out of their upside down positions, out the exits and onto the tarmac within seconds of the crash happening. This is a good reminder that even though flying is usually smooth and without incident, flight attendants are primarily there for our safety, not servers there at our beck and call.

3. Regulations in aircraft design help keep us safe

One of the reasons this crash went the way it did is because of the way the plane was designed and made. From the way the wing broke off without tearing apart the fuselage (the body of the plane) to the way the seats remained in tact and firmly planted despite being upside down with people in them, the aviation engineers behind the building of this aircraft—as well as the regulations in place that require more safety features—deserve some kudos.

“Everything that could go wrong went wrong, yet 80 people survived the accident,” said David Soucie, a CNN safety analyst and former FAA safety inspector who credited better plane design, improved safety and stronger, more secure seats for the survival rate.

"Even the design of the seat back or the tray table is all part of how we consider making that survivable space," Graham Braithwaite, professor of safety and accident investigation at the UK's Cranfield University, told the BBC. "And the seatbelt that people have is so important - that is the ultimate thing that stops people being thrown around the cabin like this."

4. People are pretty awesome, actually

Reports from people who were on the flight indicate that the passengers helped one another out and were generally awesome in an incredibly harrowing situation.

One man shared that he and the woman sitting next to him, who hadn't spoken to each other the entire flight, gave one another a long hug after getting out of their seats. "It was nice to see people working together, as in like no one held anyone back from getting off the plane or getting out of their seat, or whatever," he said. "No one was like, 'I need to be first!'"

Working together with the crew to evacuate smoothly may have saved lives, as he reported there was an explosion a few minutes after everyone got off the plane. Phew.

"The most powerful part of today was, there was just people. No countries, no nothing," another passenger said. "There was just people together helping each other." Beautiful.

5. Flying is still dramatically safer than driving

Even with the wave of plane incidents we've seen included, flying is still statistically safer than driving in a car. People are understandably nervous about flying right now, but that's the impact of mass media coverage. If we saw news stories and headlines about every car accident in the country every day, we'd be freaking out about driving cars, but we don't see those. Accidents happen in aviation, but usually only the major commercial plane incidents make national or international news.

If we look just as the numbers, January of 2025 was actually a record low month of airplane accidents nationwide. Not to downplay what's been happening in February, but we've really become accustomed to extreme safety when it comes to flying. The past 15 years have seen the lowest airplane fatalities than any other 15-year period ever, so we should probably wait to freak out too much over the seemingly anomalous accident rate of the past two weeks.

At least that's what I'm telling myself before I hop on my next flight.

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A pilot comforted his fearful passengers with this pitch-perfect pre-flight announcement

They should say this on every flight.

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A pilot addressed everyone's very real fears in such a validating way.

Flying is a little scary even during the best of times. While statistically extremely safe compared to driving and other forms of transportation, lots of us feel extra anxious and vulnerable so high off the ground and with so little control over what happens. Add in stories over the past few years about planes malfunctioning and rising questions about the reputation of Boeing, a leading name in aircraft manufacturing, and anxiety is at a high. Some estimates say about 25 million adults suffer from a legitimate phobia of flying, and even if you're not one of them, I'd be willing to bet you grip the armrest extra tight when your plane hits some unexpected turbulence!

Matters weren't helped with two tragic, high-profile plane crashes on U.S. soil in the past couple of days. With nerves running high on regularly scheduled flights over the world, one pilot is going viral for his thoughtful response to shaken passengers.

Captain Jeffrey Collins on American Airlines Flight 1044 got on the PA for his usual pre-flight spiel, and quickly took a detour.

A TikTok user and passenger on the plane, Leighton Mixon, was able to capture most of the announcement on camera. Whereas pilots usually give you a quick update on the weather and let you know if things are on schedule, Collins decided to briefly speak from the heart just three days after a fatal midair collision in Washington, D.C. captured headlines — also involving an American Airlines flight.

"[Some of you] may be fearful about flying and that's certainly understandable," the pilot began. "But just please know that my first officer and our flight attendants and myself place your safety and responsibility of carrying you to Miami, to your to families or vacations or your meetings, on the highest level. I have no higher calling than carefully, professionally transporting you today."

"So with that, relax and enjoy."

@leighterhaters

Life is short, hug your people ❤️ whoever is the pilot on AA1044 to MIA, i love you #unitedbywings #americanairlines #blackhawk #crash75 #planecrash #aviation #flightcrew #flightattendant

Mixon, who filmed the event, told Today that everywhere he went in the airport that day, people were talking about the recent crash, and there was a dark fog hanging over everyone he met. "The airport just felt a little quieter. It felt a little somber." The pilot's announcement, while seemingly simple, meant the world to many of the nervous passengers aboard the flight.

“It was like every fear and anxiety I had, it felt like he was speaking to me, like, it literally felt like he was speaking directly to me. I looked around, and it was like every single person on this flight needed to hear that. I think every single person needs to hear this. It was just kind of magic," said Mixon. “I looked up, and I don’t think I saw a dry eye on the plane.”

The video touched the hearts of plenty of people not onboard Flight 1044, as well, racking up a staggering 11 million views. Responses poured in as people were so grateful for the pilot's reassuring words.

pilot and copilot inside airplane cockpitThousands of planes fly successfully worldwide every day, but that doesn't always assuage fears. Photo by Kenny Eliason on Unsplash

"'I have no higher calling' is POETRY," wrote one user

"This is the PERFECT response to this tragedy. So professional, empathetic and calm. So thankful for pilots like this," said another.

"His voice sounds like it broke when he said he had no higher calling 🥺 his heart is so so heavy," someone chimed in.

"Pilots are really some amazing people. To take on that responsibility, of having so many souls in their hands, has got to be a tremendous amount of pressure," another user added.

Flight attendants and other flight professionals also commented on the video and explained that crews all over the country and world were taking similar measures to reassure passengers, even as their own hearts were heavy and scared. Skye Bolton, a flight attendant with American Airlines, said: "All of our pilots did that yesterday.. my pilot took the extra time to brief us yesterday to make sure we were all okay to work and made a beautiful announcement to the passengers once they were on. ... They care for not only us but for you. Y’all [are] why we fly and we know everyone was scared and worried."

One of the most comforting things when you're flying is remembering that the pilots are human beings.

Of course they take landing the plane safely seriously—they're on it, too, and they want to get home and see their own families at the end of the day. But we don't really see or hear from them very often and so it's easy to forget.

Beyond that, pilots take the responsibility they have extraordinarily seriously. The Air Line Pilots Associated features a code of ethics their pilots abide by, including, "If disaster should strike, they will take whatever action they deem necessary to protect the lives of their passengers and crew."

Airports and airplanes are stressful, anxious places that can sometimes bring out the worst behavior in people, but count me as someone who hopes commercial airplanes never go full autopilot. Knowing there's a highly-trained flight crew onboard that cares deeply about keeping everyone safe makes a world of difference. Kudos to this pilot for taking a minute to remind all of us.


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