Here's what volunteering at a hospital is really like. And why you should do it.
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Clorox

Have you ever considered volunteering at a hospital? It's an important job that's often overlooked.

Photo by Department of Foreign Affairs and Trade via WikiCommons.

When you think about the work done at hospitals and other care facilities, visions of doctors and nurses are probably first to come to mind. While these healthcare professionals do some of the most important work on the planet (and that's no overstatement), volunteers are an integral part of the hospital's ecosystem as well.


Volunteers greet visitors, run groups, provide support to patients, wash and change linens, clean rooms, restock supplies and help ensure that the hospital is running cleanly and smoothly so that those providing medical care can focus on the patient's physical health and continued well-being.

In short, volunteers are vital. They form real and lasting connections with patients, and help them get better in a clean, comforting environment.

We talked to three people to get their take on what it's like to work in care facilities, the challenges they've faced, and what the work they did taught them about themselves (and it taught them a lot). Read on to find out more.

Alia read to kids at her local hospital. It made her realize the difference a bedtime story could make.

Photo by Juhan Sonin via Flickr.

When she gave birth at 17, Alia was grateful that her child was strong and healthy. At the same time, she realized that other new parents weren't living that same experience.

"The idea that other families didn't have that really pained me," she writes in an email. I wanted to help them."

Alia would put her son to bed and then, when he was asleep and safely being looked after, drive to Fresno Children's Hospital, where she'd read bedtime stories to children who didn't have company and couldn't sleep at night. She expected the work to make her emotional, but was not at all prepared for the impact it ended up having on her.

"I would cry in my car after all of my shifts," she explains. "I wasn't equipped for the emotional weight of children with poor health. I have the utmost respect for people who can bear that weight comfortably."

It also taught her just how needed volunteers are. They're the people who fill in the gaps in care, fostering close connections with patients who are going through some of the hardest days and nights of their lives.

"I wish people knew how much need there is," she writes. "Walking those empty halls at night, you look into rooms and see people who are scared, lonely, and bored. A few more people in the hall making their way to connect with patients is a huge difference."

"I found the experience rewarding in a lot of capacities. The largest is probably the degree to which it taught me about myself. I valued my son and his health so much. I learned about my emotional limits. And I felt good because I was helping others."

Author Chuck Miceli helped people living in a long-term care facilities express themselves.

Photo by Elien Dumon on Unsplash

He co-coordinated a weekly Poetry group for patients and residents at the Southington Care Center, a rehabilitation and health care facility in Southington Connecticut.

In the group, the residents of the center were encouraged to write and share their own poetry, bring in poems that they enjoyed by their favorite authors, or just sit and listen to the work written by people who also lived there. For many, it was a watershed moment in their recovery. It provided a sense of purpose for one resident in particular — allowing her to see that she was still valued and needed.

"A friend of mine approached me to say that a mutual friend from our church, Joan LaRose, was at the facility," Chuck writes. "I hadn't seen her in years. Now, she was suffering from advanced Parkinson's disease and could not lift her head from her chest, but she still expended the time and effort to write poetry."

"I visited Joan and asked to see her poems. Rather than being bitter or remorseful, they were exceptionally uplifting and beautiful. That motivated me to see if others at the facility might also want to get involved, which prompted the creation of the poetry group."

The group eventually grew and Joan's poems were collected and published in a book that keeps her memory alive. The poetry group is something Chuck reflects on as one of the most positive experiences of his life. It's a reminder of the indomitableness of the human spirit.

"Walking into a nursing or health care facilities can be an intimidating and depressing experience because it is so easy to assume the hopelessness of people's situations," he explains. "It is easy to see what is missing: the physicality, the youthfulness, the mobility, the energy. It is what we don't see, however, that is most important: the potential, the desire to be useful, the lifetime of experience and wisdom, the yearning to be involved."

"Tapping into what's possible instead of being debilitated by what's missing is at once the greatest challenge and the greatest reward."

Jeaninne Escallier Kato, a teacher and writer, volunteered at hospitals during two points in her life. It taught her to think on her feet and let go of her ego.

Photo by Lenny DiFranza via Flickr.

"I have volunteered in hospitals twice in my life," notes Jeaninne. "My volunteer duties included: distributing food and books, feeding patients, teaching and reading to children, managing the play room and holding babies."

"It is all about patient care and compassion. When I was given the task to teach a bedridden child with extreme mental disabilities, I didn't feel like I could handle my emotions. Over time, I let my compassionate nature take over and began to feel the bonds of a strong relationship. That child was so appreciative of my time and attention once a week for three hours, I couldn't wait to get my Saturday hug."

"There's nothing like the feeling of making others comfortable and giving relief. It's another form of love. My advice to those who are considering this line of work is you have to take your ego out of everything because you will be asked to do some very disagreeable tasks."

"Don't do it for you, do it for others. You will soon learn your merit, which resides in the care and love you give freely, because it always comes back two-fold."

Caring for others in need is something we should all make more of an effort to focus on.

Providing comfort to those going through medical difficulties is one of the best ways to help make the world, a brighter, safer, happier place.

So, if you've been thinking of volunteering at a hospital, but had reservation, now might be the time to reconsider. You have no idea how much your efforts will mean to the patients you meet.

Clorox is committed to providing a gentle yet powerful clean, which is why they've partnered with Upworthy to promote those same traits in people, actions and ideas. Cleaning up and strength are important aspects of many of our social good stories. Check out the rest in the campaign to read more.

Images courtesy of John Scully, Walden University, Ingrid Scully
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Since March of 2020, over 29 million Americans have been diagnosed with COVID-19, according to the CDC. Over 540,000 have died in the United States as this unprecedented pandemic has swept the globe. And yet, by the end of 2020, it looked like science was winning: vaccines had been developed.

In celebration of the power of science we spoke to three people: an individual, a medical provider, and a vaccine scientist about how vaccines have impacted them throughout their lives. Here are their answers:

John Scully, 79, resident of Florida

Photo courtesy of John Scully

When John Scully was born, America was in the midst of an epidemic: tens of thousands of children in the United States were falling ill with paralytic poliomyelitis — otherwise known as polio, a disease that attacks the central nervous system and often leaves its victims partially or fully paralyzed.

"As kids, we were all afraid of getting polio," he says, "because if you got polio, you could end up in the dreaded iron lung and we were all terrified of those." Iron lungs were respirators that enclosed most of a person's body; people with severe cases often would end up in these respirators as they fought for their lives.

John remembers going to see matinee showings of cowboy movies on Saturdays and, before the movie, shorts would run. "Usually they showed the news," he says, "but I just remember seeing this one clip warning us about polio and it just showed all these kids in iron lungs." If kids survived the iron lung, they'd often come back to school on crutches, in leg braces, or in wheelchairs.

"We all tried to be really careful in the summer — or, as we called it back then, 'polio season,''" John says. This was because every year around Memorial Day, major outbreaks would begin to emerge and they'd spike sometime around August. People weren't really sure how the disease spread at the time, but many believed it traveled through the water. There was no cure — and every child was susceptible to getting sick with it.

"We couldn't swim in hot weather," he remembers, "and the municipal outdoor pool would close down in August."

Then, in 1954 clinical trials began for Dr. Jonas Salk's vaccine against polio and within a year, his vaccine was announced safe. "I got that vaccine at school," John says. Within two years, U.S. polio cases had dropped 85-95 percent — even before a second vaccine was developed by Dr. Albert Sabin in the 1960s. "I remember how much better things got after the vaccines came out. They changed everything," John says.

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2020 was difficult (to say the least). The year was full of life changes, losses, and lessons as we learned to navigate the "new normal." You may have questions about what the changes and challenges of 2020 mean for your taxes. That's where TurboTax Live comes in, making it easy to connect with real tax experts to help with your taxes – or even do them for you, start to finish.

Not only has TurboTax Live helped millions of people get their taxes done right, but this year they've also celebrated people who uplifted their communities during a difficult time by surprising them with "little lifts" to help out even more.

Here are a few of their stories:


Julz, hairdresser and salon owner

"As a hairdresser and salon owner, 2020 was extremely challenging," says Julz. "Being a hairdresser has historically been a recession-proof industry, but we've never faced global shut down due to health risk, or pandemic, not in my lifetime. And for the first time, hairdressers didn't have job security."

Julz had to shut down her salon and go on unemployment benefits for the first time. She also had to figure out how she was going to support herself, her staff and her business during this difficult time. But many other beauty industry professionals didn't have access to the resources they needed, so Julz decided to help.

"My business partner and I began teaching basic financial literacy to other beauty industry professionals," she says. "Transitioning our business from behind the chair to an online academy was a challenge we tackled head-on so that we could move hairdressers into this new space of education, and create a more accessible curriculum to better serve our industry.

Julz connected with a TurboTax Live expert who helped her understand how unemployment affected her taxes and gave her guidance on filing quarterly estimated taxes for her small business. "I was terrified to sit at a computer and tackle this mess of receipts," Julz says, so "it was great to have some virtual handholding to walk me through each question."

In addition to giving Julz the personalized tax advice she needed, TurboTax Live surprised her with a "little lift" that empowered her to help even more beauty professionals. "When my tax expert Diana surprised me with a little lift, I was moved to tears," says Julz. "With that little lift, I was able to establish a scholarship fund to help get other hairdressers the education they deserve."


Alana, new mom

Alana welcomed her first child in 2020. "I think my biggest challenge was figuring out how to be a mom, with no guidance," she says. "My original plan was to have my mom by my side, teaching me the ropes, but because of COVID, she wasn't able to come out here."

She was also without a job for most of 2020 and struggled to find something new.

So, Alana took it as a sign: she decided to launch her own business so she could support her new baby, and that's exactly what she did. She started a feel-good company that specializes in creating affirmation card decks — and she's currently in the process of starting a second, video-editing business.

TurboTax Live answered Alana's questions about her taxes and gave her some much-needed advice as she prepared to launch her businesses. Thanks to their "little lift," they provided her with a little emotional support too.

"I got my mom a plane ticket to finally [have her] meet [my daughter] for her first birthday," Alana says. "I was also able to get a new computer," which helped her invest in her new business and work on her video editing skills. "It's helped my family and me so much," she says.


Michael, science teacher

When schools shut down across the country last year, Michael had to learn how to adapt to a virtual classroom.

"As a teacher, I had to completely revamp everything," he says, so that he could keep his students engaged while teaching online. "At the beginning, it was a nightmare because I had no idea. I had to go from A-Z within a couple of weeks."

Michael's TurboTax Live expert answered his questions about how working from home affected his taxes and helped him uncover surprising tax deductions. To top it all off, his expert surprised him with brand new science equipment and supplies, which allowed him to create an entire line of classes on YouTube, TikTok, Instagram, and Facebook. "Now I can truly potentially reach millions of children with my lessons," he says. "I would never have taken that leap if not for the little lift from TurboTax Live."



Ricky, motivational youth speaker

As a motivational speaker, Ricky was used to doing his job in person, but, he says, "when COVID-19 hit, it altered my ability to travel and visit schools in person [because] schools moved to fully virtual or hybrid models."

He knew he had to pivot — so he began offering small virtual group workshops for student leadership groups at middle and high schools.

"This allowed me to work with student leaders to plan how they would continue making a positive impact on their school community," he says. He wasn't sure how being remote would affect his taxes, but TurboTax Live Self-Employed gave him the advice and answers that he needed to keep more money in his pocket at tax time — and the little lift he received from them has helped him serve even more students.

"[It] has been a major blessing," he says "There will be multiple schools and student groups from across the country that I can hold leadership workshops with to empower them with the tools to be inspirational leaders in their school, community, and world."

Plus, he says, it was great knowing he had an expert to help him figure out how being remote affected his taxes. "I felt confident and assured in the process of filing my taxes knowing I had an expert working with me, says Ricky. "There were things my expert knew that I would not have considered when filing on my own."

Filing your taxes doesn't have to be intimidating, especially after a year like 2020. TurboTax Live experts can give you the "little lift" you need to get your taxes done. File with the help of an expert or let an expert file for you! Go to TurboTax Live to get started.

Images courtesy of John Scully, Walden University, Ingrid Scully
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Since March of 2020, over 29 million Americans have been diagnosed with COVID-19, according to the CDC. Over 540,000 have died in the United States as this unprecedented pandemic has swept the globe. And yet, by the end of 2020, it looked like science was winning: vaccines had been developed.

In celebration of the power of science we spoke to three people: an individual, a medical provider, and a vaccine scientist about how vaccines have impacted them throughout their lives. Here are their answers:

John Scully, 79, resident of Florida

Photo courtesy of John Scully

When John Scully was born, America was in the midst of an epidemic: tens of thousands of children in the United States were falling ill with paralytic poliomyelitis — otherwise known as polio, a disease that attacks the central nervous system and often leaves its victims partially or fully paralyzed.

"As kids, we were all afraid of getting polio," he says, "because if you got polio, you could end up in the dreaded iron lung and we were all terrified of those." Iron lungs were respirators that enclosed most of a person's body; people with severe cases often would end up in these respirators as they fought for their lives.

John remembers going to see matinee showings of cowboy movies on Saturdays and, before the movie, shorts would run. "Usually they showed the news," he says, "but I just remember seeing this one clip warning us about polio and it just showed all these kids in iron lungs." If kids survived the iron lung, they'd often come back to school on crutches, in leg braces, or in wheelchairs.

"We all tried to be really careful in the summer — or, as we called it back then, 'polio season,''" John says. This was because every year around Memorial Day, major outbreaks would begin to emerge and they'd spike sometime around August. People weren't really sure how the disease spread at the time, but many believed it traveled through the water. There was no cure — and every child was susceptible to getting sick with it.

"We couldn't swim in hot weather," he remembers, "and the municipal outdoor pool would close down in August."

Then, in 1954 clinical trials began for Dr. Jonas Salk's vaccine against polio and within a year, his vaccine was announced safe. "I got that vaccine at school," John says. Within two years, U.S. polio cases had dropped 85-95 percent — even before a second vaccine was developed by Dr. Albert Sabin in the 1960s. "I remember how much better things got after the vaccines came out. They changed everything," John says.

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