A scorching hot take on why younger people say 'no problem' instead of 'you're welcome'
This slam on cashiers turned into a masterclass on gratitude.

What's in a response?
Have you ever wondered why people don't seem to say “you're welcome" anymore?
The phenomenon has really caught on lately but it's roots go further back. In 2015, author and professor Tom Nichols tweeted out an angry response after receiving what he thought was poor customer service:
“Dear Every Cashier in America: the proper response to 'thank you' is 'you're welcome,' not 'no problem.' And *you're* supposed to thank *me.*" The angry tweet elicited a number of mocking responses from people on social media.
But eventually one person chimed in with a detailed and thoughtful response that just might give you pause the next time you or someone you know says, “no problem."

Just because it's different doesn't mean it's impolite.
Photo by Christiann Koepke on UnsplashIt's not about being polite. Our views on gratitude are evolving.
In a response that is going viral on Reddit, one person writing under the name "lucasnoahs" laid it all out:
Actually the “you're welcome/no problem" issue is simply a linguistics misunderstanding. Older ppl tend to say “you're welcome," younger ppl tend to say “no problem." This is because for older people the act of helping or assisting someone is seen as a task that is not expected of them, but is them doing extra, so it's them saying, “I accept your thanks because I know I deserve it."
“No problem," however, is used because younger people feel not only that helping or assisting someone is a given and expected but also that it should be stressed that you're need for help was no burden to them (even if it was).
Basically, older people think help is a gift you give, younger people think help is an expectation required of them.
Nichols took a lot of flack for his comment. But the insightful response reveals something important about gratitude.
The thoughtful response from “lucasnoahs" doesn't apply to everyone. After all, there are certainly a lot of people of any age group for whom acts of kindness and gestures of gratitude are “no problem."
Still, his message conveys an important idea that doing well for others does not have to be a grand gesture. It can be a simple act -- and the additional act of letting someone know that it's really no problem helps relieve any potential sense of debt or guilt the person receiving the gesture might otherwise take on.
Most of the time, doing the right thing is indeed no problem. In fact, it might be the solution to a lot of the daily problems we grapple with.
This article originally appeared six years ago.



A Generation Jones teenager poses in her room.Image via Wikmedia Commons
An office kitchen.via
An angry man eating spaghetti.via 



An Irish woman went to the doctor for a routine eye exam. She left with bright neon green eyes.
It's not easy seeing green.
Did she get superpowers?
Going to the eye doctor can be a hassle and a pain. It's not just the routine issues and inconveniences that come along when making a doctor appointment, but sometimes the various devices being used to check your eyes' health feel invasive and uncomfortable. But at least at the end of the appointment, most of us don't look like we're turning into The Incredible Hulk. That wasn't the case for one Irish woman.
Photographer Margerita B. Wargola was just going in for a routine eye exam at the hospital but ended up leaving with her eyes a shocking, bright neon green.
At the doctor's office, the nurse practitioner was prepping Wargola for a test with a machine that Wargola had experienced before. Before the test started, Wargola presumed the nurse had dropped some saline into her eyes, as they were feeling dry. After she blinked, everything went yellow.
Wargola and the nurse initially panicked. Neither knew what was going on as Wargola suddenly had yellow vision and radioactive-looking green eyes. After the initial shock, both realized the issue: the nurse forgot to ask Wargola to remove her contact lenses before putting contrast drops in her eyes for the exam. Wargola and the nurse quickly removed the lenses from her eyes and washed them thoroughly with saline. Fortunately, Wargola's eyes were unharmed. Unfortunately, her contacts were permanently stained and she didn't bring a spare pair.
- YouTube youtube.com
Since she has poor vision, Wargola was forced to drive herself home after the eye exam wearing the neon-green contact lenses that make her look like a member of the Green Lantern Corps. She couldn't help but laugh at her predicament and recorded a video explaining it all on social media. Since then, her video has sparked a couple Reddit threads and collected a bunch of comments on Instagram:
“But the REAL question is: do you now have X-Ray vision?”
“You can just say you're a superhero.”
“I would make a few stops on the way home just to freak some people out!”
“I would have lived it up! Grab a coffee, do grocery shopping, walk around a shopping center.”
“This one would pair well with that girl who ate something with turmeric with her invisalign on and walked around Paris smiling at people with seemingly BRIGHT YELLOW TEETH.”
“I would save those for fancy special occasions! WOW!”
“Every time I'd stop I'd turn slowly and stare at the person in the car next to me.”
“Keep them. Tell people what to do. They’ll do your bidding.”
In a follow-up Instagram video, Wargola showed her followers that she was safe at home with normal eyes, showing that the damaged contact lenses were so stained that they turned the saline solution in her contacts case into a bright Gatorade yellow. She wasn't mad at the nurse and, in fact, plans on keeping the lenses to wear on St. Patrick's Day or some other special occasion.
While no harm was done and a good laugh was had, it's still best for doctors, nurses, and patients alike to double-check and ask or tell if contact lenses are being worn before each eye test. If not, there might be more than ultra-green eyes to worry about.