A scorching hot take on why younger people say 'no problem' instead of 'you're welcome'
This slam on cashiers turned into a masterclass on gratitude.

What's in a response?
Have you ever wondered why people don't seem to say “you're welcome" anymore?
The phenomenon has really caught on lately but it's roots go further back. In 2015, author and professor Tom Nichols tweeted out an angry response after receiving what he thought was poor customer service:
“Dear Every Cashier in America: the proper response to 'thank you' is 'you're welcome,' not 'no problem.' And *you're* supposed to thank *me.*" The angry tweet elicited a number of mocking responses from people on social media.
But eventually one person chimed in with a detailed and thoughtful response that just might give you pause the next time you or someone you know says, “no problem."
Just because it's different doesn't mean it's impolite.
Photo by Christiann Koepke on UnsplashIt's not about being polite. Our views on gratitude are evolving.
In a response that is going viral on Reddit, one person writing under the name "lucasnoahs" laid it all out:
Actually the “you're welcome/no problem" issue is simply a linguistics misunderstanding. Older ppl tend to say “you're welcome," younger ppl tend to say “no problem." This is because for older people the act of helping or assisting someone is seen as a task that is not expected of them, but is them doing extra, so it's them saying, “I accept your thanks because I know I deserve it."
“No problem," however, is used because younger people feel not only that helping or assisting someone is a given and expected but also that it should be stressed that you're need for help was no burden to them (even if it was).
Basically, older people think help is a gift you give, younger people think help is an expectation required of them.
Nichols took a lot of flack for his comment. But the insightful response reveals something important about gratitude.
The thoughtful response from “lucasnoahs" doesn't apply to everyone. After all, there are certainly a lot of people of any age group for whom acts of kindness and gestures of gratitude are “no problem."
Still, his message conveys an important idea that doing well for others does not have to be a grand gesture. It can be a simple act -- and the additional act of letting someone know that it's really no problem helps relieve any potential sense of debt or guilt the person receiving the gesture might otherwise take on.
Most of the time, doing the right thing is indeed no problem. In fact, it might be the solution to a lot of the daily problems we grapple with.
This article originally appeared six years ago.
There's a reason why some people can perfectly copy accents, and others can't
Turns out, there's a neurodivergent link.
A woman in black long sleeve shirt stands in front of mirror.
Have you ever had that friend who goes on vacation for four days to London and comes back with a full-on Queen's English posh accent? "Oooh I left my brolly in the loo," they say, and you respond, "But you're from Colorado!" Well, there are reasons they (and many of us) do that, and usually it's on a pretty subconscious level.
It's called "accent mirroring," and it's actually quite common with people who are neurodivergent, particularly those with ADHD (Attention Deficit Hyperactivity Disorder). According Neurolaunch, the self-described "Free Mental Health Library," "Accent mirroring, also known as accent adaptation or phonetic convergence, is the tendency to unconsciously adopt the accent or speech patterns of those around us. This linguistic chameleon effect is not unique to individuals with ADHD, but it appears to be more pronounced and frequent in this population."
Essentially, when people have conversations, we're constantly "scanning" for information—not just the words we're absorbing, but the inflection and tone. "When we hear an accent, our brains automatically analyze and categorize the phonetic features, prosody, and intonation patterns," writes Neurolaunch. For most, this does result in copying the accent of the person with whom we're speaking. But those with ADHD might be more sensitive to auditory cues. This, "coupled with a reduced ability to filter out or inhibit the impulse to mimic…could potentially explain the increased tendency for accent mirroring."
While the article explains further research is needed, they distinctly state that, "Accent mirroring in individuals with ADHD often manifests as an unconscious mimicry of accents in social situations. This can range from subtle shifts in pronunciation to more noticeable changes in intonation and speech rhythm. For example, a person with ADHD might find themselves unconsciously adopting a Southern drawl when conversing with someone from Texas, even if they’ve never lived in the South themselves."
People are having their say online. On the subreddit r/ADHDWomen, a thread began: "Taking on accents is an ADHD thing?" The OP shares, "My whole life, I've picked up accents. I, myself, never noticed, but everyone around me would be like, 'Why are you talking like that??' It could be after I watched a show or movie with an accent or after I've traveled somewhere with a different accent than my 'normal.'
They continue, "Apparently, I pick it up fast, but it fades out slowly. Today... I'm scrolling Instagram, I watch a reel from a comedian couple (Darcy and Jeremy. IYKYK) about how Darcy (ADHD) picks up accents everywhere they go. It's called ADHD Mirroring??? And it's another way of masking."
(The OP is referring to Darcy Michaels and his husband Jeremy Baer, who are both touring comedians based in Canada.)
Hundreds of people on the Reddit thread alone seem to relate. One comments, "Omfg I've done this my whole life; I'll even pick up on the pauses/spaces when I'm talking to someone who is ESL—but English is my first language lol."
Sometimes, it can be a real issue for those around the chameleon. "I accidentally mimicked a waitress's weird laugh one time. As soon as she was out of earshot, my family started to reprimand me, but I was already like 'oh my god I don’t know why I did that, I feel so bad.'"
Many commenters on TikTok were shocked to find out this can be a sign of ADHD. One jokes, "Omg, yes, at a store the cashier was talking to me and she was French. She's like 'Oh are you French too? No, I'm not lol. I'm very east coast Canada."
And some people just embrace it and make it work for them. "I mirror their words or phrase! I’m 30. I realized I start calling everyone sweetie cause my manager does & I work at coffee shop."