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southwest airlines

With thousands of flights canceled, tensions in airports are high.

Air travel is a hot mess right now, especially with Southwest Airlines apparently in a system-wide meltdown. Thousands of flights have been canceled. Passengers are stranded at airports across the country. Checked bags are nowhere to be found. People are complaining of hours-long customer service lines and no one answering phones.

All of this is immensely frustrating, of course. No one likes having their plans changed without warning and having to scramble to problem-solve on the fly. Traveling is already stressful as it is, especially during the holidays, which is all the more reason to follow the one hard and fast rule for when your travel plans get disrupted.

Be kind to airline employees.

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