Garry Civitello called into C-SPAN with his heart and insecurities on his sleeve.

Civitello, a white man from Asheville, North Carolina, wanted to speak with Heather McGhee, a black woman and president of Demos, a public policy group working to promote democracy for all. But his question wasn't specifically about public policy. It was about what he could do to be a better person.

"I'm a white male, and I'm prejudiced. What can I do to change, you know, to be a better American?"

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