A hurricane destroys your home. Without your glasses, you're nearly blind. What do you do?

Like so many others, eye doctor Jarrett Johnson lost everything when Hurricane Katrina struck.

Her home? Flooded. Her optometry practice? Destroyed. Her family? Displaced and stranded throughout the city of New Orleans.

One phone call, though, was about to change her life. Maybe even more so than the storm itself.


Johnson and her kids were lucky enough to get out of New Orleans in time.

"My husband and I always had a plan," she told me. In the days and hours leading up to the storm, she packed up her office and sent her staff home. Then she jumped into a car with her children, just 2 and 6 years old at the time, and started driving.

Johnson's office was dismantled by storm waters from Hurricane Katrina. All photos courtesy of VSP Global.

After an 18-hour trek through flooded and crowded streets, she found herself in a little hotel in Horn Lake, Mississippi. Then Memphis. Her husband stayed in New Orleans for his job. Her father and brother-in-law did, too. Some other family members had made it to Houston, where she eventually joined them.

It was chaos. But at least she and her children were safe.

That's when the phone rang.

VSP Global, one of the largest vision care companies in the world, wanted her to come back to New Orleans.

At first, she thought they were nuts.

But VSP was adamant. They were scraping together a team of eye doctors — yes, eye doctors — to help out with the relief efforts. Johnson knew the city. She had treated thousands of patients there over the years. She was a perfect fit.

Johnson evaluates an eye patient.

But leaving her family behind wasn't an easy decision.

"My husband was very, very frightened" of the prospect of her going back, she said. "New Orleans wasn't the safest place at the time. All the looting and those kinds of things. A lot of black mold. He was concerned about my well-being and my health."

But she did go back. And what she found when she arrived in the city devastated her.

"I could see in the distance, just these long lines of people. I kept thinking, 'What were they doing?' As I got closer, it was lines of people waiting for water and other lines of people waiting to get their eyes examined."

We all saw Katrina's mass destruction on the news. But what we didn't see were the thousands of people who lost their glasses and contacts.

A piece of eyewear is such a small thing, but without it, some Katrina survivors couldn't do basic tasks. Couldn't navigate the city. Couldn't fill out FEMA paperwork. Couldn't begin to rebuild their lives.

And then there were the first-line defenders. The police and firemen who had lost their own eyewear in the fray. Without it, they couldn't see. And they couldn't help.

But there was another problem. Johnson and her peers had no building and no equipment to do their work. The city was still in shambles.

"I had to get in there and do something," she said. "I had worked in Central America and Costa Rica before; all those skills just kicked in. I immediately started making makeshift exam rooms."

Docked cruise ships were used to house emergency personnel. They also made good eye clinics.

She helped establish clinics anywhere she could, one of the largest ones inside a cruise ship dining room. She set up makeshift eyewear dispensaries, along with a network of helpers to form a sort of patchwork postal chain to get supplies into the city. Hopping from clinic to clinic, Johnson helped people get new glasses or contacts and also worked to stop the spread of severe eye infections due to the black mold caused by all the flooding.

All of this while living on the second floor of her home, since the first floor was completely drowned in sewage.

All in all, Johnson and her fellow optometrists treated 10,000 people over the six months following Katrina.

Johnson (left) poses with other volunteers.

But one patient stood out in her memory among the rest.

He was a man she recognized from her practice. He told her his home was destroyed and that he waded through waist-deep water for hours trying to get to the Superdome with his hard contact lenses, needed to treat a serious eye condition, on his tongue the whole time so he wouldn't lose them.

He made it to the Superdome, she remembers him saying. But after hours of wading and swimming, physically and mentally drained, he somehow lost the lenses after all.

When he arrived at one of her makeshift clinics, he was completely disoriented. And desperate to get his sight back.

Thanks to Johnson and the others, people like him were able to see again. And from there, they could finally begin picking up the pieces of what was lost.

As for Johnson? She doesn't want kudos. She says the experience helped her heal.

"The people of New Orleans were grateful," she said. "But myself and the other doctors, we had lost our jobs, our homes, our income, and even our family members. This gave us an opportunity to fill some of that emptiness."

Giving back was her way of beginning again. Whether she wants the title or not, that makes her a hero.

More
Courtesy of Houseplant.

In America, one dumb mistake can hang over your head forever.

Nearly 30% of the American adult population — about 70 million people — have at least one criminal conviction that can prevent them from being treated equally when it comes to everything from job and housing opportunities to child custody.

Twenty million of these Americans have felony convictions that can destroy their chances of making a comfortable living and prevents them from voting out the lawmakers who imprisoned them.

Many of these convictions are drug-related and stem from the War on Drugs that began in the U.S. '80s. This war has unfairly targeted the minority community, especially African-Americans.

Keep Reading Show less
Culture

Climate change is happening because the earth is warming at an accelerated rate, a significant portion of that acceleration is due to human activity, and not taking measures to mitigate it will have disastrous consequences for life as we know it.

In other words: Earth is heating up, it's kinda our fault, and if we don't fix it, we're screwed.

This is the consensus of the vast majority of the world's scientists who study such things for a living. Case closed. End of story.

How do we know this to be true? Because pretty much every reputable scientific organization on the planet has examined and endorsed these conclusions. Thousands of climate studies have been done, and multiple peer-reviewed studies have been done on those studies, showing that somewhere between 84 and 97 percent of active climate science experts support these conclusions. In fact, the majority of those studies put the consensus well above 90%.

Keep Reading Show less
Nature
via James Anderson

Two years ago, a tweet featuring the invoice for a fixed boiler went viral because the customer, a 91-year-old woman with leukemia, received the services for free.

"No charge for this lady under any circumstances," the invoice read. "We will be available 24 hours to help her and keep her as comfortable as possible."

The repair was done by James Anderson, 52, a father-of-five from Burnley, England. "James is an absolute star, it was overwhelming to see that it cost nothing," the woman's daughter told CNN.

Keep Reading Show less
Heroes

I live in a family with various food intolerances. Thankfully, none of them are super serious, but we are familiar with the challenges of finding alternatives to certain foods, constantly checking labels, and asking restaurants about their ingredients.

In our family, if someone accidentally eats something they shouldn't, it's mainly a bit of inconvenient discomfort. For those with truly life-threatening food allergies, the stakes are much higher.

I can't imagine the ongoing stress of deadly allergy, especially for parents trying to keep their little ones safe.

Keep Reading Show less
popular