upworthy

aarp

via James Anderson

Two years ago, a tweet featuring the invoice for a fixed boiler went viral because the customer, a 91-year-old woman with leukemia, received the services for free.

"No charge for this lady under any circumstances," the invoice read. "We will be available 24 hours to help her and keep her as comfortable as possible."

The repair was done by James Anderson, 52, a father-of-five from Burnley, England. "James is an absolute star, it was overwhelming to see that it cost nothing," the woman's daughter told CNN.


In March of 2017, Anderson closed his plumbing business and relaunched it as a non-profit known as Depher. Depher is a community project for vulnerable people that provides plumbing services at a discount, and sometimes for free, depending on funding.

RELATED: Iowa school is giving students PE credits for helping the elderly and disabled with their yard work

Depeher relies heavily on crowdfunding to deliver its services and recently it received £2,000 from the Duchy of Lancaster Benevolent Fund, the Queen's charity. When finding is low, Anderson offers a 25% discount.

Anderson explains the need for his services on Depher's GoFundMe page.

The safety of our elderly and disabled relies on funding and kindness, without it we may not be able to get to everyone that needs this lifeline.
From when this started in March 2017 we have helped over 1980 people and families, because of donations from the public and from ourselves at northern plumbing and heating ltd.
With this i know that we could make a difference to at least some of the 16.5 million registered elderly and disabled people in the UK and hopefully one day with your help them all.

Sometimes Anderson has to dig down into his own pockets to pay for jobs and he currently owes around £8,000.

"As long as I have enough money to fill up the tank in my car, I will be there to try and help the people who need it," he told CNN.

It all began when Anderson saw another plumbing company trying to manipulate an elderly person.

RELATED: Bus driver comforts scared boy on his first day of kindergarten in heartwarming photo

"It got me thinking about other elderly and vulnerable people — we need to do something more to help the people who need it most," Anderson said.

"A lot of elderly and disabled people don't like asking for assistance and if they can't afford something like fixing the boiler, they might not do it and get into trouble," he continued. "We are there to take that worry away."

via D.e.p.h.e.r Community CIC / Twitter

In the two-and-a half years since he relaunched Depher as a non-profit, he has helped over 2300 vulnerable people.

When we think of the needs of the elderly and disabled we often think about food or health care, but when people are in a vulnerable position, health-wise and/or financially, things begin to deteriorate around the house.

This can create a dangerous environment and also a living space that doesn't allow them to live with dignity.

Anderson is a great example of a person that uses his unique talents to benefit those that really need the help. It begs the question, how can all of us use our unique gifts to help those in need in our communities?

You can contribute to Depher at GoFundMe.

True
Ad Council + AARP

12 years ago, Brent's wife, Ruth, noticed that one of her fingers was stiff and she had trouble holding it still.

It was the first sign of Parkinson's. The disease eventually spread its symptoms to the rest of her body, leaving her with severely limited mobility. Ruth now needs help with everything from eating to turning over when she gets uncomfortable during the night.

When Brent helps her, he just sees it as an extension of loving and caring for his wife before the Parkinson's.


He is his wife's caregiver. He helps her eat, walk, and do small stuff like "scratching her nose," he says. The couple attends church together as well.

But one thing got in the way: their van.

They drove to church, and everywhere else, in the van they'd had for countless years. Well-loved but worn down at over 270,000 miles, the van was rapidly deteriorating.

GIFs via David West/"The Van"/YouTube.

"It would start up and drive and then when it got hot, and we stopped, it would leave us stranded," says Brent in the video. If he tried to jump-start it, things would often start smoking, particularly the air conditioning.

Finally, it was someone else's turn to take on some of the burden and care for both Brent and Ruth.

Janet West had purchased a new car, and her previous Honda van was in need of a new home. With so many family memories in the van, Janet wanted to pass it on to another family where it could accumulate even more.

Not long after she purchased her new car, someone at church praised Janet's son for helping a family from the congregation repair their vehicle in the parking lot. It was Brent and Ruth's old van, breaking down again as they tried to make their way home after that day's service.

So she just gave them her old one.

It was a simple decision for her, but the new van has been a "wonderful blessing" for Brent and Ruth. Without the constant need to repair or restart their vehicle, Brent can better care for his wife and make sure she's comfortable.

"Lots of times people think in order to bless other people it takes huge financial gifts, [but] I was able to figure out something that was a very simple thing," says Janet.

As for being his wife's caregiver, Brent says, "I feel privileged to be able to do this."

Caregivers are all around us and they need care, too.

  • 55% of family caregivers report being overwhelmed by the amount of care their family member needs. (AARP)
  • Nearly 4 in 10 (38%) family caregivers report a moderate (20%) to high degree (18%) of financial strain as a result of providing care. (AARP)
  • In 2014, 60% of family caregivers had full- or part-time jobs. (AARP)

Maybe you know someone in your life who acts as a caregiver to friend or family member. Maybe there's an unpaid caregiver in your community who you haven't gotten to know. It's these people who need your support.

For people who already give so much of themselves to keep their loved ones safe and comfortable, help is a priceless gift.

"I think it is really important that we are aware of those people who are caregivers," says Brent. "They do need the extra help."

Watch Brent and Ruth's story in this awesome PSA below: