Shop
 Explore 

Oregon utilizes teen volunteers to run their YouthLine teen crisis hotline

“Each volunteer gets more than 60 hours of training, and master’s level supervisors are constantly on standby in the room.”

mental health; suicide prevention; crisis hotline; teen mental health; mental health crisis

PBS YouTube Screenshot

Oregon utilizes teen volunteers to man YouthLine teen crisis hotline

Editor's Note: If you are having thoughts about taking your own life, or know of anyone who is in need of help, the 988 Suicide & Crisis Lifeline is a United States-based suicide prevention network of over 200+ crisis centers that provides 24/7 service via a toll-free hotline with the number 9-8-8. It is available to anyone in suicidal crisis or emotional distress.

Mental health is a top-of-mind issue for a lot of people. Thanks to social media and people being more open about their struggles, the stigma surrounding seeking mental health treatment appears to be diminishing. But after the social and emotional interruption of teens due the pandemic, the mental health crises among adolescents seem to have jumped to record numbers.

PBS reports that Oregon is "ranked as the worst state for youth mental illness and access to care." But they're attempting to do something about it with a program that trains teenagers to answer crisis calls from other teens. They aren't alone though, as there's a master's level supervisor at the ready to jump in if the call requires a mental health professional.

The calls coming into the Oregon YouthLine can vary drastically, anywhere from relationship problems to family struggles, all the way to thoughts of self-harm and suicide. Teens manning the phones are provided with 60 hours of training and are taught to recognize when the call needs to be taken over by the adult supervisor.

"We’re not medical professionals. We’re like a sidekick, really. The person has the option to choose what they want to do," Mia, a YouthLine volunteer, told PBS NewsHour. "They’re like the hero of the story. We’re just there to assist them to make that choice."

The uniqueness of this program is the fact that teens are helping teens, and while that may seem strange to some, William Brangham revealed to PBS NewsHour that research shows teens actually cope better with stress when interacting with peers. A study from 2017 shows that interacting with peers after a particularly stressful event helps calm emotional upset.

Surprisingly, the program isn't new. It's been around for 20 years and has mostly received calls from Oregon, but since 2021, calls have been coming from all over the country. Since fielding crisis calls can take a toll on anyone who does it, YouthLine has worked to combat the impacts on the volunteers.

"Woven into all of the mentoring, all of the training are these—these safeguards for these young people, that we have contact information for their parents. We can reach out to them if they need to. They do check-ins every day after every shift. We underestimate the capacity of what young people can do to help other young people. As adults, it’s easy for us to say they can’t do that. But they can," Emily Moser, YouthLine’s director told PBS.

The program won't solve the mental health crisis amongst teens, but it can certainly help fill in the gaps.

Watch the full segment below:

From Your Site Articles

Fascinating video shows how an orangutan mom learned to nurse from a breastfeeding zookeeper

Zoe had been orphaned at a young age and hadn't developed her maternal instincts.

Metro Richmond Zoo/Youtube

Just two new moms helping each other.

Whitlee Turner, a zookeeper for the Metro Richmond Zoo in Virginia, was given a unique task—teach an orangutan to breastfeed.

Turner’s pupil, Zoe, had been orphaned at a young age, and without guidance presumably hadn’t learned any maternal instincts. Zoe’s first baby had to be hand-raised after she was unable to nurse, so when baby #2 came around, the zoo was determined to reach a different outcome.

That’s why they called on Turner, who had coincidentally also become a new mom. Thinking Zoe could be taught by example—a strategy that’s proven successful in the past—Turner was asked to bring her newborn son, Caleb, in to give a demonstration.

Turner agreed wholeheartedly.

Keep ReadingShow less

New Yorkers rallied around nervous autistic man left alone in the subway until he got home safely

He was waiting for a cousin who never showed up.

via Susan Sermoneta/Flickr

A subway station at 59th street in New York City.

New Yorkers may seem like a brash, uncaring bunch to the uninitiated. But when you get to know the people and the city, you’ll probably realize that they are “kind, but not nice,” as opposed to how many describe people on the West Coast as “nice, but not kind.”

A great example of New Yorkers looking out for one another happened on Reddit’s AskNYC subforum earlier this month. AskNYC is where New Yorkers consult one another on various topics, such as where to get cheap rent, subway shortcuts, and places to volunteer.

It all started when a Redditor named Andy, 21, who is autistic , reached out for help in a post titled, “Please help, where do I wait.” On the forum he goes by the name GalacticBambi. Andy is a native New Yorker who moved away at a young age. His father passed away two years ago, so he came back to the Big Apple to see his cousin and learn more about his father.

Keep ReadingShow less

kindness of strangers

Basketball referee has an emotional reunion with the player who saved his life on the court

Not many people survive a "widow maker," but thanks to the player's quick actions, this ref lived to call another game.

Basketball referee reunites with player who saved his life.

There are some things people are never quite prepared to experience, and a heart attack is high on that list. Semi-pro basketball referee John Sculli found himself on the receiving end of an unexpected heart attack, right in the middle of reffing a game.

Sculli was keenly watching the game between Toledo Glass City and the Jamestown Jackals when he went from following the players down the court to sprawled out on the ground. He was quickly surrounded by other referees, but his fall got the attention of Myles Copeland, who recognized Sculli was unresponsive and immediately began CPR.

"I had never witnessed someone just collapse, but I knew what had to be done," Copeland told CBS.

Turns out Copeland wasn't just a basketball player, he was also a firefighter, and his quick actions saved Sculli's life. Doctors told the referee and his fiancé, Donna, that he had a "widow maker" heart attack, which is often fatal. So when the two men got a chance to reconnect with Donna in tow, emotions ran high and CBS caught it on video.

Keep ReadingShow less

referee heart attack

Mom has the perfect hack for pesky stomach bugs that can make cleaning beds a non-issue

She calls it the "puke bed" and it's genius.

Lovedthishatedthat|TikTok

No more cleaning mattresses. Mom has a hack for stomach bugs.

Whether you have kids or plan to have kids in the future, you should know that you're going to clean up someone else's bodily fluids and waste. It's just a fact of caring for small children. In fact, you can almost guarantee that you're going to clean up vomit that exits a tiny person's body with more force than you knew possible. Is it fun? No. Does it help that kids are cute and just want cuddles when they're not feeling well? Absolutely.

There are all kinds of tips and tricks to make your little ones feel better during cootie season, which can sometimes feel year-round. Some people swear by homeopathic preventions and remedies while others stock up on vitamin C. But outside of Pedialyte popsicles and keeping a bucket nearby hoping for the best, there's not really a trick to surviving the dreaded stomach bug.

Except, maybe there is. A mom who runs the TikTok account @lovedthishatedthat may have just cracked the code to surviving those long nights when your kid has a stomach bug: an inflatable bed.

Keep ReadingShow less