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Etiquette expert shares 5 small talk hacks to make the most awkward person feel confident

"Let's make small talk less dreadful."

via Canva/Photos

A couple talking on a date.

It’s important to be good at making small talk, it’s how we can make friends in the workplace, find romance on a first date, and maintain meaningful connections with those in our community. However, many people are put off by the prospect of chatting with a stranger because they either find it uncomfortable or simply don’t enjoy discussing trivial topics, such as the weather, sports, or their job.

However, if you’re good at making small talk, you can elevate it to a medium level of conversation, and then hopefully something much more profound. TikToker Mariah Grumet Humbert, (@OldSoulEtiquette) put out a video with five “rapid fire small talk hacks that actually work,” and they're an excellent way for anyone to level up their conversation game.

 coworkers, small talk, conversation, coffee, jokes, communications tips Coworkers having a great conversation. via Canva/Photos

How to improve your small talk skills

“I feel like it’s time small talk gets a rebrand! What do you think? It doesn’t have to be that surface-level conversation that people dread, but it can actually be the start of a good connection or even a simple way to spread kindness,” Humbert wrote on Instagram.

Humbert is a certified etiquette trainer who works with individuals and organizations across the globe, offering private consulting, interactive workshops, webinars, and keynotes on topics such as social, dining, and business etiquette, first and lasting impressions, personal branding, the art of conversation and small talk, the power of your professional presence.

@oldsouletiquette

Small talk hacks that actually work! I know this to be true because I use them all every single day. Let’s make small talk less dreadful! ❤️ #etiquetteexpert #etiquettetips #smalltalk #tips #conversation #hacks

Five ‘rapid-fire’ small talk hacks that actually work

1. Frame your question

“[Frame it] so it prompts the other person to give you a longer-winded answer. For example, instead of saying ‘where did you grow up?’ Say ‘tell me about where you grew up.’”

2. Take note of your surroundings

“Use your host and surroundings to help you get started, as these are things you already have in common with this person.”

3. Have some back-pocket topics

“These are topics you are going to leave in your back pocket in case you need to use them. If there is an awkward silence in the conversation, or perhaps the conversation goes in a direction you don't really want it to go in.”

If you're looking for an easy way to remember some key topics, consider the FORD method: Family, Occupation, Recreation, Dreams. You can learn more about that here.

4. Give thoughtful responses

“Your answer should either end in a question for the other person or prompts the other person to ask you a follow-up question.”

5. Choose familiar subject matter

“Focus on bringing up topics that you can talk about endlessly. This will make the conversation flow a lot better.”


Humbert’s list of hacks can be helpful to those who feel uncomfortable making small talk with people because they don’t have a strategy. People may think that those who are adept at making friends at parties simply have the gift of gab or natural charisma. But what Humbert shows is that small talk is like any other skill in life. For many of us, it has to be learned and may not be something you pick up naturally. Now, with a few hacks under your belt, who knows what wonderful people you’ll meet at your next social gathering?

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This 3-step Harvard conversation trick makes shy people more likable

Making small talk easier? Yes, please.

via Pavel Danilyuk/Pexels

Two people having a conversation at a party.

Many people, especially those who are introverted and shy, are uncomfortable making small talk with someone new, whether they’re at a party, work event, or just standing in line at the grocery store. However, a 2017 Harvard study revealed a simple three-step trick to make you more likable and conversations more comfortable.

The researchers found that when approaching someone you have never met, asking a question and then two follow-up questions dramatically increases your likeability. The study was conducted by Harvard researchers and published in the Journal of Personality and Social Psychology.

“We identify a robust and consistent relationship between question-asking and liking,” the study's authors wrote. “People who ask more questions, particularly follow-up questions, are better liked by their conversation partners.”

party, gathering, small talk, connection, conversation, shy peopleTwo people chatting at a small gathering. Image via Canva

How do I make new people like me?

The study should be a big relief to shy people and introverts who are not interested in trying to impress people by going on and on about themselves.

According to the research, when you meet someone new at a party, the important thing is to approach them like it’s an interview, and you are the journalist. You just need one strong opening question and then you can follow up two times by asking them to clarify what they meant or expand on something they said.

“Think to yourself, 'I need to ask at least five questions in this conversation,' or 'I need to ask questions in this conversation, listen to the answers, and ask follow-up questions.' It’s easy to do, and—even better—requires almost no preparation,” Alison Wood Brooks, assistant professor and Hellman Faculty Fellow at Harvard Business School and a co-author of the study, said, according to Forbes.

People like those who ask follow-up questions not only because they enjoy talking about themselves, but because It also shows that their conversation partner is actively listening. They are paying attention, not looking over your shoulder at someone else. “Follow-up questions are an easy and effective way to keep the conversation going and show that the asker has paid attention to what their partner has said,” the researchers note.

The findings counter the strategy many use when meeting someone for the first time, whether on a blind date or at a networking event. For many, the first step is to try and impress the new person, but research shows that’s not the case.

shy, anxious, small talk, conversations, likeableA woman hides her face.Image via Canva

“The tendency to focus on the self when trying to impress others is misguided,” the study’s authors wrote, adding that “redirecting the topic of conversation to oneself, bragging, boasting or dominating the conversation, tend to decrease liking.”

It’s a pretty simple concept: people like talking about themselves and if you allow them, they’ll like you more. “Compared to those who do not ask many questions, people who do are better liked and learn more information from their conversation partners,” Brooks said. “This strategy does both. It’s an easy-to-deploy strategy anyone can use to not only be perceived as more emotionally intelligent but to actually be more emotionally intelligent as well.”

One of the studies cited by the authors focused on online dating and found that asking follow-up questions meant a greater chance of getting a second date. The researchers found that the top third of question-askers got the most second dates. When researchers looked at face-to-face speed daters, where they met 20 people at a time, they found that asking one more question on each date would help someone succeed in getting a “yes I want to see you again” on one more date.

The three-question rule has some caveats. You should make sure you're having a conversation, not an interrogation. “Asking a barrage of questions without disclosing information about yourself may come across as guarded, or worse, invasive,” Brooks says.

How much should I talk in a conversation?

conversation, group conversation, party, event, gathering, shy peopleA group of women look bored at a party.Image via Canva

While it’s important to ask questions when you meet someone new, you can’t let them do all the talking. Research shows that the perfect conversation ratio is 43:57. You do 43% of the talking and 57% of the listening. The goal is to make your conversation partner and new friend think, “Wow, that person really gets me” by the time the conversation ends.

The next time you find yourself in a social situation, you can feel a bit more relaxed knowing there is a scientifically proven way to ensure that people will find you likable and a good conversationalist. Remember the three-question rule: Open with a question and then ask two follow-ups.

Need even more Harvard-sourced tips for painless conversations? Listen to what the Harvard Business Review has to say:

- YouTubewww.youtube.com


This article originally appeared last year.

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Health

The 3-step Harvard conversation trick that makes shy people more likable

This will ease social anxiety at your next party.

via Pavel Danilyuk/Pexels

Two people having a conversation at a party.

Many people, especially those who are introverted and shy, are uncomfortable making small talk with someone new, whether they’re at a party, work event, or just standing in line at the grocery store. However, a Harvard study revealed a simple 3-step trick to make you more likable and conversations more comfortable.

The researchers found that when approaching someone you have never met, asking a question and then 2 follow-up questions dramatically increases your likeability. The study was conducted by Harvard researchers and published in the Journal of Personality and Social Psychology.

“We identify a robust and consistent relationship between question-asking and liking,” the study's authors write. “People who ask more questions, particularly follow-up questions, are better liked by their conversation partners.”

How do I make new people like me?

The study should be a big relief to shy people and introverts who are not interested in trying to impress people by going on and on about themselves.

According to the research, when you meet someone new at a party, the important thing is to approach them like it’s an interview, and you are the journalist. You just need one strong opening question and then you can follow up 2 times by asking them to clarify what they meant or expand on something they said.

via Nicole Michalou/Pexels

“Think to yourself, I need to ask at least five questions in this conversation, or I need to ask questions in this conversation, listen to the answers, and ask follow-up questions. It’s easy to do, and — even better — requires almost no preparation,” Alison Wood Brooks, assistant professor and Hellman Faculty Fellow at Harvard Business School and a co-author of the study, said, according to Forbes.

People like those who ask follow-up questions not only because they enjoy talking about themselves. It also shows that their conversation partner is actively listening. They are paying attention, not looking over your shoulder at someone else. “Follow-up questions are an easy and effective way to keep the conversation going and show that the asker has paid attention to what their partner has said,” the researchers write.

The findings counter the strategy many use when meeting someone for the first time, whether on a blind date or at a networking event. For many, the first step is to try and impress the new person, but research shows that’s not the case.

conversation, introverts, harvardTwo people talking at a party.via Antoni Shkraba/Pexels

“The tendency to focus on the self when trying to impress others is misguided,” the study’s authors wrote, adding that “redirecting the topic of conversation to oneself, bragging, boasting or dominating the conversation, tend to decrease liking.”

It’s a pretty simple concept: people like talking about themselves and if you allow them, they’ll like you more. “Compared to those who do not ask many questions, people who do are better liked and learn more information from their conversation partners,” Brooks said. “This strategy does both. It’s an easy-to-deploy strategy anyone can use to not only be perceived as more emotionally intelligent but to actually be more emotionally intelligent as well.”

One of the studies cited by the authors focused on online dating and found that asking follow-up questions meant a greater chance of getting a second date. The researchers found that the top third of question-askers got the most second dates. When researchers looked at face-to-face speed daters, where they met 20 people at a time, they found that asking one more question on each date would help someone succeed in getting a “yes I want to see you again” on one more date.

The 3-question rule has some caveats. You should make sure you're having a conversation, not an interrogation. “Asking a barrage of questions without disclosing information about yourself may come across as guarded, or worse, invasive,” Brooks says.

party, conversastion tips, harvardSome folks having fun at a party.via Pavel Danilyuk/Pexels

How much should I talk in a conversation?

While it’s important to ask questions when you meet someone new, you can’t let them do all the talking. Research shows that the perfect conversation ratio is 43:57. You do 43% of the talking and 57% of the listening. The goal is to make your conversation partner and new friend think, “Wow, that person really gets me” by the time the conversation ends.

The next time you find yourself in a social situation, you can feel a bit more relaxed knowing there is a scientifically proven way to ensure that people will find you likable and a good conversationalist. Remember the three-question rule: Open with a question and then ask 2 follow-ups.


This article originally appeared in September.

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Feel free to turn down invitations, it hurts your friends a lot less than you think

New research is great news for people-pleasers.

via Tima Miroshnichenko/Pexels

New study shows it's ok to say no to an invite if you don't want to go.

There are many reasons why people feel uncomfortable turning down invites to social events. We crave connection, fear missing out on a good time and assume we’re hurting other people’s feelings by saying no. But sometimes, turning someone down is unavoidable, and saying yes to everything can lead to burnout.

There’s also the problem of attending things just because you feel obligated. Then, you wind up having a bad night when you could have stayed home and watched TV or read a book.

A recent study found that 77% of people confessed to accepting an invitation to an event they didn’t want to attend because they were nervous that they’d upset the person who invited them. The good news is that the same study found that people are a lot less bothered when we say no to them than we assume.

So now you can feel less guilty about avoiding social events you don’t want to attend whether it's a family function, work happy hour a birthday party for some kid that your child hardly knows.

A recent study published by the American Psychological Association experimented on over 2,00 participants to find out how people feel after being rejected.

Researchers discovered that when participants imagined refusing a friend's invitation, they often thought it would immediately harm their relationship. They believed their friend might feel upset, disappointed and hesitant to invite them again. Those who envisioned rejecting the invitation were more inclined to think their friend would dwell on the refusal rather than understanding the decision-making process behind it.

However, researchers found that wasn’t the case.

“Across our experiments, we consistently found that invitees overestimate the negative ramifications that arise in the eyes of inviters following an invitation decline,” Julian Givi, PhD, an assistant professor at West Virginia University, told the American Psychological Association. “People tend to exaggerate the degree to which the person who issued the invitation will focus on the act of the invitee declining the invitation as opposed to the thoughts that passed through their head before they declined.”

The researchers performed a similar study with couples and, once again, found that those who turned down the invite thought their partner would be more upset than they actually were.

​“While there have been times when I have felt a little upset with someone who declined an invitation, our research gives us quite a bit of good reason to predict people overestimate the negative ramifications for our relationships,” Givi said.

Givi also says people should feel okay about declining invitations when busy, to avoid psychological burnout.

“Burnout is a real thing, especially around the holidays when we are often invited to too many events,” he said. “Don't be afraid to turn down invitations here and there. But, keep in mind that spending time with others is how relationships develop, so don't decline every invitation.”

This study should be good news to all the people-pleasers out there who often go to social engagements because they don’t they don’t want to hurt other people’s feelings. It’s also great news for those who feel a tremendous sense of guilt every time they turn down an invite. 


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