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An MTA employee rescues a 3-year-old child on the tracks.

Five Metropolitan Transportation Authority employees are hailed as heroes for their quick thinking and diligence in the April 6 rescue of a young boy. Locomotive Engineer William Kennedy was operating a southbound Hudson Line train near Tarrytown, a few miles north of New York City, when he noticed an unusual object on the northbound track.

That “object” was a 3-year-old boy.

Kennedy sent an emergency call out to all trains in the area, catching the attention of a northbound conductor, Shawn Loughran, and a trainee. Loughran slowed down his train as he approached the child, who was straddling the electrified third rail.

When the train screeched to a halt, Assistant Conductor Marcus Higgins didn't waste a second. Leaping down the tracks, he sprinted 40 yards ahead of the train, scooping up the young child like a guardian angel.


"The timing couldn't have been more perfect, you know. If it was a minute later [or] a minute sooner I wouldn't have seen him," Kennedy told Fox 5 New York, adding that if the child would have touched the third rail, he "would have been hurt really bad."

"Physically, he seemed ok, we didn't know at the time that he was autistic, non-verbal,” Higgins told Fox 5. When they got him off the tracks, Higgins says he “had a smile on his face."

Safely cradling the little one, Higgins whisked him on board the train, and the crew set off towards Tarrytown Station. When they arrived, they were greeted by MTAPD officers and Tarrytown EMS, ready to ensure the child's safety.

During the daring rescue, the boy's mother and sister frantically looked for the child. They were spotted by police sobbing on a street corner. The police put two and two together and reunited the boy with his family at the station. The mother told the MTA employees that the boy was autistic and nonverbal.

Five MTA employees were awarded commendations for their daring rescue of the boy.

mta, mta commendation, catherine rinaldi

MTA Metro-North President and Interim Long Island Rail Road President Catherine Rinaldi presents heroism commendations to Metro-North Assistant Conductor Marcus Higgins and Locomotive Engineer William Kennedy at the Railroad Committee meeting at Headquarters on Monday, Apr 24, 2023.

Photo by Marc A. Hermann / MTA

“These fine team members embodied the qualities we want our employees to exhibit while on duty, alert, responsive, knowledgeable and helpful,” Metro-North Railroad President and Interim LIRR President Catherine Rinaldi said. “With the bravery and calm comportment of superheroes, they averted a horrific outcome and saw to it that this little boy was not going to become a statistic. We salute their efforts and compassion and heartily thank them for their dedication to the people we serve.”

chris fraina, max chong, mta

Chris Fraina (left) and Max Chong (right) are signal maintainers who saw the mother crying while on their way to work and, having heard about the found child, approached the mother. Reunion with the child followed at Tarrytown Station.

Photo credit: Rob Cervini/Metro-North Railroad

“Everybody’s quick thinking and the perfect timing allowed us to get this child off the tracks and back to his family,” Kennedy said in a statement. “In the heat of the moment, when you see a child in this situation, your first instinct is to make sure they’re safe,” Assistant Conductor Marcus Higgins said in a statement. “I’m glad our crew was there and able to help.”

“I’m just so happy it all worked out, and everything fell into place,” Locomotive Engineer Shawn Loughran said.

“It’s a great feeling knowing that we were able to help reunite this family,” Signal Maintainer Christopher Fraina said. “In those minutes that must have felt like hours to them, I’m so glad we were in the right place at the right time.”

At any given moment, there are more than 370,000 trucks, cars, motorcycles, and vans delivering packages and mail around the U.S. Then there's Casey Redman.

Redman is pedaling around Portland, Oregon, as an operator of the first and only UPS e-bike in the U.S. That's right, Redman is delivering packages by bicycle.

UPS e-bike operator Casey Redman with the e-bike. Photo by Erin Canty/Upworthy.


But this is not a return to the company's humble beginnings; it's a forward-thinking experiment to see if electric bikes have a place in the American delivery landscape.

An e-bike is essentially a traditional bicycle with some extra oomph in the form of a rechargeable battery.

Pedal-assist bikes, like the UPS e-bike, are akin to a hybrid car. The operator pedals the bike mostly under their own power, but the battery can kick in for a boost when needed, like going up steep hills or carrying heavy loads. It's all the fun of cycling without the pedaling.

"Ultimately and optimally, the bike is operated with human power and electric power simultaneously to get the most out of the energy," says Scott Phillippi, automative maintenance and engineering manager at UPS and the company's e-bikes expert.

The throttle helps Redman build momentum going up hills. Photo by Erin Canty/Upworthy.

The Portland test features just one e-bike designed and built in the city by Truck Trike, a local company. It weighs about 230 pounds, has an 18-mile range, and can haul 600 pounds of payload.The cargo box, where Redman stores the packages, is just under 5 feet long, 68 inches high, and 4 feet wide. It's approximately 100 cubic feet.

"If you compared that to one of our typical delivery vans, it's about a one-tenth of the size," Phillippi says.

UPS declined to share the price of the bike in the test, but similar bikes from Truck Trike range in price from $10,000 to $14,000 depending on features.

While e-bikes are not new technology, this is the first time UPS is trying them stateside.

A similar four-week e-bike test ran in Basel, Switzerland, last summer. Basel, known for its narrow streets and limited parking, was the perfect place to pilot the initiative. And the company already has a fleet of e-bikes on the road in Hamburg, Germany.

Photo of a UPS cargo cruiser in Hamburg, Germany. Photo via UPS Pressroom.

The success of these programs lead to the test in Portland, which began Nov. 21. Portland was a logical choice for the experiment because the bike-friendly city already boasts a seasonal fleet of operators on traditional bicycles.

During the test, UPS will be exploring the design and reliability of the e-bike and whether it works within the city infrastructure. If the test run goes well, UPS may add more e-bikes to the fleet and run tests in other U.S. cities.

"Lots of things lined up for us to at least to put our toes in the water or see how this would work in the U.S.," Phillippi says. "It may not be an exact replica of what Hamburg is, but at least we're gonna see where it goes from here."

Photo by Erin Canty/Upworthy.

UPS considered e-bikes as a solution to congestion, an issue plaguing drivers across the country.

In 2011, American commuters in urban areas collectively lost 5.5 billion hours stuck in traffic. That means the average urban commuter lost close to a week of productivity while stuck behind the wheel. All that start-and-stop driving also cost commuters at the pump because drivers purchased an additional 2.9 billion gallons of gas and spent an extra $121 billion in added fuel costs and lost productivity.

Photo by Scott Olson/Getty Images.

For a company based on driving and delivering packages door to door, congestion costs UPS millions of dollars each day, not just in lost time, but in fuel and emissions too. The e-bike is unique in that it can ride in the bike lane and requires no gasoline to operate. So not only can it navigate around congestion, it can do it without carbon emissions. Or as Redman says:

"It's fun, and it's good for the Earth. Why not, right?"

Redman takes the e-bike for a spin. Photo by Erin Canty/Upworthy.

It does, however, require some effort from the operator.

"[Operating the bike] is nothing very difficult at all," Phillippi said "There's a throttle, and everything else pretty much works like a normal bike would."

And for the most part, that's Redman's experience. The athletic former spinning instructor and bicycle commuter admitted that while the bike was easy to handle, there's a bit of a learning curve, especially when it comes to hills.

"There are some hills just up the road," he says, pointing in the distance. "I see [other bike delivery drivers] cruising up there. It's going to take some practice."

And you can't go in reverse, which is fine on a regular bike, but a little frustrating with 600 pounds of boxes to negotiate.

Redman puts the bike in reverse with a little elbow grease. Photo by Erin Canty/Upworthy.

As efficient (and frankly adorable) as e-bikes are, it would require a sizable shift in our transportation landscape to make this the norm.

E-bikes will likely never replace delivery trucks or vans as the preferred method for getting packages to your door.

So it's easy to look at test runs like this and question the very idea of this project. What will one bike do? On its own, not much. But one e-bike, coupled with alternative fuel vehicles, better logistics and planning, and consumers and stakeholders looking ahead to green alternatives? Now we're getting somewhere.

If a large company like UPS can make eco-friendly, traffic-sparing, money-saving changes to its fleet, other companies may soon follow.

Whether or not that's the case, all of us, big companies and individuals, need to assess how we're changing our habits and routines to limit our carbon footprint and ease congestion.

We can't afford to wait. Walking, driving, or on three wheels, we're in this together.

It's called getting doored. And it hurts.

Imagine that a cyclist is riding along calmly when an unsuspecting driver or passenger opens their door. The cyclist has little to no time to adjust, sending them crashing into or over the door.

It happened to longtime cyclist Derek Cuellar of New York on Sept. 23, 2016.

"A man opened his door right as I was passing and I ran directly into the door," Cuellar said over email. "My bike suffered minor scratches as my handlebar and shoulder took most of the damage."

Despite a bruised shoulder and dinged-up bike, Cuellar was able to continue his commute that day. And while getting doored is a painful rite of passage for many urban cyclists, it doesn't mean it's not a life-threatening issue.

Image via iStock.

Cuellar is one of more than the estimated 50,000 cyclists who will be injured on the road this year.

That number may be even higher; hospital records indicate that only a small percentage of bicycle-accident-related injuries are reported or recorded by police. In the U.S., more than 700 cyclists die in accidents with motor vehicles each year.

It's scary. It's tragic. And in many cases, it's preventable.

Cyclists wipe tears during a ceremony after an accident involving some of Australia's top women cyclists near Gera, Germany. Amy Gillett, 29, was killed when a car struck her group during a training ride a day before a bike race. Photo by Getty Images.

But there's an easy way for drivers and cyclists to share the road, and it's called the Dutch Reach.

Popularized in the Netherlands, where cyclists make up 30% of daily commuters, the Dutch Reach is a concept taught in Dutch driver education, and it's an easy adjustment that could save a life.

If you are a driver or driver-side passenger in a right-side-of-the-road country, you probably naturally open the door with your left hand. However, with the Dutch Reach, you reach across your body to open the door with your right hand, which momentarily forces your body to turn and face backward. If you're getting out on the passenger side, simply open the door with your left hand instead of your right.

That simple twist allows you to see cyclists, cars, or pedestrians you may have otherwise missed. The maneuver make take a few repetitions to get used to, but a little awkwardness is worth it to prevent a potentially catastrophic accident.

If anyone knows about sharing the road, it's the Dutch.

Cycling has long been a popular form of transportation in the Netherlands. But as cars boomed in popularity in the 1950s and '60s, cyclists were quite literally pushed aside. Cars edged out bicyclists (on roads that were not built for automobile traffic) pushing riders toward curbs, resulting in thousands of collisions.

In 1971 alone, 3,300 people, including more than 400 children, were killed in bicycle accidents in the Netherlands. People took to the streets to protest the senseless incidents. This coupled with the oil crisis of 1973 led to serious changes in transportation policies across the small nation.

Protesters meet with Dutch politician Minister Zeevalking to discuss the rash of fatal bicycle accidents involving motor vehicles. The group was called Stop de Kindermoord which translates to "Stop the Child Murder." Photo by Fotocollectie Nationaal Archief/Anefo/Rob Croes via Wikimedia Commons

Slowly, progress was made. Car-free Sundays eventually led to car-free city centers and eventually the dedicated cycle routes many Dutch cities are known for. Today around 180 people are killed in cycling accidents in the Netherlands each year. Considering that residents bike more than 500 miles per year on average, the figure (while devastating) is surprisingly low.

Drivers, cyclists, and pedestrians need to share the responsibility of keeping our roads safe.

Cyclists don't always obey traffic laws and sometimes go dangerously slow or fast in areas they shouldn't. But drivers aren't guilt-free in this regard, either. Parking and driving in bike lanes, shifting without signaling, and driving while distracted or at dangerous speeds make cycling a risky proposition.

Image via iStock.

Whether you're on two wheels, four, or in a fresh pair of Keds, all of us need to pay attention, watch where we're going, and look out for one another. On the road and in life, we're all in this together.