Giving a patient bad news can be uncomfortable, but med student Katie Goldrath had no choice.

Nobody likes to deliver bad news, but this was important. The patient, a young woman named Robin, had come in because she kept getting nosebleeds — and Goldrath had just learned the reason behind it was leukemia.

Goldrath knew Robin needed to get into treatment as soon as possible. She also knew if their conversation went poorly, Robin might get angry or even storm out, delaying her treatment ... and possibly endangering her life.

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Joan Each Rowan has no idea how many people her salons have helped throughout the years.

The evidence, however, quietly speaks for itself.

You can see it in the disappearing "how to get help" brochures off the counter. You'll spot it on tab flyers that hang on a wall or bulletin board — the ones where you tear off a strip with a number to call.

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Retired U.S. Marine Brian Aft was in a dark place after losing both his legs to an IED in Afghanistan.

After going through countless surgeries, Aft turned to heroin when he realized the pain wasn’t going away. In time, he became severely addicted.

One day, as he was heading through a parking lot, a dude the size of an NFL linebacker started running toward him. "You’re gonna get robbed," Brian remembered thinking to himself.

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