+
Heroes

This virtual woman is very sick. Talking to her could make doctors more empathetic.

Giving a patient bad news can be uncomfortable, but med student Katie Goldrath had no choice.

Nobody likes to deliver bad news, but this was important. The patient, a young woman named Robin, had come in because she kept getting nosebleeds — and Goldrath had just learned the reason behind it was leukemia.

Goldrath knew Robin needed to get into treatment as soon as possible. She also knew if their conversation went poorly, Robin might get angry or even storm out, delaying her treatment ... and possibly endangering her life.


Luckily, if things spiraled out of control, Goldrath could always hit the redo button. That's because Robin wasn't a real person. Robin was part of a computer program called MPathic-VR, designed to help young doctors learn to communicate with their patients.

Robin. Image courtesy of Dr. Fred Kron/Medical Cyberworlds, Inc.

Goldrath's experience talking to Robin was part of a study to test out the program's potential.

A doctor’s words can change a person's life, but knowing what to say, and how to say it, isn't easy. It's a serious skill that has to be learned and mastered. Better communication can make patients feel better, both emotionally and physically. Poor communication, on the other hand, can lead to malpractice suits, patients not listening to their doctors, and sicker people.

Medical students like Goldrath usually go through special training to learn these skills. Common methods include multimedia trainings or holding mock conversations with students or actors standing in for the patient. But these can have downsides. The mock conversations can be expensive and hit or miss depending on how good the "patient’s" acting skills are. The "patient" might also not be able to give very detailed feedback.

A program like Robin's simulation might solve some of these common communication problems.

Motion capture was used to help produce Robin's range of facial expressions. Image courtesy of Dr. Fred Kron/Medical Cyberworlds, Inc.

Though talking to a computer might seem weird at first, Robin is designed to react as much like a real human as possible. She has her own expressions, mannerisms, and emotions. The software can also recognize what the student is saying and use a camera to track the student's body language. Even small eye movements don't go unnoticed.

"It was actually pretty incredible to see what it could pick up on," Goldrath said of her conversations with Robin. Did Goldrath lean in and look Robin in the eye, a welcoming, compassionate gesture, or did she act aloof and look away? The computer could record her body language and posture and provide feedback for the next time around.

The program also comes with two other scenarios for doctors to practice with: one that focuses on navigating family drama and another that involves talking one-on-one with a nurse who’s upset she’s been left out of previous conversations.

Doctors care about their patients. This tool can help them ensure their patients know that.

In the end, the study found that, compared to standard multimedia training, MPathic-VR students improved more and felt more positive about the experience. Their results were released in the April issue of Patient Education and Counseling.

While MPathic-VR isn't in any schools yet, Dr. Fred Kron, founder of the company who made the program, says they're starting to look at rolling out the software and want to continue Robin's story.

Everyone wants to be able to express empathy, but it can be hard, especially when delivering upsetting information in a high-stress and fast-paced environment. There's no perfect recipe for how to give bad news, but these kinds of tools might help people who find themselves doing so frequently to find their footing or even just hone that skill with compassion.

Joy

Sorry, Labradors. After 31 years, America has a new favorite dog.

The American Kennel Club has crowned a new favorite.

via Pixabay

A sad-looking Labrador Retriever

The sweet-faced, loveable Labrador Retriever is no longer America’s favorite dog breed. The breed best known for having a heart of gold has been replaced by the smaller, more urban-friendly French Bulldog.

According to the American Kennel Club, for the past 31 years, the Labrador Retriever was America’s favorite dog, but it was eclipsed in 2022 by the Frenchie. The rankings are based on nearly 716,500 dogs newly registered in 2022, of which about 1 in 7 were Frenchies. Around 108,000 French Bulldogs were recorded in the U.S. in 2022, surpassing Labrador Retrievers by over 21,000.

Keep ReadingShow less
via Google and Freepik

Google's new personal information removal submission page.

In the internet era, the idea of personal privacy is all but a myth. With a few keystrokes just about anyone can get your home address, phone number, email, age and the names of your family members. The fact that this information is readily available puts us all in the dangerous position of being the victim of fraud, stalking and violence.

What makes the situation even worse is that our information was put online without any of our consent.

The good news is that Google just made a big change that gives us all a little more control over our personal information. On April 27, the company announced it will allow anyone to request removals of their personal information from its Search feature.

“Open access to information is a key goal of Search, but so is empowering people with the tools they need to protect themselves and keep their sensitive, personally identifiable information private. That’s why we’re updating our policies to help people take more control of their online presence in Search,” Michelle Chang, Google’s Global Policy Lead for Search, announced on the company’s blog.

Keep ReadingShow less
Joy

An 8-year-old snuck his handwritten book onto a library shelf. Now it has a 56-person waiting list.

Dillon Helbig's 81-page graphic novel— written by "Dillon His Self"—captured the hearts of his local librarians and their patrons.

Dillon Helbig's 81-page graphic novel captured the hearts of his local librarians.

Writing a book is no easy task, even for adult professional writers. Many would-be authors dream of a day when their work can be found on library shelves, unsure if it will ever come.

But for 8-year-old Dillon Helbig, that day has already arrived—in truly unconventional fashion—thanks to his own determination to make it happen.

Dillon wrote his 81-page graphic novel, "The Adventures of Dillon Helbig's Crismis" (written by "Dillon His Self") in a hardcover journal with colored pencils over the course of a few days. He even put a label on the back of the book that reads "Made in Idho" [sic] and put an illustrated spine label on it as well. Then, without telling anyone, he brought it to his local library in Boise, Idaho, and slipped it in among the books in the children's section.

Keep ReadingShow less

Becca Moore and Raul Torres having margaritas.

Becca Moore is a popular TikToker with over 800,000 followers who's known for her funny, laid-back takes on dating. Like any influencer-type she was at the Coachella music and arts festival in Indio, California recently. While she was at Coachella, she was robbed of her phone, rental car keys and wallet.

“I went to Coachella this weekend and I thought this guy was kinda hitting on me but then he just robbed me,” Becca says at the beginning of her three-minute TikTok video with over 3 million views. After the festival, she was left with no ride, money, or means to get in contact with friends and family. She was stranded in the desert.

Becca’s friend’s hotel called her an Uber so she could get to a local store to buy a new phone. The driver she was incredibly lucky to be connected with was a lot more than a guy with a car in a time of need, he was a guardian angel named Raul Torres from Fresno, California, six hours north of Indio.

Keep ReadingShow less
Joy

44 years ago he became her protector after a terrible act. Today, they've been reunited in love.

Betsy and Irv are finally getting the happy ending they deserve. Together.

It’s pretty safe to say that everyone loves a good love story.

There’s a whole genre of music and movies dedicated to the idea of someone being swept off of their feet after circumstances tried to keep them from their true love. Romance novels could single handedly keep public libraries and bookstores afloat. Everyone loves "love" and the story of Betsy and Irv just takes the cake. Betsy Sailor attended Penn State University as a business major, which was almost unheard of in 1978 and Irv Pankey attended the university while playing football. The pair’s paths never crossed, until an unfortunate incident bonded the two forever.

Keep ReadingShow less
@SopheAlice/TikTok

Best way to travel, really.

As they say, “It’s not the destination, it’s the journey.”

This old adage was brought to life in a whole new way after two friends who thought they booked tickets to Budapest, Hungary, instead found themselves heading to Bucharest, Romania.

Just a minor 500-mile difference, but who’s counting?

TikToker @SophAlice posted a video of the pair realizing their mix-up, which went viral and set them off on an impromptu adventure based entirely on the comments they received.
Keep ReadingShow less