A woman making a point in a corporate meeting.
There are times when we find ourselves in conversations with people about topics that we know nothing about. Whether it’s the time you have to speak to the engineers at work who are communicating at a level above your head, or when you are talking to the mechanic about a problem in your car and you don’t know your carburetor from your dipstick.
It's understandable, of course. No one can be well-versed in every topic. However, you don’t want to sound like a sixth grader reporting on a book they never read when you’re stuck in these situations either. That’s why we’ve compiled a list of three tricks you can use to sound smart, even in conversations above your head. It’s called the YAS method to make it easier to remember:
Be Yourself
Ask Questions
Say nothing
How to sound smart in conversations that are above your head
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1. Be yourself
At first, this may seem paradoxical, especially when being “yourself” means being someone struggling to make it through a conversation. But it’s important to avoid using a bunch of big words to overcompensate for your lack of knowledge on a topic. That makes you sound like the Wizard of Oz, a man trying to use big words to appear more than he is.
A study on graduate school essays revealed that people judge someone’s intelligence not by their vocabulary but by their ability to convey a point. “Complexity neither disguised the shortcomings of poor essays nor enhanced the appeal of high-quality essays,” the study said.
It’s also good to avoid using jargon to sound more intelligent. “When time is money, extra words aren’t kind or pleasing — they’re distracting. Nothing shows respect like clarity,” John Bowe, a public speaking expert, told CNBC's Make It. “Don’t beat around the bush. People will appreciate you more when you say what you have to say.”
2. Ask a lot of questions
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If you are stuck in a conversation that’s over your head, you may feel that asking a lot of questions is a dead giveaway that you don’t know what you’re talking about. However, it’s a big signal to the other person that you’re intelligent and confident.
“Asking questions is a crucial component of critical thinking and learning. It shows that you are curious, engaged, and eager to learn more. By asking questions, you are actively seeking out new information and challenging assumptions,” Jackie Keys, business development strategist, writes on LinkedIn. “The smartest person in the room is also someone who is willing to admit when they don't know something. They are comfortable with their own limitations and are not afraid to seek out the expertise of others. This humility and willingness to learn from others is a hallmark of true intelligence.”
3. Say nothing
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As the great Taoist philosopher Lao Tzu once said, “Those who know don’t speak and those who speak, don’t know.” If you use the occasional “smart silence” where you pause in the middle of a sentence and people hang on every word, people don’t think that you’re dumb; they believe that you are a deep thinker who is carefully choosing your words, and they will hang on whatever you say.
Experts back up the fact that silent people are more intelligent. “Individuals with high intelligence often exhibit thoughtful and deliberate communication styles. They may speak less frequently but contribute more meaningful and well-considered ideas,” Dr. Abbie Maroño, PhD in Psychology & Human Behaviour Analysis, Lancaster University, said, according to Apple News. “Intelligent individuals may prefer to listen and gather information before speaking, leading to a quieter demeanor.”
Ultimately, appearing smart means knowing there’s no need to overcompensate by trying to wow people with big words or fancy jargon. It means speaking directly, using as few words as possible, asking questions, and keeping your mouth shut whenever possible. If you try these three things, you may not be the most knowledgeable person in the room, but you’re smart enough to know that you don’t know it all, and that’s its kind of genius.
Communications expert shares the 7-word phrase to shoot down anyone being disrespectful
Try this method next time someone says something rude.
A woman can't believe what she just heard.
Getting caught off guard by a rude comment from a coworker, family member, or total stranger can throw you for a loop. You immediately start wondering how you should respond. Should I insult the person right back or play it cool without stooping to their level? Everyone is going to be thrown by a disrespectful comment at some point, so it’s good to have a response in your back pocket for that moment when it comes.
Communications expert Jefferson Fisher provided a great response that we can all use recently on the Mel Robbins Podcast. Fisher is a Texas board-certified personal injury attorney and one of the most respected voices on argumentation and communication in the world. He is also the bestselling author of The Next Conversation: Argue Less, Talk More.
How to respond to a rude or disrespectful comment
Fisher told Robbins that the first step in responding to the comment is nonverbal. You say nothing. “A lot of silence. So often, if you just wait 10 seconds that you're gonna add distance between what they said and how you're going to respond,” Fisher said. “They're saying this to get something out of you, cause in that moment, they're feeling something, whether it's a fear or an insecurity, whatever it is, you're not going to deliver on that same plane that they are.”
The next step is to let the rude person know that their behavior will not be tolerated in a confident manner.
“So somebody says something disrespectful, you give enough silence to make sure that it's a little awkward, and then you're going to say something to the effect of, ‘That's below my standard for a response.’ All of a sudden, you're now making it clear that what you just said was beneath me. And I don't respond to things that are beneath me in that way.”
Throw it back on them
If you prefer to put someone back on their heels instead of squelching the situation as Fisher recommends, John Bowe, a speech trainer, award-winning journalist, and author of I Have Something to Say: Mastering the Art of Public Speaking in the Age of DisconnectionI Have Something to Say: Mastering the Art of Public Speaking in the Age of Disconnection, says that you should respond with a question: “Do you really mean that?”
“Say it with outrage or dripping sarcasm, with raised eyebrows or deadpan calm. It doesn’t matter. This phrase is quietly disarming and deceptively powerful,” Bowe writes for CNBC. Bowe says the response does two great things for you. First, it gives them a chance to reconsider their words because most rude comments are said without thinking. “By responding with curiosity instead of defensiveness, you’re holding up a mirror. Often, that’s all it takes for the other person to walk back their offense,” he writes.
After the person is asked if they meant what they said, they can double down on their rude comment, but they are probably more likely to backpedal or apologize.
Unfortunately, it’s a fact of life that, unless you live under a rock, you’ll have to deal with people making rude comments. But the best thing you can do is to prepare yourself to confidently put someone in their place so they’ll think twice about ever being rude to you again.