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Woman shows off her Costco badge after a 3-month job search and critics quickly get schooled

Apparently some people didn't realize what a win it is to work at Costco.

Photo credit: Canva

Working at Costco is nothing to mock.

As the adage goes, there's an exception to every rule, and the exception to the rule of retail employment being a hellscape of low pay and high turnover is the warehouse giant Costco. It seems not everyone is aware of Costco's reputation as an employer, though, since a woman sharing her triumph at landing a job there was initially met with surprising derision on social media. But the critics were quickly corrected by both Costco employees and people familiar with the company's employment practices, launching a celebration of Costco as a responsible business that takes care of its employees.

A woman named Doreau shared a selfie from her car holding up her Costco employee badge with a caption that read, "After almost 3 months. I'm officially hired." Whether she'd been searching for a job in general for 3 months or had been in the hiring process with Costco for that long isn't clear, but her smile and triumph emoji indicated that she was proud of the accomplishment.

Not everyone was so enthusiastic, though, in what appears to be a misunderstanding by some about what it means to work at Costco. Some commenters mocked the woman, indicating that working at Costco was nothing to boast about, as if it's just another retail job. As one example, someone wrote, "Who tf spends 3 months chasing a job at Costco." But people in the know shut that idea down immediately.

"They must not know that Costco’s employee turnover rate…She hit a lick on that one!!"

"Costco pays their employees INCREDIBLY well and has benefits unlike any other grocer. I’m so happy for her!!!"

"Man i’ve been trying to get a job at costco for sooo long i know somebody who works at the door checking receipts and makes $25/hour"

"The best employee benefits, satisfaction, retention and upwards mobility in American retail. God bless her."

"My guy has been at Costco for 20yrs, makes 6 figures and has almost 1M in his 401k. No stress at work, tons of PTO, and has a wonderful work/life balance. Y'all still struggling with basic life stuff."

"People don’t leave Costco when they find employment there. It’s getting your foot in the door that’s the hard part. Good for her."

Reposts with hundreds of thousands of likes showed that she had every right to be proud of landing that Costco badge, especially in an economy where people seem to be having a hard time finding jobs despite low unemployment rates.

What makes Costco a great place to work?

Of course, you can find people who will complain about any job, but the numbers at Costco speak for themselves. According data cited in the Harvard Business Review, Costco's turnover rate—the percentage of employees that leave—is only 8%, a notably small fraction of the retail industry average rate of 60%.

There's a reason for that extraordinary statistic—several of them, in fact.

Costco prioritizes paying employees well—including good benefits

According to an Ethics Unwrapped case study, Costco pay tends to be around 40% more than Walmart and Target and the company provides more comprehensive health and retirement benefits as well. Part of what enables them to do that is the money they save with their low turnover rate, as it costs a lot to hire and train new employees.

Costco cofounder Jim Sinegal rejected the idea that a company had to either take care of its shareholders or its workers, calling that "a false choice."

"It's really pretty simple. It's good business," Sinegal said in 2009. "When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen."

It truly is that simple. Costco's philosophy hasn't changed since Sinegal's retirement in 2012; it's all about the reciprocal care between employee and employer: "Costco’s success depends on the well-being of employees within all areas of our business. Our operational practices, benefits, and paid time-off policies acknowledge and reward employees for their continued contribution to our culture and success."

According to Investopedia, Costco's average wage is over $30 per hour, around $5.50 per hour higher than the national retail average. Its minimum wage is $19.50/hr.

costco aisle and shelvesCostco is known in the retail world for its excellent pay and benefits.Curlyrnd/Wikimedia Commons

Costco provides lots of opportunity for advancement

Look no further than Costco's new CEO, Ron Vachris, for proof of Costco's internal promotion philosophy. Vachris began as a forklift driver at Costco as a teenager (technically when it was known as Price Club, before it became Costco). Now, at 58, he runs the whole company.

He's an extreme example, but Costco has purposefully opportunity baked into its employment model, encouraging employees "to view Costco as a place for a long-term career rather than just a job." As the company website states:

"When it comes to employee development, our goals are to:

● Provide all employees with training, education and opportunities for career development and advancement.

● Ensure there is fair access and resources to help employees succeed.

● Encourage leaders to continue to teach and mentor employees, so that employees will be prepared for opportunities and greater responsibility.

● Encourage employees to take advantage of opportunities for development and advancement."

From the stories people tell of moving up the ranks in their Costco careers, that's not just lip service.

Costco has a well-earned reputation as an ethical company

Costco is often held up as an ethical example of capitalism in the way it treats the people it employs, serves, and works with. Internally, the company abides by a 4-rule code of ethics, which seems remarkably simple on the surface:

1. Obey the law.

2. Take care of our members.

3. Take care of our employees.

4. Respect our suppliers.

But when you dig into what each of those rules entails in the company's Mission Statement and Code of Ethics, it's easy to see why it works. "At the core of our philosophy as a company is the implicit understanding that all of us, employees and management alike, must conduct ourselves in an honest and ethical manner every day," the document reads. "Dishonest conduct will not be tolerated. To do any less would be unfair to the overwhelming majority of our employees who support and respect Costco’s commitment to ethical business conduct… If you are ever in doubt as to what course of action to take on a business matter that is open to varying ethical interpretations, TAKE THE HIGH ROAD AND DO WHAT IS RIGHT."

Well, that's quite clear. Costco demonstrated its own commitment to its own ethics when it resisted pressure to abandon its DEI (Diversity, Equity, and Inclusion) initiatives in late 2024, saying, "Our commitment to an enterprise rooted in respect and inclusion is appropriate and necessary."

Perhaps most importantly, Costco emphasizes that abiding by this code of ethics is what enables shareholders to be rewarded, and at this point, they've proven that to be true. A good business practicing good ethics ultimately leads to good results—it really does seem to be that simple.

This article originally appeared in January

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A paramedic's angry post about other workers getting a wage bump has a great twist.

In July 2015, Jens Rushing — like so many people — took to Facebook to rant about something.

Rushing, a paramedic, wrote an angry post that has since gone viral in reaction to fast food workers winning a $15/hour wage. But instead of getting angry that his skilled job only pays him the same amount as those in fast food, he stood in solidarity with the underpaid workers and had this to say to everyone complaining about the wage increase:

"That's exactly what the bosses want! They want us fighting over who has the bigger pile of crumbs so we don't realize they made off with almost the whole damn cake."

Check out the text of his full post below — it is as relevant today as it was in 2015 and will be until a living wage is common for everyone:

"Fast food workers in NY just won a $15/hr wage.

I'm a paramedic. My job requires a broad set of skills: interpersonal, medical, and technical skills, as well as the crucial skill of performing under pressure. I often make decisions on my own, in seconds, under chaotic circumstances, that impact people's health and lives. I make $15/hr.

And these burger flippers think they deserve as much as me?

Good for them.

Look, if any job is going to take up someone's life, it deserves a living wage. If a job exists and you have to hire someone to do it, they deserve a living wage. End of story. There's a lot of talk going around my workplace along the lines of, 'These guys with no education and no skills think they deserve as much as us? Fuck those guys.' And elsewhere on FB: 'I'm a licensed electrician, I make $13/hr, fuck these burger flippers.'

And that's exactly what the bosses want! They want us fighting over who has the bigger pile of crumbs so we don't realize they made off with almost the whole damn cake. Why are you angry about fast food workers making two bucks more an hour when your CEO makes four hundred TIMES what you do? It's in the bosses' interests to keep your anger directed downward, at the poor people who are just trying to get by, like you, rather than at the rich assholes who consume almost everything we produce and give next to nothing for it.

My company, as they're so fond of telling us in boosterist emails, cleared 1.3 billion dollars last year. They expect guys supporting families on 26-27k/year to applaud that. And that's to say nothing of the techs and janitors and cashiers and bed pushers who make even less than us, but they are as absolutely crucial to making a hospital work as the fucking CEO or the neurosurgeons. Can they pay us more? Absolutely. But why would they? No one's making them.

The workers in NY *made* them. They fought for and won a living wage. So how incredibly petty and counterproductive is it to fuss that their pile of crumbs is bigger than ours? Put that energy elsewhere. Organize. Fight. Win."













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The inspirational journey of one child care worker and her Fight for $15.

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Child care workers across America are a part of the Fight for $15 to demand higher wages.

Why?

Because the current system makes it difficult for the people caring for our children to be able to care for their own.

The Fight for $15 rally in New York City. Image via The All-Nite Images/Flickr.

Betty Henderson knows all about this.

Betty Henderson at a Child Care and Development Block Grant hearing in Lansing, Michigan, calling for more funding for child care. Image via Betty Henderson, used with permission.

Henderson's been a child care provider for 16 years. Last year, she opened her own child care center, Angels of Essence. She has three teachers working for her, but because of a lack of funding, she can only pay them $9 an hour — despite them having degrees and being extremely deserving.

Most of the people who rely on Betty's team to care for their kids pay for child care through the Child Care and Development Block Grant (CCDBG), the federal program that's primarily responsible for funding state child care assistance programs like Michigan's Child Development and Care subsidy. But the rate the state of Michigan pays out for this service is often too low to cover the cost of care and overhead. As owner and director of Angels of Essence, Henderson could charge the parents a copay, but they can't afford it and child care is a necessity.

Soshe places the needs of others above her own— even if that means her hourly rate dipping to $2.58 from time to time. She knows in her heart, though, that the work she does is incredibly important to a child's development.

"It's not only rewarding, it's beneficial. Not only to parents, but to the children," said Henderson. "We watch these kids 10 to 12 to 14 hours per day. We see them, we care for them, we love them, but yet what we get paid is very very minimal.

The teachers of Angels of Essence and their students. Image via Betty Henderson, used with permission.

The challenges Henderson faces affect other important aspects of her life.

She's not able to address her health challenges because she isn't provided with any medical benefits. And even if she were to pay the cost on her own, she can't afford to take time off work. It's a heartbreaking dilemma that extends to her education and day-to-day operations.

"There're certain educational requirements that have to be met for the state of Michigan in order to run a center and to continue to operate a center," said Henderson. "That within itself is another heavy financial burden because there’s money that's just not there to do that. But yet it has to be done or my center can be closed down."

Despite the hurdles, Henderson won't be stopped.

Betty Henderson at a press conference held in front of Angels of Essence. Image via Betty Henderson, used with permission.

Henderson has been all over the U.S., attending rallies and conventions and joining her fellow fighters in their pursuit of a better livelihood. She's rallying for a livable wage for herself, her workers, and everyone in the same position. She's seen the good that can be achieved and knows that the movement's goals are very much on the horizon.

"We're just going to keep fighting until we get it done all over the map," said Henderson. "Even when Michigan gets it, that's still not a reason for me to just stop because now we finally have it. I'll keep fighting until all the states have their minimum wage."

No doubt the community and camaraderie has made their collective voices stronger than ever.

Reflecting on a rally held at Angels of Essence, Henderson talks about the beauty of people coming together for a common cause:

"The health care workers were here. The fast food workers were here. The airport workers were here. It's unity! And even though it's not a union, we still unite together because we're all fighting for the same thing."

No doubt this is what's right. Image via The All-Nite Images/Flickr.

It's not just the workers who have something at stake.

Think about kids learning new developmental skills because they had the proper resources. Or the parents who are able to work more efficiently, knowing their children are in good hands. In fact, just think about the future generations of this country.

Said Henderson: "Even though I've been doing this for a while and I'm 45 years old, I’m still caring for my son's future and my granddaughter's future, so it's not just about us. It's about the ones under us as well, so we need everyone to join together and be a part of this fight."

No matter the industry, the Fight for $15 is about people and their right to make a living wage — for themselves and their families. And working together is the only way we'll get there.

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They pour their hearts into caring for others, but many can barely support their families.

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"I know that a lot of the children, they’re starving by the time they get to my home in the morning. And a lot of times, you can just see it. They’re weak. And you can look at the parents and you can see that they’re weak. I sacrifice my groceries, I sacrifice water, sometimes I have clothing from other children ... sometimes I’ll sneak them into the bag. There have been times when I've gone to the Salvation Army if I had extra money and I know that there was a child in need."

Nicole Small, a child care worker in Detroit shared the above story. This is her reality. And she's not alone.

You see, there are people who love their jobs. I mean really love their jobs.

Their work makes them feel fulfilled. It makes them feel purposeful. They're giving back to their community. They're helping people who actually cannot help themselves. They're shaping the minds of young children whose parents are struggling to put food on the table. They are their client's backbone. They hold them up and keep them strong as life throws challenges their way. They're proud of what they do.

But they go home after spending eight or more hours at work and often can't afford to put food on their own tables.

Nicole Small, a child care worker in Detroit. All photos via SEIU, used with permission.

Many times, they have no savings, no chance for retirement. Often they can't afford to own a car, and if it's a necessity they can't get away from, they can't afford gas. Still, they refuse to feel hopeless.

This is a reality for so many child care and home care workers in this country.

They work hard every day, doing jobs that are absolutely necessary — in many cases saving lives. But they can't support themselves. They make such a low wage that basics like socks need to be budgeted for. They're on public assistance and are barely scraping by. And many of us don't know about it. But as leaders in the Fight for 15 movement, they're making their voices heard and sharing their stories.

Home care and child care  workers at a Fight for $15 rally.

Many care workers struggle every day to make ends meet:

Nicole (child care)

"To be honest with you, it’s hard not to [survive]. When you’re looking at those children, it’s hard not to. I don’t know, you just kick into survival mode ... it’s just a part of your everyday life. Does it get exhausting? Are you tired? Absolutely. But what are you going to do when you have children here and you know that they need you."

Melissa Benjamin (home care)

"As a woman and working in home care, I have found myself completely dependent on my husband for everything. Even gas to get to my job. Because my job doesn’t pay a wage where I can support that. And so it creates this co-dependency on other people ... and there’s not a lot of dignity in that."

Melissa Benjamin, a home care worker in Colorado.

And as they fight for fair wages and a voice on the job, they’re worried that people don’t understand their struggle.

Denise Major (home care)

"You’re going to do work above and beyond the call of duty anyways simply because that’s someone that you love and you care about. ... It’s like you’re working but you’re still in poverty. And you’re working long hours and you’re working alone."

Denise Major, a home care worker in Pennsylvania.

Patricia Walker (home care)

"Everybody can’t do it. ... It takes a special person to go into somebody’s home and take care of them and give them that love and attention."

Sepia Coleman (home care)

"We are invisible. We’re not appreciated. We’re totally disrespected. And we have more financial struggles than time allows. We are literally the lowest paid people in our field, with the population of people that we work with."

Pavonne Scott (child care)

"We work so hard, tirelessly with the children, and then we can’t come home and pay our own bills. You’re giving so much and every day that you give goes straight to the bills. And that has been the biggest challenge."

Home care and child care  workers at a Fight for $15 rally.

Melissa (home care)

"I wish people knew that it requires skill. A lot of people will say, 'Well, it’s just home care; you’re just like a babysitter. Why would you need a fair wage for that? All you’re doing is cooking and cleaning.' But no, there’s more that goes into it than that. There’s a lot more that goes into it."

Still, they show up for work every day, in spite of the challenges, because they love their jobs and know how vital they are.

Patricia (home care)

"I love what I do. I love my people. I don’t call them clients anymore because I’ve been with them for a minute. So they’re like my family. ... I want to be involved with them and I just love what I do. That’s the only way I can say it. I love what I do."

Pavonne (child care)

"The children need teaching. The children are our future ... it’s a heavy responsibility."

Pavonne Scott, a child care worker in Florida.

Melissa (home care)

"I’m a caregiver. I know people need care, and it’s what I do. And also, I like home care because I find that people are happier in their homes. When they’re in their homes, they feel secure and valued and comfortable. Knowing that there’s a need for that has kept me in it."

Nicole (child care)

"If you really care about the children, the quality of their education and the quality of their life, that’s what you do. You just jump in, and you help out in any area that you can."

Sepia (home care)

"I know that I am doing a good service to someone who is in need of care. And I know that one day, it could be me ... that’s what keeps me motivated and keeps me going."

Sepia Coleman, a home care worker in Tennessee.

And they’re fighting for $15 and a union because it gives them hope that better days are around the corner.

Denise (home care)

"I know I have a voice now. I know I no longer have to suffer in silence, and I can help other home care workers to kind of help them help themselves. ... We have a unique situation because we all work in separate places, so we rarely ever congregate unless it’s a rally or something like that. ... So I just want to let other home care workers know that we’re not alone. ... We have a voice and we can call each other. And we can kind of feel like we’re not on an island by ourselves and feeling stuck and helpless."

Sepia (home care)

"Everybody that has a job should have dignity and respect ... every job is not for everybody. But if the job is done in the best of performing, please show that person that you appreciate them. Don’t have a person working for your company eight or nine, 10 years, and they have to come and beg you for the compensation of a raise. It’s not fair to them. We’re not slaves, we’re people."

Patricia (home care)

"I ride the bus to my clients every day. I can’t afford a car. It’s very important to me that no one that’s coming up after me has to go through what I’m going through. Or what I’ve been through."

Patricia Walker, a home care worker in Florida.

Nicole (child care)

"It means that our children will be able to be more competitive when they go to a standard school like kindergarten or middle school ... they’ll have a better education and they’ll have a better quality of life. That’s what it means to me for the children. And what it means to me for myself? It means that I can give them more."

Melissa (home care)

"That’s what this movement is about. It’s about dignity. Giving dignity to the home care workers and the client."

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