+
upworthy
Heroes

Ice cream shop owner shares passionate note defending teen workers harassed over mask policy

Ice cream shop owner shares passionate note defending teen workers harassed over mask policy

As more and more videos of adults throwing tantrums over being asked to wear masks go viral, one has to feel for the employees on the receiving end of such behavior. It's hard enough to have to work serving the public during a pandemic. Having to politely but firmly deal with irate customers taking their angst out on you, especially when you have no control over policies or legal mandates, must be endlessly frustrating.

One might assume that grown-ups would rise above the urge to harass teenagers who are just trying to do their job serving them in the safest way possible, but that's unfortunately not always the case.

The owner of Mootown Creamery, an ice cream shop in Ohio, called out the folks who have been attacking her young female employees. Angela Brooks wrote on the shop's Facebook page:


I've been trying not to say anything, but it is getting out of control. 🛑 STOP!!! 🛑 Stop yelling at these young girls. Stop slamming doors. Stop swearing at them and making a scene. STOP!!! These girls are wearing masks for YOUR protection. They are required by the state to wear them, and they do so with a smile because they care about you and your safety. In order to protect them and our other guests, I made the decision to require face masks in our store. I made that decision, not them!

Do you know how hard it is to work a summer rush in a face mask? With a line of customers to the door, some waiting outside, online orders dinging on a tablet, the phone ringing off the hook -- and then have a customer throw a temper tantrum in the store calling the girls "paranoid" or "anti-american" or even worse - CUSS AT THEM! (Does it feel good to make a 16 year old girl cry in the bathroom? Or sob on her way home from work? Does that make you feel better about Covid? How would you feel if someone did this to your child?)

Knock it off!!!!!! I get it. This sucks. Covid is one of the most awful things many of us have experienced in our lifetime. Our lives are flipped upside down. Businesses are closing. Some of us are still out of work. We are stressed out, worried, and frustrated. However that is no excuse to take out your frustrations on teenage kids serving ice cream! (Most of which this is their first job!) Are you serious?! What control do they possibly have over the situation?

You are not welcome here if you have that little respect for us. It is not about the sales. Go somewhere else if you want to behave that way. The customers who are respectful, loving, understanding and kind are welcome at Mootown. We serve ice cream and smiles. If going out for ice cream puts you in that much of a bad mood, stay home!! You are not going to ruin the experience for everyone else.

We offer curbside pickup, outdoor ordering, online ordering, delivery to your home, phone orders -- there are a dozen different ways for you to place an order and still maintain your rights to not wear a mask. If you don't have a mask or don't believe in social distancing - we respect that. We'll take your order in any of those several ways, or understand if you don't come back until after Covid. But you don't get to walk in the store and yell at the girls. THAT STOPS NOW!!!

To those of you who haven't been absolute monsters during all of this -- THANK YOU!!!! We love you, appreciate you, and look forward to seeing you soon! 🐮🍦

Brooks set up a "virtual tip jar" for the girls through GoFundMe, which she said would be split evenly between the 16 part-time employees, many of whom are working to pay for college or saving to buy a car. Though the initial goal was $500, people have donated nearly $10,000 in a week.

In addition to the money, people have left supportive messages on the GoFundMe page, which hopefully help balance out the terrible treatment these girls have had to endure.

"Consider us buying virtual ice cream with a smile on our faces. Yum! These are exceptional times and we all have to be more generous and thoughtful and caring with each other to get through them. Thank you all for doing the right thing!"

"These young people deserve it. Bullying a bunch of teenagers just trying to do a job and save money is despicable. I hope this shows them that there are good people out here who recognize the difficulties they face just trying work a job to save money."

"Thank you for standing on the side of sanity and the health of the community!"

"I donated because the owner stood up for her employees. And the owner is a valued member of the Berea, Ohio community. She is providing first jobs to young ladies and these LADIES need to know they are appreciated."

Even in all of the madness and mayhem of the moment, it's heartening to see people rally around those who are following public health recommendations and doing what needs to be done to protect everyone—even those who may not appreciate it.


Pop Culture

Two brothers Irish stepdancing to Beyoncé's country hit 'Texas Hold 'Em' is pure delight

The Gardiner Brothers and Queen Bey proving that music can unite us all.

Gardiner Brothers/TikTok (with permission)

The Gardiner Brothers stepping in time to Beyoncé's "Texas Hold 'Em."

In early February 2024, Beyoncé rocked the music world by releasing a surprise new album of country tunes. The album, Renaissance: Act II, includes a song called "Texas Hold 'Em," which shot up the country charts—with a few bumps along the way—and landed Queen Bey at the No.1 spot.

As the first Black female artist to have a song hit No. 1 on Billboard's country music charts, Beyoncé once again proved her popularity, versatility and ability to break barriers without missing a beat. In one fell swoop, she got people who had zero interest in country music to give it a second look, forced country music fans to broaden their own ideas about what country music looks like and prompted conversations about bending and blending musical genres and styles.

And she inspired the Gardiner Brothers to add yet another element to the mix—Irish stepdance.

Keep ReadingShow less
Health

Doctor explains why he checks a dead patient's Facebook before notifying their parents

Louis M. Profeta MD explains why he looks at the social media accounts of dead patients before talking their parents.

Photo from Tedx Talk on YouTube.

He checks on your Facebook page.

Losing a loved one is easily the worst moment you'll face in your life. But it can also affect the doctors who have to break it to a patient's friends and family. Louis M. Profeta MD, an Emergency Physician at St. Vincent Emergency Physicians in Indianapolis, Indiana, recently took to LinkedIn to share the reason he looks at a patient's Facebook page before telling their parents they've passed.

The post, titled "I'll Look at Your Facebook Profile Before I Tell Your Mother You're Dead," has attracted thousands of likes and comments.

Keep ReadingShow less

You know that feeling you get when you walk into a classroom and see someone else's stuff on your desk?

OK, sure, there are no assigned seats, but you've been sitting at the same desk since the first day and everyone knows it.

So why does the guy who sits next to you put his phone, his book, his charger, his lunch, and his laptop in the space that's rightfully yours? It's annoying.

Keep ReadingShow less
Family

This is the best mother-daughter chat about the tampon aisle ever. Period.

A hilarious conversation about "the vagina zone" turned into an important message about patriarchy from mother to daughter.

A mother and daughter discuss period products.


Belinda Hankins and her 13-year-old daughter, Bella, seem to have a great relationship, one that is often played out over text message.

Sure they play around like most teens and parents do, but in between the joking and stealing of desserts, they're incredibly open and honest with each other. This is key, especially since Melinda is a single parent and thus is the designated teacher of "the ways of the world."

But, wow, she is a champ at doing just that in the chillest way possible. Of course, it helps having an incredibly self-aware daughter who has grown up knowing she can be super real with her mom.

Case in point, this truly epic text exchange took place over the weekend while Bella was hunting for tampons at the store.

Keep ReadingShow less
Health

27-year-old who died of cancer left behind final advice that left the internet in tears

"Don't feel pressured to do what other people might think is a fulfilling life. You might want a mediocre life and that is so OK."

Photo courtesy of Remembering Holly Butcher/Facebook used with permission.

Holly Butcher left behind her best life advice before she passed away at 27.

The world said goodbye to Holly Butcher, a 27-year-old woman from Grafton, Australia.

Butcher had been battling Ewing's sarcoma, a rare bone cancer that predominantly affects young people. In a statement posted on Butcher's memorialized Facebook account, her brother, Dean, and partner, Luke, confirmed the heartbreaking news to friends.

"It is with great sadness that we announce Holly's passing in the early hours of this morning," they wrote on Jan. 4, 2018. "After enduring so much, it was finally time for her to say goodbye to us all. The end was short and peaceful; she looked serene when we kissed her forehead and said our final farewells. As you would expect, Holly prepared a short message for you all, which will be posted above."

Butcher's message, which Dean and Luke did, in fact, post publicly shortly thereafter, has brought the internet to tears.

Keep ReadingShow less

They've blinded us with science.

Stock photos of any job are usually delightful cringey. Sure, sometimes they sort of get the essence of a job, but a lot of the time the interpretation is downright cartoonish. One glance and it becomes abundantly clear that for some careers, we have no freakin’ clue what it is that people do.

Dr. Kit Chapman, an award-winning science journalist and academic at Falmouth University in the U.K., recently held an impromptu contest on Twitter where viewers could vote on which photos were the best of the worst when it came to jobs in scientific fields.

According to Chapman’s entries, a day in the life of a scientist includes poking syringes into chickens, wearing a lab coat (unless you’re a “sexy” scientist, then you wear lingerie) and holding vials of colored liquid. Lots and lots of vials.

Of course, where each image is 100% inaccurate, they are 100% giggle inducing. Take a look below at some of the contenders.

Keep ReadingShow less