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Ice cream shop owner shares passionate note defending teen workers harassed over mask policy

Ice cream shop owner shares passionate note defending teen workers harassed over mask policy

As more and more videos of adults throwing tantrums over being asked to wear masks go viral, one has to feel for the employees on the receiving end of such behavior. It's hard enough to have to work serving the public during a pandemic. Having to politely but firmly deal with irate customers taking their angst out on you, especially when you have no control over policies or legal mandates, must be endlessly frustrating.

One might assume that grown-ups would rise above the urge to harass teenagers who are just trying to do their job serving them in the safest way possible, but that's unfortunately not always the case.

The owner of Mootown Creamery, an ice cream shop in Ohio, called out the folks who have been attacking her young female employees. Angela Brooks wrote on the shop's Facebook page:


I've been trying not to say anything, but it is getting out of control. 🛑 STOP!!! 🛑 Stop yelling at these young girls. Stop slamming doors. Stop swearing at them and making a scene. STOP!!! These girls are wearing masks for YOUR protection. They are required by the state to wear them, and they do so with a smile because they care about you and your safety. In order to protect them and our other guests, I made the decision to require face masks in our store. I made that decision, not them!

Do you know how hard it is to work a summer rush in a face mask? With a line of customers to the door, some waiting outside, online orders dinging on a tablet, the phone ringing off the hook -- and then have a customer throw a temper tantrum in the store calling the girls "paranoid" or "anti-american" or even worse - CUSS AT THEM! (Does it feel good to make a 16 year old girl cry in the bathroom? Or sob on her way home from work? Does that make you feel better about Covid? How would you feel if someone did this to your child?)

Knock it off!!!!!! I get it. This sucks. Covid is one of the most awful things many of us have experienced in our lifetime. Our lives are flipped upside down. Businesses are closing. Some of us are still out of work. We are stressed out, worried, and frustrated. However that is no excuse to take out your frustrations on teenage kids serving ice cream! (Most of which this is their first job!) Are you serious?! What control do they possibly have over the situation?

You are not welcome here if you have that little respect for us. It is not about the sales. Go somewhere else if you want to behave that way. The customers who are respectful, loving, understanding and kind are welcome at Mootown. We serve ice cream and smiles. If going out for ice cream puts you in that much of a bad mood, stay home!! You are not going to ruin the experience for everyone else.

We offer curbside pickup, outdoor ordering, online ordering, delivery to your home, phone orders -- there are a dozen different ways for you to place an order and still maintain your rights to not wear a mask. If you don't have a mask or don't believe in social distancing - we respect that. We'll take your order in any of those several ways, or understand if you don't come back until after Covid. But you don't get to walk in the store and yell at the girls. THAT STOPS NOW!!!

To those of you who haven't been absolute monsters during all of this -- THANK YOU!!!! We love you, appreciate you, and look forward to seeing you soon! 🐮🍦

Brooks set up a "virtual tip jar" for the girls through GoFundMe, which she said would be split evenly between the 16 part-time employees, many of whom are working to pay for college or saving to buy a car. Though the initial goal was $500, people have donated nearly $10,000 in a week.

In addition to the money, people have left supportive messages on the GoFundMe page, which hopefully help balance out the terrible treatment these girls have had to endure.

"Consider us buying virtual ice cream with a smile on our faces. Yum! These are exceptional times and we all have to be more generous and thoughtful and caring with each other to get through them. Thank you all for doing the right thing!"

"These young people deserve it. Bullying a bunch of teenagers just trying to do a job and save money is despicable. I hope this shows them that there are good people out here who recognize the difficulties they face just trying work a job to save money."

"Thank you for standing on the side of sanity and the health of the community!"

"I donated because the owner stood up for her employees. And the owner is a valued member of the Berea, Ohio community. She is providing first jobs to young ladies and these LADIES need to know they are appreciated."

Even in all of the madness and mayhem of the moment, it's heartening to see people rally around those who are following public health recommendations and doing what needs to be done to protect everyone—even those who may not appreciate it.


All images provided by Prudential Emerging Visionaries

Collins after being selected by Prudential Emerging Visionaries

True

A changemaker is anyone who takes creative action to solve an ongoing problem—be it in one’s own community or throughout the world.

And when it comes to creating positive change, enthusiasm and a fresh perspective can hold just as much power as years of experience. That’s why, every year, Prudential Emerging Visionaries celebrates young people for their innovative solutions to financial and societal challenges in their communities.

This national program awards 25 young leaders (ages 14-18) up to $15,000 to devote to their passion projects. Additionally, winners receive a trip to Prudential’s headquarters in Newark, New Jersey, where they receive coaching, skills development, and networking opportunities with mentors to help take their innovative solutions to the next level.

For 18-year-old Sydnie Collins, one of the 2023 winners, this meant being able to take her podcast, “Perfect Timing,” to the next level.

Since 2020, the Maryland-based teen has provided a safe platform that promotes youth positivity by giving young people the space to celebrate their achievements and combat mental health stigmas. The idea came during the height of Covid-19, when Collins recalled social media “becoming a dark space flooded with news,” which greatly affected her own anxiety and depression.

Knowing that she couldn’t be the only one feeling this way, “Perfect Timing” seemed like a valuable way to give back to her community. Over the course of 109 episodes, Collins has interviewed a wide range of guests—from other young influencers to celebrities, from innovators to nonprofit leaders—all to remind Gen Z that “their dreams are tangible.”

That mission statement has since evolved beyond creating inspiring content and has expanded to hosting events and speaking publicly at summits and workshops. One of Collins’ favorite moments so far has been raising $7,000 to take 200 underserved girls to see “The Little Mermaid” on its opening weekend, to “let them know they are enough” and that there’s an “older sister” in their corner.

Of course, as with most new projects, funding for “Perfect Timing” has come entirely out of Collins’ pocket. Thankfully, the funding she earned from being selected as a Prudential Emerging Visionary is going toward upgraded recording equipment, the support of expert producers, and skill-building classes to help her become a better host and public speaker. She’ll even be able to lease an office space that allows for a live audience.

Plus, after meeting with the 24 other Prudential Emerging Visionaries and her Prudential employee coach, who is helping her develop specific action steps to connect with her target audience, Collins has more confidence in a “grander path” for her work.

“I learned that my network could extend to multiple spaces beyond my realm of podcasting and journalism when industry leaders are willing to share their expertise, time, and financial support,” she told Upworthy. “It only takes one person to change, and two people to expand that change.”

Prudential Emerging Visionaries is currently seeking applicants for 2024. Winners may receive up to $15,000 in awards and an all-expenses-paid trip to Prudential’s headquarters with a parent or guardian, as well as ongoing coaching and skills development to grow their projects.

If you or someone you know between the ages of 14 -18 not only displays a bold vision for the future but is taking action to bring that vision to life, click here to learn more. Applications are due by Nov. 2, 2023.
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There never seems to be any downtime when you’re the default parent. You know, the parent that the kids go to first when they want anything, especially food. They're also the go-to person for school forms and bedtime stories, and the parents that the school reaches out to when a student is sick has to go home.

Some parents are the default because there’s an imbalance in the home, which forces them to assume most of the day-to-day child-rearing responsibilities. In other families, one parent is the default because the other is busy with work or other obligations.

Popular TikTokker Jordan Klein wondered why she becomes overwhelmed halfway through the day while watching her children. "I have three boys, ages 5, 3, and 1, and I continuously lose my sh*t. Sometimes it comes out. Sometimes," she said in a recent post. "I lose my sh*t right around 2 or 3 p.m. every day without fail. My husband works from home. But he does not lose his sh*t consistently. So, what's going on?"

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This validates my burn out, right? #momtok #momsoftiktok #sahm #boymom #toddlermom #toddlersoftiktok #3under5

@jothemama

This validates my burn out, right? #momtok #momsoftiktok #sahm #boymom #toddlermom #toddlersoftiktok #3under5

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Just ten minutes after downloading the app, her kids made 86 requests of her. She even didn't count repeats, and kids love to repeat themselves. “I guarantee you that if I were to ask my husband how many requests a day he gets at work... it's in the single digits, for sure," she added.

And they say being a stay-at-home mom isn’t a full-time job! “This validates my burnout, right?” Jordan captioned her post.

"I feel this completely, and point it out often to my husband. Like yall, Dad is RIGHT THERE. Ask him," CrochetFeen wrote in the comments. "I have 3 kids too and ‘Mom’ is now a triggering word," Sandra added.

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