A police officer's compassionate act inspired a program to help officers offer a 'hand-up'
Officers get a debit card to help with a person's immediate needs—food, diapers, transportation, replacement of stolen items, and more.

BlueBridge Alliance gives officers the means to provide material help community members on the spot.
We often think of police officers as the people who enforce laws, arrest suspects, and generally deal with the criminal element of society. But many of the people the police come into contact with aren't criminals. Sometimes they're victims. Sometimes they're people in crisis. When officers respond to a service call, they often find people on their worst day during a difficult time.
Ideally, officers are trained to help connect community members with services that can help them, but people often have other needs that are practical, material, and immediate. Financial struggle can compound whatever else is going on, and officers often find themselves either at a loss to help or dipping into their own pockets to meet a small need they know they can do something about.
It was a San Diego police officer's act of compassion—buying a snack for a hungry neighborhood child shortly before being shot and killed in 2011—that inspired Brian Spracklen to ask, "What if every officer had the resources to offer similar kindness in moments of vulnerability?" Four years later in Kennewick, Washington, Police Chief Ken Hohenberg (an old friend of Spracklen's) launched a program with the support of community leaders to provide exactly those resources, funded by donations from the local community.
That initiative had a profound effect on police-community relations in Kennewick. Officers were able to perform random acts of kindness like buying diapers for a struggling mom, replacing a critical tool that had been stolen, or meeting other essential needs to make someone's situation just a little bit easier. Those acts of compassion help foster greater trust with the community, leading to increased cooperation, improved communication, and enhanced public safety.
The success of that pilot program spread. Today, Spracklen and Hohenberg run BlueBridge Alliance, a 501(c)(3) nonprofit organization that currently partners with 58 police departments across Washington state.
BlueBridge's goals are simple:
- To relieve suffering by providing immediate, on-the-spot, short-term assistance to those in urgent need.
- To strengthen (and where necessary, restore) mutual trust and respect between the police and the members of the community they serve.
- To boost police morale and renew officers’ service ethos, leading to improved recruitment and retention.
"I came in contact with a military veteran approximately 80 years old, who was seeking help due to the heat in his apartment not working. The male had made a complaint to the property management and had a work order to be created for the repair of the heat in his apartment unit, though it had not been completed before the weekend. The male had attempted to call the afterhours number for the property and called the Community Action Center, who oversees the apartments he lives in. The male told me he was cold, and did not have the funds to purchase a heater while he waited for the property management to fix his. The male told he had metal plates in his leg due to being in the military and was struggling in the cold. At the time of contact with the male, it was approximately 40 degrees outside with a cold breeze. The male had two more days until it was business hours again to attempt to reach management about the heat again. I attempted to call them myself and was unable to speak with anyone. I then decided to purchase the male a space heater for his apartment until his heating could be fixed. The male was surprised when I arrived with a heater in hand but immediately thanked me for getting one. It was not his fault the management did not fix the heater before ending their workweek, and it felt good to help someone make it through the weekend without being cold." - Officer A. St. Andre