little things

If you've ever worked in customer service — especially as a server or barista — you know how rude people can be. Just because you're behind the counter or taking their order somehow makes you less of a human being.

It's often said that a great way to judge someone's character is how they treat their server. Some folks try to act superior by talking down to them while those who have empathy understand their jobs are stressful and treat them like real people.