upworthy

listening skills

A group of friends having a chat.

You might be shocked to learn that many people don’t like making small talk. Surprise, right? They either believe it’s beneath them to talk about mundane subjects or don’t see the benefit of discussing the weather, sports, or television with people they hardly know.

However, these folks are missing a very valuable form of interaction that can help them with their love lives, friendships, and careers. They also remove themselves from situations where they can elevate small talk to something more valuable and meaningful.

Jefferson Fisher, a Texas personal injury attorney and communications expert, has become massively popular on Instagram—with nearly 6 million followers—for sharing tips “to help people argue less and talk more.” While promoting his new book, The Next Conversation: Argue Less, Talk More, Fisher discussed the number one problem people have while making small talk.

What's the biggest mistake people make during small talk?

"They unknowingly turn the conversation back to themselves too quickly," Fisher tells Parade. "It’s a natural impulse—we want to relate, to show we understand. But what often happens is that we hijack the conversation."

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"For example, someone says, 'I just got back from a trip to Italy,' and instead of asking about their experience, we jump in with, 'Oh, I’ve been to Italy several times, it’s great.' It’s well-meaning, but it can come across as dismissive,” Fisher said. “Instead, focus on them. Ask open-ended questions like, 'That’s wonderful, what was your favorite part?' Small talk isn’t about impressing people, it’s about making them feel seen and heard."

Fisher’s advice echoes that of the great Dale Carnegie, author of the 1936 classic How to Win Friends and Influence People. In the book, Carnegie says, “To be interesting, be interested.” Carnegie’s advice is counterintuitive because we are taught to believe that being likable means dominating conversations and entertaining the other person. However, Carnegie thinks that people who are generous listeners tend to make a better first impression.

How to be more likable

Researchers at Harvard University found that when you ask someone a question, people will like you more if, after they answer, you ask them two more follow-up questions. So, if you ask, “Where did you go last summer?” And they reply, Italy, you can follow that up with two questions about their favorite city and the restaurant they’ll never forget. Then, you can tell them that you’ve been there, too.

“We identify a robust and consistent relationship between question-asking and liking,” the study's authors write. “People who ask more questions, particularly follow-up questions, are better liked by their conversation partners.”

conversation, small talk, chatting, discussion, communication Two people have a conversation. Credit: Fauxels/Pexel

People will take a shine to you after you ask a few questions because it shows that you are listening and interested in what they say. “Follow-up questions are an easy and effective way to keep the conversation going and show that the asker has paid attention to what their partner has said,” the researchers write.

While at first, it may take a little practice to ask follow-up questions instead of turning the conversation to your experiences and opinions, it should take some pressure off the need to be interesting. Now, instead of trying to wow people with your stories, all you have to do is listen to theirs, and they’ll like you all the more for it.

This article originally appeared in May. It has been updated.

Joy

'Making everyone feel included': 14 of the most 'attractive' social skills you can have

"A very underrated one is being able to make the person you are talking to feel good/smart about themselves."

A man and woman hitting it off on a date.

When people talk about those with excellent social skills, we often say they are charismatic, have a way with people, or were born with the gift of gab. They may have an “infectious energy” or be able to talk to anyone. It can often seem like these are innate qualities that someone is born with, but they are also skills most can learn.

One of the easiest ways to become more sociable is to improve your listening skills. Studies show that people who are great at listening ask genuine questions, are attentive, and pay attention to body language. Also, by presenting positive body language, you can give the impression to others that you are more approachable and are intently listening to what the other person is saying.

That being said, some barriers make it harder for some people to develop excellent social skills. A lot of it has to do with how they were raised. “Learning social skills can be difficult if you weren’t exposed to traditional group dynamics as a child, if you struggle with a mental illness like anxiety or depression, or even if you just didn’t have a lot of positive role models when you were growing up,” Eric Ravenscraft writes for The New York Times.

conversation, attractive social skills, great conversationalistTwo women having a great converation. via Canva/Photos

Another way to improve one’s social skills is to find what other people find attractive, not just in a romantic sense, but what makes them enjoyable to be around. A Redditor on the Social Skills subforum asked people what the “most attractive “social skill” and people sounded off the things that make people a pleasure to talk to and be around.

Here are 14 of the “most attractive” social skills.

1. Making everyone feel included

"Being able to make everyone feel included. I am a bit of an anxious mess sometimes, and I LOVE the type of person that just makes you feel accepted/included/ a part of the group."

2. Appropriate amount of eye contact

"Not afraid to break eye contact, but not too long enough to make the other person feel uncomfortable. Not being afraid to open up or tell something vulnerable."

"Knowing how to break away eye contact is never emphasized. Like, aren't people aware that intense eye contact looks psychopathic, creepy, or disturbing?"

3. They make people feel smart

"A very underrated one is being able to make the person you are talking to feel good/smart about themselves. I had a few mentors that did this. Anytime I’d say something, they would make me feel smart/good by responding, 'Yes, you are totally right,' or something along those lines. Of course, it needs to be genuine, but you can tell the difference in how people react. Also, if you know someone has knowledge about something, asking them questions about is great too."


conversation, attractive social skills, great conversationalistA man and woman having a great conversaion.via Canva/Photos

4. Being a good listener

"Being a good listener. I don't mean by just nodding and agreeing with the person and forgetting what they've told you or submitting yourself to a ranter because you're a people pleaser. I mean when someone makes you feel comfortable speaking, they ask questions, they engage, etc. Extra bonus if the speaker is also a listener and hasn't had anyone else to listen to them because others just use them."

"Women have this joke about 'Let a man speak for ten minutes and he’ll think he’s in love with you' but there’s reasons for that lol. For one thing, so many people are terrible listeners, so it is genuinely attractive. They’ve probably just never shut up for more than a few minutes in their life before. l And the other is that men are so deprived for healthy interactions like this where the other person actually cares about what they’re saying, that it genuinely means a lot to them because it’s so rare."

5. Laughing on cue

"As an awkward person, letting someone else take over the conversation while I smile and nod has never failed me."

6. Being funny

Humorous people aren't just fun to be around; studies show that when both men and women read someone's dating profile, those who are funny are more attractive. Research has found that one of the most important reasons is that funny people signal adaptability and creative problem-solving—traits crucial for maintaining long-term relationships. "In this sense, humor isn’t just about making people laugh—it may reflect an individual’s ability to approach challenges with flexibility and innovation, key traits for navigating a relationship’s ups and downs," Brian Collisson Ph.D. writes at Psychology Today.

7. A free-thinker

"Anyone who is able to unapologetically separate themselves from the Hive-Mind. It’s so easy to get caught up in the crowd and develop thoughts, opinions, and ideas of those you surround yourself with. So, anyone with the ability to objectively approach any situation, topic, or person without immediate judgement and rationally decipher thru all the bullsh*t regardless of what others may think or say…extremely attractive…and rare."

8. A good dancer

"I was going to say partner dancing lol. I've been learning to salsa dance at a social dance club near me, and it's been a blast. Have loved it so far."

"There’s a lot of communication and give and take going on in salsa dancing and other traditional Latin dances that are invisible to the naked eye. Definitely adds like 10 points if you’re good at it lol."


9. Soothing tone of voice

"People sometimes think connecting is about so many specifics: these particular words, that length of eye contact, some sort of posture etc. When, in fact, what people are MOST affected by is your tone of voice. If you're able to convey WARMTH you can win over 95 percent of people. I would define warmth as friendliness, extending an invitation with your voice, ACCEPTING people using your tone, and kind of an inherent confidence while doing that. It's something that I call a 'Vocal Hug.' Once you know how to do this, almost everything else falls into place."

10. True charisma

"You won’t get an answer 'cause it’s not something that can be described in words, just a feeling. When you’re there you know and when it’s done to you you know."

"It’s so obscure, but we all recognize it when we meet someone that has it. It’s a feeling. It’s all psychological."

11. Easy banter

"I love banter. I love an easy back-and-forth that doesn’t feel caustic or uncomfortable the way that teasing sometimes does, where you have to guess or overthink whether that comment was meant to push at your boundaries or not."


conversation, attractive social skills, great conversationalistA man and woman having a fun conversation.via Canva/Photos

12. They're great 'explainers'

"For me, the most attractive social skill is the ability to explain something confidently in a way that makes everyone listen and understand."

13. Good words on a bad day

"Having nice words left despite being in a bad mood. Everyone knows following situation: Someone comes to work with a bad mood, starts getting mad about the smallest stuff, colleagues get pissed because they get yelled at for the smallest stuff and suddenly everyone is is pissed at each other. I have big respect for people that can be surrounded by such negativity and still find the time to give a smile, compliments and ask how you're doing."

14. They enjoy silence

"The people who don’t rush to fill every silence or feel the need to are AMAZING …. I wish one day i’ll meet someone i can enjoy silence with."

"Comfortable silences are always greatly appreciated. Conversation can be great and helpful at passing the time, but it’s a healthy sign that one is mentally/emotionally mature enough to realize that neither need to be constantly entertained like children. It can also indicate a person who genuinely enjoys being around you and is comforted by your presence."

"Facts. Silence isn’t awkward unless you make it awkward."


- YouTubewww.youtube.com

via Canva

A mother and teen daughter just aren't on the same page.

When a friend or coworker comes to us with a problem, it’s not hard to lend an ear and listen to them without judgment. Sometimes, adults just need to vent or talk about their problems to understand them better. However, as a parent, it can be challenging to sit and listen without trying to fix the problem or share some advice.

Jenny Hwang of Project Parent Coach says that when parents are dealing with an upset teenager, one of the best things you can do is sit and listen without judgment or sharing any unnecessary advice. Jenny Hwang, PhD, is a clinical psychologist licensed in New York State who coaches the parents of teens and young adults who are popular on social media with parents who need help raising teenagers.

Hwang starts her video by explaining that it's normal and healthy for your teen to feel stressed out. “Because your teen is doing what teens are supposed to be doing, which is wrestling with the fact that they're moving into a world that, while is full of lots of gratifying, also comes with tremendous responsibility and lots of uncertainty,” she says.

@projectparent

🤫 What’s not said is as important as what’s said when it comes to connecting with our teens. ‼️Parents often make the mistake of assuming that parenting means doing, improving, speaking, saying something - the ultimate “if you see something, say something” situation. 💥This backfires for many parents in the form of the teen behaving in a way that feels dismissive, disrespectful, and even more withdrawn. 💡Parents can regulate their emotions- that urgency to do or say because otherwise you feel like you’d be failing - and remember that your choice to not say something says a lot to our teens. ✅Silence isn’t just you not saying something. ✅It’s you choosing to hold your comments for the moment in the name of making space for your teen. ✅It’s deliberate. ✅And no, parents don’t get much credit for it. ✅What you’ll find over time is that if you make room for a little silence - ask one less question and just be - your teen will be more inclined to stay present with you. ✅It’s not about extremes - it’s not about never saying anything. It’s also not about saying everything. ✅Just remember our choice to not speak especially when we could is often experienced by our teens as grace. ✅It builds trust. 💡💡So, don’t forget to incorporate it into your other approaches with your teen! SHARE if you found this helpful!! #ParentingTeens #TeenBoundaries #ParentingTips #ConsciousParenting #ParentingWisdom #fyp #foryoupage #GentleParenting

How to comfort an upset teenager

Hwang’s prescription for parents who want to help their distressed teens is to fight their instinct to solve the problem. Hwang says we need to find the power to be silent. “Your most surefire way of creating space for your teen is to stop talking if your teen is dissatisfied,” Hwang says. "Don't take their dissatisfaction personally. Give yourself at least one time where, in the face of your teen's dissatisfaction, when you normally would be scrambling to try to make something better or to try to talk them out of how miserable they are, just let it be. Just let it be and watch how uncomfortable it's gonna feel.”

The parent coach says the teen years are a time to reevaluate how we react to things as parents. “Because this is how conditioned we are to feel like parenting equals doing. Parenting equals talking, parenting equals guiding,” Hwang says. “All of these things. But there is important parenting that happens in silence.”

upset teen, parenting teens, jenny hwangA mother listening to her teenage daughter.via Canva

"How do you always know what’s happening in my house? I struggle with this so much, but I’ve been trying more, and it’s actually been good. So uncomfortable, but good," Jane wrote in the comments. "I always tell my husband that sometimes we just need to listen to our son and validate his feelings. It's not our job to solve all of his problems," KG added.

How to listen to your teenager

The key to truly listening to your teen without lecturing, giving advice, or passing judgment is to understand the power you give them by listening. Barbara and John Frazier at The Successful Parent blog describes it perfectly. “When you can hear your child’s pain or suffering and hold it for her while she talks about it, you are lending her your strength. The message you send is ‘I can stand these feelings, and they won’t destroy me,’ which tells her, ‘You can stand them too, and they won’t destroy you either.’”

Sometimes, all a teen needs to get through a situation is the strength to do what they think is right or to make it through a trying, exhausting situation. By listening, you can reassure your teenager that they are worth being heard and that their experiences and feelings are valid. Now, after you have listened and empathized and are on the same page, you may ask, “Would you like me to help you figure this out?” And if the answer is no, that’s fine; it means you’ve already done your job.