Hollywood’s “Brown Bag Lady” serves up fresh food and friendship to the unhoused communities of Los Angeles

Compassion, served.
Compassion comes in many forms. Sometimes it looks like stopping to jumpstart a stranger’s car. Other times it’s volunteering time or donating. For Jacqueline Norvell, compassion looks like a delicious prepared lunch served in a brown paper bag.
Since 2014, Norvell, aka “Brown Bag Lady,” has arrived on the first Sunday of every month to hand out food and supplies to the homeless communities of Skid Row. Without fail.
Yes, even with the pandemic, she and her team have never missed a Sunday. During the first few months of COVID-19, everyone showed up in hazmat suits to serve.
The idea for Brown Bag Lady was sparked when Norvell was leaving a basketball game in Downtown Los Angeles. She took a wrong turn, putting her on Skid Row–one of L.A.’s biggest “tent cities” with a population estimated at 8,000 people.
This was around Christmas time, in the dead of winter. Los Angeles might be known for never-ending sunshine, but its winter nights are not forgiving. People were huddled together just trying to keep warm. Norvell, compelled to help after what she saw, used the holiday bonus from her corporate job, made 70 meals, and came back. The food was gone in five minutes.
What started out as a random act of kindness during the holiday season became a year-round cause. As an official nonprofit organization, Brown Bag Lady has helped feed more than 75,000 people, partnered with major brands including Vans and Lay’s, and has garnered the attention of Kelly Clarkson and Ellen Degeneres.
They even have a fully decked-out camo minivan with a mission statement painted along its sides: “Feeding the Body….Nourishing the Soul.”

Norvell credits social media as a major contributor to the nonprofit’s now enormous presence.
“Through Facebook and Instagram, we have been able to promote what we do by telling our story through pictures and video,” she explained. “We hope that all of our efforts and all of our hard work are relayed with compassion and love. I do not have a professional social media person. Every photo and every video that is posted, I tell the story myself.”
She added that thanks to the two platforms, items are purchased from all over the country and sent to BBL’s headquarters in Los Angeles. Plus many invitations for news appearances have come straight from her DMs. Like she said, no professional needed. Just letting social media work its magic.
Though Brown Bag Lady is becoming a widespread phenomenon throughout California, the personal touch is ever-present.
Each brown bag still features a lovely inspirational quote to deliver some hope along with sustenance.

Barbers stand for hours cutting hair for free, offering people that priceless feeling of self esteem.

Underserved schools receive backpacks full of important supplies, personally delivered.

Toiletry bags get filled with soap, toothpaste, deodorant, shampoo and conditioner and distributed along with food. (Considering hygiene is identified as a contributor to mental health for unhoused individuals, this is a big one.)

And don’t let the name fool you. The food is not your typical brown bag lunch with cold PB&J sandwiches. Nothing is ever canned or frozen. There’s a strict rule of “always fresh, always delicious.”

Norvell is also not some distant caregiver. “I try to fulfill as many needs as possible,” she told Upworthy. “If someone requests something specific I go buy it, and then I put their photo on the bag so I remember the next time that I see them.”
Below is an example of what her dining room looks like.

Coming to the same street corner year after year has allowed her to forge actual friendships with those she helps—many even have her cellphone number. To this day, she still credits this as being the best part of what she and her team does.
The more her organization grows, the bigger Norvell's aspirations get. The ultimate goal, she says, is to own a building with a commercial sized kitchen to allow for weekly meals, in addition to more space so that mental health services can be provided.
In the meantime, Brown Bag Lady’s latest project is reuniting foster siblings for a one-week sleep-away summer camp. It’s a perfect example of how social media can help bring people together to bring a big vision to life.
By posting photos to the Brown Bag Lady Instagram and Facebook page, more than 11,000 followers were made aware of a special Amazon wish list that includes items such as pillows, sleeping bags and hygiene kits for potential campers. Not only did this make it possible to spread the word, but people near and far could be part of the movement virtually. So far, the collective efforts have raised close to $30,000. Wow.
It seems like no dream is impossible for Norvell and the Brown Bag Lady crew. Just like their van promises, the team is serving up some true nourishment for the soul.
If you’d like to follow along the Brown Bag Lady journey, check out the Facebook and Instagram pages here and here.- A group gave 105 homeless people disposable cameras. These are ... ›
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- A group gave 105 homeless people disposable cameras. These are the photos they took. - Upworthy ›
- A group gave 105 homeless people disposable cameras. These are the photos they took. - Upworthy ›



A Generation Jones teenager poses in her room.Image via Wikmedia Commons
An office kitchen.via
An angry man eating spaghetti.via 
Gif of baby being baptized
Woman gives toddler a bath Canva


An Irish woman went to the doctor for a routine eye exam. She left with bright neon green eyes.
It's not easy seeing green.
Did she get superpowers?
Going to the eye doctor can be a hassle and a pain. It's not just the routine issues and inconveniences that come along when making a doctor appointment, but sometimes the various devices being used to check your eyes' health feel invasive and uncomfortable. But at least at the end of the appointment, most of us don't look like we're turning into The Incredible Hulk. That wasn't the case for one Irish woman.
Photographer Margerita B. Wargola was just going in for a routine eye exam at the hospital but ended up leaving with her eyes a shocking, bright neon green.
At the doctor's office, the nurse practitioner was prepping Wargola for a test with a machine that Wargola had experienced before. Before the test started, Wargola presumed the nurse had dropped some saline into her eyes, as they were feeling dry. After she blinked, everything went yellow.
Wargola and the nurse initially panicked. Neither knew what was going on as Wargola suddenly had yellow vision and radioactive-looking green eyes. After the initial shock, both realized the issue: the nurse forgot to ask Wargola to remove her contact lenses before putting contrast drops in her eyes for the exam. Wargola and the nurse quickly removed the lenses from her eyes and washed them thoroughly with saline. Fortunately, Wargola's eyes were unharmed. Unfortunately, her contacts were permanently stained and she didn't bring a spare pair.
- YouTube youtube.com
Since she has poor vision, Wargola was forced to drive herself home after the eye exam wearing the neon-green contact lenses that make her look like a member of the Green Lantern Corps. She couldn't help but laugh at her predicament and recorded a video explaining it all on social media. Since then, her video has sparked a couple Reddit threads and collected a bunch of comments on Instagram:
“But the REAL question is: do you now have X-Ray vision?”
“You can just say you're a superhero.”
“I would make a few stops on the way home just to freak some people out!”
“I would have lived it up! Grab a coffee, do grocery shopping, walk around a shopping center.”
“This one would pair well with that girl who ate something with turmeric with her invisalign on and walked around Paris smiling at people with seemingly BRIGHT YELLOW TEETH.”
“I would save those for fancy special occasions! WOW!”
“Every time I'd stop I'd turn slowly and stare at the person in the car next to me.”
“Keep them. Tell people what to do. They’ll do your bidding.”
In a follow-up Instagram video, Wargola showed her followers that she was safe at home with normal eyes, showing that the damaged contact lenses were so stained that they turned the saline solution in her contacts case into a bright Gatorade yellow. She wasn't mad at the nurse and, in fact, plans on keeping the lenses to wear on St. Patrick's Day or some other special occasion.
While no harm was done and a good laugh was had, it's still best for doctors, nurses, and patients alike to double-check and ask or tell if contact lenses are being worn before each eye test. If not, there might be more than ultra-green eyes to worry about.