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Heroes

Viral stories of people helping strangers pay for groceries are inspiring other acts of kindness

"Do good recklessly."

Viral stories of people helping strangers pay for groceries are inspiring other acts of kindness
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You're standing in line at the grocery store, and the person in front of you has their card declined. You know nothing about this individual, except that they can't pay for the items that have been rung up.

Maybe she's a single mom who's struggling to make ends meet, or maybe she's an addict who spent her kid's diaper money on drugs. Maybe he's a veteran living on disability, or maybe he's a scammer trying to mooch off of kind-hearted strangers. There's no way to be sure.

So what do you do?

A viral collection of stories about strangers helping strangers in the checkout line illustrates what it looks like when people choose to "do good recklessly"—and it's just so dang beautiful.

Screenshots posted by Facebook user Ashley Westover have been shared more than 80,000 times. Clearly people like to be reminded that kindness wins the day.

The first story reads:

"I was in line at Aldi and this girl with two toddlers in front of me had her card declined and she looked so fucking sad and said 'let me call my husband real quick' and it was only 18 dollars, so I just paid for it, and she was very sweet and then as she walked off, the lady behind me said 'You know that was probably a scam, right' and like, even if it was, like what a sad fucking scam, right? 18 dollars at the Aldi. If you're 'scamming' me for some Tyson chicken and apple juice and cauliflower, then just take my fucking money.
'A scam' people are fucking wild.'"

Another person then chimed in:

"This happened to me, too. A woman had used WIC for the majority f her stuff (which I say from personal experience is such a long and embarrassing process) and to buy the remainder of her groceries, which included diapers and wipes, she used a card, and it got declined. I bought the other $30 of her groceries because hey, I've been there, and now I'm not. She was extremely emotional and began to cry and even hugged me. My mom called me on the drive home and could tell I had been crying myself, asked what was wrong, and when I told her what happened, she berated me for being 'duped.' I couldn't believe she could be so disappointed in one of her children for doing something—nice? Is that the hill you want to die on? Getting mad about people needing groceries?"

This mom's viral story of strangers' kindness illustrates how it truly 'takes a village.'

Next up came a person who helped a woman with a vet bill:

"I once paid for a woman's bill at the vet...it wasn't a big one, but she was trying to pay for some medication for her dog, and her card was declined. And her lip started trembling, and she says 'I don't get paid until Tuesday, would he be ok until then?'
So I just told them to add the $20 something onto my bill, and I thought she was going to break down crying right there.
And I don't care if it was a scam or not. Just do nice things for people sometimes."

And another shared a story about how their dad served as an example of generosity:

"One time, my dad and I were living [sic] the grocery story and there was a guy outside asking for money to buy some stuff to take home for his kids. It was around Christmas time. My dad asked him if he could give him groceries instead of money, and the guy immediately said yes, so my dad gave him one of everything we bought (meant, rice, some chocolates, milk, oil). At that time, my dad hadn't gotten his paycheck because the company he worked for was going through a tough time, but he didn't care, he saw an opportunity to help someone and he did.
Another time, my dad gave 50 bucks to a guy who said he needed to buy medicine for his kids. I told my dad he was probably going to spend the money on alcohol or something, but my dad said that 'whether he was lying or not says something about HIS character, but hearing someone in need and choosing not to help when I have the means to says something about mine.'

I never forget that."

Finally, somoeone shared a personal story from the receiving end, bringing it all full circle:

"So this has happened to me but from the other side. Several years ago when my oldest was around three or so, I had my debit card decline at Walmart. It wasn't a scam or a mistake, I was genuinely broke. Out of money. I checked my bank and discovered I had something like 7 dollars left to my name and a hungry kid and nothing to eat at home. So I sat there trying to come up with the best way to stretch that tiny amount of money to feed my kid. Not even to feed me. I can live on popcorn or something if I have to but my kid was three and he had to eat.

So there I am trying really hard not to cry while I slowly take things out of my basket to get it down to under 7 bucks, when a lady tapped me on the shoulder. I looked up and she smiled at me and started putting the things back in my cart. I opened my mouth to tell her that I didn't have the money for them but she stopped me right away and said 'Don't worry about it. It's gonna be fine.' Then she handed the cashier her credit card and said 'Ring up all of it.' My kid got to eat because of her. I got to eat because of her. I had laundry soap and deodorant because of her. She could've just ignored me silently struggling in that line. She could've decided I was a scam and gone home feeling good about avoiding being duped. But instead she chose to help me and she saved us.

So maybe the person struggling in front of you is trying to put one over on you or maybe they are just sad and broke and trying to figure out what to do. You get to decide which you want to believe and what you want to do. But I'll tell y'all, no one has ever been more beautiful to me than that lady in that line who saved me and my baby. Be like her. Be beautiful."

A simple, three-word response summed up the whole beautiful thread: "Do good recklessly."

Isn't that the best life motto? Put it on t-shirts. Stencil it on walls. Tattoo it on biceps. DO GOOD RECKLESSLY.

Imagine a world where people gave one another the benefit of the doubt more often than not. Imagine a world where we all assumed the best in people. Would we sometimes get taken advantage of? Probably. Would we be helping people more often than we were being duped? Definitely.

There's a place for wisdom, and no one is saying not to ever be wary of scammers. But situations like these stories are times when assuming the worst may leave someone feeling alone and hopeless. Imagine a world where more people did good recklessly.

That's the world I want to live in.

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Three women, three MS journeys: How multiple sclerosis looks different for everyone

Gina, Nathalie and Helga share their reactions to being diagnosed with MS and how they stay informed and positive in the face of ever-changing symptoms.

Courtesy of Sanofi

Helga, Nathalie and Gina all have MS, and their experiences show how differently the disease can manifest.

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It’s been 155 years since neurologist Jean-Martin Charcot gave the first lecture on a mysterious progressive illness he called “multiple sclerosis.” Since then, we’ve learned a lot. We know MS causes the immune system to attack healthy tissue, including damaging the brain and spinal cord. Resulting symptoms can be debilitating and include fatigue, blurred vision, memory problems and weakness. Huge advancements in our understanding of MS and its underlying causes, as well as treatment advances, have been made in the past few decades, but MS remains a complex and unpredictable reality for the 2.8 million+ people diagnosed around the world.

Ironically, the only real constant for people living with MS is change. There’s no set pattern or standard progression of the disease, so each person’s experience is unique. Some people with MS have mild symptoms that worsen slowly but sometimes improve, while others can have severe symptoms that drastically alter their daily lives.

All people with MS share some things in common, however, such as the need to stay informed on the ever-evolving research, find various lines of support and try to remain hopeful as they continue living with the disease.

To better understand what navigating life with MS really looks like, three women shared their MS stories with us. Their journeys demonstrate how MS can look different for different people and interestingly, how the language used to talk about the disease can greatly impact how people understand their realities.

woman with horse, woman riding horseGina loves riding her horse, Benita.Courtesy of Sanofi

Gina—Hamburg, Germany (diagnosed with relapsing multiple sclerosis in 2017)

When her youngest son was 4 months old, Gina started having problems with her eye. She’d soon learn she was experiencing optic neuritis—her first symptom of MS.

“Immediately after the diagnosis, I looked up facts on MS because I didn’t know anything about it,” Gina says. “And as soon as I knew what could really happen with this disease, I actually got scared.”

As her family’s primary income provider, she worried about how MS would impact her ability to work as a writer and editor. Her family was afraid she was going to end up in a wheelchair. However, for now, Gina’s MS is managed well enough that she still works full-time and is able to be active.

“When I tell somebody that I have MS, they often don't believe me the first time because I don't fulfill any stereotypes,” she says.

Overwhelmed by negative perspectives on living with MS, Gina sought support in the online MS community, which she found to be much more positive.

“I think it’s important to use as many positive words as you can when talking about MS.” It’s important to be realistic while also conveying hope, she says. “MS is an insidious disease that can cause many bad symptoms…that can be frightening, and you can't gloss over it, either.”

To give back to the online community that helped her so much, Gina started a blog to share her story and help others trying to learn about their diagnosis.

Though she deals with fatigue and cognitive dysfunction sometimes, Gina stays active swimming, biking, riding horses and playing with her sons, who are now 11 and 6.

Cognitive dysfunction is common in MS, with over half of people affected. It can impact memory, attention, planning, and word-finding. As with many aspects of MS, some people experience mild changes, while others face more challenges.

Gina says that while there’s still a lot of education about MS needed, she feels positive about the future of MS because there’s so much research being done.

woman in wheelchair holding medal, woman rowingNathalie is an award-winning rower with multiple international titles.Courtesy of Sanofi

Nathalie — Pennes Mirabeau, France (diagnosed with relapsing-remitting multiple sclerosis in 2002)

Nathalie was a teenager and a competitive athlete when she noticed her first symptoms of MS, but it would take four years of “limbo” before she was diagnosed.

“Ultimately, the diagnosis was more of a relief, than a shock,” she says. “Because when you have signs and you don’t know why, it’s worse than knowing, in the end, what you have.”

However, learning more about the disease—and the realities of disease progression—scared her.

“That glimpse of the future was direct and traumatic,” she says. Her neurologist explained that the disease evolves differently for everyone, and her situation might end up being serious or very mild. So, she decided to stop comparing herself to others with MS.

She said to herself, “We’ll see what happens, and you’ll manage it bit by bit.”

By 2005, Nathalie’s MS had progressed to the point of needing a wheelchair. However, that has not dampened her competitive spirit.

Nathalie began her international rowing career in 2009 and has won multiple world titles, including two Paralympic medals—silver in London and bronze in Tokyo. Now, at 42, she still trains 11 times a week. Fatigue can be a problem, and sometimes hard workouts leave her with muscle stiffness and shaking, but she credits her ongoing sports career for helping her feel in tune with her body’s signals.

“Over the years, I’ve learned to listen to my body, letting my body guide when I need to stop and take breaks,” she says.

Nathalie explains that she used to only look backwards because of the initial shock of her diagnosis. In time, she stopped thinking about what she couldn’t do anymore and focused on her future. She now lives in the following mindset: “Even when doors close, don’t miss out on those that open.” Instead of focusing on what she can’t do, she focuses on the opportunities she still has. Right now, this includes her training for the 2024 Paralympic Games in Paris, where she will compete for another rowing medal.

“I only go forward,” she says. “Well, I try, anyway…It’s easy to say, it’s not always easy to do. But that’s what I try to do.”

woman exiting water after swimming, woman with great daneHelga's Great Dane has become a helpful and beloved companion.Courtesy of Sanofi

Helga—Johannesburg, South Africa (diagnosed with relapsing multiple sclerosis in 2010)

When Helga first started having balance issues and numbness in her feet, she chalked it up to her training as a runner. But when the numbness moved to her face, she knew something was wrong. She never guessed it was MS.

“When I was diagnosed, I felt completely overwhelmed and clueless,” Helga says. “I felt that I had nowhere near enough information. I did not know anything about the disease…I had no idea that it was going to be a process of continually monitoring and adjusting your lifestyle.”

In the beginning, Helga’s symptoms developed slowly, and she didn’t appear ill to others. She was even able to run for a few years after her diagnosis, but she couldn’t do marathons anymore, and she began to fall frequently due to balance issues and right-foot dragging. Then her cognition issues became more problematic, especially in her job as a trainer in a printing company.

“My executive function, decision-making and short-term memory were affected to the point that I was eventually medically unfit for work,” she says. She stopped working in 2017.

However, she didn’t stop living life. Even though she could no longer run, she continued to swim competitively. She got a Great Dane puppy and trained him as a service dog to help her walk. She also serves as vice chair of the patient support organization Multiple Sclerosis South Africa, and she advises others who have been diagnosed to join a patient advocacy group as soon as possible to get reliable information and meet others with MS.

Helga says she is “hopeful” about the future of MS. “I must say that I am so grateful that we have all the new medications available, because my life would not be the same if it wasn't for that,” she adds.

Part of how she manages her MS is by looking at the positives.

“If I could tell the world one thing about MS, it would be that MS is an incurable disease of the nervous system, but it's also the greatest teacher of valuing your health, family, friends, and managing change in your life,” she says. “My life is diversified in a way that I never, ever thought it would, and MS has been honestly the greatest teacher.”

Each MS journey is unique – with each person impacted experiencing different struggles, successes, and feelings as they manage this unpredictable disease. But the common thread is clear – there is a critical need for information, support, and hope. We are proud to participate in World MS Day and share these incredible stories of living life while living with MS. To learn more about MS, go to https://www.sanofi.com/why-words-really-matter-when-it-comes-to-multiple-sclerosis.

MAT-GLB-2301642-v1.0-05/2023

This article was sponsored by Sanofi. Participants were compensated when applicable.

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