Between 2016 and 2018, the market share of Victoria's Secret in the U.S. dropped from 33% to 24%, as the company had received criticism for being behind the times. When it comes to our underwear, we want comfort over sex appeal, and when it comes to businesses, we want them to be harassment-free. The New York Times recently published a piece detailing a culture of "misogyny, bullying and harassment" at Victoria's Secret.
"This abuse was just laughed off and accepted as normal. It was almost like brainwashing. And anyone who tried to do anything about it wasn't just ignored. They were punished," Casey Crowe Taylor, a former public relations employee at Victoria's Secret, told the Times.