+
upworthy
Pop Culture

Airbnb host finds unexpected benefits from not charging guests a cleaning fee

Host Rachel Boice went for a more "honest" approach with her listings—and saw major perks because of it.

airbnb, airbnb cleaning fee, travel
@rachelrboice/TikTok

Many frustrated Airbnb customers have complained that the separate cleaning fee is a nuisance.

Airbnb defines its notorious cleaning fee as a “one-time charge” set by the host that helps them arrange anything from carpet shampoo to replenishing supplies to hiring an outside cleaning service—all in the name of ensuring guests have a “clean and tidy space.”

But as many frustrated Airbnb customers will tell you, this feature is viewed as more of a nuisance than a convenience. According to NerdWallet, the general price for a cleaning fee is around $75, but can vary greatly between listings, with some units having cleaning fees that are higher than the nightly rate (all while sometimes still being asked to do certain chores before checking out). And often none of these fees show up in the total price until right before the booking confirmation, leaving many travelers feeling confused and taken advantage of.

However, some hosts are opting to build cleaning fees into the overall price of their listings, mimicking the strategy of traditional hotels.

Rachel Boice runs two Airbnb properties in Georgia with her husband Parker—one being this fancy glass plane tiny house (seen below) that promises a perfect glamping experience.

@rachelrboice Welcome to The Tiny Glass House 🤎 #airbnbfinds #exploregeorgia #travelbucketlist #tinyhouse #glampingnotcamping #atlantageorgia #fyp ♬ Aesthetic - Tollan Kim

Like most Airbnb hosts, the Boice’s listing showed a nightly rate and separate cleaning fee. According to her interview with Insider, the original prices broke down to $89 nightly, and $40 for the cleaning fee.

But after noticing the negative response the separate fee got from potential customers, Rachel told Insider that she began charging a nightly rate that included the cleaning fee, totaling to $129 a night.

It’s a marketing strategy that more and more hosts are attempting in order to generate more bookings (people do love feeling like they’re getting a great deal) but Boice argued that the trend will also become more mainstream since the current Airbnb model “doesn’t feel honest.”

"We stay in Airbnbs a lot. I pretty much always pay a cleaning fee," Boice told Insider. "You're like: 'Why am I paying all of this money? This should just be built in for the cost.'"

Since combining costs, Rachel began noticing another unexpected perk beyond customer satisfaction: guests actually left her property cleaner than before they were charged a cleaning fee. Her hypothesis was that they assumed she would be handling the cleaning herself.

"I guess they're thinking, 'I'm not paying someone to clean this, so I'll leave it clean,'" she said.

This discovery echoes a similar anecdote given by another Airbnb host, who told NerdWallet guests who knew they were paying a cleaning fee would “sometimes leave the place looking like it’s been lived in and uncleaned for months.” So, it appears to be that being more transparent and lumping all fees into one overall price makes for a happier (and more considerate) customer.

These days, it’s hard to not be embittered by deceptive junk fees, which can seem to appear anywhere without warning—surprise overdraft charges, surcharges on credit cards, the never convenience “convenience charge” when purchasing event tickets. Junk fees are so rampant that certain measures are being taken to try to eliminate them outright in favor of more honest business approaches.

Speaking of a more honest approach—as of December 2022, AirBnb began updating its app and website so that guests can see a full price breakdown that shows a nightly rate, a cleaning fee, Airbnb service fee, discounts, and taxes before confirming their booking.

Guests can also activate a toggle function before searching for a destination, so that full prices will appear in search results—avoiding unwanted financial surprises.

Education

A school assignment asked for 3 benefits of slavery. This kid gave the only good answer.

The school assignment was intended to spark debate and discussion — but isn't that part of the problem?

A school assignment asked for 3 "good" reasons for slavery.



It's not uncommon for parents to puzzle over their kids' homework.

Sometimes, it's just been too long since they've done long division for them to be of any help. Or teaching methods have just changed too dramatically since they were in school.

And other times, kids bring home something truly inexplicable.
Keep ReadingShow less


Teacher Bret Turner thought he'd kick off the morning with his first-grade students using a little riddle.

On the whiteboard in the front of the class, he scrawled it out in black marker:

"I am the beginning of everything, the end of everywhere. I'm the beginning of eternity, the end of time & space."

One student raised their hand, the first to venture a guess.

Keep ReadingShow less

Prepare to get Thatcherized.

It seems that Adele is going viral once again.

Perhaps you’ve seen the image in question previously (it seems to make the rounds every couple of years). But in case you missed it—it’s Adele’s face. Normal, just upside down.

Only it’s not normal. In fact, when you turn Adele’s face right side up, what you notice is that her eyes and mouth were actually right-side up THE ENTIRE TIME, even though the entire head was upside down. So when you turn the head right side up, the eyes and mouth are now UPSIDE-DOWN—and you can’t unsee it. Do you feel like you're Alice in Wonderland yet?

Keep ReadingShow less
Parenting

Teenage girl shamed for her ‘distracting’ outfit fights back in a very funny way

“[Because] she has a figure she was told she had to change.”

Photo from Facebook page.

A clever message written on her T-shirt.

A Lawton, Oklahoma, student who goes by the Facebook user name Rose Lynn had the last laugh after being sent home from school for wearing an outfit deemed "distracting." Rose Lynn believes her outfit attracted the attention of school officials because of her figure.

She proved it by posting a photo on Facebook of her modest outfit, which consisted of black leggings, a t-shirt, long cardigan, and boots. In her post, she wrote that she was sent home "because I'm developed farther than the average girl my age," and because she's a "CURVY woman." Rose Lynn also thinks the appropriate response shouldn't have been to tell her to cover up, but to teach boys to "to respect the boundaries of young ladies."

Keep ReadingShow less
Science

She tattooed half her face and you'd never know it. Her skills are just that good.

This incredible medical tattoo technology is giving renewed hope to burn victims.

All images via the CBS/YouTube

Basma Hameed runs a tattoo shop, of sorts...


Meet Samira Omar.

The 17-year-old was the victim of a horrific bullying incident.

Keep ReadingShow less

Taylor Swift at 2022 Toronto International Film Festival Red Carpet Day 2.

The wordsmiths over at Merriam-Webster have announced their official “Word of the Year for 2023,” they say it’s something we are “thinking about, writing about, aspiring to, and judging more” than ever.

The word is authentic.

According to the dictionary, the most common definitions of authentic are “not false or imitation,” “being true to one's own personality, spirit, or character,” and “worthy of acceptance or belief as conforming to or based on fact.”

Merriam-Webster says the word saw a “substantial increase” in lookups this year. That’s probably because we now live in a world where artificial intelligence, deepfake technology and questionable memes challenge our basic notions of reality.

Keep ReadingShow less