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Tim Urban (Wait But Why)

Family

The uncomfortable truth about tipping, explained with stick figures.

It's about time we got to the bottom of this.

This post was originally published on Wait But Why.

Tipping is not about generosity.

Tipping isn’t about gratitude for good service. And tipping certainly isn’t about doing what’s right and fair for your fellow man.

Tipping is about making sure you don’t mess up what you’re supposed to do.

In my case, the story goes like this: In college, I was a waiter at a weird restaurant called Fire and Ice. This is the front page of their website (FYI: those lame word labels are on the site, not added by me):

All photos are from the original WaitButWhy post and used with permission.

That sad guy in the back is one of the waiters. He’s sad because he gets no salary and relies on tips like every other waiter, but people undertip him because at this restaurant they get their own food so they think he’s not a real waiter even though he has to bring them all their drinks and side dishes and give them a full tour of the restaurant and tell them how it works like a clown and then bus the table because they have no busboys at the restaurant and just when the last thing he needs is for the managers to be mean and powerful middle-aged women who are mean to him, that’s what also happens.

Bad life experiences aside, the larger point here is that I came out of my time as a waiter as a really good tipper, like all people who have ever worked in a job that involves tipping. And friends of mine would sometimes notice this and say sentences like, “Tim is a really good tipper.”

My ego took a liking to these sentences, and now 10 years later, I’ve positioned myself right in the “good but not ridiculously good tipper” category.

So anytime a tipping situation arises, all I’m thinking is, “What would a good but not ridiculously good tipper do here?”

Sometimes I know exactly what the answer to that question is, and things run smoothly. But other times, I find myself in the dreaded Ambiguous Tipping Situation.

Ambiguous Tipping Situations can lead to a variety of disasters:

1. The Inadvertent Undertip

2. The Inadvertent Overtip

3. The “Shit Am I Supposed To Tip Or Not?” Horror Moment

I don’t want to live this way anymore. So , I decided to do something about it.

I put on my Weird But Earnest Guy Doing a Survey About Something hat and hit the streets, interviewing 123 people working in New York jobs that involve tipping. My interviews included waiters, bartenders, baristas, manicurists, barbers, busboys, bellhops, valets, attendants, cab drivers, restaurant delivery people, and even some people who don’t get tipped but I’m not sure why, like acupuncturists and dental hygienists.

I covered a bunch of different areas in New York, including SoHo, the Lower East Side, Harlem, the Upper East Side, and the Financial District, and I tried to capture a wide range, from the fanciest places to the dive-iest.

About 10% of the interviews ended after seven seconds when people were displeased by my presence and I’d slowly back out of the room, but for the most part, people were happy to talk to me about tipping — how much they received, how often, how it varied among customer demographics, how large a portion of their income tipping made up, etc. And it turns out that service industry workers have a lot to say on the topic.

I supplemented my findings with the help of a bunch of readers who wrote with detailed information about their own experiences and with a large amount of research, especially from the website of Wm. Michael Lynn, a leading tipping expert.

So I know stuff about this now. Here’s what you need to know before you tip someone.

1. The stats.

The most critical step in avoiding Ambiguous Tipping Situations is just knowing what you’re supposed to do. I took all the stats that seem to have a broad consensus on them and put them into this table:

This table nicely fills in key gaps in my previous knowledge. The basic idea with the low/average/high tipping levels used above is that if you’re in the average range, you’re fine and forgotten. If you’re in the low or high range, you’re noticed and remembered. And service workers have memories like elephants.

2. What tipping well (or not well) means for your budget.

Since tipping is such a large part of life, it seems like we should stop to actually understand what being a low, average, or high tipper means for our budget.

Looking at it simply, you can do some quick math and figure out one portion of your budget. For example, maybe you think you have 100 restaurant meals a year at about $25/meal — so according to the above chart, being a low, average, and high restaurant tipper all year will cost you $350 (14% tips), $450 (18% tips), and $550 (22% tips) a year. In this example, it costs a low tipper $100/year to become an average tipper and an average tipper $100/year to become a high tipper.

I got a little more comprehensive and came up with three rough profiles: Low Spender, Mid Spender, and High Spender. These vary both in the frequency of times they go to a restaurant or bar or hotel, etc., and the fanciness of the services they go to — i.e., High Spender goes to fancy restaurants and does so often and Low Spender goes out to eat less often and goes to cheaper places. I did this to cover the extremes and the middle; you’re probably somewhere in between.

3. Other factors that should influence specific tipping decisions.

One thing my interviews made clear is that there’s this whole group of situation-related factors that service industry workers think are super relevant to the amount you should tip — it’s just that customers never got the memo. Most customers have their standard tip amount in mind and don’t really think about it much beyond that.

Here’s what service workers want you to consider when you tip them:

Time matters. Sometimes a bartender cracks open eight bottles of beer, which takes 12 seconds, and sometimes she makes eight multi-ingredient cocktails with olives and a whole umbrella scene on each, which takes four minutes, and those two orders should not be tipped equally, even though they might cost the same amount.

Effort matters. Food delivery guys are undertipped. They’re like a waiter, except your table is on the other side of the city. $2 really isn’t a sufficient tip (and one delivery guy I talked to said 20% of people tip nothing). $3 or $4 is much better. And when it’s storming outside? The delivery guys I talked to all said the tips don’t change in bad weather — that’s not logical. Likewise, while tipping on takeout orders is nice but not necessary, one restaurant manager complained to me about Citibank ordering 35 lunches to go every week, which takes a long time for some waiter to package (with the soup wrapped carefully, coffees rubber-banded, dressings and condiments put in side containers) and never tipping. Effort matters and that deserves a tip.

Their salary matters. It might not make sense that in the U.S. we’ve somewhat arbitrarily deemed certain professions as “tipped professions” whereby the customers are in charge of paying the professional’s salary instead of their employer, but that’s the way it is. And as such, you have some real responsibility when being served by a tipped professional that you don’t have when being served by someone else.

It’s nice to give a coffee barista a tip, but you’re not a horrible person if you don’t because at least they’re getting paid without you. Waiters and bartenders, on the other hand, receive somewhere between $2 and $5/hour (usually closer to $2), and this part of their check usually goes entirely to taxes. Your tips are literally their only income. They also have to “tip out” the other staff, so when you tip a waiter, you’re also tipping the busboy, bartender, and others. For these reasons, it’s never acceptable to tip under 15%, even if you hate the service. The way to handle terrible service is to complain to the manager like you would in a non-tipping situation. You’re not allowed to stiff on the tip and make them work for free.

Service matters. It seems silly to put this in because it seems obvious, and yet, Michael Lynn’s research shows the amount that people tip barely correlates at all to the quality of service they receive.So while stiffing isn’t OK, it’s good to have a range in mind, not a set percentage, since good service should be tipped better than bad service.

I also discovered some other interesting (and weird) findings and facts about tipping.

1. Different demographics absolutely do tip differently

“Do any demographics of people — age, gender, race, nationality, sexual orientation, religion, profession — tend to tip differently than others?” ran away with the “Most Uncomfortable Question to Ask or Answer” award during my interviews, but it yielded some pretty interesting info. I only took seriously a viewpoint I heard at least three times, and in this post, I’m only including those viewpoints that were backed up by my online research and Lynn’s statistical studies.

Here’s the overview, which is a visualization of the results of Lynn’s polling of over 1,000 waiters. Below, each category of customer is placed at their average rating over the 1,000+ waiter surveys in the study:

Fascinating and awkward. Throughout my interviews, I heard a lot of opinions reinforcing what’s on that chart and almost none that contradicted it. The easiest one for people to focus on was foreigners being bad tippers because, first, it’s not really a demographic so it’s less awkward, and second, people could blame it on them “not knowing,” if they didn’t want to be mean. Others, though, scoffed at that, saying, “Oh they know…” As far as foreigners go, the French have the worst reputation.

People also consistently said those who act “entitled” or “fussy” or “like the world’s out to get them” are usually terrible tippers.

On the good-tipping side, people who are vacationing or drunk (or both) tip well, as do “regulars” who get to know the staff, and of course, the group of people everyone agrees are the best tippers are those who also work in the service industry (which, frankly, creeped me out by the end — they’re pretty cultish and weird about how they feel about tipping each other well).

2. Here are six proven ways for waiters to increase their tips:

  • Be the opposite gender of your customer
  • Introduce yourself by name
  • Sit at the table or squat next to it when taking the order
  • Touch the customer, in a non-creepy way
  • Give the customer candy when you bring the check

Of course those things work. Humans are simple.

3. A few different people said that when a tip is low, they assume the customer is cheap or hurting for money.

But when it’s high, they assume it’s because they did a great job serving the customer or because they’re likable (not that the customer is generous).

4. When a guy tips an attractive female an exorbitant amount, it doesn’t make her think he’s rich or generous or a big shot — it makes her think he’s trying to impress her.

Very transparent and ineffective, but she’s pleased to have the extra money.

5. Don’t put a zero in the tip box if it’s a situation when you’re not tipping — it apparently comes off as mean and unnecessary.

Just leave it blank and write in the total.

6. According to valets and bellhops, when people hand them a tip, they almost always do the “double fold” where they fold the bills in half twice and hand it to them with the numbers facing down so the amount of the tip is hidden.

However, when someone’s giving a really great tip, they usually hand them the bills unfolded and with the amount showing.

7. Some notes about other tipping professions I didn’t mention above:

  • Apparently no one tips flight attendants, and if you do, you’ll probably receive free drinks thereafter.
  • Golf caddies say that golfers tip better when they play better, but they always tip the best when it’s happening in front of clients.
  • Tattoo artists expect $10-20 on a $100 job and $40-60 on a $400 job, but they get nothing from 30% of people.
  • A massage therapist expects a $15-20 tip and receives one 95% of the time — about half of a massage therapist’s income is tips.
  • A whitewater rafting guide said he always got the best tips after a raft flipped over or something happened where people felt in danger.
  • Strippers not only usually receive no salary, they often receive a negative salary, i.e. they need to pay the club a fee in order to work there.

8. According to Lynn, tips in the U.S. add up to over $40 billion each year.

This is more than double NASA’s budget.

9. The U.S. is the most tip-crazed country in the world, but there’s a wide variety of tipping customs in other countries.

Tipping expert Magnus Thor Torfason’s research shows that 31 service professions involve tipping in the U.S. That number is 27 in Canada, 27 in India, 15 in the Netherlands, 5-10 throughout Scandinavia, 4 in Japan, and 0 in Iceland.

10. The amount of tipping in a country tends to correlate with the amount of corruption in the country.

This is true even after controlling for factors like national GDP and crime levels. The theory is that the same norms that encourage tipping end up leaking over into other forms of exchange. The U.S. doesn’t contribute to this general correlation, with relatively low corruption levels.

11. Celebrities should tip well because the person they tip will tell everyone they know about it forever, and everyone they tell will tell everyone they know about it forever.

For example: A friend of mine served Arnold Schwarzenegger and his family at a fancy lunch place in Santa Monica called Cafe Montana. Since he was the governor, they comped him the meal. And he left a $5 bill as the tip. I’ve told that story to a lot of people.

  • Celebrities known to tip well (these are the names that come up again and again in articles about this): Johnny Depp, Charles Barkley, David Letterman, Bill Murray, Charlie Sheen, Drew Barrymore
  • Celebrities known to tip badly: Tiger Woods, Mariah Carey, LeBron James, Heidi Klum, Bill Cosby, Madonna, Barbara Streisand, Rachael Ray, Sean Penn, Usher

I’ll finish off by saying that digging into this has made it pretty clear that it’s bad to be a bad tipper.

Don’t be a bad tipper.

As far as average versus high, that’s a personal choice and just a matter of where you want to dedicate whatever charity dollars you have to give to the world.

There’s no shame in being an average tipper and saving the generosity for other places, but I’d argue that the $200 or $500 or $1,500 per year it takes (depending on your level of spending) to become a high tipper is a pretty good use of money. Every dollar means a ton in the world of tips.

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What you need to know about clueyness, a weird kind of sad.

It's like conjunctional empathy, and it happens to all of us.

This post was originally published on Wait But Why.

I have a new word for you: cluey. Let me explain.

My father once told me a mundane little anecdote from his youth. It involved his father — my late grandfather — and one of the happiest and most loving people I’ve ever known.

One weekend day, my grandfather went to the store and brought a new board game home for the family: Clue.

He excitedly asked my father and his sister (who were 7 and 9 at the time) if they wanted to play. They did. They joined him at the kitchen table as he opened up the game, read the instructions, explained to them how to play, divided up the cards, and put all the pieces where they go.

Just as they were about to start, the doorbell rang. It was the neighbor kids, who said they were on their way outside to play some outdoor game they all used to play. Without a second thought, my dad and aunt jumped up from their seats and left with their friends.

A few hours later, they came back to the house. The game had been put back in the closet.

At the time, my dad didn’t think much of it — pretty normal day in their lives. But later on, he found himself remembering that day, and he always felt bad about it. He pictured his father sitting there at the table, now alone, with all the cards and pieces laid out. He pictured him waiting for a little while before accepting that it wasn’t gonna happen, then collecting all the pieces and cards he had laid out, putting them back in the box, and putting the box back in the closet.

Pretty random story for my dad to tell me, right? The reason he did was because it was part of a conversation where I was trying to articulate a certain thing I suffer from.

I feel incredibly bad for certain people in certain situations — situations in which the person I feel bad for was probably barely affected by what happened.

It’s an odd feeling of intense heartbreaking compassion for people who didn’t actually go through anything especially bad.

When I explained this, my dad said, “I know what you’re talking about,” and offered up the Clue story. Devastating. My grandfather had been excited about playing, and he was being such a good, loving dad, and he ended up let down and disappointed. He sat there all by himself with the game board, and finally, he put all the cards and pieces back in the box because no, the game wasn’t happening anymore because his kids would rather play with their friends than him.

My grandfather fought in World War II. He probably lost friends. He probably shot people. He might have been shot himself, who knows. But the image of him quietly putting all the Clue pieces back in the box? That’s not fucking OK. And now, thanks to my dad sharing this memory, I live every day haunted by this image:

All images here used with permission from Wait But Why.

It’s not just my dad doing this to me.

Tell me how I’m supposed to handle this fucking story, where the grandfather made 12 burgers for six grandkids and only one showed up.

Full Clue situation. And the story includes the clueyest picture I’ve ever seen:

As I read the story, I started picturing this nice fucking man buying all the ingredients in the grocery store, in a good mood with anticipation for the night, then coming home and making each of the 12 patties by hand — maybe even adding carefully-thought-out spices into them — toasting the buns and timing everything to be done at just the right time. He even made homemade ice cream. Clue up the dick. It continues, if you imagine what happened at the end of the night. Either he wrapped up eight uneaten burgers, one by one, and put them in the fridge, ensuring that he’s later reminded of the rejection each time he heats one up to eat it, or even worse, he just threw them in the trash.

And then there’s this story of an 89-year-old grandmother, who got dressed nicely and put her paintings up for display at an art showing, and guess what? No one fucking came. Then, according to one of her grandchildren, she packed up her paintings and drove home, feeling “foolish.” You know what that is? It’s cluey as hell. Especially the word foolish, in particular. I really don’t need this in my life.

Movies know all about clueyness and use it to their advantage.

Remember that super cluey old man neighbor in "Home Alone"? Who was so nice and lonely and misunderstood? The writers literally invented him to inflict clueyness on the audience so they could then release the burden of that clueyness at the end by showing him in happy reunion with his family. Cheapest trick in the book.

Clueyness doesn’t only apply to old people. One time, about five years ago, I was in a bad mood and in a rush when I hastily walked out of my apartment building. A FedEx man was standing outside the building with his cart of packages, and he wanted to get in so he could leave the packages on top of the communal mailbox (I assume the package recipient wasn’t home, so he had had no luck being buzzed in). As I walked out, he reached for the door as it closed behind me, but it shut before he could grab it. After the door relocked, he let out a frustrated exhale, and then he turned to me and asked, “Can you please open the door so I can drop these off?” I was already 10 steps away though and late, so I said, “Sorry I can’t right now” and turned back toward where I was going. Before I did, I briefly saw his reaction to my refusal to help. He had the face on of a nice person who the world had been mean to all day. The snapshot of that dejected face he made bothered me more and more throughout the day, and now it’s five years later, and I still think about it.

If someone asks me what my biggest regret is, I have to lie because how weird would it be if I answered, “The FedEx man incident. I’m a monster.”

Clueyness is a strange phenomenon.

My grandfather probably forgot about the Clue incident an hour after it happened. The FedEx man probably forgot about what I did to him five minutes later. I got cluey about a dog the other day, when he was super excited to play and I was busy and nudged him away with my foot, and he looked at me confused and taken aback and then went to the side of the room and laid down. The weight of my heartache in these cases outweighs the actual tragedy like 10,000:1.

But knowing that it’s totally irrational doesn’t make clueyness any less excruciating —something I’m reminded of every time my night is ruined by post-Uber-ride-when-the-friendly-driver-tried-to-start-a-conversation-and-I-wasn’t-in-the-mood-so-I-gave-curt-answers-until-he-finally-got-the-hint-and-then-felt-embarrassed-and-stopped guilt.

I’m just destined for a life of feeling cluey about things. But at least I can take solace in a little headline I came across:

Sad Papaw No Longer Sad: Thousands Wait in Line for Burgers at His Cookout

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Stick figures explain every weird social interaction you may have in a day.

Three different types of super-weird human interactions you've probably had. A lot.

This post was originally published on Wait But Why.

If an alien ever immigrated to Earth, he’d be a social disaster.

He’d try his hardest to learn by observing how humans behave, but it wouldn’t be easy — he’d see someone ask a stranger for a cigarette and he’d go ask for a sip of someone’s latte. He’d see a couple kissing on the street and he’d go try to kiss the policeman on the corner. He’d stare. He’d get food all over his alien face. And when he got tired, he’d lie down on the sidewalk.

Our alien immigrant wouldn’t last a day before being arrested. He wouldn’t be behaving correctly, and he’d quickly be forcefully removed from society.

That’s the way things are — there is an intricate set of thousands of social rules, and we’re all sharply attuned to them.

If we weren’t, we’d be sent away somewhere. Even being nearly perfect will get you into trouble — you can have 98% of the rules down cold, but that last 2% will leave you with a reputation of “rude” or “weird” or “creepy.”

But the hardest part of trying to abide by the Social Rulebook is that it’s far from a perfect book.

It’s a lot like the Constitution:

  • It takes you to a certain point but then leaves much up to interpretation.
  • There are parts that are outdated or badly thought-out and terribly in need of an amendment.
  • And to further complicate things, every nation, ethnicity, culture, and subculture has its own unique version of the Rulebook.

Unfortunately, in the world of social interaction, there’s no Supreme Court to interpret tricky situations, no legislature to amend bad rules, and no international law to help standardize things across cultures.

It’s the wild fucking west out there.

So you’re welcome to head out into public, but before you do, I’ll sprinkle you with just a sampling of the perils you’ll face, as a final warning.

1. Perils of interacting with friends and family

You’d think that friend and family interactions would be on the safer side since those people are likely to be using mostly the same version of the Rulebook as you. The problem is, with those closest to you, an expectation of intimacy and comfort puts pressure on each interaction going well, your history together often leaves things highly charged, and since this is the arena where gossip and long-term memory live, the stakes are at their highest.

Also, you’re probably kind of an awkward person and awkward people are never safe, no matter whom you’re with.

When meeting up with a friend or family member, things can get tricky before they even start, with a potential 30-Second Hello:

And just when you’re relieved that that’s over, you’ll find yourself trying to pick a door in one of the great social struggles of our time: The Handshake/Hug Decision of Doom.


I’ll be 90 and I still won’t have figured this out. There are different rules for everyone and nothing’s clear: Do I shake my grandfather’s hand or go for the hug? How about my friend’s father? Old friend? New friend? Opposite-sex acquaintance? Longtime work colleague? Sibling’s good friend who I’m meeting for the second time? It’s unbelievably complicated.

And there aren’t just two options you’re choosing from. There’s the high school bro handshake/backslap douche possibility, there’s the vertical, loose-hand high-five that morphs into a weird springy-finger tension thing as you snap away, there’s even the easy but taking-yourself-really-seriously non-ironic fist pound. And even if you both go for the hug, there’s a question of duration and firmness and who’s in charge of those decisions.

(Hugs are a weird concept, by the way. There are a large handful of people in my life I hug tightly every time I say hi or goodbye to them who I would never in any other circumstances touch that intimately. It kind of makes no sense. Whoever wrote the Social Rulebook didn’t really think that hard about it.)

Anyway, just when this couldn’t get any harder, somewhere along the line, society decided it was a good idea to bring kisses into the mix.

Kisses were doing just fine in the romantic and parent-child arenas, and it’s unclear why kisses have any part in any other situation. Unless it’s specifically part of your culture, no one under the age of 18 kisses people when they greet them, and as you move into the adult world, you’re just expected to figure out when to kiss people during a greeting.

And there are multiple versions of kiss, too: the light cheek kiss, the near-cheek air kiss, the absurdly drawn-out one-kiss-on-each-cheek-as-if-we’re-an-Arabian-prince skit — all further complicating the situation and putting us in deep peril of the dreaded Accidental Mouth Kiss.

After surviving the greeting, some close friends continue to show affection, which leads to more trouble.

This includes the “Wait How Do We Stop Doing This” Physical Contact Situation. I often end up resorting to making up a drastic thing I need to do with my arms.

All of this is nothing compared to the Money-Related Song and Dance. There’s the obvious:



Friends can break into a Money-Related Song and Dance almost anytime, anywhere:

And it’s not just limited to transactions. At some point between the ages of 22 and 40, it goes from being totally OK to discuss your income, price of rent, and general financial situation with friends to not really OK at all. We all have to figure out how to make that transition.

2. Perils of interacting with acquaintances

An acquaintance is someone you know, but you don’t hang out with them socially, and if you ever did, it would only be as part of a large group of people. It could be someone you went to high school with but were never friends with, someone who lived down the hall from you in college for a year, a friend of someone you know, or someone you work with or used to work with but you don’t know very well.

Most of the time you’re with friends, things are fine — the awkward parts are the exception to the rule. But with acquaintances, awkwardness is the rule. My theory is that the word “acquaintances” is derived from the word “awkward” to mean “people you’re awkward with” and was originally spelled “awkwaintances,” but then they changed the spelling to try to make things less awkward.

Here’s the issue: There are three ways to converse with someone.

1) Pre-Written Social Skits. You do this when you’re not trying to get to know someone better but you’re also scared to just act normally around them.

2) Climbing the Hill. Trying to get to know someone better or to catch up on their life.

3) Being Normal. Accepting the state of a relationship and just enjoying whatever you can from each other’s company.

In general, the main thing that makes interactions awkward is inauthenticity. Authentic is the enemy of awkwardness, and with acquaintances, the only two authentic options are #3 or, if you really do want to advance the relationship into friendship territory, #2. Since usually neither party actually wants or plans to become better friends, we’re left with “Being Normal” as the key to acquaintance interaction. But here’s where we run into trouble.

This is how most people see these three above types of interaction:

But that assumes you can only be normal around someone you know well, which is not true.

I started using a new barber last year, and I was pleasantly surprised when instead of making small talk or asking me questions about my life, he just started talking to me like I was his friend or involving me in his conversations with the other barber. By doing so, he spared both of us the massive inauthenticity of a typical barber-customer relationship and I actually enjoy going there now. He doesn’t go by the above graph but rather sees things more like three doors that you can choose from:

You’re not required to either small-talk or pretend to want to get to know someone — it’s a choice to do either, and you can choose “Be Normal” instead. Unfortunately, the Social Rulebook doesn’t talk about being normal with acquaintances, only a bunch of chapters about how to survive the terror of an acquaintance interaction, authentic or not. We badly need to make a Rulebook amendment here — until we do, my barber relationship will be a rare one.

For now, we’re stuck with things like the Work Acquaintance Trap.

This happens when two people who are acquaintances by circumstance and have to see each other every day make the short-sighted mistake of sacrificing what had been the peace of an authentic non-relationship for the hell of a permanently-stuck-in-#1 bullshit cycle:

Because conversation type #1 involves a large number of prewritten-by-society, canned Robot Phrases, the Work Acquaintance Trap also leaves you at great risk of a Robot Phrase Mismatch:

Even worse is running into an acquaintance in public.

Both people are typically so petrified by the awkward-potential that they end up acting completely absurd. And it can go on for a hideously long time if anyone makes the grave error of asking about the other’s life, leading to the Everlasting Acquaintance Run-In:

3. Perils of interacting with strangers

Interacting with strangers is another way of saying “interacting with the rest of your species,” and it’s often uncomfortable. Even though unlike the former two categories, nothing real is at stake (other than your dignity), stranger interactions can provide some of the most awkward moments in life.

Introductions are awkward by nature, and they’re severely complicated if you’re not entirely sure of whether the person you’re introducing yourself to is actually a stranger. The main way to get yourself into trouble is having a bad memory for whom you’ve met before, which can lead to a Nice to Meet You/Nice to See You Disaster:

Then, of course, there’s the Sidewalk Direction-Mirroring Quagmire:

One of the most asinine and outdated clauses in the Social Rulebook states that despite having zero relationship with me whatsoever, a nearby stranger must vocally command God to save me if I inhale some pollen.

The Inexplicable Sneeze Standoff is possibly the single most awkward part of my life, especially since I’m a Multiple Sneezer.

Men also deal with a whole pile of stranger awkwardness in the urinal arena.

This might just be a weird issue I have, but at some point, I become incapable of peeing if there’s some pressure to pee and I start to think too hard about it. Being next to one other person at the urinal in an otherwise-silent bathroom usually does the trick:

In the rare circumstances that the other person next to me is a weird, neurotic person too, we run the horrifying risk of a Silent Urinal Standoff Nightmare:

Considering all of the hazards out there in the world, you’d think at least an interaction with a not-yet-sentient blob would be safe.

Think again. Interacting with stranger babies in public is a high-stakes endeavor — if they respond well to you, you’re the most charming person in the room and everyone is suddenly smiling at you and wants to marry you. It goes like this:


The baby acted like a reasonable person and everything went well.

But the problem is, a large percentage of babies are dicks, and you never know who’s who. Nothing will make you look and feel like a weirdo quicker than a baby reacting badly to you. Beware the Dick Baby:

It’s a tough world out there.

And just when you’ve had enough and you’re heading home to safety, you’ll likely say goodbye to whomever you’re with before realizing you’re about to embark together on a Same Walking Direction Post-Goodbye Walk:

And then there are the perils of social interaction online — visit Wait But Why to read 11 Awkward Things About Email.

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3 things to watch out for when you're trying to pick the right life partner.

Aka how to avoid a frenzy of big decisions for bad reasons and messing up the most important decision of your life.

This post was originally published on Wait But Why.

To a frustrated single person, life can often feel like this:

And at first glance, research seems to back this up, suggesting that married people are, on average, happier than single people and much happier than divorced people.

But a closer analysis reveals that if you split up “married people” into two groups based on marriage quality, “people in self-assessed poor marriages are fairly miserable, and much less happy than unmarried people, and people in self-assessed good marriages are even more happy than the literature reports.”

In other words, here’s what’s happening in reality:

Dissatisfied single people should actually consider themselves in a neutral, fairly hopeful position.

A single person who would like to find a great relationship is one step away from it, with their to-do list reading: “Find a great relationship.” People in unhappy relationships, on the other hand, are threeleaps away, with a to-do list of: “Go through a soul-crushing break-up. Emotionally recover. Find a great relationship.”

Not as bad when you look at it that way, right?

All the research on how vastly happiness varies between happy and unhappy marriages makes perfect sense, of course. It’s your life partner.

Thinking about how overwhelmingly important it is to pick the right life partner, though, is like thinking about how huge the universe really is or how terrifying death really is: It’s too intense to internalize the reality of it, so we just don’t think about it that hard and remain in slight denial about the magnitude of the situation.

Unlike death and the universe’s size, picking a life partner is fully in your control.

It's critical to be entirely clear on how big of a deal the decision really is and to thoroughly analyze the most important factors in making it.

So, how big of a deal is it?

Well, start by subtracting your age from 90. If you live a long life, that’s about the number of years you’re going to spend with your current or future life partner, give or take a few. No matter who you are, that’s a lot of time — and almost the entirety of the rest of your one existence.

(Sure, people get divorced, but you don’t think you will. A recent study shows that 86% of young adults assume their current or future marriage will be forever, and I doubt older people feel much differently. So we’ll proceed under that assumption.)

And when you choose a life partner, you’re choosing a lot of things.

You're choosing your parenting partner and someone who will deeply influence your children, your eating companion for about 20,000 meals, your travel companion for about 100 vacations, your primary leisure time and retirement friend, your career therapist, and someone whose day you’ll hear about 18,000 times.

Given that this is by far the most important thing in life to get right, how is it possible that so many good, smart, otherwise-logical people end up choosing a life partnership that leaves them dissatisfied and unhappy?

It turns out that there are a bunch of factors working against us:

1. People tend to be bad at knowing what they want from a relationship.

Studies have shown people to be generally bad, when single, at predicting what later turn out to be their actual relationship preferences. One study found that speed daters questioned about their relationship preferences usually prove themselves wrong just minutes later with what they show to prefer in the actual event.

This shouldn’t be a surprise — in life, you usually don’t get good at something until you’ve done it a bunch of times. Unfortunately, not many people have a chance to be in more than a few, if any, serious relationships before they make their big decision. There’s just not enough time. And given that a person’s partnership persona and relationship needs are often quite different from the way they are as a single person, it’s hard as a single person to really know what you want or need from a relationship.

2. Society has it all wrong and gives us terrible advice.

→ Society encourages us to stay uneducated and let romance be our guide.

If you’re running a business, conventional wisdom states that you’re a much more effective business owner if you study business in school, create well thought-out business plans, and analyze your business’s performance diligently. This is logical, because that’s the way you proceed when you want to do something well and minimize mistakes.

But if someone went to school to learn about how to pick a life partner and take part in a healthy relationship, if they charted out a detailed plan of action to find one, and if they kept their progress organized rigorously in a spreadsheet, society says they’re A) an over-rational robot, B) way too concerned about this, and C) a huge weirdo.

When it comes to dating, society frowns upon thinking too much about it, instead opting for things like relying on fate, going with your gut, and hoping for the best. If a business owner took society’s dating advice for her business, she’d probably fail, and if she succeeded, it would be partially due to good luck — and that’s how society wants us to approach dating.

→ Society places a stigma on intelligently expanding our search for potential partners.

In a study on what governs our dating choices more, our preferences or our current opportunities, opportunities wins hands down — our dating choices are“98% a response ... to market conditions and just 2% immutable desires. Proposals to date tall, short, fat, thin, professional, clerical, educated, uneducated people are all more than nine-tenths governed by what’s on offer that night.”

In other words, people end up picking from whatever pool of options they have, no matter how poorly matched they might be to those candidates. The obvious conclusion to draw here is that outside of serious socialites, everyone looking for a life partner should be doing a lot of online dating, speed dating, and other systems created to broaden the candidate pool in an intelligent way.

But good old society frowns upon that, and people are often still timid to say they met their spouse on a dating site. The respectable way to meet a life partner is by dumb luck, by bumping into them randomly or being introduced to them from within your little pool. Fortunately, this stigma is diminishing with time, but that it’s there at all is a reflection of how illogical the socially accepted dating rulebook is.

→Society rushes us.

In our world, the major rule is to get married before you’re too old — and “too old” varies from 25–35, depending on where you live. The rule should be “whatever you do, don’t marry the wrong person,” but society frowns much more upon a 37-year-old single person than it does an unhappily married 37-year-old with two children. It makes no sense — the former is one step away from a happy marriage, while the latter must either settle for permanent unhappiness or endure a messy divorce just to catch up to where the single person is.

3. Our biology is doing us no favors.

→ Human biology evolved a long time ago and doesn’t understand the concept of having a deep connection with a life partner for 50 years.

When we start seeing someone and feel the slightest twinge of excitement, our biology gets into “okay let’s do this” mode and bombards us with chemicals designed to get us to mate (lust), fall in love (the Honeymoon Phase), and then commit for the long run (attachment). Our brains can usually override this process if we’re just not that into someone, but for all those middle-ground cases where the right move is probably to move on and find something better, we often succumb to the chemical roller coaster and end up getting engaged.

→ Biological clocks are a bitch.

For a woman who wants to have biological children with her husband, she has one very real limitation in play, which is the need to pick the right life partner by 40, give or take. This is just a shitty fact and makes an already hard process one notch more stressful. Still, if it were me, I’d rather adopt children with the right life partner than have biological children with the wrong one.


So when you take a bunch of people who aren’t that good at knowing what they want in a relationship, surround them with a society that tells them they have to find a life partner but that they should under-think, under-explore, and hurry up, and combine that with biology that drugs us as we try to figure it out and promises to stop producing children before too long ... what do you get?

A frenzy of big decisions for bad reasons and a lot of people messing up the most important decision of their life.

Let’s take a look at some of the common types of people who fall victim to all of this and end up in unhappy relationships.

Meet "Overly Romantic Ronald."

Overly Romantic Ronald’s downfall is believing that love is enough reason on its own to marry someone. Romance can be a great part of a relationship, and love is a key ingredient in a happy marriage, but without a bunch of other important things, it’s simply not enough.

The overly romantic person repeatedly ignores the little voice that tries to speak up when he and his girlfriend are fighting constantly or when he seems to feel much worse about himself these days than he used to before the relationship, shutting the voice down with thoughts like “Everything happens for a reason and the way we met couldn’t have just been coincidence” and “I’m totally in love with her, and that’s all that matters” — once an overly romantic person believes he’s found his soul mate, he stops questioning things, and he’ll hang onto that belief all the way through his 50 years of unhappy marriage.


Meet "Fear-Driven Frida."

Fear is one of the worst possible decision-makers when it comes to picking the right life partner. Unfortunately, the way society is set up, fear starts infecting all kinds of otherwise-rational people, sometimes as early as the mid-20s. The types of fear our society (and parents, and friends) inflict upon us — fear of being the last single friend, fear of being an older parent, sometimes just fear of being judged or talked about — are the types that lead us to settle for a not-so-great partnership. The irony is that the only rational fear we should feel is the fear of spending the latter two-thirds of life unhappily, with the wrong person — the exact fate the fear-driven people risk because they’re trying to be risk-averse.


Meet "Externally Influenced Ed."

Externally Influenced Ed lets other people play way too big of a part in the life partner decision. The choosing of a life partner is deeply personal, enormously complicated, different for everyone, and almost impossible to understand from the outside, no matter how well you know someone. As such, other people’s opinions and preferences really have noplace getting involved, other than an extreme case involving mistreatment or abuse.

The saddest example of this is someone breaking up with a person who would have been the right life partner because of external disapproval or a factor the chooser doesn’t actually care about (religion is a common one) but feels compelled to stick to for the sake of family insistence or expectations.

It can also happen the opposite way, where everyone in someone’s life is thrilled with his relationship because it looks great from the outside, and even though it’s not actually that great from the inside, Ed listens to others over his own gut and ties the knot.


Meet "Shallow Sharon."

Shallow Sharon is more concerned with the on-paper description of her life partner than the inner personality beneath it. There are a bunch of boxes that she needs to have checked — things like his height, job prestige, wealth level, accomplishments, or maybe a novelty item like being foreign or having a specific talent.

Everyone has certain on-paper boxes they’d like checked, but a strongly ego-driven person prioritizes appearances and résumés above even the quality of her connection with her potential life partner when weighing things.

If you want a fun new term, a significant other whom you suspect was chosen more because of the boxes they checked than for their personality underneath is a “Scantron boyfriend” or a “Scantron wife,” etc. — because they correctly fill out all the bubbles. I’ve gotten some good mileage out of that one.


Meet "Selfish Stanley."

Selfish Stanley come in three sometimes-overlapping varieties:

1. The “My Way or the Highway” Type

This person cannot handle sacrifice or compromise. She believes her needs and desires and opinions are simply more important than her partner’s, and she needs to get her way in almost any big decision. In the end, she doesn’t want a legitimate partnership, she wants to keep her single life and have someone there to keep her company.

This person inevitably ends up with at best a super easy-going person, and at worst, a pushover with a self-esteem issue, and sacrifices a chance to be part of a team of equals, almost certainly limiting the potential quality of her marriage.

2. The Main Character

The Main Character’s tragic flaw is being massively self-absorbed. He wants a life partner who serves as both his therapist and biggest admirer, but is mostly uninterested in returning either favor. Each night, he and his partner discuss their days, but 90% of the discussion centers on his day — after all, he’s the main character of the relationship. The issue for him is that by being incapable of tearing himself away from his personal world, he ends up with a sidekick as his life partner, which makes for a pretty boring 50 years.

3. The Needs-Driven

Everyone has needs, and everyone likes those needs to be met, but problems arise when the meeting of needs — she cooks for me, he’ll be a great father, she’ll make a great wife, he’s rich, she keeps me organized, he’s great in bed — becomes the main grounds for choosing someone as a life partner. Those listed things are all great perks, but that’s all they are: perks. And after a year of marriage, when the needs-driven person is now totally accustomed to having her needs met and it’s no longer exciting, there better be a lot more good parts of the relationship she’s chosen or she’s in for a dull ride.

The main reason most of the above types end up in unhappy relationships is that they’re consumed by a motivating force.

That force doesn’t take into account the reality of what a life partnership is and what makes it a happy thing.

So what makes a happy life partnership? Visit Wait But Why for Part 2 of this post.

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