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A heroic pizza delivery man braved a snow storm and was rewarded by a police officer.

A story out of Indiana shows a point that we often prove on Upworthy: even though some people out there do wrong, there are far more folks out there willing to do what’s right. Back in January, Connor Stephanoff, an employee for Rock Star Pizza in Indiana, braved his way a half mile through a snowstorm wearing sneakers and sweatpants to deliver $40 worth of pizza to a home in an affluent neighborhood.

All he got for a tip was $2.

Officer Richard Craig, who goes by Officer Craig on TikTok, saw the delivery man’s incredible effort to get the pizza to the right home, recorded it on video and posted it to TikTok. His dedication astounded the officer, but he couldn’t believe how the young man was treated. “Look at this man. This man walked through hell and high water to deliver a pizza,” Craig said in the video. But he was shocked to learn how cheap the tip was. “Absolutely insane. Do better folks,” he said.

@officercraig

$2 TIP SHOULD BE A CRIME! Whoever did this: #SHAMEFUL ROCKSTAR PIZZA HAS A ROCKSTAR DRIVER. (Brownsburg, IN.) This guy is a RARE breed. During today’s all day snowstorm, crashes and slideoffs were coming in near 30 calls an hour. This school bus had a minor crash. The bus slid backwards and sideways down a hill and gets stuck, blocking this neighborhood street, and making it completely impassable. The roads were so bad, it took us 20 min. to get 3-4 miles. THIS #DELIVERYDRIVER pulled up before officers arrived. The delivery was about 1/4 mile past where the bus was blocking the street. This young man did not allow this to discourage him. He didn’t call his manager to complain, he didn’t call the customer and tell them their $40 pizza order could not be delivered. Oh no. THIS MAN IS BUILT DIFFERENT. He would not be discouraged by the obstacles he was encountering, which included a 1/2 mile hike round trip in the cold, wet snow. He parked his vehicle at the top of the hill, got out, wearing grey sweats, Nikes, and NO COAT nor GLOVES. He grabbed this #RockstarPizza, and took off hiking thru the very cold, and wet snow with the pizza in tow. It was the beginning of his shift at 4:30p on a Friday afternoon, BUT he was determined this family got their pizza. This is in a more affluent neighborhood, and I’m sure he thought he would be rewarded properly for his RARE display of PRIDE and DEDICATION to his work- that is often times not seen by some of his generation. But more so, he wanted to ensure this family got their pizza to their door! So they did not have to leave the confines of their warm, comfortable, AND VERY NICE home. He got my attention as I see him walking in the middle of street after he made the delivery. I said outloud “what does this guy think he is doing?” As I initially thought he was a neighbor coming to “rubberneck” the crash. The bus driver told me he walked by once and was delivering a pizza. I didn’t believe that fully because what young pizza delivery guy in 2025 would do this??? None that I know! Not believing it completely, I hit RECORD and ask this young man. I was dumbfounded and in disbelief when he confirmed. But most of all - I was impressed- AND STILL AM! I’m proud to witness this firsthand. But my excitement and pride quickly turned to frustration when I asked him about his tip. WHO TIPS A GUY WHO RISKS EVERYTHING TO DRIVE FOOD TO YOUR DOOR LIKE THIS?? Let alone, gets out to hike it to you while every road was nearly impassable! I REALLY HOPE this algorithm is good enough that whomever DID THIS, SEES THIS! You should be ashamed of yourself whoever u are!! SHAME ON YOU. A $40 pizza delivered and a $2 tip! EVERYONE IN THIS NEIGHBORHOOD CAN AFFORD IT. AND IF THEY CANT, STOP ORDERING PIZZA YOU CANT AFFORD! After processing he only received $2, and what I just witnessed, I reached for my own wallet. To PAY THE TIP FOR SOMEONE THAT PROBABLY MAKES DOUBLE MY SALARY. But I did not want this young man discouraged. Unfortunately my wallet was in my Tahoe, which was at the top of the big hill. I quickly as I could chased him down up the hill giving him the little cash I had in my wallet. (About $15) HE DESERVED MUCH MORE. Not sure who this guy is, BUT IF YOU DO, PLZ TAG HIM, SHOW HIM SOME ❤️❤️❤️ AND GIVE HIM THE RECOGNITION HE DESERVES! Well done sir.🫡#IncredibleWork #Rockstar #Brownsburg #Indiana #delivery #Driver #snow #PizzaGuy #pizza @Dave Portnoy #LifeLawAndFootball #dedicated #workethic @Pat McAfee Show Clips



Commenters were appalled:

"2.00?????? I would never tip someone only $2.00 no matter the day. Ridiculous"

"Unwritten rule- If the weather is preventing YOU from driving to get your order don’t make someone else do it. Or at least tip generously!!!"

"Damn I don't tip $2 on a normal day. I hope The person that did this sees this is and is ashamed"

pizza delivery, pizza, service workers, essential workers, police, cops, feel good stories, heroes, kindness Delivering pizza in a blizzard might be OK for Spongebob, but not for real people. Giphy

How much should I tip for a pizza?

NerdWallet suggests that people tip a pizza delivery person the amount they'd pay for a regular sit-down dinner, 15% to 20%. However, it notes that you should add more if the pizza is delivered in poor weather conditions. So, in this situation, the people who received the pizza should have at least tipped $7, which is still cheap considering the weather.

The officer then posted a follow-up video (which has since been deleted) in which he gave a better look at the icy terrain Stephanoff had to walk through. He noted that he was in an affluent neighborhood where most people should be able to afford a decent tip, especially for a guy who went above and beyond.

pizza delivery, feel good stories, indiana, gofundme, local news, positive news A pizza guy receiving a not-so-great tipPhoto credit: Canva

After the videos went viral, Craig started a GoFundMe campaign for the delivery man to reward him for his efforts and prevent him from becoming discouraged.

“I witnessed firsthand the work ethic, dedication, and determination by this young man while I was on the scene of a crash during Friday's snowstorm here in Indiana," he wrote on the GoFundMe page. "He received just a $2 tip - from a home in a very affluent neighborhood."

“I ran to my police vehicle to grab my wallet to give him the little cash that I had (about $15) which I didn’t feel is enough," he added. "I would LOVE to raise at least $500 for this guy!"

As of today, the fundraiser has earned over $45,575.

Stephanoff’s heroic effort to deliver a pizza earned him praise from his boss, Rock Star Pizza manager Ron Mathews. "He wasn't here in the restaurant; he had no idea people were watching him. But he got out, walked it to the house, and came back without any expectations,” Mathews told WRTZ.

Matthews told NBC affiliate WSAZ that Stepahnoff’s story is a reminder that many folks have it rough these days and to look out for one another. “Everyone is going through it tough. Everyone has it. It could be you. It could be the delivery driver. But at the end of the day, we’re all people," he said. "Just be nice to the next person."

This article originally appeared in January. It has been updated.

Joey Grundl, Milwaukee pizza guy.

Editor's Note: This story discusses suicide. If you are having thoughts about taking your own life, or know of anyone who is in need of help, the 988 Suicide & Crisis Lifeline is a United States-based suicide prevention network of over 200+ crisis centers that provides 24/7 service via a toll-free hotline with the number 9-8-8. It is available to anyone in suicidal crisis or emotional distress.

Joey Grundl, who was working as a pizza delivery driver for a Domino's Pizza in Waldo, Wisconsin, was hailed as a hero for noticing a kidnapped woman's subtle cry for help. It's a timeless story that continues to resonate with people today. In 2018, the deliveryman was sent to a woman's house to deliver a pie when her ex-boyfriend, Dean Hoffmann, opened the door. Grundl looked over his shoulder and saw a middle-aged woman with a black eye standing behind Hoffmann. She appeared to be mouthing the words: "Call the police."

"I showed up, it was a normal delivery, and saw this middle-aged couple," Grundl, 24, told NBC News. "I gave him his pizza, and then I noticed behind him was his girlfriend," Grundl told WITI Milwaukee. "She pointed to a black eye that was quite visible. She mouthed the words, 'Call the police.'" When Grundl got back to his delivery car, he called the police. When the police arrived at the home, Hoffmann tried to block the door, but eventually let the police into the woman's home.


dean hoffmann, wisconsin, mugshot, pizza guy, joey grundl, Dean Hoffmann's mugshot.via WITI Milwaukee

After seeing the battered woman, Hoffmann was arrested, and she was taken to the hospital for her wounds. Earlier in the day, Hoffmann arrived at the house without her permission and tried to convince her to get back into a relationship with him. He then punched her in the face and hog-tied her with a vacuum power cord.

"If you love me, you will let me go," she pleaded, but he reportedly replied, "You know I can't do that." He also threatened to shoot both of them with a .22 caliber firearm he kept in his car. The woman later told authorities that she feared for her life.


- YouTube www.youtube.com

A day later, Grundl was seen on TV telling his heroic story, wearing a hoodie from Taylor Swift's "Reputation Tour" and her fans quickly jumped into action, tagging Swift in photos of the hero. Grundl already had tickets to go to an upcoming Swift concert in Arlington, Wisconsin, but when Swift learned of the story, she arranged to meet Grundl backstage and they took a photo together.

"She … she knew who I was," Grundl jokingly tweeted after the concert. "I'm thoroughly convinced Taylor gave me a cold."

"This has been one of the most exciting weeks of my life," Grundl said. "I'm legitimately getting emotional and I almost never get like this. But as the likely most memorable week of my entire life comes to an end … I guess I can really say … I'm doing better than I ever was."

- YouTube www.youtube.com


Hoffmann was found guilty of kidnapping, suffocating, harming, and intimidating his girlfriend and was sentenced to 28 years in prison. It was his first criminal charge. During the trial, his victim told the jury that she was "deathly afraid" of Hoffmann. In 2023, after being transferred to Waupun Correctional Institute in Wisconsin, Hoffmann died by suicide after 9 days in solitary confinement. Hoffman has a history of bipolar disorder and suicidal ideation, and his death has raised questions over whether the facility was equipped to deal with severe mental health issues.

This story originally appeared six years ago.

Heroes

Instacart delivery driver trusted her gut instinct and ended up saving a customer's life

"You're supposed to take a picture and leave, and I could not just leave."

Jessica Higgs had a sense that something wasn't right at a customer's house and her action saved his life.

One the more mysterious aspects of being human is our sense of intuition. This "sixth sense" isn't something we can see or measure, but many people have experienced it in some form or fashion. Maybe it comes as a strong feeling that something isn't right, or that we or someone else should or shouldn't do something. It can be hard to read—not every feeling we get is truly our intuition—but there are plenty of examples of people trusting their instincts and being glad they did.

One such story has gone viral on TikTok. Jessica Higgs, a mom who works as an Instacart grocery delivery person, shared a story in an emotional video that illustrates the importance of listening to that inner voice when it prompts you to make sure someone is OK.

"I just want to start this off by saying if you see something, say something," Higgs said.

Animated GIF Giphy

She explained how she had done an Instacart order the previous day for a daughter who was ordering for her older dad who couldn't shop for himself. She said she was going the extra mile like she always does for her customers, and that the daughter told her to just drop the groceries on the porch and he'd get them. That's what Higgs would usually do.

"I get there and something was telling me no, you gotta help this man out," she said. "He came out, and I was like OK let me help you, and I got the groceries. You're not supposed to go into someone's house, but I used my judgment and I brought the groceries inside and put them down wherever he wanted me to put them down. You're not supposed to, but I did. And you're supposed to just take a picture and leave, and I could not just leave."



@jessicahiggs3

@Instacart #28DaysOfEucerin #fyp



Higgs noticed that the man looked really sick and she was really concerned. A voice in her head said, "You gotta say something. You gotta say something, Jess." Rather than mark the order as complete, she messaged the man's daughter and told her that it was really unprofessional to say something like this, but she felt like her dad wasn't doing well. "There's a propane tank in there," she told the woman. "I was in there maybe five feet and I got dizzy. There's got to be a leak. He might not be doing good because of this leak."

The woman said she would send her son over to check it out and Higgs left. The woman changed her tip from $14 to $100, which Higgs appreciated, but the message she sent her the next morning was a much greater reward for her going the extra mile.

"Thank you so much, once my son went to check on my dad it turned out it was definitely leaking," she wrote. "You definitely saved my dad and my younger son's life!!!"

Through tears, Higgs said, "I'm just an Instacart worker, but if you see something, say something. I did and I'm so happy I did."

Higgs' TikTok has been viewed more than 15 million times and has been shared widely on social media. It has also attracted the attention of big companies.

Royal Caribbean Cruises shared a TikTok video of its own praising Higgs for her heroic act and offering her and her family a seven-day cruise anywhere in the world. "Cause even heroes need a vacation," the company wrote.



@royalcaribbean

Stitch with @jessicahiggs3 - cause even heroes need a vacation. Thanks @captaincruiseguy



Old Navy connected with her and arranged a shopping spree where she got to model several new outfits. People Magazine commented, "You’re literally a HERO! Good job trusting your instincts. 💕" Even TikTok itself wrote, "You are amazing ❤️thank you for sharing this with all of us."

Lots of commenters also pointed out that she's not "just an Instacart worker." Her work is important, she's providing a needed service and any job done in a spirit of helping others should not be minimized. If she hadn't been there doing her job well, that man may not be here. Never underestimate the difference each of us can make by the simple act of looking out for one another, friend and stranger alike.

Higgs' heartfelt story touched millions, and she's being rightly rewarded for listening to her heart and going out of her way to help someone. Gotta love seeing good things come to people doing good. Well done, Jessica Higgs.

This article originally appeared three years ago.

Screenshots courtesy of Hailey Sand

Woman clears aisle on flight to help passenger see dying grandfather

Even when your life feels like it's falling apart, other people's lives are still going on as normal. Unfortunately, the world doesn't stop because tragedy strikes someone's family, but recently on a United Airlines flight, one woman had a pretty close equivalent. Hailey Ann Sand recently took an unexpected trip after finding out her grandfather was being placed on comfort care as he was nearing the end of his life.

Sand knew she wanted to be there for his final moments, so she booked a last-minute flight and headed out. What was supposed to be a smooth trip wound up being stress-inducing due to the flight landing behind schedule. The airline was aware that some passengers had connecting flights taking off in a few minutes so they made the announcement asking for passengers to extend courtesy to those with tight connections.

airplane, flight airport, airplane passenger, sky, commercial jet blue and white airplane in the sky during daytime Photo by Avel Chuklanov on Unsplash

Sand was one of those with an extremely tight connection when the flight landed in Denver, but as airline passengers often do, many stood up, not allowing others to get off the plane first. It was then that the grieving granddaughter was reminded that there are still good people in the world. The woman shares in a video that she was in seat 31A and another woman, whom she didn't know was in seat 31B noticed the urgency on Sand's face prompting the woman to inquire if something was wrong. After Sand explained that she was in a hurry to catch her next flight so she could be there with her grandfather in his last moments, the stranger sprung into action.

Sand's connecting flight was scheduled to depart in 25 minutes but the aisle was completely blocked. That is, until her seatmate got everyone to clear it.

airports, airplanes, denver, foot traffic, takeoff, airport gate People walking inside an airport. Photo by CHUTTERSNAP on Unsplash

"You didn't owe me anything but you stepped out in the aisle and you announced very loudly to everybody to please step aside so that I can get off the plane in a timely manner," Sand says hoping her words reach the woman who helped her. "We landed 25 minutes before my next flight was supposed to depart, and it was a 22-minute walk across the Denver airport. We flew into gate 73ish, and I was flying out of 12. I had to walk all the way across. I just want you to know that I made that flight and I got to be there last night. And I got to tell my grandfather how much I loved him and he got to tell me back and he understood what I was saying."

The grieving granddaughter was able to be there along with the rest of her family until her grandfather passed. She continues the video with an emotional thank you to the stranger saying that her act of kindness changed her life, hoping the video would reach the kind stranger. While the video didn't reach her, the video did reach United Airlines causing several flight attendants and crew to reach out to Sand. Through some detective work, they connected her with a relative who connected her with the stranger, Katie.

@haileyannsand

@United Airlines

Turns out Katie wasn't just an average passenger, she's a hospice nurse who deeply understands a family's need to be together during someone's final hours. Sand tells Upworthy it look less than 24 hours to track Katie down and get in touch with her. While the flight they shared was from San Antonio to Denver, Katie just happened to be traveling from work and isn't from either city and Sand lives in San Antonio but is from Washington. The chance seating assignment seemed meant to be.

Once Sand reached her family she left her chance encounter with a hospice nurse to feel the warmth and comfort of the hospice nurses at Samaritan Hospital in Moses Lake, Washington, "They did an excellent job for my grandfather in his final moments but also my whole family in helping us through a difficult time."

@haileyannsand

@United Airlines the long awaited, long winded update.

Sand shares that her grandfather was "a husband of 62 years, a father, a grandfather, a great-grandfather, a brother, a friend, a mentor. He served in the Army and worked his whole life as a farmer. He was the most hardworking man. He loved to travel and has been all over the world. He was very involved in his community, and the world would be better with more people like him in it."

While the woman hoped the video would reach the passenger that helped her on the plane, she likely didn't expect it to reach over 9 million people but since it has she hopes people leave her video with a message of kindness.

"I hope this story continues to resonate with people and inspire them to love each other more, and think twice when the flight crew asks you to stay seated so that people who have a tight connection can get off the plane. You never know why someone is traveling and it’s not always for a happy reason."

This article originally appeared in May.