Rather than yell at her senator over health care, she showed her a photo of her daughter.

Rev. Janice Hill wasn't planning to go to D.C. last Tuesday, but her daughter's health was so important, she skipped a meeting and got on a bus.

Several hours later, the West Virginia pastor found herself in a meeting with Sen. Shelley Moore Capito (R), where she showed the lawmaker a photo of her daughter Amy, a cancer survivor, and asked her not to repeal the Affordable Care Act.

"These are real people. My daughter," the nervous Hill said as the senator listened. "And so I just want you to have that in your brain when you look at this."


The encounter was filmed and posted online:

"The next thing you know, somebody said, 'Girl, it’s gone viral,'" Hill says in an interview.

Hill's conversation with Capito has been watched over 4 million times since it went public on Thursday.

The polite yet dogged exchange struck a chord with Americans who fear that new Senate legislation released last week could endanger their ability to pay for care by doing away with consumer protections implemented by the ACA.

Capito has yet to take a position on the bill, which would make substantial cuts to Medicaid and allow states to enable private plans to waive certain "essential" health benefits. CNN included Capito on a list of 12 Republican senators whose votes remain in play.

Capito's office has not responded to Upworthy's request for a comment.

Amy was diagnosed with neuroendocrine small cell carcinoma, a rare form of endocrine cancer, in July 2013 — an illness she's still fighting to this day.

Hill fears her daughter, who gets coverage through her employer, has already exceeded any prospective lifetime benefits cap, which would end insurance payments over a certain lifetime dollar amount or on specific benefits. The ACA outlawed such caps, but they could be brought back under the new legislation.

Senate Majority Leader Mitch McConnell takes questions on the health care legislation. Photo by Saul Loeb/Getty Images.

Within the first seven months of her treatment, Amy had already accumulated more than $1.2 million in costs.

"She is not a drain on this country," Hill says. "She’s been a marathon runner. She doesn’t smoke. Drinks very little. Is in great physical shape. And yet, her world and my world got turned upside down when she got that phone call about this cancer."

Opposition to the legislation emerged swiftly after the text of the bill was made public on June 22.

Illinois residents protest the bill. Photo by Scott Olson/Getty Images.

On June 22, over 50 activists with disabilities from ADAPT were arrested outside Senate Majority Leader Mitch McConnell's office while protesting the bill's proposed Medicaid cuts.

Meanwhile, thousands have turned to social media to express concern about how the legislation might affect their families who depend on Medicaid, have pre-existing conditions, or have chronic illnesses that are expensive to treat. A Congressional Budget Office report estimates that 22 million fewer Americans will be insured by 2026 if the bill becomes law.

Hill, who has spoken privately with many of her congregants about their health challenges, says the legislation is "the most immoral bill that has come about in a long time."

In addition to her daughter's spiraling costs, she worries the bill would create an untenable situation for the 30% of West Virginians enrolled in Medicaid and the rural hospitals that would be in danger of shutting down if the program is gutted.

On June 26, Hill joined a rally in Charleston to encourage her fellow West Virginians to continue pressuring the state's two senators to reject the bill.

Initially, she planned to use some of her time to praise Capito for listening.

Sen. Shelley Moore Capito speaks at the 2016 Republican National Convention. Photo by Jim Watson/Getty Images.

Instead, Hill told attendees at the rally that the tone of the conversation was less important than what the senator plans to do next.

"I very passionately said, 'You know what? She was nice to me, but so what? I don’t care if she’s nice to me,'" Hill explains. "She could have called me every name in the book, she could have spit in my face, and I don’t care. I just want her to vote the correct way.'"

True

2020 was difficult (to say the least). The year was full of life changes, losses, and lessons as we learned to navigate the "new normal." You may have questions about what the changes and challenges of 2020 mean for your taxes. That's where TurboTax Live comes in, making it easy to connect with real tax experts to help with your taxes – or even do them for you, start to finish.

Not only has TurboTax Live helped millions of people get their taxes done right, but this year they've also celebrated people who uplifted their communities during a difficult time by surprising them with "little lifts" to help out even more.

Here are a few of their stories:


Julz, hairdresser and salon owner

"As a hairdresser and salon owner, 2020 was extremely challenging," says Julz. "Being a hairdresser has historically been a recession-proof industry, but we've never faced global shut down due to health risk, or pandemic, not in my lifetime. And for the first time, hairdressers didn't have job security."

Julz had to shut down her salon and go on unemployment benefits for the first time. She also had to figure out how she was going to support herself, her staff and her business during this difficult time. But many other beauty industry professionals didn't have access to the resources they needed, so Julz decided to help.

"My business partner and I began teaching basic financial literacy to other beauty industry professionals," she says. "Transitioning our business from behind the chair to an online academy was a challenge we tackled head-on so that we could move hairdressers into this new space of education, and create a more accessible curriculum to better serve our industry.

Julz connected with a TurboTax Live expert who helped her understand how unemployment affected her taxes and gave her guidance on filing quarterly estimated taxes for her small business. "I was terrified to sit at a computer and tackle this mess of receipts," Julz says, so "it was great to have some virtual handholding to walk me through each question."

In addition to giving Julz the personalized tax advice she needed, TurboTax Live surprised her with a "little lift" that empowered her to help even more beauty professionals. "When my tax expert Diana surprised me with a little lift, I was moved to tears," says Julz. "With that little lift, I was able to establish a scholarship fund to help get other hairdressers the education they deserve."


Alana, new mom

Alana welcomed her first child in 2020. "I think my biggest challenge was figuring out how to be a mom, with no guidance," she says. "My original plan was to have my mom by my side, teaching me the ropes, but because of COVID, she wasn't able to come out here."

She was also without a job for most of 2020 and struggled to find something new.

So, Alana took it as a sign: she decided to launch her own business so she could support her new baby, and that's exactly what she did. She started a feel-good company that specializes in creating affirmation card decks — and she's currently in the process of starting a second, video-editing business.

TurboTax Live answered Alana's questions about her taxes and gave her some much-needed advice as she prepared to launch her businesses. Thanks to their "little lift," they provided her with a little emotional support too.

"I got my mom a plane ticket to finally [have her] meet [my daughter] for her first birthday," Alana says. "I was also able to get a new computer," which helped her invest in her new business and work on her video editing skills. "It's helped my family and me so much," she says.


Michael, science teacher

When schools shut down across the country last year, Michael had to learn how to adapt to a virtual classroom.

"As a teacher, I had to completely revamp everything," he says, so that he could keep his students engaged while teaching online. "At the beginning, it was a nightmare because I had no idea. I had to go from A-Z within a couple of weeks."

Michael's TurboTax Live expert answered his questions about how working from home affected his taxes and helped him uncover surprising tax deductions. To top it all off, his expert surprised him with brand new science equipment and supplies, which allowed him to create an entire line of classes on YouTube, TikTok, Instagram, and Facebook. "Now I can truly potentially reach millions of children with my lessons," he says. "I would never have taken that leap if not for the little lift from TurboTax Live."



Ricky, motivational youth speaker

As a motivational speaker, Ricky was used to doing his job in person, but, he says, "when COVID-19 hit, it altered my ability to travel and visit schools in person [because] schools moved to fully virtual or hybrid models."

He knew he had to pivot — so he began offering small virtual group workshops for student leadership groups at middle and high schools.

"This allowed me to work with student leaders to plan how they would continue making a positive impact on their school community," he says. He wasn't sure how being remote would affect his taxes, but TurboTax Live Self-Employed gave him the advice and answers that he needed to keep more money in his pocket at tax time — and the little lift he received from them has helped him serve even more students.

"[It] has been a major blessing," he says "There will be multiple schools and student groups from across the country that I can hold leadership workshops with to empower them with the tools to be inspirational leaders in their school, community, and world."

Plus, he says, it was great knowing he had an expert to help him figure out how being remote affected his taxes. "I felt confident and assured in the process of filing my taxes knowing I had an expert working with me, says Ricky. "There were things my expert knew that I would not have considered when filing on my own."

Filing your taxes doesn't have to be intimidating, especially after a year like 2020. TurboTax Live experts can give you the "little lift" you need to get your taxes done. File with the help of an expert or let an expert file for you! Go to TurboTax Live to get started.

The battle between millennials and older generations isn't exactly a generational war—it's more a case of mistaken generational identity. A decade ago, whining about millennials being young adults unprepared to make their way in the world at least made sense mathematically. But when people bag on millennials now they end up looking rather foolish.

A marketing researcher with a doctorate in social psychology wrote an op-ed for the Chicago Tribune titled "Post-pandemic, some millennials finally decide to start #adulting." And when the Tribune shared it to Twitter, their since-deleted tweet read, "Writer Jennifer Rosner predicts COVID-10 lockdowns will force easy-breezy millennials to grow up."

Hoo boy.

Interestingly, the writer of the op-ed is a millennial herself, but she repeats generalizations about her entire generation that seem like they mainly apply to her own social circle. Read it yourself to decide, but regardless, the tweet of the op-ed itself set off a firestorm of responses from millennials who are tired of being painted as irresponsible young people who don't know how to "adult" instead of what they actually are.

Keep Reading Show less
True

2020 was difficult (to say the least). The year was full of life changes, losses, and lessons as we learned to navigate the "new normal." You may have questions about what the changes and challenges of 2020 mean for your taxes. That's where TurboTax Live comes in, making it easy to connect with real tax experts to help with your taxes – or even do them for you, start to finish.

Not only has TurboTax Live helped millions of people get their taxes done right, but this year they've also celebrated people who uplifted their communities during a difficult time by surprising them with "little lifts" to help out even more.

Here are a few of their stories:


Julz, hairdresser and salon owner

"As a hairdresser and salon owner, 2020 was extremely challenging," says Julz. "Being a hairdresser has historically been a recession-proof industry, but we've never faced global shut down due to health risk, or pandemic, not in my lifetime. And for the first time, hairdressers didn't have job security."

Julz had to shut down her salon and go on unemployment benefits for the first time. She also had to figure out how she was going to support herself, her staff and her business during this difficult time. But many other beauty industry professionals didn't have access to the resources they needed, so Julz decided to help.

"My business partner and I began teaching basic financial literacy to other beauty industry professionals," she says. "Transitioning our business from behind the chair to an online academy was a challenge we tackled head-on so that we could move hairdressers into this new space of education, and create a more accessible curriculum to better serve our industry.

Julz connected with a TurboTax Live expert who helped her understand how unemployment affected her taxes and gave her guidance on filing quarterly estimated taxes for her small business. "I was terrified to sit at a computer and tackle this mess of receipts," Julz says, so "it was great to have some virtual handholding to walk me through each question."

In addition to giving Julz the personalized tax advice she needed, TurboTax Live surprised her with a "little lift" that empowered her to help even more beauty professionals. "When my tax expert Diana surprised me with a little lift, I was moved to tears," says Julz. "With that little lift, I was able to establish a scholarship fund to help get other hairdressers the education they deserve."


Alana, new mom

Alana welcomed her first child in 2020. "I think my biggest challenge was figuring out how to be a mom, with no guidance," she says. "My original plan was to have my mom by my side, teaching me the ropes, but because of COVID, she wasn't able to come out here."

She was also without a job for most of 2020 and struggled to find something new.

So, Alana took it as a sign: she decided to launch her own business so she could support her new baby, and that's exactly what she did. She started a feel-good company that specializes in creating affirmation card decks — and she's currently in the process of starting a second, video-editing business.

TurboTax Live answered Alana's questions about her taxes and gave her some much-needed advice as she prepared to launch her businesses. Thanks to their "little lift," they provided her with a little emotional support too.

"I got my mom a plane ticket to finally [have her] meet [my daughter] for her first birthday," Alana says. "I was also able to get a new computer," which helped her invest in her new business and work on her video editing skills. "It's helped my family and me so much," she says.


Michael, science teacher

When schools shut down across the country last year, Michael had to learn how to adapt to a virtual classroom.

"As a teacher, I had to completely revamp everything," he says, so that he could keep his students engaged while teaching online. "At the beginning, it was a nightmare because I had no idea. I had to go from A-Z within a couple of weeks."

Michael's TurboTax Live expert answered his questions about how working from home affected his taxes and helped him uncover surprising tax deductions. To top it all off, his expert surprised him with brand new science equipment and supplies, which allowed him to create an entire line of classes on YouTube, TikTok, Instagram, and Facebook. "Now I can truly potentially reach millions of children with my lessons," he says. "I would never have taken that leap if not for the little lift from TurboTax Live."



Ricky, motivational youth speaker

As a motivational speaker, Ricky was used to doing his job in person, but, he says, "when COVID-19 hit, it altered my ability to travel and visit schools in person [because] schools moved to fully virtual or hybrid models."

He knew he had to pivot — so he began offering small virtual group workshops for student leadership groups at middle and high schools.

"This allowed me to work with student leaders to plan how they would continue making a positive impact on their school community," he says. He wasn't sure how being remote would affect his taxes, but TurboTax Live Self-Employed gave him the advice and answers that he needed to keep more money in his pocket at tax time — and the little lift he received from them has helped him serve even more students.

"[It] has been a major blessing," he says "There will be multiple schools and student groups from across the country that I can hold leadership workshops with to empower them with the tools to be inspirational leaders in their school, community, and world."

Plus, he says, it was great knowing he had an expert to help him figure out how being remote affected his taxes. "I felt confident and assured in the process of filing my taxes knowing I had an expert working with me, says Ricky. "There were things my expert knew that I would not have considered when filing on my own."

Filing your taxes doesn't have to be intimidating, especially after a year like 2020. TurboTax Live experts can give you the "little lift" you need to get your taxes done. File with the help of an expert or let an expert file for you! Go to TurboTax Live to get started.