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We've been Airbnb hosts for 7 years. We agree—cleaning fees and check-out chores are bunk.

This is why Airbnb guests actually make the best hosts.

Airbnb living room
Photo by Taylor Heery on Unsplash

People are right to complain about being charged a cleaning fee and being asked to do chores.

In 2016, My husband and I started renting our basement apartment out as a short-term rental on Airbnb. We live in a college town and figured we'd get some guests during football game weekends and graduations. We didn't realize how many people come to our town to visit their college kids or check out the school, so we were pleasantly surprised by how regularly we were booked.

In 2019, we bought the house next door and now rent out both floors of the old house as separate units. We love being Airbnb hosts and have had a very successful run of it, with hundreds of 5-star reviews, Superhost status and lots of repeat guests.

We also don't charge a cleaning fee or make guests do check-out chores. In fact, we find both things rather loathsome.

What makes us good hosts is that we've been Airbnb guests for years. As a family of five that travels a lot, we've found far more value in Airbnbs than in hotels over the years. We love having a kitchen, living room and bedrooms and feeling like we have a "home" while traveling. We even spent a nomadic year staying at short-term rentals for a month at a time.

When you've experienced dozens of Airbnbs as a guest, you learn what guests appreciate and what they don't. You see what's annoying and unnecessary and what's to be expected in comparison to a hotel. We started taking mental notes long before we started our own rental about what we would want to do and not do if we ever had one and have implemented those things now that we do.

As guests, we know the pain of the cleaning fee, so we don't charge one.

via GIPHY

It helps that my husband has a flexible schedule and grew up helping with his parents' janitorial service, so most of the time he cleans the apartments himself. We could charge a cleaning fee for his time and labor, but even if we were paying for outside cleaners, we still wouldn't put a separate fee onto guest bookings. It makes far more sense to us to just wrap the cleaning fee into the per-night price.

From a host's perspective, the one-night stay is where the cleaning fee question hits the hardest. Whether someone stays one night or 10 nights, the cleaning cost is the same. But spreading the cost over 10 nights is a very different beast than adding it to one night, especially from a guest's perspective. On the host side, if we had to pay cleaners without passing that fee onto guests, we've barely make anything on one-night stays. But on the guest side, a $100 a night stay suddenly jumping to $150 because a cleaning fee was added is painful, and often a dealbreaker. You can see the conundrum.

The way we see it, and as other Airbnb hosts have found, wrapping cleaning costs into the base price comes out in the wash over time, as long as you have some longer-term stays mixed in with the one-nighters. And it's a much better experience for the guest not to get hit with sticker shock on the "final cost" screen, which is already eye-popping when service fees and taxes are added on.

(I will say, this may only ring true for smaller units. If you're renting a huge home, cleaning costs are going to be higher just because it takes longer to clean. But I still don't think the full cost should be passed onto guests as a separate fee.)

As for check-out chores—asking guests to do things like start laundry, sweep the floor, take out the trash, etc.—those have never made sense to us. Hosts should have enough switch-out linens that laundry doesn't have to be started prior to checking out, and none of those chores save enough time for the cleaning people to make it worth asking guests to do it. I can see taking out trash if there wasn't going to be another guest for a while, but usually you'd want to clean right away after a stay anyway just in case it does get booked last minute.

The only thing we ask guests to do is to start the dishwasher if they have dirty dishes (as a guest, I've never found that an unreasonable request), lock the door and have a safe trip home. Don't need to pull the sheets. Don't need to take out any garbage or recycling. Those things don't take that long, but that's just as much a reason not to ask guests to do it. Annoying your guests by asking them to do something extra isn't worth the tiny bit of time it might save the cleaning people.

And you know what? This approach works really well. Approximately 95% of guests leave the apartments clean and tidy anyway. In seven years, I can count on one hand how many problems we've had with guests leaving a mess. That's been a pleasant surprise, but I think part of the reason is that guest are simply reciprocating the respect and consideration we show them by not making them pay extra fees or do chores on their way out.

To be fair, it probably also helps that we aren't some big real estate tycoon buying up a bunch of apartments and turning them into short-term rentals run by impersonal management companies. People's complaints about how short-term rentals impact local housing economies are legitimate. We're more aligned with the original "sharing economy" model, renting out our home to guests who come through town. And in a small college town with a large university, there often aren't enough hotel rooms during busy weekends anyway, so it's been a bit of a win-win.

I think being right next door, having personal communication with our guests (but also leaving them their privacy), and not charging or asking anything extra of them makes them want to be respectful guests. From our perspective, both as guests and hosts, cleaning fees and check-out chores simply aren't worth it.


This article originally appeared last year.

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Dad's heartfelt lunch message shows how simple, everyday acts can change lives

You can make a huge difference by using O Organics.

via Meg Sullivan (used with permission) and Canva/Photos

A volunteer hands out food in a food bank and Meg Sullivan shares her dad's kind gesture.

When we consider people who have had a positive impact on the world, we often think of those who have made grand gestures to improve the lives of others, such as Martin Luther King, Jr., Greta Thunberg, or Mahatma Gandhi. Unfortunately, that type of effort is out of reach for the average person.

However, O Organics would like to remind everyone that they can positively impact the world through small, consistent acts of kindness that add up over time. Much like how a small creek can create a valley over the years, we can change lives through small, consistent acts of kindness.

O Organics is dedicated to the well-being of all by nourishing people everywhere with delicious organic foods grown by producers who meet USDA-certified organic farming standards.

Upworthy's Instagram page recently posted a touching example of everyday kindness. Meg Sullivan shared how her father, Tom, peeled oranges for her lunch just about every day from kindergarten through high school. But on the final day of her senior year of high school, he sent his 17-year-old daughter unpeeled oranges with a touching note about how she’d have to start peeling them for herself.



“It’s Time Baby Girl,” he wrote on a wikiHow printout on how to peel an orange with a drawing of himself crying. For the father, this daily ritual was about more than just making lunch; it was about showing that he cared by going the extra mile. “I could have put money on her lunch account,” Tom told Today.com. “But it’s one of those little things I thought was important, that she knows somebody’s taking the time to take care of her.”

The small, daily gesture taught Megan an essential lesson in kindness.

The post reminded people how their fathers’ small acts of kindness meant so much to them. “My dad peeled my oranges until I graduated high school, too. Now, I peel my daughter’s oranges and will for the next 7 plus years,” Katie wrote in the comments. “Love this. My dad peeled mine, too. When I moved out, he gave me an orange peeler gadget,” Mary added.

o organics, albertson's giving backO Organics has a wide array of foods and flavors covering almost everything on your shopping list.via Albertson's

Did you know that every time you go to the supermarket, you can also change the world through small gestures? O Organics not only allows you to feed your family delicious and nutritious organic food, but each purchase also gives back to help people and communities facing food insecurity.

Through contributions from customers like you, O Organics donates up to 28 million meals annually. The company’s contribution is essential when, according to the USDA, 47.4 million Americans live in food-insecure households.

O Organics has a wide array of foods and flavors covering almost everything on your shopping list. “Over the years, we have made organic foods more accessible by expanding O Organics to every aisle across our stores, making it possible for health and budget-conscious families to incorporate organic food into every meal,” Jennifer Saenz, EVP and Chief Merchandising Officer at Albertsons, one of many stores where you can find O Organics products, said in a statement.

O Organics now offers over 1500 items, from dairy products such as eggs and milk to packaged meats and breakfast staples such as cereal bars, granola and oatmeal. You can also enjoy affordable organic produce with O Organics’ fresh salads and fruit.

Everybody wants to make the world a better place. With O Organics, you can feed your family healthy, organic food every time you go to the market while paying it forward by contributing to the company’s efforts to end food insecurity nationwide. That’s a small, daily gesture that can amount to incredible change.

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Parenting

Mom shares 4-part secret to making her home "the house" for her son and his friends.

Con: They eat all your food. Pro: You'll learn to know and trust the people they spend their time with.

hi.im.amywhite/Instagram

I grew up in "the house." In high school, my home was the designated place where my friends gathered, sometimes in big groups, sometimes just my small core squad. My three best friends spent the night there almost every Friday and/or Saturday night for four years straight. We devoured Totino's frozen pizzas by the dozens, inhaled soda, and laid waste to any snacks or leftovers that were brave enough to exist somewhere in the kitchen. Not only that, but my house was pretty small — four teenage boys took up a lot of space in the living room (the whole thing) and made a lot of noise playing video games deep into the night. It must have driven my parents and older brothers crazy. It's a wonder anyone put up with it.

Or, so I thought when I was younger. When I became a parent myself, I started to understand a little more why my mom and dad were so willing to host and feed me and all my friends every single weekend. Why the outrageous grocery bill and constant chaos in the house was probably a small price to pay.

One mom has perfectly encapsulated why turning her home into "the house" for her son and his friends was so valuable and exactly how she did it.


Giphy

Amy White shared a reel on Instagram showing her college-aged son hanging in her dining room with a group of friends playing cards. The text overlay reads "What makes your kids high school friends want to come over, play cards & spend the night on their College Christmas Break". I think most parents can agree that we want our kids to keep coming home as long as possible! So how exactly did White pull this off?

Her explanation in the caption was spot-on.

First, White says that you have to start early. Become "the hang out house" in high school or even earlier. Then you have a better chance of holding onto the mantle into your kid's college years.

Next, be ready to stock the house with snacks and drinks, and don't make a fuss when your kid's friends have at it. "The kids knew we had food," she writes, "BUT they also knew I didn't care what they had. They knew they could eat anything in my pantry and fridge."

Third, and this is a big one, don't mistake being the "cool house" for being "the house." Some parents choose to allow their underage kids and friends to drink alcohol under their supervision, but you don't have to bend your morals and the law to lure the squad over to your place. Pizza and Coke is plenty to keep most teens happy. "We were not the house that served alcohol or even allowed the kids to bring alcohol to our house. And Guess What?? The kids still came and wanted to hang at our house!"

Fourth, always say Yes (as often as possible, anyway) when your kids want to have friends over. "They know my answer is 99% of the time YES," White writes. "You have to have your kids take the leadership of offering your home and if your home was 'open' to their friends in high school, they know it will be 'open' to their friends in college."

As a bonus tip, White pleas with parents not to worry about the mess having friends over makes. "I love a clean house and organization, BUT I would much rather have a crazy messy house for the kids where memories are made than a quiet house with nothing going on just to keep my house 'clean.'"

White writes, "It's worth being 'the house', so let go of control & get to know your kids friends." Commenters agreed.

White's video went viral to the tune of 8.5 million views and hundreds of comments. Parents shared their own experiences of what it's like being the default hang out house.

"Our house was the high school hangout for my son and friends... every weekend... I loved it!! Miss it now that they are all college graduates and have moved away. I love seeing them when they do come home for the holidays"

"A wise man once said don't be the house with the alcohol. Be the house with the food."


Teenagers will ravage your kitchenMichael Richards Eating GIFGiphy

"Amy 1000% agree!!! My house is full of teenagers on the weekends and I love every bit of it. Even though I wake up to a kitchen that looked much different from when I left it"

"we never allowed alcohol, drugs, bad language, always respectful, and guess what, our house was always the house where the kids hung out. First my daughter, then my son. Through grade school, high school, then when my kids went out of state for college their college friends would come spend a couple weeks during the summer. I always thought of it this way, I loved knowing my kids friends and, who knows, maybe some of those kids, especially during the younger years, just maybe those kids just needed an adult to care. Anyway, it was always fun to have them here!"

"It used to crack me up when my daughter would bring over a bunch of her friends (girls and boys) in high school and instead of hanging out in the family room they all wanted to crowd into either the kitchen with me or our tiny office and happily share all the gossip with me."

Experts say that knowing your kids' friends, and their parents, can have huge benefits. Not only will it bring you the peace of mind of knowing where your kid is and who they're with when they get to those crucial high school years, it has been shown to tangibly improve kids ability to create positive relationships and problem-solve collaboratively. Plus, it can actually be really fun! Kids and teens are the funniest, silliest, most interesting people on the planet. Having a house full of them is messy and loud, but it's always a good time.

Just "Don’t feel bad if your house isn’t the chosen house," one commenter reminds us. "Just be happy your kid has a good group of friends and be thankful they have somewhere safe to hang out."

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Teachers

A school assignment asked for 3 benefits of slavery. This kid gave the only good answer.

The school assignment was intended to spark debate and discussion — but isn't that part of the problem?

Trameka Brown-Berry/Facebook

A school assignment asked for 3 "good" reasons for slavery.

It's not uncommon for parents to puzzle over their kids' homework. Sometimes, it's just been too long since they've done long division for them to be of any help. Or teaching methods have just changed too dramatically since they were in school. And other times, kids bring home something truly inexplicable.

Trameka Brown-Berry was looking over her 4th-grade son Jerome's homework when her jaw hit the floor.

"Give 3 'good' reasons for slavery and 3 bad reasons," the prompt began.

You read that right. Good reasons ... FOR SLAVERY.

Lest anyone think there's no way a school would actually give an assignment like this, Brown-Berry posted photo proof to Facebook.



In the section reserved for "good reasons," (again, for slavery), Jerome wrote, "I feel there is no good reason for slavery thats why I did not write."

Yep. That about covers it.

The school assignment was intended to spark debate and discussion — but isn't that part of the problem?

The assignment was real. In the year 2018. Unbelievable.

The shockingly offensive assignment deserved to be thrown in the trash. But young Jerome dutifully filled it out anyway.

His response was pretty much perfect.

We're a country founded on freedom of speech and debating ideas, which often leads us into situations where "both sides" are represented. But it can only go so far.

There's no meaningful dialogue to be had about the perceived merits of stripping human beings of their basic living rights. No one is required to make an effort to "understand the other side," when the other side is bigoted and hateful.

In a follow-up post, Brown-Berry writes that the school has since apologized for the assignment and committed to offering better diversity and sensitivity training for its teachers.

But what's done is done, and the incident illuminates the remarkable racial inequalities that still exist in our country. After all, Brown-Berry told the Chicago Tribune, "You wouldn't ask someone to list three good reasons for rape or three good reasons for the Holocaust."

At the very end of the assignment, Jerome brought it home with a bang: "I am proud to be black because we are strong and brave ... "

Good for Jerome for shutting down the thoughtless assignment with strength and amazing eloquence.


This article originally appeared seven years ago.

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Why 'boomer panic' is a real thing, not just generational bashing

There's a heartbreaking reason behind the problem.

via Canva/Photos

What is "boomer panic"?

In a video posted in September 2023, TikToker @myexistentialdread used the phrase “boomer panic” to explain how baby boomers (1946 to 1964) can quickly become unhinged when faced with the most minor problems. It all started when she visited a Lowe’s hardware store and encountered a boomer-aged woman working at the check-out stand.

“I had a dowel that didn’t have a price tag on it, whatever, so I ran back and took a photo of the price tag. And as I was walking back towards her, I was holding up my phone… because I had multiple dowels and that was the one that didn’t have the price tag on it,” she said in the video. “And she looks at me and she goes, ‘I don’t know which one that is,’ and she starts like, panicking.” The TikToker said that the woman was “screechy, panicking for no reason.”

Many people raised by boomers understood what she meant by "boomer panic." "Boomer panic is such a good phrase for this! Minor inconvenience straight to panic," the most popular commenter wrote. And while there was some boomer-bashing in the comments, some younger people tried to explain why the older folks have such a hard time regulating their emotions: “From conversations with my mother, they weren’t allowed to make mistakes and were harshly punished if they did.” The TikToker responded, “A lot of people mentioned this, and it breaks my heart. I think you’re right,” Myexistentialdread responded.

A follow-up video by YourTango Editor Brian Sundholm tried to explain boomer panic in an empathetic way.

“Well, it's likely that there actually was a reason the woman started panicking about a seemingly meaningless problem,” Sundholm said. “Most of us nowadays know the importance of recognizing and feeling our emotions.” Sundholm then quoted therapist Mitzi Bachman, who says that when people bottle up their emotions and refuse to express them, it can result in an "unhinged" reaction.

TikToker Gabi Day shared a similar phenomenon she noticed with her boomer mom; she called the behavior “anxiety-at-you.”

Day’s boomer mother was “reactive,” “nervous,” and “anxious” throughout her childhood. Now, she is still on edge with Day’s children. “She's immediately like gasping and just really like exaggerated physical reactions, and then, of course, that kind of startles my kid,” Day said. “Again, I know that this comes from a place of care. It's just a lot,” she continued.

@itsgabiday

It comes from a place of love but it is exhausting 🫠😬 #millennialmomsoftiktok #boomergrandma #reparenting #gentleparenting

There is a significant difference in emotional intelligence and regulation between how boomers were raised and how younger generations, such as Gen X, Millennials, and Gen Z, were brought up. Boomers grew up when they had to bottle up their feelings to show their resilience. This can lead to growing anger, frustration with situations and people, chronic stress, and anxiety—all conditions that can lead to panicky, unhinged behavior.

Ultimately, Sundholm says that we should sympathize with boomers who have difficulty regulating their emotions and see it as an example of the great strides subsequent generations have made in managing their mental health. “It may seem a little harsh to call something "boomer panic," but in the context of how many of them were raised, it makes a lot of sense,” Sundholm says. “It also underlines the importance of emotional regulation skills and teaching them to future generations. And maybe most important, having compassion for those who never had a chance to learn them.”

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Identity

A Black woman came out of surgery with more braids than before. Here's why that matters.

India Marshall's 'mystery braids' turned into a beautiful surprise.

India Marshall

A woman's story of how a surgeon handled her braids during a head surgery has gone viral, not just for the thoughtful actions of the doctor, but for what it shows about the importance of representation in medicine.

India Marshall posted her heartwarming story on Twitter:

"So y'all know how I said I woke up from surgery w/more braids in my head than I came in w/and I thought it was the black nurses? I found out today at my post op appt that the surgeon (he's black) did it," she wrote. "He said he has 3 little girls & they have wash day... I almost cried."

"While removing my staples he said, 'Your braids look better than mine, I hope I didn't do too bad,' and I was like excuse me??? YOU did my hair???..." she continued. "You could tell he was so proud to tell me too lol."

"He also said he used staples to close my incisions instead of stitches to avoid cutting my hair when removing stitches," she added.

Marshall explained that she'd had a rare condition of bone growths in her forehead region and the surgery to have them removed meant three incisions behind her hairline. "The surgeon parted and braided my hair to create clean incisions without shaving," she wrote.

On her way home from surgery.India Marshall

"Thinking about this black man braiding my hair to prepare to cut my head open is hilarious and endearing at the same time," she added. "Also the fact that he's that active in helping his wife with their girls, I love it. Moral of the story: find black doctors."

People loved the story—the consideration of the surgeon, the image of him doing his own daughters' hair, and the difference it makes to have a doctor who has personal experience with a patient's culture.

As one person pointed out, "THIS is among the millions upon millions of reasons why we need diversity in medicine. There is a level of care that only people who have walked in your shoes... even just a little bit... can provide."

"This is why the world needs more Black & Brown folks at every level," wrote another person. "Reminds me of Peruvian Indigenous women who showed scientists how they do a specific weave unique to them that taught the medical AI how to stitch skin so that the patient has a quicker recovery time." [The person clarified in a later tweet it was Bolivian, not Peruvian Indigenous women.]

"This experience was meaningful to me because this simple gesture showed I was being cared for by a surgeon that saw me," Marshall told Upworthy. "He saw me as a black woman that would appreciate extra precaution taken with her hair. Not only did he understand this as a black man, but he had the ability and took the time to braid my hair himself."

India Marshall

Marshall added that since she's the oldest of four girls herself, it was extra special to hear that he did the same for his own daughters.

This is why diversity in medicine, as well as other fields, matters. It isn't just about equal opportunity or making a nod to inclusive values. Representation can make a direct, marked difference in people's experiences, and the value of being seen and having a need understood—without having to explicitly explain it—is priceless.


This article originally appeared five years ago.

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Dad shares his 'complaints' about a tiny Black-Owned Business owner, and it's too adorable

"I been waiting on my order to get done for 45 minutes, and I'm the only customer here."

Christopher Kyle/Instagram

Being the parent of a toddler is a unique joy that only lasts for a fleeting season, which is why you have to take full advantage of it while you can. And one dad is clearly doing just that.

Christopher Kyle is father to adorable, 18-month-old Ava, who treated her dad to a meal at her sit-down restaurant. Only according to Kyle, the service left much to be desired.

In a post on Instagram, Kyle shared a photo of Ava in her play kitchen while he sat waiting for his food in a tiny chair at a tiny table. He wrote:

"So I tried to support another Black Owned Business for lunch today. It's called Ava's Kitchen, just opened end of April. It's a very clean establishment, but whewww let me tell you about this owner.

First off, I asked why there are balloons on my chair, and it's not my birthday? She talm'bout, mind yah business; those are Mommy's.

I been waiting on my order to get done for 45 minutes, and I'm the only customer here. She was making good progress at first, then she stopped for 20 minutes to go watch Paw Patrol.

Overall the customer service could be better, but the cook is a cutie; so I'll give her another chance. Let's not give up on Black businesses so fast after one mistake. 💕"

People absolutely loved this dad's humor and clearly stellar parenting skills. Anyone who has sat through a tea party—or any activity with the wee ones—knows that for all of its cuteness, toddler play is an exercise in patience and endurance.

Upworthy shared Kyle's story well on on our Instagram page and our readers did not disappoint.

Some played right along with the game:

"Starting a restaurant is tough.. give her a chance ❤️❤️"

"I mean, she started a restaurant during a global pandemic, give her a break 😂"

"Is she taking reservations?"

Fans of Paw Patrol had some words:

"Paw Patrol is a must watch so 🤷🏾♀️😂"

"I died at Paw Patrol 🤣🤣🤣 that's my show though. I don't have kids I just watch it just because lmao."

"Paw Patrol break is mandatory. Too cute! ♥️"

Others just gushed over the entire scene:

"Love EVERYTHING about this!! The adorable owner, the custumer's humor and the incredible love"

"That's the cutest restaurant owner I've ever seen. The dad's face is priceless! 😂👍❤️"

"LoL the story is funny & beautiful!!! This warms my heart!! This babygirl will grow up to have such a healthy look at men (in any capacity) as long as she & her Daddy keep such a beautiful bond!! Happy Father's Day (early) Keep encouraging her to do her thing and her confidence will continue to soar!! I just love this!! 😍😍😍"

Well done, dad. And well done, Ava. Can't wait to see you open your own real business someday, baby girl.


This article originally appeared five years ago.

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