The science of why the comment section on just about anything is so awful
We're people. People have feelings. Feelings make you do things. Things that are not always the best things.
The comment section. It's where angry people go to express how angry they are at whatever they're commenting on.
Unfortunately, one of the side effects of anger is that it makes you dumb.
No really, it does.
Angry people tend to rely on cognitive shortcuts — easy rules of thumb — rather than on more systematic reasoning. They're also quick to blame individuals, rather than aspects of a situation, for problems. — Harvard Business Review
Anger also (surprise!) makes you mean and over-sensitive.
Even when the object of subsequent judgments bears no relation to the source of one's anger, anger increases: (1) a desire to blame individuals, (2) tendencies to overlook mitigating details before attributing blame, (3) tendencies to perceive ambiguous behavior as hostile, (4) tendencies to discount the role of uncontrollable factors when attributing causality, and (5) punitiveness in response to witnessing mistakes made by others. — European Journal of Social Psychology
And when you sprinkle a little online anonymity on top, you get something amazing awful.
Angry people being angry at each other and making each other angrier. And then they angrily tell other people how angry they are so more people can be angry with them.
This
becomes this
becomes this
and exactly zero productive discussion occurs.
Everyone is too busy
- blaming individuals
- overlooking mitigating details before attributing blame
- perceiving ambiguous behavior as hostile
- discounting the role of uncontrollable factors when attributing cause
- and being punitive in response to mistakes made by others
just like they said in the study mentioned above.
So it's no surprise that anger is one of the most effective ways to get us to share things online.
Anger may be a particularly effective way to get people talking, but as the video shows, there are a lot more emotions that can be involved.
Some University of Pennsylvania researchers scienced it up and figured out we humans quite like feeling things. This chart from the video is based on their research and shows what motivates people to share things.
Knowing what you know now, it might be tempting to look at everything on the Internet like this:
The Internet is trying to manipulate you and that's OK. There is nothing wrong with wanting to share emotions.
Sometimes sharing emotions can make something really, really good happen.
Did you see this last year?
If so, you're in a club of over 12 million people. And you know what they did?
Upworthy didn't do that. A bunch of really emotional people did that. They felt things. They shared them. And then they helped try to make the world better by donating their own money.



A Generation Jones teenager poses in her room.Image via Wikmedia Commons
An office kitchen.via
An angry man eating spaghetti.via 
Gif of baby being baptized
Woman gives toddler a bath Canva


An Irish woman went to the doctor for a routine eye exam. She left with bright neon green eyes.
It's not easy seeing green.
Did she get superpowers?
Going to the eye doctor can be a hassle and a pain. It's not just the routine issues and inconveniences that come along when making a doctor appointment, but sometimes the various devices being used to check your eyes' health feel invasive and uncomfortable. But at least at the end of the appointment, most of us don't look like we're turning into The Incredible Hulk. That wasn't the case for one Irish woman.
Photographer Margerita B. Wargola was just going in for a routine eye exam at the hospital but ended up leaving with her eyes a shocking, bright neon green.
At the doctor's office, the nurse practitioner was prepping Wargola for a test with a machine that Wargola had experienced before. Before the test started, Wargola presumed the nurse had dropped some saline into her eyes, as they were feeling dry. After she blinked, everything went yellow.
Wargola and the nurse initially panicked. Neither knew what was going on as Wargola suddenly had yellow vision and radioactive-looking green eyes. After the initial shock, both realized the issue: the nurse forgot to ask Wargola to remove her contact lenses before putting contrast drops in her eyes for the exam. Wargola and the nurse quickly removed the lenses from her eyes and washed them thoroughly with saline. Fortunately, Wargola's eyes were unharmed. Unfortunately, her contacts were permanently stained and she didn't bring a spare pair.
- YouTube youtube.com
Since she has poor vision, Wargola was forced to drive herself home after the eye exam wearing the neon-green contact lenses that make her look like a member of the Green Lantern Corps. She couldn't help but laugh at her predicament and recorded a video explaining it all on social media. Since then, her video has sparked a couple Reddit threads and collected a bunch of comments on Instagram:
“But the REAL question is: do you now have X-Ray vision?”
“You can just say you're a superhero.”
“I would make a few stops on the way home just to freak some people out!”
“I would have lived it up! Grab a coffee, do grocery shopping, walk around a shopping center.”
“This one would pair well with that girl who ate something with turmeric with her invisalign on and walked around Paris smiling at people with seemingly BRIGHT YELLOW TEETH.”
“I would save those for fancy special occasions! WOW!”
“Every time I'd stop I'd turn slowly and stare at the person in the car next to me.”
“Keep them. Tell people what to do. They’ll do your bidding.”
In a follow-up Instagram video, Wargola showed her followers that she was safe at home with normal eyes, showing that the damaged contact lenses were so stained that they turned the saline solution in her contacts case into a bright Gatorade yellow. She wasn't mad at the nurse and, in fact, plans on keeping the lenses to wear on St. Patrick's Day or some other special occasion.
While no harm was done and a good laugh was had, it's still best for doctors, nurses, and patients alike to double-check and ask or tell if contact lenses are being worn before each eye test. If not, there might be more than ultra-green eyes to worry about.