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How to avoid sounding long-winded in conversations with this 60-second trick
Chris Fenning explains the TIP conversation technique.
Speaking clearly and concisely is a communication skill greatly appreciated in both personal and professional conversations. And getting a conversation started with someone who rambles is usually a small-talk nightmare.
As communication expert Chris Fenning explained, “We can tell pretty quickly if someone’s going to get to the point or if we are in for a long and painful conversation.”
Fenning, a former self-professed rambler, shared exactly how you can avoid being long-winded and unclear during conversations. He offered up his simple three-step conversation technique during a 2025 TEDx Talk.
The 60-second clear communication trick
The start of any conversation sets the tone for a productive interaction. As Fenning explained, “Every time we communicate, we have an opportunity to create clarity or confusion. And clarity begins from the very first minute.”
If the first minute of a conversation goes wrong, they can become “longer, less effective, and more frustrating,” added Fenning.
To avoid that, he created a three-letter acronym called TIP that outlines an easy framework for productive conversations:
T: Topic
I: Intent
P: PointTIP conversation framework
According to Fenning, the TIP method works as follows:
T: Topic
Every conversation needs a clear topic. Fenning says that with a clear topic, everyone can stay in sync and understand what will be discussed.
“Start your message with one sentence that names the topic you want to talk about. And the more specific, the better,” said Fenning. “One message, one sentence that lets your audience know what the topic is.”
Examples include:
- “I want to talk about July sales figures.”
- “I want to talk about Project Everest’s timeline.”
- “I want to talk about our 1-on-1 this week.”
I: Intent
Intent should explain what you want the other person to do with your message. If you’ve ever asked yourself, “Why are you telling me this?” while talking with someone, it’s because their intent was unclear, explains Fenning.
He adds that our brains go through a process called selective attention that determines what information is important and what is not. If your brain doesn’t know what to do with a message, it reads it as “not important, and we stop listening,” Fenning said.
By making your intent clear, you are telling your audience what to do with the information you’re giving them.
Examples include:
- If you have a question, say, “Can I ask you a question?”
- If you want someone to make a decision, say, “I’d like your help with this decision.”
- If you want to get something off your chest, say, “Is it okay if I vent for a minute?”
P: Point
Fenning says this is the most important piece of advice, and if you only had five seconds to speak, this is what you would lead with.
“We need a point. We need a headline,” he explained. “Something that tells us where this conversation is going. In one sentence, deliver the most important piece of information.”
Examples include:
- “I want to give a refund for a late delivery.”
- “Our project launch is going to be delayed for a month.”
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A homeless man returns a pet dog’s stolen ashes to their owner. It’s changing his life.
The dog’s remains were returned home as a man found his own.
When Holly and Brandon Dunn’s car was broken into, the stolen items were ones they thought they’d never get back. The thief took a bag containing the ashes of their late chihuahua named Tia. The thief also took Tia’s ceramic paw prints and a memorial stuffed-animal replica of the beloved pup. Two weeks later, the items were found and returned. Now the Seattle community is chipping in to reward the hero with a fresh start.
Brandon explained to KING-TV that the couple was unable to have children, so Tia had been their furry kid throughout their 20-year relationship.
“It’s a bit cliche, I guess, comparing a dog to a child. But, you know, for us that was my child,” he said.
The search was on
The Dunns put up flyers offering a reward for the return of the ashes and memorial items. Folks on social media and Reddit offered to help search and put up additional flyers in the Seattle area. There were even people willing to 3D-print a replica of Tia’s paw prints to replace the original ones.
A hero reaches out
Two weeks later, the unlikely happened. The items were found and returned by a homeless man named Chris Engdahl.
For the past seven years, Engdahl had been living unhoused in the Seattle area. He made a living off what he could find and sell from dumpsters. It was in a random dumpster that Engdahl found Tia’s ashes, paw prints, and stuffed replica. Engdahl knew the items had sentimental value and held onto them in hopes of finding their owner. After seeing one of the flyers, Engdahl texted Brandon’s phone number and made sure the Dunns got Tia’s remains back.
The Seattle community chips in
Engdahl didn’t want a reward from the couple and was just happy that a fellow dog lover got their precious memorial items back. The Dunns had already moved out of the state. However, they and the Seattle community still wanted to do something to help Engdahl.
Kathryn Michie, a person who helped post flyers for the Dunns, started a GoFundMe for Engdahl to help restart his life. As of this writing, Engdahl has recently moved into his first apartment, and the GoFundMe has raised more than $6,700. The money will be used to help Engdahl get furniture and other supplies. Some of the money will also go toward food for his new dog, Reo, whom he recently rescued from the street. Altogether, it will help Engdahl’s new place feel more like home.
“I just got off the phone with Chris and he’s absolutely floored with the support from this community!” Michie wrote in a May 6 update on the GoFundMe page. “Thank you to everyone who is changing his life for the better. He is such an angel and deserves all the help!”
Kindness and support from an entire community helped recover lost items, house someone in need, and create a new life for a dog, too.
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Woman tests drive-thru barista by tipping him $1 for every second he listens to daughter’s story
“Every second they listen, the tip goes up $1. They don’t know that.”
Imagine passing a test with flying colors when you didn’t even know you were taking one. A mother-daughter duo, known as Martina and Alexa, visits fast-food and coffeehouse drive-thrus. The person serving them is then, in a sense, given a test of their kindness, often revealing the most wholesome side of humanity.
The way it works is this: The mother-daughter duo purchases food and drinks at drive-thrus such as Starbucks, Carl’s Jr., and Wendy’s. When they’re given their items, the daughter begins telling a story. As explained in the videos, “Every second they listen, the tip goes up $1. They don’t know that.”
One video stands out
They have many fun examples on TikTok and Instagram. But one recently truly stood out.
A blond man appears in the Starbucks drive-thru window, cheerfully greeting the pair. “Hi! Here we are!” While the mother counts out one-dollar bills on her lap, her daughter, sporting bright red long hair, begins telling a story with the most adorable uptick: “One time at school? We had a science project about health? And I went up there? And like I talked for five minutes about how sugar was bad for you?”
While the story goes on, the barista smiles warmly and occasionally says, “Right, uh huh,” to keep her at ease. She continues: “But on the actual day? After school, I went and I bought a donut? To test if sugar is bad for you. So yeah. Because I can’t present information without data and all of that, so yeah. Also, I have a snake at home? She’s a ball python? And she’s so cute. Her name is Frosty!”
The barista enthusiastically asks, “Really?” She continues, “Yeah, and sometimes she likes her tank.” At this point, Mom cuts her off, and the barista hands over a drink. “Can I give you a tip?” she asks while handing him $30. “Oh my gosh! Thank you. Are you sure?”
The whole exchange exemplifies pure kindness. But it gets even better. Turns out the barista is Dale B. Pirofsky. And there was something about him they just couldn’t forget, nor could the viewers who saw the video.
The duo behind the videos thought they’d pay his kindness forward not just with a big tip, but with the hope of helping him raise money for a car. They started a GoFundMe, where they shared:
“When we met Dale, there was something about him that immediately stood out – his kindness, his warmth, his humor, and the kind of positive energy that you can feel right away. He truly has one of those bright souls that makes people smile without even trying.
After we shared the video, Dale became a favorite across social media in just a few days. It has been so special to see how many people connected with him through the screen. So many of you saw exactly what we saw in person – his genuine heart, his sweet personality, and the joy he brings into a simple moment.
Many people reached out asking how they could support him financially, so we contacted Dale directly. After speaking with him and getting his permission, we decided to create this GoFundMe in his name. Dale shared with us that he has been working two jobs to save up for his very first car. This fundraiser is not an emergency request – it is simply a way for anyone who feels moved by Dale’s story to support a goal he has already been working so hard toward.”
“Everyone deserves to be heard”
Upworthy had the chance to chat with Dale, who shared how grateful he was for the whole encounter.
When asked what he thought when she started telling the story, he said he was happy to listen. “Whenever someone wants to talk to me, especially children, I always try to listen,” he said. “I grew up—and honestly still struggle—with feeling unheard or unacknowledged, so I always try to make someone who needs to chat feel heard.”
He didn’t suspect it was a test or a prank. “Honestly? I probably would have should the context of the story been something less engaging!” he said. “But considering she was talking about her school project, I figured it was something she was super proud of! Everyone deserves to be heard about what they are enthusiastic about.”
This has been his biggest tip so far. “As a barista, the thirty-dollar tip definitely takes the cake!” he said. “Although, I did have to share it with my fellow baristas, and I’m in no way, shape, or form unhappy about that. My coworkers have been nothing but supportive of me, and they totally deserved a little something!”
As for the duo, they remain rather mysterious. But what he does know is how good they made him feel. “They are a family of sweet-hearted people,” he said. “This family has absolutely turned my life upside down over the last week, and I am so grateful for all the support I’ve been given! It’s nice to see my enthusiasm and smile have made so many people so happy. It’s a dream of mine I can finally say I’ve achieved.”
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North Carolina graduates blown away when commencement speaker pledges to pay off their senior-year debt
His reason why is beautiful.
In Raleigh, North Carolina, a college graduation turned into something students at North Carolina State University will likely talk about for the rest of their lives.
What began as a classic commencement ceremony for graduates of the Wilson College of Textiles ended with cheers, tears, and a surprise announcement that instantly changed the financial futures of hundreds of students.
As the grads gathered inside Reynolds Coliseum on May 8, commencement speaker Anil Kochhar shared that he and his wife, Marilyn, would pay off all final-year student loans for the graduating class.
The announcement came as a tribute to Kochhar’s late father, Prakash Chand Kochhar, whose own journey to Raleigh began nearly 80 years ago.
A tribute decades in the making
Kochhar explained that his father traveled from Punjab, India, to North Carolina in 1946 on a scholarship to study textile manufacturing at NC State. At the time, he was believed to be only the second Indian student ever to enroll at the university.
His education eventually led to an international career in textiles before his death in 1985. Years later, his son returned to the same institution to honor that legacy in a way no one in the audience expected.
“It is my privilege to announce today that, in honor of my father Prakash Chand Kochhar, Marilyn and I are providing a graduation gift to cover all the final-year education loans incurred by Wilson College graduates during the 2025–26 academic year,” Kochhar announced.
“Marilyn and I hope that all of you leave Reynolds Coliseum today not only with a degree but with greater freedom to pursue your goals, take risks and build the lives you’ve worked so hard to achieve,” he added.
You can watch the video, courtesy of the New York Post, below:
Students were stunned by the announcement
The crowd immediately erupted into applause as students realized what the gift meant. For many students, that payoff will grant more freedom, opening doors that may have previously felt out of reach.
One student, fashion and textile management major Alyssa D’Costa, explained how meaningful the gesture was to her family.

A female graduate. Photo credit: Canva “As a daughter of immigrants, this money helps me and my family a lot, and I’m really fortunate to have an opportunity like this,” D’Costa told the university.
Viewers were moved, too
The emotional response from students spread quickly online, with many people praising the Kochhar family for investing directly in graduates at a time when student debt continues to weigh heavily on young adults nationwide.
“I imagine there are some of those graduates who really really needed that. Just lifted a burden off them. You have honored your father for certain,” wrote one YouTube viewer.
Another said, “This is truly beautiful: Genuinely what a kind soul.”
Why this tribute was extra special
The Kochhar family has previously contributed to the college through scholarships and academic funding, but this particular gift carried a different emotional weight.
During his remarks, Kochhar reflected on how unlikely the moment would have once seemed to his father.
“My father could not have imagined this moment. Not just me standing here, but all of you sitting here,” he said. “A new generation, shaped by a different world, but connected by the same spirit of possibility that brought him here decades ago. And that’s what today represents.”
He also described the courage it took for his father to leave India and begin a new chapter in Raleigh many years ago.
“He could not have known where that journey would lead,” Kochhar said. “He could not have imagined the life it would create, or that one day his son would stand here speaking to a graduating class at the very institution that welcomed him.”

Graduates tossing their caps. Photo credit: Canva For students crossing the graduation stage that afternoon, the ceremony became more than a celebration of academic achievement. It also marked the beginning of adulthood with a little more breathing room and served as a reminder of how one act of generosity can ripple through an entire community.
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Psychologists say these four ‘savoring techniques’ trick our minds into feeling instantly happier
“Savoring is rebelling against yourself.”
When it comes to happiness, we’ve got to try every angle possible. Some people are born with serotonin-soaked synapses, while others aren’t so lucky. The good news is that, according to Harvard University social scientist and author Arthur C. Brooks, there are techniques that can, in a sense, help our minds quickly move in the right direction.
In a recent clip posted to Facebook, Brooks explains the “four savoring techniques” for elevating one’s mood. As with many of his thoughts on psychological matters—many of which have been covered by Upworthy staffers—he gets straight to the point. As he writes on his website, “Happiness isn’t a destination — it’s a direction.”
1. Behavioral display
“Number one is what they call behavioral display, which means expressing positive emotion with nonverbal behaviors,” Brooks said. “Smile, even if you don’t feel it. You’ll fool your brain. You’ll be happier because of this behavioral display. Smile more. Pretend you’re happier. Go act happier.”
2. Be present
“Second, be present, which is mindfully focusing on the pleasant experience,” Brooks said. “And what that means is saying to yourself, ‘I am doing this thing. I am sitting on the train looking out at a beautiful seascape.’ Being present actually means saying the thing to yourself because you want to bring it from your subconscious into your prefrontal cortex— into your consciousness, where you’re really thinking about something. And the way to do that is by saying it. And it’s really unbelievably effective.”
3. Capitalize the positive
“Number three is capitalizing, which means talking about and celebrating positive experiences with others,” Brooks said. “Don’t just say it to yourself. Say it to other people. Talk about the experience that you’re actually having. Notice things to other people, which makes this even more conscious, even more concrete, even more permanent.”
4. Mental time travel
“And last but not least is what they call ‘positive mental time travel,’ which is vivid reminiscence or anticipation of positive events,” Brooks said. “To savor the past on purpose, by paying attention to the positive parts.”
Savoring is a subject Brooks talks about often. In a clip on Instagram, he shares not only the techniques people can try, but also why they’re worth trying. In the post, he writes:
“Savoring is rebelling against yourself. We’re wired to notice what’s wrong before we notice what’s good. That helped our ancestors survive, but it also means we move through life without fully experiencing the moments worth savoring. Savoring doesn’t come naturally. It’s a conscious act of pushing back against the brain’s constant pull toward worry, vigilance, and the next thing. And in a culture that rewards speed and distraction, slowing down long enough to truly enjoy something requires conscious effort.”
“We’re not evolved for savoring”
In the clip, Brooks discusses how our brains are wired from an evolutionary standpoint to protect our survival:
“We’re not evolved for savoring. We’re evolved to rush through everything and pay attention to the negative. We have brains that were designed, more or less, in their current form something like 250,000 years ago in the late Pleistocene Era. And that was a dangerous time to be Homo sapiens. You had to pay attention a lot or you were gonna be a wild animal’s lunch.
So we have more brain space dedicated to negative emotions than positive emotions. That’s what gives us what we call the negativity bias in our lives. Negativity bias means that life isn’t that great all the time, but we’re more likely to get to tomorrow or more likely to survive the night. That makes perfect evolutionary sense that your suspicious inner troglodyte is trying to survive and pass on your genes. You’re not a saber-toothed tiger’s lunch.”
Prefrontal cortex to the rescue
“But that negativity bias is now maladaptive,” Brooks added. “It’s basically an error that we would do that. That we would not savor, but rather that we’d be suspicious and vigilant and trying to get into the future as quickly as possible. But that’s why we have a prefrontal cortex so that we have decisions. We can make conscious decisions, and even though I have a negativity bias, I can override it with my consciousness.”
Upworthy spoke with licensed therapist Matt Grammer, who agrees that the four savoring techniques are helpful reminders that it’s possible to sometimes short-circuit negativity.
“Savoring gives people the opportunity to slow down to register positive experiences, instead of continuing on in stress response mode,” Grammer said. “It helps people attain equilibrium and improve emotional resilience and stress recovery and satisfaction in relationships.”
“Coding” the positive
Grammer also notes that life can feel tedious when we don’t stop to reframe our thoughts.
“Though people may experience objective positive reality, life seems emotionless and flat, because we are so quick to get to the next step without enjoying or ‘coding’ positive experiences in long-term emotional memory,” he said.
Dr. Ashley Smith, a licensed psychologist and co-founder of Peak Mind: The Center for Psychological Health, specifically discussed the “built-in negativity bias” with Upworthy.
“We more readily notice, hone in, and remember bad stuff over good,” Smith said. “In fact, negative things get encoded in our memory almost instantaneously, while positive things take 10 times longer—10 to 12 seconds. That’s where savoring comes in. If you don’t intentionally amplify and savor a positive experience—intentionally focusing on it and how it makes you feel for a full 10 seconds—it’s like it never happened neurologically!”
“Memory capture”
As for how to put this information to good use, Amberley Meredith, psychologist and author of The Adaptable Sustainable Psychology Collection, shares with Upworthy how to reverse rumination:
“It’s called a ‘memory capture.’ We often ruminate and go over the difficult moments repeatedly. This is about doing the reverse. We take in every sound, every smell. We linger our gaze on each aspect of the moment that we can see. We pay attention to any words being spoken, replaying them gently in our minds. We take time with tastes and sensations, noticing how our body feels in the moment.
Savouring is an art, but with practice it can become a more accessible and spontaneous response over time. And the memories you ‘bank’ can be re-experienced and enjoyed with greater clarity, perhaps as a buffer or reminder of better times during those difficult moments.”















