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This doctor's shocking behavior is a reminder that mental health stigma must end now.

Samuel Bardwell had a bad anxiety attack, so his father took him to the emergency room.

Samuel was playing basketball when he noticed the signs of an impending attack. He had been prescribed an as-needed anti-anxiety medication, but he didn't have any on-hand.

And as his symptoms got worse — vomiting, loss of consciousness — it was clear he needed medical intervention.


Samuel was seeking medical help for a diagnosed condition, but the emergency room physician humiliated him.

According to Samuel's father, Donald Bardwell, when the physician walked in, she didn't introduce herself, ask what was wrong, or perform an examination — instead, she immediately began ranting about Bardwell's condition and his reasons for being there. All the while, Samuel begged her for medication.

At one point, the Bardwells say, the physician's rhetoric became racist: Donald and Samuel are black and the doctor — now identified as Beth Keegstra of El Camino Hospital in Los Gatos, California — accused them of seeking drugs. That's when the elder Bardwell began filming.

It got worse, with Keegstra swearing at Samuel, then twisting his words to claim he'd asked for "narcotics," when all he'd done was ask for something — anything — that could help him feel better.

"You [Samuel] are the least sick of all the people who are here, who are dying. So you put your head up," Keegstra can be heard saying in the video. "Don't try to tell me you can't move. Come on. Sit up."

Anxiety attacks can be incredibly scary — and reaching out for help often isn't easy.

If you've never had an anxiety attack, here's what you need to know: They can be terrifying and are almost impossible to control. One second, you can feel your heart start pumping a little faster, and the next, you're struggling to breathe and feeling you'll soon perish of a heart attack or an embolism you never knew you had.

These attacks aren't dangerous in themselves (in fact, they can't actually kill you), but in the moment, when it feels like both your mind and your body are conspiring against you, it's hard to even tell what's real anymore.

As someone who's experienced many anxiety attacks — and has been to the emergency room several times fearing legitimate heart attacks — I can tell you that there's nothing you need more than a physician who's understanding.

Keegstra was suspended after the Bardwells posted the video of her berating them, but that's only a temporary measure. If there's one thing this video makes clear, it's how difficult it can be to get help for mental illness. And that's why so many people hide it.

Those who live with mental illness already know that friends and family can be slow to understand what it's like to experience anxiety and depression. But a physician treating a patient in crisis like this is a painful reminder of why it's so hard to reach out for help.

After all, if someone whose job it is is to take care of you thinks you're faking, what's the point of speaking out?

Samuel's experience with this doctor is a reminder there's still a long way to go in mental health care.

At a time when mental illness is becoming less of a taboo topic, it's on all of us to be more kind, more compassionate, and more understanding — and to fight against stigma.

And once you watch the full video below, I think you'll agree: We need to do better.

This is how they treat black people in Los Gatos emergency room. SMH Everyone share this video. For the record this is my son.

Posted by Donald Bardwell on Tuesday, June 12, 2018
All images provided by Prudential Emerging Visionaries

Collins after being selected by Prudential Emerging Visionaries

True

A changemaker is anyone who takes creative action to solve an ongoing problem—be it in one’s own community or throughout the world.

And when it comes to creating positive change, enthusiasm and a fresh perspective can hold just as much power as years of experience. That’s why, every year, Prudential Emerging Visionaries celebrates young people for their innovative solutions to financial and societal challenges in their communities.

This national program awards 25 young leaders (ages 14-18) up to $15,000 to devote to their passion projects. Additionally, winners receive a trip to Prudential’s headquarters in Newark, New Jersey, where they receive coaching, skills development, and networking opportunities with mentors to help take their innovative solutions to the next level.

For 18-year-old Sydnie Collins, one of the 2023 winners, this meant being able to take her podcast, “Perfect Timing,” to the next level.

Since 2020, the Maryland-based teen has provided a safe platform that promotes youth positivity by giving young people the space to celebrate their achievements and combat mental health stigmas. The idea came during the height of Covid-19, when Collins recalled social media “becoming a dark space flooded with news,” which greatly affected her own anxiety and depression.

Knowing that she couldn’t be the only one feeling this way, “Perfect Timing” seemed like a valuable way to give back to her community. Over the course of 109 episodes, Collins has interviewed a wide range of guests—from other young influencers to celebrities, from innovators to nonprofit leaders—all to remind Gen Z that “their dreams are tangible.”

That mission statement has since evolved beyond creating inspiring content and has expanded to hosting events and speaking publicly at summits and workshops. One of Collins’ favorite moments so far has been raising $7,000 to take 200 underserved girls to see “The Little Mermaid” on its opening weekend, to “let them know they are enough” and that there’s an “older sister” in their corner.

Of course, as with most new projects, funding for “Perfect Timing” has come entirely out of Collins’ pocket. Thankfully, the funding she earned from being selected as a Prudential Emerging Visionary is going toward upgraded recording equipment, the support of expert producers, and skill-building classes to help her become a better host and public speaker. She’ll even be able to lease an office space that allows for a live audience.

Plus, after meeting with the 24 other Prudential Emerging Visionaries and her Prudential employee coach, who is helping her develop specific action steps to connect with her target audience, Collins has more confidence in a “grander path” for her work.

“I learned that my network could extend to multiple spaces beyond my realm of podcasting and journalism when industry leaders are willing to share their expertise, time, and financial support,” she told Upworthy. “It only takes one person to change, and two people to expand that change.”

Prudential Emerging Visionaries is currently seeking applicants for 2024. Winners may receive up to $15,000 in awards and an all-expenses-paid trip to Prudential’s headquarters with a parent or guardian, as well as ongoing coaching and skills development to grow their projects.

If you or someone you know between the ages of 14 -18 not only displays a bold vision for the future but is taking action to bring that vision to life, click here to learn more. Applications are due by Nov. 2, 2023.
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