Starbucks' social media team sets an important tone addressing racial bias.

"We cannot deny that this is a race issue."

On April 12, two black men were arrested while waiting for their friend at a Starbucks in Philadelphia. Their crime? Waiting for a friend, apparently.

The incident, caught on film, shows the two men being placed in handcuffs by police officers while confused customers tried to ask what exactly they had done wrong. The incident sparked a lot of justifiable anger and resulted in an apology from both Starbucks, and the Philadelphia police chief, a few days later.

At NBC, writer Elon James White shared an "uncomfortable truth for white America" about the incident.


"While this incident went viral, it is only remarkable because of how unremarkable it actually is," he wrote, highlighting another Starbucks video from California showing a black man being denied access to a store's restroom, while a white man was allowed in without scrutiny.

People protesting at the Starbucks where the two men were arrested. Photo by Mark Makela/Getty Images.

Starbucks announced plans to close all 8,000 of the company's corporate owned stores on May 29 for mandatory racial-bias training.

In a statement posted to Facebook, the company explained they were working with well-established civil rights advocates and anti-racism organizations to develop a curriculum for its 175,000 employees. The plan has gotten some majorly mixed reactions, ranging from people arguing that the Philadelphia location and police did nothing wrong, to those who think this is an important step in addressing the issue, to people who believe this is simply too little, too late.

All screenshots are from Starbucks/Facebook.

Whether the training itself will be considered a success remains to be seen. Still, the company's responses on social media have an important lesson for us all.

A lot of the time, when a company finds itself in the midst of a public relations disaster, their social media teams will come up with a few canned statements to respond to criticism on social media. Starbucks took a different approach — and has been offering personal replies to dozens of people.

Responding to criticism arguing that the Philadelphia incident was just a few bad apples, the company replied, "Because systemic racism and bias is bigger than one partner, one store or one company. We are shutting our stores for this training because we recognize that we have the responsibility to be part of the solution."

Others lamented the thought of going without their coffee for an afternoon, saying that the company's response was overblown. To that, Starbucks owned up to its less than stellar history, writing, "There are countless examples of implicit bias resulting in discrimination against people of color, both inside and outside our stores," and explaining that they have a responsibility to act.

"There was no reason for the police to be called to our Philadelphia store," they wrote to another commenter.

Another commenter used this as an opportunity to highlight legitimate grievances people and communities of color might have with law enforcement. The company responded by saying there are plans to meet with Philadelphia government and law enforcement officials to ensure this doesn't happen again. While it's not a national solution, it is something.

When someone pointed out that it shouldn't have taken a viral video for the company to get serious about fighting racial bias, Starbucks responded that the program rolling out May 29 will become part of new employee onboarding moving forward.

"Maybe train your employees on how to deal with loitering in general and not make it a color issue?" wrote another commenter. The company responded, "We cannot deny this is a race issue, which is why we are implementing this training."

Generally speaking, people should avoid calling the police in all but the most extreme cases, and Starbucks made its position on that clear in one of the responses, writing, "While there are situations where a call to police is justified (such as violence or aggressive behavior), this was not one of them."

The company was rightly wary of accepting praise for doing something it should have been doing all along. "We hope this proves to be an impactful step — one of many we know we have to take."

Yes, the manager who called the police has been fired.

Racism and unconscious biases are very real, and we'd all benefit from taking a step back and examining our own.

If one good thing comes out of what happened in Philadelphia, it's the chance for those who are white — and can't possibly know what it's like to be made to feel unwelcome in public spaces or to have our existence treated as automatically criminal on the basis of our skin color — to see the "uncomfortable truth" James mentioned in his article. This isn't a one-off incident, and it's not limited to just Starbucks. This is an everyday reality for many people of color. It's on all of us to push for a better world and to work to be our best selves.

What happened to those two men should never happen again. It almost certainly will, but it shouldn't. Take a page out of the Starbucks social media team's playbook and recognize this is a cultural problem that we have a responsibility to address — and then hold yourself accountable for your actions.

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Should a man lose his home because the grass in his yard grew higher than 10 inches? The city of Dunedin, Florida seems to think so.

According to the Institute of Justice, which is representing Jim Ficken, he had a very good reason for not mowing his lawn – and tried to rectify the situation as best he could.

In 2014, Jim's mom became ill and he visited her often in South Carolina to help her out. When he was away, his grass grew too long and he was cited by a code office; he cut the grass and wasn't fined.

France has started forcing supermarkets to donate food instead of throwing it away.

But several years later, this one infraction would come back to haunt him after he left to take care of him's mom's affairs after she died. The arrangements he made to have his grass cut fell through (his friend who he asked to help him out passed away unexpectedly) and that set off a chain reaction that may result in him losing his home.

The 69-year-old retiree now faces a $29,833.50 fine plus interest. Watch the video to find out just what Jim is having to deal with.

Mow Your Lawn or Lose Your House! www.youtube.com

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The world officially loves Michelle Obama.

The former first lady has overtaken the number one spot in a poll of the world's most admired women. Conducted by online research firm YouGov, the study uses international polling tools to survey people in countries around the world about who they most admire.

In the men's category, Bill Gates took the top spot, followed by Barack Obama and Jackie Chan.

In the women's category, Michelle Obama came first, followed by Oprah Winfrey and Angelina Jolie. Obama pushed Jolie out of the number one spot she claimed last year.

Unsurprising, really, because what's not to love about Michelle Obama? She is smart, kind, funny, accomplished, a great dancer, a devoted wife and mother, and an all-around, genuinely good person.

She has remained dignified and strong in the face of rabid masses of so-called Americans who spent eight years and beyond insisting that she's a man disguised as a woman. She's endured non-stop racist memes and terrifying threats to her family. She has received far more than her fair share of cruelty, and always takes the high road. She's the one who coined, "When they go low, we go high," after all.

She came from humble beginnings and remains down to earth despite becoming a familiar face around the world. She's not much older than me, but I still want to be like Michelle Obama when I grow up.

Her memoir, Becoming, may end up being the best-selling memoir of all time, having already sold 10 million copies—a clear sign that people can't get enough Michelle, because there's no such thing as too much Michelle.

Don't like Michelle Obama? Don't care. Those of us who love her will fly our MO flags high and without apology, paying no mind to folks with cold, dead hearts who don't know a gem of a human being when they see one. There is nothing any hater can say or do to make us admire this undeniably admirable woman any less.

When it seems like the world has lost its mind—which is how it feels most days these days—I'm just going to keep coming back to this study as evidence that hope for humanity is not lost.

Here. Enjoy some real-life Michelle on Jimmy Kimmel. (GAH. WHY IS SHE SO CUTE AND AWESOME. I can't even handle it.)

Michelle & Barack Obama are Boring Now www.youtube.com

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via EarthFix / Flickr

What will future generations never believe that we tolerated in 2019?

Dolphin and orca captivity, for sure. They'll probably shake their heads at how people died because they couldn't afford healthcare. And, they'll be completely mystified at the amount of food some people waste while others go starving.

According to Biological Diversity, "An estimated 40 percent of the food produced in the United States is wasted every year, costing households, businesses and farms about $218 billion annually."

There are so many things wrong with this.

First of all it's a waste of money for the households who throw out good food. Second, it's a waste of all of the resources that went into growing the food, including the animals who gave their lives for the meal. Third, there's something very wrong with throwing out food when one in eight Americans struggle with hunger.

Supermarkets are just as guilty of this unnecessary waste as consumers. About 10% of all food waste are supermarket products thrown out before they've reached their expiration date.

Three years ago, France took big steps to combat food waste by making a law that bans grocery stores from throwing away edible food.According to the new ordinance, stores can be fined for up to $4,500 for each infraction.

Previously, the French threw out 7.1 million tons of food. Sixty-seven percent of which was tossed by consumers, 15% by restaurants, and 11% by grocery stores.

This has created a network of over 5,000 charities that accept the food from supermarkets and donate them to charity. The law also struck down agreements between supermarkets and manufacturers that prohibited the stores from donating food to charities.

"There was one food manufacturer that was not authorized to donate the sandwiches it made for a particular supermarket brand. But now, we get 30,000 sandwiches a month from them — sandwiches that used to be thrown away," Jacques Bailet, head of the French network of food banks known as Banques Alimentaires, told NPR.

It's expected that similar laws may spread through Europe, but people are a lot less confident at it happening in the United States. The USDA believes that the biggest barrier to such a program would be cost to the charities and or supermarkets.

"The logistics of getting safe, wholesome, edible food from anywhere to people that can use it is really difficult," the organization said according to Gizmodo. "If you're having to set up a really expensive system to recover marginal amounts of food, that's not good for anybody."

Plus, the idea may seem a little too "socialist" for the average American's appetite.

"The French version is quite socialist, but I would say in a great way because you're providing a way where they [supermarkets] have to do the beneficial things not only for the environment, but from an ethical standpoint of getting healthy food to those who need it and minimizing some of the harmful greenhouse gas emissions that come when food ends up in a landfill," Jonathan Bloom, the author of American Wasteland, told NPR.

However, just because something may be socialist doesn't mean it's wrong. The greater wrong is the insane waste of money, damage to the environment, and devastation caused by hunger that can easily be avoided.

Planet

The world is dark and full of terrors, but every once in a while it graces us with something to warm our icy-cold hearts. And that is what we have today, with a single dad who went viral on Twitter after his daughter posted the photos he sent her when trying to pick out and outfit for his date. You love to see it.




After seeing these heartwarming pics, people on Twitter started suggesting this adorable man date their moms. It was essentially a mom and date matchmaking frenzy.

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