In a recent video on social media, mega-celebrity Chris Pratt made what seemed like a reasonable request.
Photo by Stuart C. Wilson/Getty Images.
The "Guardians of the Galaxy" star asked his fans scrolling through their feed to turn up the volume and listen instead of, as he put it, "just reading the subtitles."
In doing so, he unintentionally alienated a ton of fans who depend on those very subtitles.
Almost 38 million adults living in America have some form of hearing loss, and implying that a subtitled video was somehow a lesser experience was, well, a bit insulting.
So Pratt took to Instagram to issue a powerful and heartfelt apology.
"I have people in my life who are hearing-impaired, and the last thing in the world I would want to do is offend them or anybody who suffers from hearing loss or any other disability," he wrote.
"So truly from the bottom of my heart I apologize. Thanks for pointing this out to me. In the future I'll try to be a little less ignorant about it."
In addition to his writing, Pratt used his hands to apologize in the 100% silent video.
His willingness to reach out and make amends sparked an outpouring of support for the actor.
Though a few commenters noticed his signing wasn't completely accurate (though not bad for a newbie), hundreds of comments poured in to thank Pratt for taking the time to better educate himself.
While the apology was genuine and moving, it was perhaps the very end of Pratt's message that held the most weight.
"Why doesn't Instagram have some kind of technology to automatically add subtitles to its videos?" he asked. "Shouldn't there be an option for closed captioning or something?"
He's got a good point. While other platforms like Facebook have added auto-captioning tools to make it easy on publishers to create more accessible videos, Instagram seems to be lagging behind.
For a platform with about 700 million monthly users, Pratt doesn't think that's acceptable.
"I've made them lord knows how much money with my videos and pictures," he wrote. "Essentially sharing myself for free. I know they profit. So... GET ON IT INSTAGRAM!!! Put closed captioning on your app. #CCinstaNow"
With well over a million views on the video so far, it's obvious that Pratt's support means a lot to the Deaf and hard of hearing community.
Hopefully, having this kind of star power behind an important cause will lead to some much-needed change.
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A Generation Jones teenager poses in her room.Image via Wikmedia Commons
An office kitchen.via
An angry man eating spaghetti.via 
At least it wasn't Bubbles.
You just know there's a person named Whiskey out there getting a kick out of this. 


An Irish woman went to the doctor for a routine eye exam. She left with bright neon green eyes.
It's not easy seeing green.
Did she get superpowers?
Going to the eye doctor can be a hassle and a pain. It's not just the routine issues and inconveniences that come along when making a doctor appointment, but sometimes the various devices being used to check your eyes' health feel invasive and uncomfortable. But at least at the end of the appointment, most of us don't look like we're turning into The Incredible Hulk. That wasn't the case for one Irish woman.
Photographer Margerita B. Wargola was just going in for a routine eye exam at the hospital but ended up leaving with her eyes a shocking, bright neon green.
At the doctor's office, the nurse practitioner was prepping Wargola for a test with a machine that Wargola had experienced before. Before the test started, Wargola presumed the nurse had dropped some saline into her eyes, as they were feeling dry. After she blinked, everything went yellow.
Wargola and the nurse initially panicked. Neither knew what was going on as Wargola suddenly had yellow vision and radioactive-looking green eyes. After the initial shock, both realized the issue: the nurse forgot to ask Wargola to remove her contact lenses before putting contrast drops in her eyes for the exam. Wargola and the nurse quickly removed the lenses from her eyes and washed them thoroughly with saline. Fortunately, Wargola's eyes were unharmed. Unfortunately, her contacts were permanently stained and she didn't bring a spare pair.
- YouTube youtube.com
Since she has poor vision, Wargola was forced to drive herself home after the eye exam wearing the neon-green contact lenses that make her look like a member of the Green Lantern Corps. She couldn't help but laugh at her predicament and recorded a video explaining it all on social media. Since then, her video has sparked a couple Reddit threads and collected a bunch of comments on Instagram:
“But the REAL question is: do you now have X-Ray vision?”
“You can just say you're a superhero.”
“I would make a few stops on the way home just to freak some people out!”
“I would have lived it up! Grab a coffee, do grocery shopping, walk around a shopping center.”
“This one would pair well with that girl who ate something with turmeric with her invisalign on and walked around Paris smiling at people with seemingly BRIGHT YELLOW TEETH.”
“I would save those for fancy special occasions! WOW!”
“Every time I'd stop I'd turn slowly and stare at the person in the car next to me.”
“Keep them. Tell people what to do. They’ll do your bidding.”
In a follow-up Instagram video, Wargola showed her followers that she was safe at home with normal eyes, showing that the damaged contact lenses were so stained that they turned the saline solution in her contacts case into a bright Gatorade yellow. She wasn't mad at the nurse and, in fact, plans on keeping the lenses to wear on St. Patrick's Day or some other special occasion.
While no harm was done and a good laugh was had, it's still best for doctors, nurses, and patients alike to double-check and ask or tell if contact lenses are being worn before each eye test. If not, there might be more than ultra-green eyes to worry about.