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8 nontraditional empathy cards that are unlike any you've ever seen. They're perfect!

Because sincerity and real talk are important during times of medical crisis.

compassion, sympathy cards, empathy cards

True compassion.

When someone you know gets seriously ill, it's not always easy to come up with the right words to say or to find the right card to give.

Emily McDowell — a former ad agency creative director and the woman behind the Los Angeles-based greeting card and textile company Emily McDowell Studio — knew all too well what it was like to be on the receiving end of uncomfortable sentiments.

At the age of 24, she was diagnosed with Stage 3 Hodgkin's lymphoma. She went into remission after nine months of chemo and has remained cancer-free since, but she received her fair share of misplaced, but well-meaning, wishes before that.

On her webpage introducing the awesome cards you're about to see, she shared,

"The most difficult part of my illness wasn't losing my hair, or being erroneously called 'sir' by Starbucks baristas, or sickness from chemo. It was the loneliness and isolation I felt when many of my close friends and family members disappeared because they didn't know what to say or said the absolute wrong thing without realizing it."

Her experience inspired Empathy Cards — not quite "get well soon" and not quite "sympathy," they were created so "the recipients of these cards [can] feel seen, understood, and loved."

Scroll down to read these sincere, from-the-heart, and incredibly realistic sentiments.


Emily McDowell Studio

Pretty great, right? If you know someone who's in the less-than-ideal position of dealing with a serious illness, you can purchase any of these eight cards to share with them.

Visit Emily McDowell Studio's shop to select the card(s) you need. They're $5.00 each.

(We're not being paid to share these, nor were we asked to do so. We came across the cards and I loved them, so I reached out to Emily McDowell Studio and asked if I could share them with you. Unfortunately, a lot of us know someone who could use a card like one of these.)


This article originally appeared on 05.06.15







ups, ups driver, delivery driver, ups deliveries, cookout, family, food, hospitality, kindness
Relaxed008/YouTube
UPS driver invited to family's cookout.

UPS drivers are always on the grind delivering packages around the clock—even on holidays. And one family took notice of the hard-working UPS driver in their neighborhood who had his nose to the grindstone as they enjoyed a cookout together. Rather than simply let him pass by, they decided to flag him down and extend an invite to join them in a move that proved community and hospitality are still alive and well.

TikToker @1fanto shared a touching video with his followers from Easter weekend where his family invited a UPS driver making rounds in their neighborhood to come to their cookout and 'make a plate.'


"Everybody family around here 😭," he captioned the video. "Everybody invited to the cookout.😂"

@1fanto

Everybody family around here 😭 #easter #cookout #wherethefunction

In the video, the UPS driver is seen standing in the family's driveway, and a group of cookout attendees warmly welcome him to join them. The uncle of @1fanto says to the driver, "You've been working hard all day man, you can go on in there!" He calls out for a woman named Stephanie to "take care of him!"

The UPS driver walks up the driveway, and they encourage him to go inside and get his fill as he enters the garage. After securing a plate of food and a drink, the driver walks back outside to mingle with guests, shaking hands with the uncle who invited him.

"You good?" the uncle asks, and the driver responds, "Yeah I'm good. They hooked me up. Thank you so much. Appreciate y'all for inviting me out." On his way back to his truck, the uncle encourages the driver to invite other workers to stop by as well.

- YouTube www.youtube.com

In a follow up video, @1fanto explained more about how the invite went down. He shares that the UPS driver was driving by the family's house on the Saturday before Easter, and at the time the family was enjoying a big fish fry cookout together. His uncle flagged the driver down, and he pulled over.

He shares that his uncle told the driver, "Go inside and get you a plate!" The driver asked him, "Are you sure?" But he reassured him, adding that the family made sure to ask the driver what he wanted and didn't want on his plate to "make sure he was good and got everything he needed".

"I saw it had a positive impact. That's what my family do. That's not something that we just do for social media," @1fanto shared. "That's something that we do on a regular basis that doesn't just happen when the camera's on. It happens when the camera's off, too. We're all equal. We all bleed the same."

ups, ups truck, united parcel service, ups delivery, ups deliveries, ups driver A UPS truck with package deliveries.Image via Wikipedia

Viewers had lots of positive things to say in the comment section.

"I am a UPS driver and that makes our day. People showing love to us"

"Your family represents the best of America🫶🏼 Your uncle is now all of our uncle."

"Working the holidays suck. But they made that man’s entire day. Love it."

"I love when people are nice for no reason. You’re so real ♥️thank you for being so kind."

"Being a delivery driver is grueling, often thankless work. It's awesome to see a family that remembers those hardworking folks are essential parts of our communities."

This article appeared last year. It has been updated.

embarrassing story, embarrassment,  professional conduct, work call, love you

Sayijng "Love you!" not only to a perfect stranger but on a professional call is mortifying.

Some people have a hard time saying, "I love you," even when they feel it, but for others, telling their friends and family that they love them is just second nature. Every time your loved one leaves the house, you say, "Bye, love you!" Before hopping into bed at night, you say, "G'nite, love you!" Just before getting off a call with them, it's "Talk to you later, love you!"

That sweet, ingrained habit is all well and good until it spills over into your work life, especially when you're talking to an important client, where the boundaries of professional conduct are particularly important to uphold. (You can feel the cringe coming, can't you?)


A woman shared an oh-so-human story about absent-mindedly telling a client she loved him, and his thoughtful response to it got people cheering. "Accidentally said 'Love you!' at the end of a call with an important client yesterday," wrote a Reddit user. "I heard him giggle as I hung up, and I was mortified. Today, I saw he emailed me this:"


The email began, "Hey—Just wanted to say that I didn't mean to laugh at you when you accidentally signed off on our call with a 'love you.' I just found it funny because I've definitely done that before, and I know it happens."

Okay, phew, he understood that the laughing was mortifying and he wasn't bothered by the "love you." But then he added the absolute best thing he could have said about the situation:

"I'm glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that. :)"

Then he mercifully resumed their professional conversation. "Have a great weekend! We'll follow up about my call with Chris on Wednesday, as discussed."

mbarrassing story, embarrassment,  embarrassed, professional conduct, work call, love you, It's hard to come back from telling a client "Love you!"Photo credit: Canva

He didn't just ignore the elephant in the room and let it hang over her like an awkward cloud. He put her at ease, letting her know he's done it before and it happens and is no big deal. But then he took it a step further, adding a deeper human layer to the moment by acknowledging the fact that the words flowing so automatically and easily for her meant she was surrounded by love.

The client's emotional intelligence and thoughtful response warmed people's hearts.

"What a great and respectful response. He is completely right, it’s such a beautiful thing to have that much love in your life that it comes out naturally."

"You work with good people."

"Honestly, this made my day 😂 It's so wholesome how they responded. Shows that a little kindness (even accidental) always leaves a good impression!"

"Such a classy response. Made you feel at ease while staying professional and moving the conversation forward."

"Green flags from that client."

mbarrassing story, embarrassment,  professional conduct, work call, love you Thankfully, a thoughtful response can ease embarrassment. Photo credit: Canva

People also shared their own similar experiences with blurting out accidental "love you"s and it was a veritable love-fest:

"I told my supervisor I loved her at the end of our weekly touch point call - she chuckled and said she loved me too. We shared a good laugh. I am happy to see empathy from a random human, it is much needed."

"I said 'love you' to my new boss at labcorp when she called me to tell me I passed my drug test. Same thing, hanging up, not thinking, she gave me my results and my start date to come in for orientation and I ended the call with 'bye love you!'"

"Back in the day I straight up called one of my bosses mom. It was so embarrassing I almost died."

"A surprising number of people have done this at least once. Happens when you’re distracted and tired. My ex husband (a prosecutor) accidentally ended a phone call with 'I love you' when talking to a rural county sheriff in the middle of the night."

"I had a coworker say 'love you,' just as we were about to hang up. There was an awkward pause, clearly neither of us had hung up, then he added, 'Don’t tell my wife.' We both laughed and finally disconnected."

"I did that with my ex husband last Thursday, we both burst out laughing lol. Happily we get along great and he and his fiancée are attending my wedding next week."

"Was on phone with my boss right after he had called his wife. He ended the call with "love you." Had so much fun telling him that while I cared for him, I didn't think it was love."

Embarrassing moments don't have to ruin your day—in fact, when handled like this client, they can turn into beautiful moments of human connection. This kind of relatability, empathy, and emotional intelligence makes us all feel better about our shared humanity, oopsies and all.

This article originally appeared last year.

likable, likable person, likable people, conversation, conversation tips

Likable people say these things during conversations to build better relationships.

Making friends and developing deeper, stronger relationships starts with good conversation. Sometimes that means small talk at work, while other times it's the kind of conversation that really takes off at a party.

Some people are naturals when it comes to easy, flowing conversation—especially highly likable people, who tend to attract others and often hold the key to mastering genuine conversation. From their gestures to the way they articulate questions, there's a lot others can learn from them.


Communication experts who spoke to Upworthy say there are 10 things highly likable people do during conversations to build stronger relationships.

- YouTube www.youtube.com

1. They listen without distraction

Listeners often make the best conversationalists.

"That means not looking at your phone or scanning around the room to see who you want to talk to next," says Kerri Garbis, CEO and founder of Ovation Communication. "Focus on the person in front of you only. Make eye contact. This fosters a relationship because when you are fully present, it signals respect, interest, and helps others feel valued versus like they are competing for your attention."

2. They collect data

Being inquisitive about what people need during conversations is key to building stronger relationships.

"If you take a moment to ask your colleague or even friend, 'What are you worried about? What's the biggest concern facing you right now?' you can get great data on how you can help them - in a way that taps into something urgent and top of mind for them," says Kate Mason, PhD, an executive communications coach and author of Powerfully Likeable: A Woman's Guide to Effective Communication. "They'll remember your thoughtfulness and the actions you took."

3. They balance the conversation

Highly likable people never make it all about themselves.

"Sometimes conversations can be 'lopsided' where it's more about the other person than about you," says Rob Volpe, a communication expert and author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. "While that can be okay, you aren't there to be their therapist. Sometimes the context and topic may make it off balance, but if it continues and you aren't feeling seen yourself, feel free to say something like 'I'd love to share my thoughts on this' or 'May I share something I'm dealing with at the moment?'"

4. They mirror their conversation partner

Taking cues from body language can foster deeper relationships.

"It's a subtle way to make someone comfortable because they recognize themself in your actions," says Jennifer Anderson, a communication expert who works with entrepreneurs. "Your energy should match the energy of your counterpart. Think relaxing-in-lounge-chair energy vs. about-to-deliver-a-presentation energy. Those are two very different conversations. If you paired them up, there's definitely about to be some awkwardness."

- YouTube www.youtube.com

5. They skip pre-planned questions

While coming to conversations prepared with questions may help you feel less anxious, highly likable people usually don't use them.

"Often people have questions in their back pocket, like about the weather or sports, but the most likeable people in the room are those who can be present in conversations and ask follow-ups based on what someone is talking about," Garbis says. "This builds a relationship by making conversations feel relational and not transactional."

6. They are self-aware

Highly likable people are masters of self-awareness, especially during conversations.

"Self-awareness of your judgment is key to building relationships," Volpe says. "We all carry biases which can block our view of the person standing in front of us. When you catch yourself being judgmental, have some grace with yourself and get curious about the other person as well as where your judgment is coming from. This clears one of the biggest obstacles to having empathy with others."

7. They respond with affirmation

Highly likable people make others feel seen and heard.

"No matter what is coming out of the person's mouth, make it clear that you're not judging or competing with them," Garbis notes. "If they say: 'I went skiing this weekend,' don't jump in and say that you also went skiing. Say something like, 'Wow, that sounds exciting, tell me more about that.' You can respond with validating statements like: 'That makes sense, or I can see why you're so good at that, or I can see why that matters to you.' This reduces defensiveness and nervousness, and it makes people feel safe to be themselves and creates relationships faster."

@justaskjefferson

it’s been great catching up! #communicationtips #communicationskills

8. They remain calm

Bringing a sense of calm rather than chaos to a conversation can put everyone at ease.

"Calm is the most powerful communication flex you can do," Mason says. "If you can stay calm, especially in a heated conversation, you actually end up looking trustworthy, reliable and unruffled - all very powerful things to be remembered for."

9. They remember names

Highly likable people personalize conversations by using the other person's name.

"Never ever tell people you are terrible at remembering names," Garbis explains. "This will tank the conversation because it signals you don't matter, nothing you say matters, and that you aren't worth remembering. It makes a person mentally check out of the conversation. Use good tricks like repeating a person's name at the beginning and again at the end. If you forgot by the end, say something like, 'It was so fun to hear about your skiing adventure. By the way, I'm Kerri, it was so nice to meet you, and can you remind me of your name? I don't want to forget it?' They'll be so grateful you repeated your name too!"

10. They use humor where they can

Finally, highly likable people make sure to infuse conversations with laughter.

"It's a great connector," Anderson notes. "Don't try to be a standup comic, just find the lighthearted observations and details that you can share in conversations. Humor is never a weapon; judgy and mean-spirited comments convey weakness, not confidence. You'll risk alienating your conversation partner if you come in with a full roast of your friends or coworkers. If all else fails, everyone loves a Dad Joke."

Joy

3 undeniable reasons Gen X is known as the 'forgotten generation'

"You are the most independent and self-sufficient generation in the history of mankind."

gen x, generation x, gen xers, gen x forgotten, gen x forgotten generation, forgotten generation

Gen X is frustrated that they are easily forgotten about.

Generation X is made up of people who were born between 1965 and 1980. Compared to other generations like Baby Boomers and Millennials, Gen X has earned a reputation that they tend to slide under the radar—and are easily "forgotten" about. It's a trait that has also earned them the nickname the "middle child" generation.

However, it's a sentiment that many Gen X'ers can attest to experiencing. In an online community of Gen X'ers, one member named @BizarroMax attempted to explain why Gen X is the "forgotten generation".


The expert humorously discussed the "generational strife" between Boomers, Millennials, and Gen Z, making a hilarious point about why Gen X seems to be frequently forgotten about. The post went viral among Gen X'ers who feel 'seen' by her expert take.

- YouTube www.youtube.com

Why Gen X is the "forgotten generation"

@BizarroMax shared the three reasons why Gen X is ignored according to the leadership expert.

"Gen X, I didn’t forget you, even if the rest of the world has. But I have no advice for you. For a few reasons. First, you don’t need it. You are the most independent and self-sufficient generation in the history of mankind and there is literally nothing I can teach you," she said.

The expert continued with two more reasons. "Second, even if I did have something to tell you, you wouldn’t care. Third, the reason we ignore you is because the rest of us are all terrified of you. If the zombie apocalypse ever happens, we are all hiding behind you. Somehow, you’ll know what to do.”

gen x, gen x friends, gen x friendships, gen x forgotten generation, gen x forgotten Gen X friends hang out together.Photo credit: Canva

Many fellow Gen X'ers agreed. In the comments section, member @Sirenista_D wrote, "We wouldn't 'know' what to do but we def are the 'figure it out' crew," and member MNConcerto replied, "Because we had to. Damn we were left alone nobody helped us figure it out or problem solve, we had to do it. You got yourself into this mess, now get yourself out."

Others leaned into the comedic nature of the expert's observation about Gen X: "My body already hurts for no reason. You fight the zombies," member @fohktor wrote, to which fellow member @DocMcCracken humorously responded, "Zombie apocalypse? I've seen enough movies, not worth the hanging around in the after suffering, just get it over quick, I'm tired already and I just woke up."

Some poked fun at their generation's independent ways: "Gen X doesn't do 'leadership conferences'," @corneliusvanhouten wrote, followed by @Chalice_Ink's reply, "We might go, but we don’t pay attention." Member @Efficient_Weather_13 also commented, "I’ll go, but I’m gonna complain the whole time," to which member @Current-Anybody9331replied, "And make it awkward for anyone who talks to me."

gen x, gen xers, gen x independent, gen x self sufficient, gen x forgotten generation Gen Xers are known to be independent and self-sufficient.Photo credit: Canva

According to Michele M. Kroll, Ph.D., a University of New Hampshire Older Adult Health & Well-Being Field Specialist, Gen X is often called the "forgotten generation" as well as the "latchkey" generation, "as they were often left unsupervised at home or after school until their parents came home from work. This was due to increased numbers of dual income households and parental divorce," she wrote in her article, "Generation X... "The Forgotten Generation". Dr. Kroll notes that this instilled independence and resilience, adding that "the sandwich generation causes additional stress by juggling many responsibilities from caregiving of children to aging parents."

Despite these challenges, Dr. Kroll adds that Gen Xers are "notably satisfied with their life, health and career."

And another member of the Gen X community, @Sensitive-Question42, summed it up perfectly: "God I’m so happy that this is my generation. I love being overlooked (not being sarcastic or ironic either, surprisingly for us). I just like being left to my own devices and working things out for myself."

This article originally appeared last year. It has been updated.

grocery list, handwritten, note, phone, grocery shopping, list making, productivity, productivity hacks
Photo credit: Canva

Phone or handwritten grocery list? The great debate ensues.

Going to the grocery store without a list is just asking for trouble. It's an easy way to overspend, forget things, and wind up buying too much junk and not enough nutritional foods. The question isn't List or No List; it's, which kind of list writer are you?

Are you the type of person who always writes grocery lists by hand? Perhaps on the back of a receipt, in a special notebook, or on an index card? Do you insist on this method, even though you’re the only one in the store unfurling paper like an ancient scroll while everyone has their heads down, tapping away at their phones?


Lists are undoubtedly important. In a poll, research revealed that the average British adult writes an average of three to-do lists a week—which, in some cases, can add up to 9,766 lists in a lifetime.

“Evidently, we all rely on lists for one aspect of life or another,” commented Shahbaz Khan from STABILO, a high-quality pen and pencil company.

But when it comes to the actual list-making, does the method in which you create it really matter? Apparently, yes. And your choice, handwritten or digital, can say a lot about your personality.

If you prefer handwriting your grocery list, you’re likely…

To have a mind that operates like a filing cabinet

In 2024, two professors at the Norwegian University of Science and Technology, Dr. Audrey L.H. Van der Meer and F.R. (Ruud) Van der Weel, found that handwriting activates more elaborate and widespread brain connectivity patterns compared to typing. They suggest that the physical act of moving your hand while writing creates spatial and temporal patterns in the brain that promote learning.

In a similar study, Japanese researchers found that participants who wrote calendar events by hand on paper showed increased brain activity—particularly in memory regions—compared to those who recorded the same information on smartphones. The hand writers also recalled the information 25% faster than those who typed.

Writing by hand triggers extra neural activity in regions tied to learning and memory. So, no matter how messy your handwriting might be, that grocery list might also be giving your memory a little work-out.

TEDx speaker Katie McLeary says writing by hand has tons of mental benefits, like the ability to "improve your focus, elevate your thinking, deliver the 'sticky factor' to retain new learning."

- YouTube www.youtube.com

To be naturally conscientious and understand the secret to success

Conscientiousness isn't the same as self-control or self-restraint—rather, it refers to a person's tendency to be organized, reliable, goal-directed, and self-disciplined. It's no surprise, then, that those who score highly in conscientiousness tend to be successful: they aim for high-profile outcomes and have the ability to develop well-thought-out plans to accomplish their goals.

It's easy to see the correlation to handwriting here. Handwriting is slower, more laborious, and requires thinking ahead. It takes patience and intentionality to do it well.

Comfortable getting tactile

Nothing quite compares to writing with your perfect pen. (By the way, what's yours? A Pilot G2-2? Uni-ball Vision Elite? Or perhaps something fancy, like the $65 Squire Classic Pen from Baronfig?) It's a complete sensory experience as your pen glides across paper. This physical connection helps create a deeper engagement with the task at hand.

In fact, some people find writing on real paper to be a soothing ASMR activity. Videos of people writing their grocery lists are popular on YouTube—really!

- YouTube www.youtube.com

To not buy on impulse

Yanliu Huang and Zhen Yang from the LeBow College of Business at Drexel University examined how handwritten shopping lists differ from digital ones. Their research showed that people who write lists on paper tend to make more planned purchases and fewer impulse buys.

However, there are a few downsides to a handwritten grocery list…

Let's face it: sometimes you can't read your own handwriting. When rushing, you might scribble illegibly, forget items, or leave the paper at home entirely. (Pro tip for forgetful hand-writers: snap a photo of your list before heading out, just in case.)

Paper lists are also cumbersome to update on the go. Picture this—you've just remembered you need onions while backing out of the driveway, but now you're scrambling for a pen. Don't do this. Plus, paper lists make it difficult to coordinate shopping with other people.

If you’d rather quickly type your grocery list on your phone, you're probably...

In a poll of 2,000 people in the United Kingdom, researchers found that when it comes to list-making, only 40% use their phones, while 63% write on notepads and 24% use sticky notes. So congrats—you're right in the middle!

grocery list, handwritten, note, phone, grocery shopping, list making, productivity, productivity hacks Lists made on a phone are fast, efficient, fluid, and easy to share with others in your household. Photo by freestocks on Unsplash

Extremely efficient and organized

Your phone is a miracle list-maker: people who use digital lists value practicality over sentimentality—they appreciate the power of automatic sorting, expense tracking, and integrated coupon features. These lists can be updated instantly and accessed from almost any device, making them the most efficient, streamlined option.

Digital lists are also far easier to edit without making a mess.

Someone who uses data to make decisions

Beyond expense tracking, many apps provide nutritional data, meal planning suggestions, and inventory management—helping you make smarter, healthier food choices. You're not just shopping anymore; you're strategically planning your nutrition.

Collaborating with someone in the kitchen

The beauty of a digital list is that it can be shared with others in real time, allowing multiple people to add items seamlessly. This eliminates miscommunications and duplicate purchases while reducing paper waste and promoting environmentally friendly habits.

The digital life has its downsides, too…

Taking a break from your phone can be refreshing, but keeping your grocery list there means more screen time—potentially leading to digital fatigue or distractions from notifications and other apps. There's also the practical concern: what if your phone dies, you lose internet connection, or your service drops out while shopping?

Grocery shopping can be such a treat. Whether you use digital lists, handwritten scribbles, or memory tricks to track what you need, there's no wrong approach. The “best” way to write a grocery list depends on you: your personal preferences, your lifestyle, and what works for your routine. Ask yourself, “What will make me feel the most organized and calm?” Then let your grocery list lead the way.

This article originally appeared last year. It has been updated.