upworthy
Pop Culture

Insiders share 'secrets' the average person doesn't know about their industries

From accessing paywalled studies to getting free upgrades, people in various industries are spilling the beans.

woman hiding her mouth with a book
Canva

There's a lot of behind the scenes info most of us don't know.

One strange reality of life is that there's a lot that happens behind the scenes of…well, everything…that people simply never know about. I'm not talking about deep state conspiracies here or anything, just normal run-of-the-mill industry secrets that only people who work in those industries knows.

Some of these "secrets" are actual secrets meant to be kept sacred, like how certain magic tricks work. Some are things we don't really want to know, like how the sausage gets made. And some are simply things that industry folks know but don't bother to inform the rest of us about, like the fact that the average movie theater employee really doesn't give a hoot if you sneak in candy as long as you're not obvious about it.

We're all curious, though, about what goes on in the back room, behind the counter, under the radar, etc. So when someone on Reddit asked "What industry 'secret' do you know that most people don’t?" people flocked to answer—and to see what people said.


To be clear, there's no way to officially verify these insider secrets, but it's still fun to see what people who work in various industries reveal.

Do you know who actually wrote that nonfiction book you loved?

"Most—probably 80 percent or more—of the books on the nonfiction bestseller list (autobiographies, memoirs, political/business books, etc.) are ghostwritten.

Source: am ghostwriter." – RSquared787

The ghostwriter added an encouraging caveat, though:

"Most (good) ghostwritten books are a true collaboration: somebody with an amazing story (or great idea/argument or whatever) who genuinely has the 'goods,' so to speak… but not the major league-level writing chops it takes to execute the best/most effective/most entertaining version of their story. So they bring in a specialist who knows the craft of storytelling and how to structure and execute something on the scale of a book, and—together, over the course of a year or so of deep collaboration—they bring the story to life. It’s the only way these voices would be heard in book form, in a lot of cases, and (IMHO, as someone who collaborates on these books), there’s no downside as long as the author genuinely invests time and effort."

The house always wins, but especially on slot machines

"I saw how slot machines for casinos were designed... don’t play slots." – Eliza_Lisa

"I had a buddy that was in the casino industry and claimed that 80% of their profits came from slot machines. This was the older mechanical types. The newer computerized ones can be programmed to do anything." – Mo_Jack

That security guard? Not all that helpful if the ish hits the fan.

"I'm an unarmed security guard.

Every now & then I'll get a comment from someone about how they're glad I'm around in case there's an active shooter or something.

Yea; if that happens? We're not doing anything aside from getting ourselves to safety and calling the cops.

We're literally told in training that if we try to intervene directly with an active shooter we'll be fired." – disinfo_bot_47·


"'Detect, Deter and Report' was the slogan at Securitas back in the day.

We were frequently told we were there for insurance purposes and were expected to NOT take action beyond calling the cops and getting ourselves to safety.

Great student job." – IBoris

Want to see a study that's behind a paywall? Just ask the researcher.

"I'm an academic researcher and I can speak for a huge number in my field when I say:

If you want access to our studies and they're behind a paywall, you can email us and we will send you the study.

We are genuinely delighted to share and if you want further context for the results or what have you, I'll always try my best to oblige.

The only limiters on that last bit is that:

  1. the original data for the study might have reached the end of our right to keep it, in which case it will have been destroyed.
  2. I might have forgotten details or I might have written that paper during a particularly hectic time and my file system might be total shit.

Also a lot of us are on ResearchGate and various social media things so you can contact us through there. If you can't contact us directly or we're being slow, one of the other authors on the paper might be contactable." – and_so_forth

Bestsellers might be bestsellers because people buy their own books

"The New York Times best seller list has a lot of people on it who buy massive numbers of their own books." – Ibringupeace

"Apparently, there is a symbol that indicates that while it did make best seller status, there was a bulk buy. A footnote, if you will, or similar to an asterisk." – spoda1975

"It’s a dagger! †" – Tarledsa

(It's true.)

Private messages aren't 100% private, in case you hadn't figured that out yet

"Worked in online community management and social media for years - Admins CAN read all of your PMs. Private only means private from the masses, not from administration, we had to be able to read them to check reports of abuse, grooming, illegal activity etc. I can't tell you how much cringeworthy shit I had to read through, especially from guys trying to hook up." – will_write_for_tacos

You may not have actually witnessed your baby's first steps

"If your baby goes to a nursery/daycare, chances are those weren't their 'first' steps/words etc that you witnessed. Industry standard is to not tell parents when these things happen as it makes them feel bad. I've seen kids up and walking about the room for weeks, even months before their parent proudly announced at drop off that they 'Took their first steps last night.'" – by_the_way_mate

Being extra nice can get you some sweet free upgrades

"If you’re nice to hotel staff they are more likely to give you free sh*t." – Archibald_Thrust

"A good friend of mine (Korean) visited las Vegas for her honeymoon. The husband was just a student at the time and she worked at a call center to pay their bills. When they were checking in at the hotel, the man at the front desk asked where they were from. She told them we are from Korea! And the man responded," oh I love Korean food!". They were a bit early to check in so they left their bags and went out to get some food at a local Korean restaurant. When they came back they bought some food for the front desk guy and when they handed the food over the guy was shocked and upgraded them to the penthouse. Little did my kind friends know, the guy was a manager and the penthouse was available. Friend sent me pics after they got in their room and wow... Las Vegas penthouse is probably a room I will never be able to afford in my lifetime... All for a little Korean food they got a memory they will never forget." – GroovinBaby

"Oh for sure. I worked in hospitality for years, and all my favorite guests got upgrades, free snacks, etc. And the awful guests got the exact opposite lol." – PalerEastMadeIt

@callmebelly/TikTok

An excellent reminder to show kindness and patience.

Listening to a baby cry during a flight might be aggravating, but it’s nothing compared to the moans, groans, and eyerolls that the baby's parents must endure from other passengers when it happens. No matter what tips and tricks are used to try to soothe a little one’s temperament while 30,000 miles in the air, crying is almost inevitable. So, while having to ease their own child’s anxiety, moms and dads also must suffer being the pariah of the trip. What a nightmare.

Recently, one mom was apparently trying so hard to avoid upsetting her fellow flight members that she went above and beyond to essentially apologize ahead of time if her baby began to cry on its first flight. It was a gesture that, while thoughtful, had folks really feeling for how stressed that poor mom must be.

In a clip posted to his TikTok, one of the passengers—Elliot—explained that the mom handed out small care packages to those nearby.

“She’s already so busy and took the time to make these bags for everyone,” Elliot said, before panning the camera to reveal a Ziplock bag full of candy, along with a note that made him “want to cry.”

The note read: “It’s my first flight. I made a deal to be on my best behaviour—but I can’t make any guarantees. I might cry if I get scared or if my ears start to hurt. Here are some treats to make your flight enjoyable. Thank you for being patient with us. Have a great flight.”

Like Elliot, those who watched the video felt some ambivalence at the well intentioned act. Many felt remorse that she would feel the need to appease people in this way.

“This is so sweet but also … kind of breaks my heart that we live in a world in which parents feel the need to do that.”

“Because jerk people have shamed parents into believing that they need to apologize for their kids' absolutely normal behavior. What a gem of a mom.”

“You know that sweet mom worried about this trip so much.”

“That poor mom probably spent nights awake … nervous about that flight, thinking of ways to keep strangers happy.”

"That's a mom trying so hard."

Many rallied behind the mom, arguing that making others feel more comfortable with her child being on board was in no way her responsibility.

“No mom should be apologizing. Adults can control their emotions … babies not …. Hugging this mom from a distance.”

“Dear new parents: no you don’t have to do this. Your babies have the right to exist. We all know babies cry. We know you try your best.”

Luckily, there are just as many stories of fellow passengers being completely compassionate towards parents with small children—from simply choosing to throw on their headphones during a tantrum (instead of throwing one themselves) to going out of their way to comfort a baby (and taking the load of a parent in the process). These little acts of kindness make more of an impact than we probably realize. Perhaps if we incorporated more of this “it takes a village” mindset, flying could be a little bit more pleasant for everyone involved.

@amberandjoshofficial/TikTok, Photo credit: Canva

Other parents had no idea this was a "universal experience."

Parenting looks astronomically different than it did when we were kids, and we know one of the major culprits of that is technology. Back in the day, there was no such thing as a “tablet kid,” there wasn’t an app that tracked a kid’s every move, you couldn’t get answers to your burning parenting questions from endless online forms and parent groups. Twas a different time, indeed.

Of course, these modern day conveniences have all kinds of pros and cons attached to them, as one dad, Josh (@amberandjoshofficial) demonstrated in a now-viral video posted to his TikTok. In the video, we see him try—and fail—to use the age-old parenting saying that’s always bought them juuuuust a little more time from demanding kiddos, otherwise known as “just a minute.”

That is, until now. Turns out, in the age of Alexa, “just a minute” doesn’t cut it. Because kids can and will be using that robot against you, just like his own daughter did. Poor Josh was just trying to finish washing the dishes before getting the glass of milk she requested. But unfortunately for him, as soon as he replied with “just a minute,” she immediately asked Alexa to “set the timer.” Ruthless.

“Accountability has never been higher," Josh wrote in his caption. And other parents who watched the video couldn’t help but agree.

“I had no idea this was a universal experience 😂”

“No this is literally verbatim my life 😂😂😂”

"Oh so it’s not just our house. It’s relieving and also scary to know we’re not alone 😂”

“Haha this is so accurate. I’ve had the conversation with my kids that it’s a figure of speech – they still do it 😂”

“NOT MY ALEXA RESPONDING WHILE I WATCHED THIS VIDEO”

A few fellow parents chimed in with some lighthearted “tips,” such as explaining that “one minute is more of a vibe than a unit of time,” or swapping it for “one more moment” instead.

Another suggested that he “keep that same energy when they want more time on their game.”

And hey, maybe higher accountability isn’t totally a bad thing. It didn’t exactly instill trust when our parents stretched “just a minute” into eternity, especially when it turned into not actually doing what they said they would.

That's apparently not the only way Alexa has potentially helped parents, either. A study conducted by Kantar for Amazon found that 95% of parents agreed that having Alexa at home has helped reduce screen time, while another 90% felt Alexa helped their kids stay mentally active, learn new things, and become more independent. As with all technology, it can be easy to develop too much of a reliance on this gadget, but (when used responsibly) there are some definitive perks, it seems.

So there you have it, folks. Let’s just chalk it up to being more thing that’s a relic of a bygone era. But hey, change is the only constant, right?

By the way, Josh and his wife Amber have even more wholesome and fun family content where that came from on their TikTok. Check it out here.

Joy

MoonPie renames Florida 'MoonPieTown' because apparently 'We can just do this now!'

A tweet from the company says the change is "effective immediately."

MoonPieTown? Might as well.

When the President of the United States changes the name of the Gulf of Mexico to the Gulf of America as one of his very first actions in office, you know we're living in unprecedented times. The fact that the world has called the Gulf of Mexico the Gulf of Mexico for 400 years and that the name change only affects people in the U.S. doesn't matter. Changing the name of a major geographical feature by executive decree was clearly seen as a vital, first-day-in-office priority.

Why? Excellent question. Another excellent question is how have we found ourselves in a version of the U.S. where there's a bill—an actual, official, "sitting here on Capitol Hill" bill—introduced to the House of Representatives "to authorize the President to enter into negotiations to acquire Greenland and to rename Greenland as 'Red, White, and Blueland?'” Taking over Greenland and renaming it Red, White, and Blueland. This is where we are. Might as well rename ourselves The United States of Absurdity at this point.

One of the ways people cope in unprecedentedly absurd times is humor, which is why a tweeted announcement from MoonPie, the famous chocolate-covered marshmallow cookie company of all places, has grabbed people's attention.

"Effective immediately," the tweet reads above a screenshot of a branded letter from the company.

The letter says:

To whom it may concern,

Thanks to recent geographical updates, we are excited to announce that the land mass previously known as Florida will now be referred to as MoonPieTown.

"But Florida is a state," you say. No, Florida was a state. Now it's MoonPieTown. We can just do this now!

Please continue to enjoy our delicious marshmallow sandwiches and don't think too much about it. :)

MoonPie

MoonPieTown is cute, but the "We can just do this now!" is the funny bone punch. It was a risky move, though. Some people found the announcement hilariously on point, while others vowed that they would never eat a MoonPie again. Apparently some were downright offended by the company's little jab at the executive branch.

In some ways, tweets like this are filling the void left by the loss of political cartoons, which served as an outlet for political parody and snark for centuries but have largely fallen by the wayside with the demise of print media. Political cartoons are still around, but the average person is far more likely to see a viral social media post making a political statement with humor than they are a cartoon these days. And humor, for better or for worse, has long been a vital coping tool for people dealing with political upheaval.

political cartoon of two men cutting up the earthA political cartoon from 1805Public Domain

"In the 19th century, the main form of political humor would be cartoons, and some were quite brilliant, biting, and powerful,” says Dr. Patrick Giamario, associate professor of political science at University of North Carolina Greensboro. “In the 20th century, we saw late night TV hosts and a few comedians doing HBO comedy specials. That brings us to where we are now. Everyone can engage in X memes and trolling. They can make funny videos on TikTok."

Giamario explores how political humor has evolved in his book “Laughter as Politics: Critical Theory in an Age of Hilarity” and says laughter over the political landscape is "a symptom of this time we’re in, with a lot up for grabs."

Humor in politics has long been a source of controversy, prompting questions about whether political issues should be taken more seriously. Some may argue that laughter in the face of authoritarian power diminishes it. Others argue that humor runs the risk of trivializing serious issues. Giamario warns of another issue in the modern era where humor meets capitalism.

"A lot of humor becomes mere entertainment,” he says. “A late-night TV show host making fun of the president may sound subversive or transgressive because they’re making fun of the most powerful person in the country. But they’re also trying to sell tickets or advertising. It can be quite cynical. Unfortunately, I think that’s where a lot of political humor has gone in the last decade.”

Jimmy Fallon Snl GIF by Saturday Night LiveGiphy

However, he says, approaching political humor with intention and introspection can help people analyze its impact.

“What’s promising about laughter is its aesthetic effect,” says Giamario. “It shakes people, quite literally, in a physical sense. It shakes the body out of conventional, existing ways of thinking, whether it’s social, political, religious, or something else.”

Does a silly little tweet about MoonPieTown shake people's thinking? Maybe, maybe not. It does, however, provide a little comic relief for those who feel overwhelmed by the political tsunami washing over America, and maybe that's all we need from a cookie pie company.

A curious sign in the Dallas-Forth Worth International Airport.

A brilliant LGBTQ rights advocate in Texas found a clever way to skewer the state’s anti-trans politicians by creating a fake sign stating that the state government was verifying people’s genitals through AI. The signs were posted in bathrooms at the Dallas Fort Worth International Airport. The prank was a great way to show travelers that when trans rights are under fire, everyone's rights are, too.

The signs look precisely like a government warning and infer that the toilet's flushing sensor holds some device to photograph bathroom user’s genitals. Taking pictures of someone’s genitals is a massive violation of people’s privacy, but if the state wants to monitor if trans people are using the bathroom, how else could it tell?


The prank warning sign has a phone number for people to call to have their photos removed from the database, and it goes to Lieutenant Governor Dan Patrick's office. Back in 2016 and 2017, Patrick pushed for a law that would limit transgender people's ability to use the bathroom that matches their identity.

Here's what the prank sign reads:

Electronic Genital Verification (EGV)

Your genitalia may be photographed electronically during your use of this facility as part of the Electronic Genital Verification (EGV) pilot program at the direction of the Office of the Lieutenant Governor. In the future, EGV will help keep Texans safe while protecting your privacy by screening for potentially improper restroom access using machine vision and Artificial Intelligence (AI) in lieu of traditional genital inspections.

At this time, images collected will be used solely for model training purposes and will not be used for law enforcement or shared with entities except as pursuant to a subpoena, court order or as otherwise compelled by a legal process.
Your participation in this program is voluntary.

You have the right to request removal of your data by calling the EGV program office at (512) 463-0001 during normal operating hours (Mon-Fri 8AM-5PM).

Michael Dear, a security camera expert, posted about encountering one of the signs at the airport.


The prank even caught the attention of the DFW airport. “This is not a DFW-produced or authorized sign, and we have no information about its origins,” DFW media relations manager Cynthia Vega told Snopes. “However, we are investigating to ensure that none is posted, and we will remove any unauthorized signs if found.”

The idea of the government inspecting its citizen's genitals seems outlandish and totalitarian. However, a bill that made it through the Ohio State House of Representatives in June 2022 calls for just that. The bill would have required high school athletes to prove their gender by submitting to intrusive inspections of their genitalia and other invasive tests. Although the bill was never signed into law, it begs the question: What poses a more significant threat to high schoolers, transgender female athletes (less than 100 people nationwide), or statewide government genital inspections?

Sometimes, the best way to expose hysteria is not to shout back even louder but to encourage everyone to laugh at it. Kudos to the creator of the genital verification prank for using humor to make an essential point about privacy.

Image credits: Public domain (left) Zoran Veselinovic (right)

There's nothing like a power key change to take a song to the next level.

Music affects us emotionally and psychologically in so many ways. A minor key can make us sad and wistful, a dissonant chord can trigger fear, and a joyful, jaunty tune can pull us out of a funk. But a musical device that used to be a staple in pop music has largely fallen by the wayside, much to the dismay of everyone who's ever raised a finger to the sky when Whitney Houston belted out, "Don't…make…me…CLOOOOSE one more doooor."

That's right. The power key change. Bon Jovi did it in "Livin' on a Prayer," Michael Jackson in "Man in the Mirror," and Celine Dion in "My Heart Will Go On." Taking a verse or a chorus up a notch by modulating the key was a way for pop stars to give their songs extra oomph for decades. We loved it because it made us feel things. And some of us are realizing just how much we miss the chills and thrills those modulations gave us.

Self-proclaimed "geriatric millennial" Chrissy Allen posted an impassioned plea to "bring back key changes" with examples from popular songs of the 80s and 90s, and it's resonating with those who remember.

Her movements are so familiar and people in the comments felt it in their bones.

"Ah yes! The classic last chorus modulation (or if you're Michael Jackson, like 8x). Expected and unexpected all at once."

"Key changes make you feel like life is worth it, the future is bright and nothing is going to stop your fearless heart! Such a dopamine boost 🔥 Other songs can't compete with that."

"This is pure dopamine. Like, just the good stuff, all lean no fat, pharmaceutical grade brain chemicals. 🤌🏽"

"If there is no key change, when do they stand up from their stool?"

"And the beat dropping WITH the key change is the *chef’s kiss*"

"Total goosebumps the whole time."

For real, though. Watch Whitney pull this key change out of her hat and see if it doesn't give you goosebumps.

Whitney Houston's key change in "I Have Nothing" is legendary.youtu.be

It's not that nobody does the key change anymore, but it's definitely fallen out of favor. As Chris Dalla Riva writes in Tedium, "The act of shifting a song’s key up either a half step or a whole step (i.e. one or two notes on the keyboard) near the end of the song, was the most popular key change for decades. In fact, 52 percent of key changes found in number one hits between 1958 and 1990 employ this change. You can hear it on “My Girl,” “I Wanna Dance With Somebody,” and “Livin’ on a Prayer,” among many others."

But something happened in the 90s that shifted musicians away from key changes. The rise of Hip-Hop music, which Riva explains "focuses more on rhythms and lyricism than on melody and harmony," was one change. Another was the way music is written, recorded, and produced. Computer programs have fundamentally changed the way music is made, and those changes don't lend themselves to changing a key mid-song.

Riva gives an example:

"Imagine that I’m Sting and I sit down to write a song in the early ’80s for my group The Police. While composing, it’s likely that I’ll work linearly. What this means is I’ll write section-by-section. First, I’ll write a verse, then a chorus, then another verse, and so on. One way to create intrigue as I get to a new section is to change something. Maybe the lyrics. Maybe the melody. Or maybe the key.

"Every Breath You Take" changes key at the bridge.youtu.be

On “Every Breath You Take,” Sting does the third. Most of the song is built around a laid back groove in Ab major, but then on the bridge, the energy kicks up as the song shifts to the key of B major. Because songwriters in the pre-digital age were writing linearly, shifting the key in a new section was a natural compositional technique.

"But in the computer age, this linear style doesn’t make as much sense." Riva explains that "digital recording software generally encourages a vertical rather than linear songwriting approach."

Some people say the key change is for singers who can actually sing as they lament the popularity of autotune technology. But there are some genuinely incredible singers in this day and age. We cannot live in the era of Kelly Clarkson and Pink and Ariana Grande and complain about a loss of singing ability. Maybe those pop divas will join the movement to bring key changes back in full force. We need those dopamine hits now more than ever.