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Flight attendant sits on the floor the entire flight to comfort distressed passenger

“He explained every sound and bump”

Delta; flight attendant; anxiety; fear; flying
Courtesy of Molly Simonson Lee

Flight attendant sits on floor to comfort passenger

Not everyone enjoys flying. The level of non-enjoyment can range from mild discomfort to full blown Aerophobia, which is defined as an extreme fear of flying. While flying is the quickest way to get to far away destinations, for some people being that far off the ground is terrifying and they'd rather take their chances on the ground.

A passenger flying from Charlotte-Douglas International Airport in North Carolina to JFK International Airport in New York confronted that fear while flying with Delta. The woman, who is currently still unidentified expressed that she was nervous to fly according to Molly Simonson Lee, a passenger seated behind the woman who witnessed the encounter. Tight spaces don't make for much privacy, but in this case, the world is better for knowing this took place.

According to Lee, who posted about the exchange on Facebook, the Delta flight attendant, Floyd Dean-Shannon, took his time to give the nervous traveler his undivided attention. Lee told Upworthy the unidentified passenger, "was very nervous and even before the plane took off, she was visibly shaken by each sound."

Approximately 25 million people in the United States have Aerophobia according to the Clevland Clinic and most of them probably wish Dean-Shannon was on their flights. "He took notice and began explaining what each [sound] was, with the warmest, calmest tone," Lee said. That wasn't even the most amazingly sweet part of the story.

While the explanation of noises helped, Lee said about halfway through the flight the passenger was fighting back tears, which prompted Dean-Shannon to sit on the floor and hold the frightened passenger's hand. He comforted her for the rest of the flight while sitting on the floor. "His tone was so kind and soothing," according to Lee.

Dean-Shannon's kindness didn't stop there. Lee explained, "the woman next to me was celebrating a birthday and he sang to her and made her a 'cake' with all of the goodies he could round up."

I'm not sure what Delta pays him but he needs a raise immediately and it seems the people of the interwebs agree.

Commenter, Miranda Anderson, tagged Delta Airlines and wrote, "I hope you see this! These are the types of people that deserve raises and make your company worth flying with. This is what pits [sic] you above the others so show these employees this is what you want and what you need."

"I love this. This is what society is lacking. Empathy and kindness towards people in time[s] of need" wrote Diane Lawrence.

While Mary Beth Acker Ford, said, "I was on a flight with him today. He exudes joy and is intentional about making a connection with each person!"

This level of engagement with passengers is not a common experience but clearly people are happy to see this type of connection between humans. Flying anywhere can be stressful for any amount of reasons. From leaving the house late and having to participate in an involuntary 5k to catch your flight, to making your way through the devil's backyard, also known as Atlanta International Airport...just for them to change your gate 10 minutes before boarding.

So having a flight attendant like Dean-Shannon is just the breath of fresh air people need. "The way he's looking at her...letting her know she's safe!!! This is just one of the many reasons I will always fly Delta Air Lines," Liz Martin wrote in the comments.

"It was obvious he is just a good, kind soul who shares that generously with everyone he encounters. Such kindness is rare and a true gift when encountered," Lee remarked. That level of kindness is rare indeed and we sure are happy someone thought to capture it.

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via MyHeritage

David Rossler returns to the place where he hid from the Nazis during World War II.

David Rossler, 84, and his mother were taken in by Georges Bourlet and his four young adult children in 1944 and allowed to hide in their home in Brussels in the waning months of World War II. Rossler and his mother were Jewish, and Belgium was occupied by Nazi Germany. If caught, they’d be taken to a concentration camp.

Rossler had already lost his uncle and grandfather after they were taken to Auschwitz concentration camp in Poland and he would lose his father, hiding elsewhere, to an illness.

Bourlet and his family were also in danger if they were caught hiding the mother and child from the Nazis. "People who protected Jews were simply risking their lives. You wouldn't end up in jail, but in Auschwitz—and Auschwitz, you didn't end up anywhere but in the crematoria," Rossler said in a video produced by MyHeritage.com.

After Allied forces liberated Belgium in 1945, Rossler, who was born Daniel Langa and later took the name of his stepfather, moved to Austria and lost touch with the Bourlets.

As Rossler entered his 80s and was in declining health, his final wish was to thank Bourlet’s family for the incredible bravery and humanity he showed him and his mother during the war.

For years, Lionel Rossler, David’s son, did everything he could to find the family, including putting ads in the paper and posting on social media. After one such post, he received a message from Marie Cappart, country manager for MyHeritage in Belgium, who wanted to help.

MyHeritage is an online genealogy platform with 90 million family trees. Rossler's story hit close to home with Cappart.

"My husband lost his grandfather during the war. He died at the concentration camp in Auschwitz-Birkenau," Cappart told Newsweek. "My own great-grandmother also died in the camp at Ravensbrück. She was British and was in Belgium as part of the resistance. Sadly she was caught by the Nazis and deported. She never came back."

“After browsing records and cross-referencing data, Cappart found an Anne-Marie Bourlet, born in Auderghem in 1929,” Lionel said, according to SWNS. “She discovered that Anne-Marie married someone with the surname Dedoncker and had five children—all of them possibly still alive.”

“After a bit more research, Cappart found Xavier, one of Georges Bourlet’s grandsons, and managed to contact him,” he continued.

Finally, after 75 years, David Rossler returned to the place where he hid in 1944 and 1945 and thanked Bourlet’s five grandchildren.

“It was an incredibly emotional day for us,” Lionel explained. “I was able to see, with my own eyes, the place where my father was kept safe from the Germans all those years ago.”

“If I had Mr. Bourlet in front of me, I would want to kiss him,” said David. “To say thank you with all my body, with all my life, I am alive, I have a family of which I am very, very, very proud. To tell him that my life is thanks to him.”

Bourlet didn’t know it then, but his bravery saved the lives of nine people.

“Because of his heroic action, Georges was able to save the lives of my father and grandmother,” Lionel said. “Nine people were saved thanks to what he did; my brother, myself and our children would not be here today if not for his courage and kindness.”

As a final “thank you” to Bourlet and his family, the Rosslers want him to be recognized as Righteous Among The Nations at Yad Vashem, the World Holocaust Remembrance Center. This honor is for non-Jews who risked everything during the Holocaust to save Jewish people.

The medal given to honorees has an inscription with the Hebrew saying: "Whosoever saves a single life, saves an entire universe.”

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