Compassion fatigue is real, but this hospital's approach might just be the antidote.
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Dignity Health 2017

Musician Terrie Miley always wears a smile. What makes her unique is who she smiles for, and how she keeps it up.

As a hospice musician, Miley’s everyday work involves going to see patients who are in their final hours and using music as a way to help people tell their stories. "The story of their lives," as she puts it.  

Image via Dignity Health/Upworthy.


While many of us would do anything to avoid the idea of coming face-to-face with our own mortality or sharing space with a total stranger who is on the brink of death, Miley has chosen to face it every single day in hopes of bringing them peace in their final hours.

Most people who volunteer walk away with the knowledge that they’ve made a difference; Miley walks away knowing that she has just said goodbye.

But with such intense emotional labor comes the need for self-care.

For Miley and her colleagues at Dignity Health, the team decided to enact a mindfulness program consisting of meditation and breathing exercises to help their employees feel present during those long, hard hours on the job.

The premise for this program is a simple but powerful one: To be compassionate towards others, we first have to be compassionate toward ourselves — if only for a few minutes.

For hospice workers like Miley, then, finding moments of pause gives them the peace and attention needed to do this work in a healthy way.

And when it's built into the work culture, this kind of reflection isn't just an afterthought. It's a practice, and it's one that's transforming how caregivers like Miley approach their jobs.

How do they do it? Have a look for yourself:

This program helps you focus on the now. And the effects on your health can be enormous.

Posted by Upworthy on Tuesday, August 29, 2017

Miley knows better than anyone that while helping these patients is rewarding, it can take a mental and emotional toll on caregivers.

When offering the humble gift of musical bliss and human connection, it’s not always easy being confronted with life’s biggest hurdle: death.

"Hospice is challenging work, in ways that you might not consider," Miley explains.

Because Miley’s job description includes being present for those who don’t have loved ones in their final hours, it requires a level of emotional investment that she has to sustain in every moment of her work.

Whether it's a guided meditation after lunch or a walking meditation on a break, these moments of reflection make all the difference for caregivers like Miley, who too easily forget themselves while caring for others.

For Miley, it’s a reminder of why we need to slow down during the daily grind.

Life is short, and while that knowledge may sit in the back of our minds, it’s important to remember that our day-to-day existence is about so much more than work.

Miley's story is an important reminder that for every connection we offer to others, it's just as important to pause and reconnect with ourselves.

To make this work sustainable, then, mindfulness is everything.

"When you’re in hospice, it is definitely about the moment. It is about being present with that person and creating healing in that moment," said Heidi Summers, senior director of mission integration and education at Dignity Health.

Miley puts it best when she says, "Being present is the only thing that matters."

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This year more than ever, many families are anticipating an empty dinner table. Shawn Kaplan lived this experience when his father passed away, leaving his mother who struggled to provide food for her two children. Shawn is now a dedicated volunteer and donor with Second Harvest Food Bank in Middle Tennessee and encourages everyone to give back this holiday season with Amazon.

Watch the full story:

Over one million people in Tennessee are at risk of hunger every day. And since the outbreak of COVID-19, Second Harvest has seen a 50% increase in need for their services. That's why Amazon is Delivering Smiles and giving back this holiday season by fulfilling hundreds of AmazonSmile Charity Lists, donating essential pantry and food items to help organizations like Second Harvest to feed those hit the hardest this year.

Visit AmazonSmile Charity Lists to donate directly to a local food bank or charity in your community, or simply shop smile.amazon.com and Amazon will donate a portion of the purchase price of eligible products to your selected charity.

Acts of kindness and compassion are always inspiring. A veterinarian gave a different spin on the phrase "if you can't beat 'em, join 'em".

The poor little pup in this video walked into this shelter with a history of being abused. He was so traumatized that he wasn't eating. The vet treating him wasn't sure what to do, so he decided to book a table for two: a the dog's place. It is not clear whether he got an official invite from the canine in question, but he felt pretty safe about showing up unannounced. He walked into the cage and sat down next to the dog. With his back up against the corner of his new (and hopefully temporary) domain, the rescue stared apprehensively at his human guest. The vet presented a dog dish with food and put it in front of the dog. The frightened pup just looked at the dish and made no attempt to eat. Then he broke out another dog dish identical to the one he just gave to his four-legged patient and started eating out of that bowl. And then came the turning point.


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A lot of people here are like family to me," Michelle says about Bread for the City — a community nonprofit located in Washington DC that provides local residents with food, clothing, health care, social advocacy, and legal services. And since the pandemic began, the need to support organizations like Bread for the City is greater than ever, which is why Amazon is Delivering Smiles to local charities across the country this holiday season.

Watch the full story:

Amazon is giving back by fulfilling hundreds of AmazonSmile Charity Lists, and donating essential pantry and food items to help organizations like Bread for the City provide to those disproportionately impacted this year.

Visit AmazonSmile Charity Lists to donate directly to a local charity in your community, or simply shop smile.amazon.com and Amazon will donate a portion of the purchase price of eligible products to your charity of choice.
Anne Owens and Luke Redito / Wikimedia Commons
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When Madeline Swegle was a little girl growing up in Burke, VA, she loved watching the Blue Angels zip through the sky. Her family went to see the display every time it was in town, and it was her parents' encouragement to pursue her dreams that led her to the U.S. Naval Academy in 2017.

Before beginning the intense three-year training required to become a tactical air (TACAIR) pilot, Swegle had never been in an aircraft before; piloting was simply something she was interested in. It turns out she's got a gift for it—and not only is she skilled, she finds the "exhilaration to be unmatched."

"I'm excited to have this opportunity to work harder and fly high performance jet aircraft in the fleet," Swegle said in a statement released by the Navy. "It would've been nice to see someone who looked like me in this role; I never intended to be the first. I hope it's encouraging to other people."

As Swegle's story shows, representation and equality matter. And the responsibility to advance equality for all people - especially Black Americans facing racism - falls on individuals, organizations, businesses, and governmental leadership. This clear need for equality is why P&G established the Take On Race Fund to fight for justice, advance economic opportunity, enable greater access to education and health care, and make our communities more equitable. The funds raised go directly into organizations like NAACP Legal Defense and Education Fund, YWCA Stand Against Racism and the United Negro College Fund, helping to level the playing field.

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Do you know that guy who has never had an issue with his TV/internet provider? Neither do I. If you claim you have never had issues with your bill going up without warning, then you are either lying or you own the cable company. Jake Lawson apparently does not own a cable company, and was prepared to communicate his frustrations regarding his bill in a most creative way.

First off, Jake understands what everyone should realize. The customer service representative doesn't own the cable company either, so yelling at someone who is just trying to make a living like all of us is not the answer. Their job is hard enough as it is so give them a break. Jake gave them more than a break. He gave them a song.


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