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evy poumpouras

Former Secret Service Special agent Evy Poumpouras speaks at a Ted Talk.

In a revealing interview with Steven Bartlett on his “Dairy of a CEO” podcast, former Secret Service Special Agent Evy Poumpouras shared how to get people to do what you want them to do.

The key, according to Poumpouras, is to understand what motivates them. Once you know the psychological framework behind what makes them tick, you can persuade them to behave as you like.

Poumpouras is the co-host of Bravo TV’s “Spy Games” competition series and author of “Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, Live Fearlessly.” She served in the Secret Service’s Presidential Protective Division for President Barack Obama and First Lady Michelle Obama and protected George W. Bush, Bill Clinton and George H.W. Bush.


Poumpouras says that to get a “good read” on someone, it’s essential to listen.

Former U.S. Secret Service Special Agent Evy Poumpouras shares how to get someone to do what you want

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Former U.S. Secret Service Special Agent Evy Poumpouras shares how to get someone to do what you want 👀 #podcast #podcastclips #stevenbartlett #diaryofaceo #specialagent #secretservice #security #evypoumpouras

The biggest mistake people make is they talk a lot,” Poumpouras said in the video clip. “Steven, if I'm doing all the talking and you're doing all the listening, you're learning everything about me. You're learning about what I care about, my values, my belief systems, getting a good read on me and I'm learning nothing about you.”

The former Secret Service Agent says that you should listen to determine the subject's motivational mindset. Are they motivated by money, sex, admiration, status, freedom, relationships, or safety?

“Everybody's motivated by something different. But I have to hear you and pay attention to you to understand what that is. Everybody's purpose is different,” she continued. “If you give people enough space, they will reveal themselves to you.”

It’s also a wonderful tactic because your subject will have no idea they are part of a manipulation because they are the ones doing the talking. It’s nearly impossible to give yourself away when you’re sitting in silence.

Understanding what motivates people is essential when protecting the safety of the nation’s most important assets and dealing with shady, dangerous people. However, it can also benefit the layperson by giving us a framework to understand people better. Knowing what motivates someone is very important, whether you’re on a date, in a business deal, or in a leadership role at work.

It’s also very important when raising children or training an animal.

Understanding your personal motivators is also essential for making the best choices in life. It helps us determine which actions will be genuinely beneficial. It’s also a great way to ensure that we are involved with people, organizations, and activities for the right reasons.

Productivity consultant Ashley Janssen says the key to understanding your motives is knowing your values.

"When you know what you value, you can identify how an activity or goal will support and foster those values," Janssen writes. "When you decide to try something, consider whether it’s what you think you should want to do or what someone else has said you should do. Those conditions are often not enough to sustain a behavior or activity. It’s hard to keep moving forward on something that you don’t really care about or are not invested in."


This article originally appeared on 6.14.24