+

dan shapiro

Harvard negotiator teaches you how to argue.

Conflict is something that most people don't like. It can easily escalate into an argument, tempers can get flared and feelings hurt. But it doesn't have to be that way. Dan Shapiro, a Harvard negotiator, demonstrates how to argue effectively in a new insightful four-minute video.

The video covers three keys to an effective argument that can leave the other party feeling heard, validated and understood. This may all sound like some sort of magic trick, but the man has got some solid points, especially as it seems like people's ears stop working when someone disagrees with them.

Keep Reading Show less